5HR01: Assessor Feedback to Learner Assignment

AC Number

Assessment Criteria

Mark

1-4

1.1

Review emerging developments to inform approaches to employee voice and engagement.

You have not reviewed emerging developments to inform approaches to employee voice and engagement. Incomplete submission.

1

You have reviewed some emerging developments to inform approaches to employee voice and engagement.  I would have liked to have seen more focus on the case study and some more underpinning. For development I would have liked to have seen more detail on the emerging developing including citing additional examples. You included definitions of the key terms.  

2

1.2

Differentiate between employee involvement and employee participation and how it builds relationships.

You have not differentiated between employee involvement and employee participation and identified how it builds relationships. Incomplete submission.

1

You have differentiated between employee involvement and employee participation and briefly how it builds relationships but there needs to be more academic referencing in this AC. To develop this further I would have liked to have seen more focus on how it builds relationships and reference to unitarism and pluralism. You have responded to what has been asked in AC1.2 but again there was no focus on the case study.  You explained both terms and stated some examples.

1

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1.3

Assess a range of employee voice tools and approaches to drive employee engagement.

You have not assessed three employee voice tools and two approaches to drive employee engagement. Incomplete submission.

1

You have assessed three employee voice tools and two approaches to drive employee engagement and thought about where they could be used. There were some good assessments here, but you did not take note of the case study information.   Make sure you demonstrate you understanding of the difference between the tools and approaches.

1

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1.4

Critically evaluate the interrelationships between employee voice and organisational performance.

You have not critically evaluated some of the interrelationships between employee voice and organisational performance.  Incomplete submission.

1

You have critically evaluated some of the interrelationships between employee voice and organisational performance, but I would have liked to have seen more critical awareness.  I like the  inclusion of high performance working but  this could have been explained further and you could have made reference to the AMO model.

2

1.5

Explain the concept of better working lives and how this can be designed.

You have not explained the concept of better working lives and how this can be designed. I would like to see reference to the relevant work done by CIPD to consider this concept. Incomplete submission.

1

You have explained the concept of better working lives and how this can be designed but there is no referencing in this AC.  As a minimum you need to make reference to the relevant work done by CIPD to consider this concept. You also cover the area of job design but I would have liked to have seen more focus on the impact this can have and reference to the case study.  

1

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Total marks for TASK 1

5

Total marks for TASK 1 (resubmission 1 if applicable)

7

Report Section Two

AC Number

Assessment Criteria

Mark

1-4

2.1

Distinguish between organisational conflict and misbehaviour, and between informal and formal conflict

You have not distinguished between organisational conflict and misbehaviour, and between informal and formal conflict. There needs to be further clarity throughout your response with reference to suitable data and other sources. Incomplete submission.

1

You have now distinguished between organisational conflict and misbehaviour, and between informal and formal conflict and provided examples for all. There could have been further clarity throughout your response with reference to suitable data/statistics and other sources. Some of your definitions were repetitive.

2

2.2

Distinguish between official and unofficial employee action.

You have not distinguished between official and unofficial employee action.  There needs to be reference to law/protection in this area.  Incomplete submission.

1

You have distinguished between official and unofficial employee action. Clear distinguishing  information but more specific reference to law/protection in this area and reference to relevant statistics/data would have been useful.  You have provided definition of the key terms and some good points were presented here.

2

2.3

Assess emerging trends in the types of conflict and industrial sanctions.

You have not assessed emerging trends in the types of conflict and industrial sanctions.  More use of data is required here to support your assessment of emerging trends.

1

You have assessed emerging trends in the types of conflict and industrial sanctions but you could have related these to Go Quest.  This AC really lacks referencing to support your points, particularly in the first paragraph. You have made lots of unsupported statements.

1

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2.4

Distinguish between third-party conciliation, mediation and arbitration.

You have distinguished between third-party conciliation, mediation and arbitration and the role of each with examples provided.  This could be developed further by also including relevant statistics.  I like your reference to the Gibbons review. This answer is clear, concise and well presented to directly focus on what was being asked for this AC demonstrating a good level of knowledge.

3

3.1

Explain the principles of legislation relating to unfair dismissal in respect of capability and misconduct issues.

You have explained the principles of legislation relating to unfair dismissal in respect of capability and misconduct issues.  You have provided examples and definitions of key terms. A good response that covers the main areas required to show your understanding. You demonstrate differentiation between capability and misconduct.

3

3.2

Analyse key causes of employee grievances.

You have not analysed key causes of employee grievances.  I would like to see more examples and underpinning with relevant data/statistics.  Insufficient submission.

