CHC33015 Certificate III in Individual Support Independence and Well- being Assessment

CASE STUDY

This assessment is comprised of three (3) case studies with scenarios and tasks that will test your knowledge and skills relevant to the competency standard requirements of the units included in this subject.

These case studies are hypothetical situations which will not require you to have access to a workplace, although your past and present workplace experiences may help with the responses you provide.

The evidence of your successful completion of the other competency standards that are required to be performed in the workplace is all included in your Skills Workbook.

Case Study 1: Abraham Chatzkel

Name: Abraham Chatzkel

Age: 91

Date of Birth: 16 January 20xz

Room #: 23

Abraham’s Care Plan is provided on the following page.

Abraham Chatzkel is a new client at Lotus Compassionate Care. Abraham never married and has no kids of his own. Before moving to the centre, Abraham stayed with his niece, Abigail, her husband, Jacob, and their two daughters, Aliya and Amira.

Abigail is a stay-at-home mother, taking care of Abraham and her two kids. Abigail’s husband accepted a job in New York and moved there with the rest of family. Abraham did not want to move to New York with them and prefers to spend the rest of his life in Australia, where he has spent the most of his life.

Due to the distance and the time difference, all communications between the centre and the family are done via phone call or email.

Care Plan

Name: Abraham Chatzkel (fictitious name)

My preferred name: Abe

My Birthday is: 16th January (he is currently 91 years old)

My Room number is: 23

I am allergic to penicillin

Social History:

I was born in Israel. My mother is from Australia and my father is from Israel. My family moved to Brisbane when I was 8. My father was the local grocery shop owner, and on the weekends and afternoons after school, I helped in the shop.

After I finished school I worked in my father’s shop until I went into the army for two years. While I was in the army, I fought in the second world war. When I left the army, I went back to work in the grocery shop, which I later inherited from my father.

I returned home from the war after learning my little sister’s husband left her and their daughter a few months after she was diagnosed with cancer. I took care of my little sister and raised her daughter, Abigail, as my own after my sister passed away in 1960. I never married.

Before I moved here, I lived with Abigail and her family. She married a nice young man, Jacob, and they now have two lovely daughters, the twins, Aliya and Amira. Abigail stopped working when she had the girls, and just stayed home taking care of them, and also keeping me company.

I enjoy reading, especially stories about the time of the war. It reminds me of the time I spent with my mates.

I was diagnosed with renal cell carcinoma which has now spread to other parts of my body. I am now at Lotus Compassionate Care because my niece’s family is moving to New York and I did not want to move with them. I want to live the rest of my life here in Australia. With the twins old enough to go to school, I think it is time Abigail go back to work and do things for herself. I am finding it more and more difficult to complete activities of daily living without assistance and I don’t want to be a burden to Abigail and her family.

Roleplay Task 1

With a volunteer to play the role of your supervisor, simulate a conversation with your supervisor clarifying your role in the implementation of Abraham’s care plan.To document your completion of this task, and to allow your assessor to evaluate your performance, you are required to submit a video recording of this roleplay conversation. Save your video file using the filename: Subject 1-RP1. Submit this video file along with this workbook to your Assessor. Take note that your assessor will be evaluating you against the following criteria:

Roleplay Task 2

The aim of this role-playing activity is to allow you to demonstrate your skills in:

• Communicating with your client’s family and carers about the care provided to your client.

You will be playing the role of an individual support at Lotus Compassionate Care, assigned to provide care and support to Abraham.

To complete this task, you will need access to:

• A video recorder
• A volunteer
  • One (1) volunteer to play the role of Abigail, Abraham’s niece

You’ve spoken to your supervisor about Abraham’s situation. The centre contacted Abigail and let her know that Abraham has been feeling very sad about not having any news from his family. Abigail was very surprised and explained that she’s been very busy but has been sending letters and books to Abraham the past two months. She was very worried about Abraham and scheduled a trip to the centre the following week. Abigail also wanted to speak with you personally, as she knows you provide direct care to Abraham.

With a volunteer (to play the role of Abigail), simulate a conversation with Abigail to talk about Abraham, his care, and any questions Abigail might have about Abraham’s conditions.

