BSBSTR601-Manage Innovation and Business Consultant (BC) Case Study - Management Assignment Help

Assignment Task

Task
You are a Business Consultant (BC) and experienced program manager hired to help with continuous improvement (CI) and innovation management in the organisation (see Appendix 1 and 2) This task comprises of the following assessment methods: o Product-based Direct observation of Role-Play Case StudyIt has been designed to evaluate your ability to/competency in: · Identify relevant team members and communicate ways of working objectives, expectations and desired outcomes · Identify and establish strategies to monitor and evaluate the performance and sustainability of key systems and processes Consult and seek advice from stakeholders to identify opportunities for improvement · Communicate with, and mentor team members on ways of working that contribute to continuous improvement · Communicate with and coach team members how they can be innovative · Analyse performance reports and variance from organisational plans within the workplace · Identify and analyse changing trends and opportunities relevant to the workplace · Collect data and analyse areas for improvement in supply chains and operational and service systems · Conduct a gap analysis of supply chains and operational and service systems and identify improvement needs and opportunities · Communicate with and agree on team members identified improvement needs and opportunities · Identify learning opportunities for team members · Confirm objectives, timeframes, measures and communication plans are in place to manage the implementation

Task summary and instructions-Address the impact of change and consequences for people and implement transition plans · Implement contingency plans in the event of non-performance · Follow up failure by investigation and analysis of causes and manage emerging challenges and opportunities · Confirm that learnings from activities are captured and managed using the relevant knowledge management system · Evaluate continuous improvement systems and processes and innovation on a regular basis · Identify and communicate with stakeholders costs and benefits of innovations and improvements.Establish rewards for continuous improvement, innovation and learning · Seek and respond to feedback from relevant stakeholders' systems and processes for continuous improvement, innovation and learning ·

Complete the following activities:

Read the Case Study Scenario provided in the appendices.

• Assume that the company employed you as a Business Consultant (BC) to help with continuous improvement (CI) and innovation management.
• Your experience and knowledge in project and program management will be crucial in helping the company.
• You will work in simulated work conditions. The trainer and assessor will play the role of the CEO in the company.
• Consult and engage with the CEO as needed. The trainer and assessor will confirm that you have consulted with them and provide feedback on the marking sheet.
• The CEO asked you to lead a cross-functional team to help you identify, implement and evaluate opportunities for improvement and innovation. The cross-functional team comprises the HR Manager, the Marketing Manager and the Client Services Manager.Form a 3-4 student team to work in simulated work conditions. You will play the role of the BC in turns and collaborate/consult as required in the assessment instructions. Please be reminded that although the assessment requires group collaboration to simulate a work environment, the assessment completion and submission is individual, and it will be marked as such.

This task requires you to:

1-Identify improvements
2-Implement innovative processes
3-Establish ways of working within the team
4-Develop a workplace culture and tools for continuous improvement, innovation and learning

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