1

You have analysed key causes of employee grievances, and cited examples although I would have liked to have seen more underpinning here.  You have provided a definition of a grievance. There is some detail to show sufficient understanding here although there was no relation to the case study. To develop this AC further you could have mentioned the perception of mistreatment and the fact that grievances can be both individual and collective.

2

3.3

Explain the skills required for effective grievance and discipline-handling procedures.

You have not explained in enough detail the skills required for effective grievance and discipline-handling procedures.  This answer sets out some examples of skills that can be required but this needs developing further.

1

You have explained some of the skills required for effective grievance and discipline-handling procedures.  This answer sets out examples of skills that can be required and how they relate to managing discipline and grievance cases. To develop this AC further you could reference further in order to underpin the skills identified.

2

3.4

Advise on the importance of handling grievances effectively.

You have not advised sufficiently on the importance of handling grievances effectively.  A clearer response is required. Some appropriate reference to Acas.  Insufficient submission. 

1

You have advised on the importance of handling grievances effectively.  A clear and concise response that has appropriate reference to Acas and case law and shows your understanding of handling grievances effectively. To develop this AC further you could consider the positive impact on both the individual and teams.

2

4.1

Explain the main provisions of collective employment law.

You have not explained the main provisions of collective employment law. You need to identify what collective employment law is – it goes beyond collective bargaining.  Please refer back to the information provided during the lesson on this AC.

1

You have not explained the main provisions of collective employment law, therefore have still not responded to the AC.  You need to identify what collective employment law is. You need to relate it to Go Quest in such a way that it would assist managers with their understanding.  Only discussed collective bargaining.  First 2 paragraphs of 4.2 respond to this AC.

1

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4.2

Compare the types of employee bodies, union and non-union forms of employee representation.

You have not identified or compared the types of employee bodies, union and non-union forms of employee representation. Please refer back to the information provided during the lesson on this AC.

1

You have briefly compared the types of employee bodies, union and non-union forms of employee representation but I would have liked to have seen more of a comparison. I like the inclusion of ICE but to develop this AC further you could have discussed some of the non-union bodies in more detail. You are on the right path but have not stated enough key points to demonstrate your understanding.

1

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4.3

Evaluate the purpose of collective bargaining and how it works.

You have not evaluated the purpose of collective bargaining and how it works.  Please refer back to the information covered during the lesson on CB.

1

You have briefly evaluated the purpose of collective bargaining and how it works but I would have liked to have seen more of an evaluation. Look at both the pros and cons of CB.  You have identified how it works by looking at the process.  You discussed negotiation but I would have liked to have seen an example included. Your answer requires further development.  

1

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Total marks for TASK 2

15

Total marks for TASK 2 (resubmission 1)

20

Total marks for TASK 2 (resubmission 2 if applicable)

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Total marks for UNIT

20

Grade

Refer

Total marks for UNIT (resubmission 1)

27

Grade (resubmission 1)

Refer

Total marks for UNIT (resubmission 2 if applicable)

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Grade (resubmission 2 if applicable)

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Assessor Feedback Summary

The first section of your report provides knowledge and awareness to Go Quest’s management on approaches that might be adopted to facilitate direct and indirect forms of employee decision-making processes and support engagement, performance and better working lives.  Section two of your report needs to provide understanding to Go Quest’s managers on the different forms of conflict behaviour and dispute resolution and how to manage performance, disciplinary and grievance matters lawfully.

The presentation of your report could have been improved upon with more structure, for example, the use of sub headings for each AC but you have made use of headings and assessment criteria references to signpost the assessment criteria being addressed.

Introduction was not relevant to your report. Conclusion needed to be more relevant and related to Go Quest. A clear contents page was included. You could have contextualised more of your responses to the case study. 

You need to work on your writing style and presentation trying to ensure it is professional and coherent and focuses on what the AC were asking. Please be mindful of your spelling and grammar as there are numerous mistakes throughout your report.  Please ensure you proof read your work.

No bibliography was included and you made reference to sources that were not included in your referencing section.  There is clear evidence of the use of some good references to underpin and inform your responses.  You have demonstrated some knowledge and understanding but not enough for all AC.

Introduction was now concise and briefly set the scene for your report. Conclusion still needs to be more relevant. Your writing and presentation still require work in order to be more professional and coherent. There was still limited contextualisation to Go Quest and still a lack of supporting evidence referenced to support your points.  Please ensure you review your work before submitting to check for both spelling and grammatical errors as there are still many mistakes throughout your report.  Please use a different font colour for your second resubmission and strike through any points you are removing.