To ensure that the scenario provides you with the opportunity to demonstrate the skills required for this task, use the following talking points in your roleplay:

Questions to be asked by Abigail

• How is Abraham? How is he adjusting to the centre? Can you tell me what his days have been typically like?
• Janet (care manager) said he hasn’t been getting out of his bed. Could this be because his cancer is getting worse?
• Janet also mentioned that Abraham may be having suicidal thoughts. How will I deal with that when I go talk to him? Should I bring it up or should I just act like everything is normal?
• He used to have a lot of pain and discomfort with his arthritis. How is he managing that now?

Points of discussion to be raised by you as Abraham’s individual support workers:

• Changes in Abraham’s behaviour, and other relevant concerns (you must correctly identify these and share it with Abigail).
• Offer advice   and   suggest   available   support   services   for   Abraham’s
• depression and suicidal thoughts (research on available support services, internally or otherwise).

Roleplay Task 3

The aim of this role-playing activity is to allow you to demonstrate your skills in:

• Communicating with your elderly clients.

You will be playing the role of an individual support worker at Lotus Compassionate Care, assigned to provide care and support to Abraham.

To complete this task, you will need access to:

• A video recorder
• A volunteer:
  • One (1) volunteer to play the role of Abraham

One afternoon, Abraham confided with you that he does not like sharing a room with Antonio.

With a volunteer (to play the role of Abraham), simulate a conversation with Abraham to talk about his concerns.

To ensure that the scenario provides you with the opportunity to demonstrate the skills required for this task, use the following talking points in your roleplay:

Questions to be asked by Abraham:

• Do you believe I will go to hell for being gay?
• Should I just put away Kevin’s photo to get Antonio off my back?
• Lately, I’ve been thinking a lot about joining Kevin in the afterlife. I know this would make Abigail very sad. Is there anyone I can talk to about these thoughts I’m having?

Points of discussion to be raised by you as Abraham’s individual support workers:

• Seek Abraham’s feedback on specific aspects of his care plan that he wishes to be reviewed by the supervisor/care manager and updated to better fit his needs.

Case Study 2: Judith Comet

Name: Judith Comet

Age: 96

Date of Birth: 3 November 20xx

Room #: 7

Judith has been staying in the centre the past four years.

Judith has 4 children. All of them have their own families and are currently staying in different States across Australia. They have decided to place Judith in a home after she had been diagnosed with stage IV colon cancer four years ago. Having cancer at such an advanced stage at Judith’s age, she was thought to have at least only a year to live. She was always in a lot of pain and required regular and constant assistance to complete activities of daily living. It was clear that the family were unable to meet Judith’s needs, as it was becoming too difficult for them to take care of her.

They decided to place Judith in the care of Lotus Compassionate Care, hoping that it will provide her with a more comfortable environment, with all the professional support she needs to ease the symptoms, pain, physical stress, and mental stress brought about by her condition for the remainder of her life.

Roleplay Task 4

The aim of this role-playing activity is to allow you to demonstrate your skills in:

• Ensuring your client is aware of their rights and complaints procedures.

You will be playing the role of an individual support worker at Lotus Compassionate Care, assigned to provide care and support to Judith.

To complete this task, you will need access to:

• A video recorder
• A volunteer:
  • One (1) volunteer to play the role of Judith.

After hearing Judith’s stories, and seeing her injuries, it was clear to you that she has been physically and verbally abused by registered nurse, Naja. However, Judith is too frightened to let anyone know about it or file any formal complaints.

With a volunteer (to play the role of Judith), simulate a conversation with Judith to talk about her rights and options to file a complaint.

To ensure that the scenario provides you with the opportunity to demonstrate the skills required for this task, use the following talking points in your roleplay:

Points of discussion to be raised by you as Judith’s individual support worker:

• Talk to Judith about her rights in a manner that will encourage and maintain her trust.
• Discuss her options for filing complaints.

Case Study 3: Maximilian Mills

Name: Maximilian Mills

Age: 85

No Care Plan is provided as it is not required for you to complete the tasks included in this case study.

Maximilian Mills, or Max, is new at the centre. He was placed in the centre by his second wife, Marcia. Max’s 1st wife passed away from cancer two and a half years ago. Max met Marcia, now 45-years-old, a year later and got married soon after.

Max had a boating accident shortly after their wedding. He had hip replacement surgery and is still recovering. The doctor advised that Max should still be able to walk again with proper therapy. Max remains positive and hopeful to get back on his feet, so he can go home to his wife again.

Max was placed in the care of Lotus Compassionate Care after he was released from the hospital. Marcia feels Max would receive better care and support in the centre than at home with her. Max never had any children from his first marriage. Marcia is his only remaining family.

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