BSBCMM511 Communicate With Influence Project Assessment

Section 1: Planning communication

1.Describe the organisation you are basing this project on.

1. What is the name of the organisation?
2. What are the main activities of the organisation?
3. What are the organisational objectives?

2.Choose and describe a scenario in your organisation that requires you to present information to others.

Remember: You will be creating a presentation to present material to two different groups of people at two separate meetings. One of the groups of people you choose to communicate to must be appropriate team members.

3.Understand organisational and legal requirements.

1. Describe any organisational policies and procedures that relate to communication (e.g. internal communication policy, external communication policy, confidentiality agreements etc.).
2. How do these policies and procedure confirm your authority to present the information above (e.g. meeting policy states that only executive team should arrange and chair meeting)?
3. What are the relevant conventions and protocols for communicating with team members?
4. Summarise your legal and ethical responsibilities associated with any confidential information.

4.Plan your communication by completing the table below.

Attach: Policies and procedures (If using the case study, take a screenshot of the policies and procedures and summarize it above)

Section 2: Preparing communication

1.For each meeting planned in Section 1, prepare a visual/written presentation that reflects the information requirements and desired outcomes outlined in the work you’ve done on this assessment so far.

Note: As far as possible, use the same presentation for both meetings (one with the team and other with customers), but adjust them to suit the audience and purpose accordingly. Make sure your presentation manages confidential information appropriately (i.e. confidential information is not shared with unauthorised parties). Attach the presentations to this section of your portfolio as proof.

You can use MS PowerPoint/prezi or any other application to develop the meeting materials.

2.For each meeting, prepare any other additional meeting materials (e.g. Agenda, Survey, Feedback form etc.). Use the Meeting Agenda Template in your student resource folder.

Note: If meeting materials have not already been attached to your portfolio as proof (i.e. the presentation), attach them to this section of your portfolio.

3.Schedule both meetings.

1. Scheduling meeting - Draft an e-mail to the targeted audiences (Team members and customers) requesting them to take part in the meeting.
2. Which materials should be distributed before the meeting?
3. Attach proof of how you’ve scheduled the meeting to this section of your portfolio.

Attach:
Presentations (x 2)
Additional meeting materials
Proof of scheduling meetings (x2)

Section 3: Presenting and negotiating

1.In this section you will be chairing the meeting with your team and client, the meeting must be conducted in presence of your assessor or record the video meeting for your assessor to view later. Attach proof of your two meetings to this section of your portfolio.

Complete this section after you’ve met with your identified stakeholders.

2. For each meeting and presentation, create a written document on the outcomes of the meeting (you can develop meeting minute files for both audiences).

Note: These written documents must be distributed to the relevant stakeholders. Keep the audience in mind as you create each document.

Your document should include a summary of the meeting, including:

• who attended the meeting?
• what was discussed at the meeting?
• outcomes of your negotiation (including potential issues and problems).

Attach your documented meeting outcomes to this section of your portfolio.

3. Distribute your two meeting summary documents to relevant meeting stakeholders (separately).

1. For each meeting document, how will you distribute the meeting outcomes (e.g. via email, hand out a printed copy in person etc.)?
2. Attach proof of how you distributed the meeting outcomes summary to this section of your portfolio (e.g. draft email, photo of you physically handing out a printed copy, link to intranet location of document etc).

4. Evaluate your presentations (fill the table).

1. What feedback did you receive at the meeting?
2. What did you do well?
3. How can you improve?

Attach:
Proof of meetings (x 2)
Documented meeting outcomes (x 2)
Proof of distributing meeting outcomes to stakeholders