Analyses a Conflict Situation And Recommends Several Intervention Strategies for HRM302

Your Task

You are required to provide an individual written report which analyses a conflict situation and recommends several intervention strategies. You are to apply at least ONE (1) diagnostic tool (that has been covered in the subject to-date) to assess the conflict and identify potential intervention strategies.

Assessment Description

Sometimes in situations where change is needed in an organisation conflict can occur. Based on a range of contemporary examples, you will take on the role of the Change Agent to assess the conflict and identify potential interventions.

You think everything is flowing smoothly but at a recent management meeting you discover that some of the staff are not happy with the change process and feel they have lost their social identity within the organisation. As a result, there is a lack of synergy between the different work groups. The staff are finding the relationship with the leadership team confusing, as employees feel they are not sure who they report to. There appears to be a lack of clarity around expectations, and they are not sure who can be trusted. There has been a perception for some time, that the leadership team is not openly communicating with staff and that there is:

• A loss of control as staff are no longer clear of the organisational structure and who report
• Confusion in relation to overall organisational culture, values, and
• A lack of clarity in the objectives as to why the change is
• A lack of understanding as to the benefits the change may
• Misunderstanding as to how resources are being divided and applied, some groups feel they now have a lack of or limited access to different
• Difficulties in integrating the business units and they are struggling due to lack of procedural and management
• A feeling of complete exhaustion, as there have been so many changes so

Learning Outcomes: