CIS5310-ICT Project Management - IT Computer Science Assignment Help

Assignment Task

Task

Assignment Scenario:

Congratulations! You have just been n hired as the Information Technology Project Manager of a successful Taxi company. The company has become increasingly worried about competition from rideshare companies such as Uber. The CEO has requested that you develop an app similar to the rideshare apps that have been so disruptive to the Taxi industry in recent years.

So far, the company is mainly operating on a web platform, with a call centre model to meet client needs. However, after careful deliberations, the board felt that a smartphone-based application through the Cloud technology infrastructure, using a GPS interface is crucial to compete in the competitive taxi transport industry. This has prompted the management to carefully review their IT strategies, workforce capability and capacity, IT infrastructure etc so that they can offer a seamless service.

The CEO has made you responsible to provide documentation along with a management report highlighting the smartphone-based app working through the Cloud-base technology to meet the organisational needs. In order to produce this report, the CEO expects you to undertake independent research to present a high-quality report that covers various IT project planning elements, as described in the course.

You are required to research the background for a project to implement and manage a smartphone-based client management system through Cloud-based technology (the app). You will consider the current organisational aspect and then recommend a way forward as to how this can be accomplished, through a management report by concentrating the project planning documents, to the CEO.

As this domain is new to the CEO, he is not able to provide too many details and expects you to conduct whatever research is required in arriving at the report. Your task is to develop a professional business report for the CEO. In the business report, you are expected to provide a complete Part A of the Detailed Project Plan to provide an initial idea, scope, cost, and other planning aspects related to project management for this project. After which you will be required to produce Part B of the Detailed Project Plan to deliver a complete Project Plan for the implementation of the smartphone-based rider app using cloud-based technology. Your Part A of the Detailed Project Plan and then the Part B of the Detailed Project Plan submissions should address all questions outlined in the assignment requirements.

Assignment 1 Description.

Detailed Project Plan – (PM Planning).

1. Project Background Information – background information about the Taxi service needs to be provided. For this project:

i. Make necessary assumptions with justifications about the taxi company to ensure the implementing/integrating the Cloud-base technology solution selected by you can be effectively integrated into the company initially.

ii. Provide an outline of the objectives/goals of adopting and implementing/integrating the Cloud-base technology solution, including justifications, that will assist the taxi company in achieving its strategic goals and its digital transformation strategy to help them effectively compete with the current rideshare companies.

iii. Outline the implementing/integrating the Cloud-base technology solution for the project and provide justifications to achieve the objectives mentioned above.

iv. Provide a summary of the existing ICT capability of the organization and the necessary enhancements needed to expand its ICT unit to incorporate the implementing/integrating the Cloud-base technology.

2. Project Charter – a project charter is an important document for project management and commencing a project as it formally recognizes the project exists. For this project:

i. Briefly outline the importance of a project charter.

ii. Create a project charter template for this project. Ensure the project charter includes:

a. An overview of the key activities involved in the project management process groups for this project (these are: initiating, planning, executing, monitoring, and controlling, and closing processes).

iii. Populate the project charter with relevant information for this project.

3. Project Team – ensuring a project has the right team members is critical for project success. For this project:

i. Briefly explain the importance of selecting the right team members (with justifications).

ii. Outline the team members required for this project and if they are internal or external (contractors, consultants, vendors) and provide justifications.

iii. Create a RACI and include team members identified for the project. Outline key activities and populate the RACI for each team member.

iv. Briefly outline important aspects related to team management, such as diversity and rewards, for the successful implementation of the implementing/integrating the Cloud-base technology solution.

4. Social and ethical Considerations – various social and ethical issues are potentially likely to arise in any project. Provide an overview of the key considerations that management and the project team need to be aware of when implementing/integrating the Cloud-base technology solution in the organization. For this project:

i. Briefly explain the impact of any social and ethical issues.

ii. Identify key considerations for this project, including those related tothe use of the technology itself, project management and people involved with the system.

iii. Briefly outline what the impact would be if any of those considerations were to arise.

5. Project Integration Management - provide a set of recommendations as to how project integration will be managed. For this project:

i. Create a high-level project description, achievable, and management plan, bearing in mind the documents requested in this section needs to be presented to external and internal stakeholders. You must fully demonstrate your skills in presenting a project to the board of directors.

6. Scope Management – the management of scope is important as it has the potential to impact the project cost. For this project:

i. Explain the importance of ensuring good scope management for projects (with justifications).

ii. Create a Scope Management Plan for this project. This should include the Change Request process to be used and a Change Request form template.

iii. You must create a Change Request form template and include it in the relevant section of the scope management plan.

7. Schedule Management – schedule management is important for ensuring. projects are delivered within desired timeframes, otherwise, there are cost implications. For this project:

i. Briefly explain the importance of schedule management for the project, with justifications.

ii. Identify key project milestones and dates for this project.

iii. Provide a complete list of activities for the project and populate these into a GANTT chart. Ensure you include the key milestones, dependencies, and slack time. This should indicate how long it will take to deploy the implementing/integrating the Cloud-base technology solution. Briefly explain the GANTT chart for non-technical board members.

iv. Create a critical analysis of deliverables for the project. Briefly explain the visual chart and technical aspects of the project for non-technical board members.

v. Explain how the schedule will be controlled for the project and provide justifications.

8. Cost Management – project success requires effective management of costs. For this project:

i. Explain the importance of cost management for the project, with justifications.

ii. Explain how costs will be managed, including justifications.

iii. Create a Cost Management Plan to ensure costs are managed effectively.

iv. Provide a complete cost-benefit analysis, outlining the benefits and costs in some detail. Provide justifications for the costs and benefits. Ensure a brief interpretation of the key findings is provided for non-technical board members. Note – for the purposes of this project please assume the following budget details budget is $2,000,000 Salaries per day – assume a typical salary of $400 per day for managers and $200 per day for technical people and $150 for admin people

9. Recommendations and Conclusion - provide a Recommendation section highlighting the key recommendations from the detailed project plan Part A and a separate section for the Conclusion, which outlines the key findings of the report with supporting arguments.

Assignment 2 Description:

The objective of this assignment is to assess your understanding of ICT project management concepts and your proficiency in using various ICT project management skills. In particular, the assignment focuses on the following project management knowledge areas in the PMBOK:

• Project quality management,
• Project HR management,
• Project communication management,
• Project risk management
• Project procurement management
• Project stakeholder management

In the Detailed Project Plan, you must at least address each of the following requirements adequately:

1. Background – to provide synthesis analysis for the detailed project plan provide an overview of the initial project plan (from Assignment 1), briefly including the following:

i. A brief overview of the organization and the implementing/integrating the Cloud-base technology solution being implemented.

ii. In addition, provide a summary of the key findings and recommendations from the Initial Project Plan, including the managementof the project.

iii. Outline the key project milestones and dates identified.

2. Project Sponsor Briefing – provide critical analysis for the sponsor of the project. This section includes an overview of the key activities/ deliverables involved in the project management process groups for this project from the project sponsor perspective (two-pages maximum).

3. Project Selection – having a transparent and fair vendor/supplier selection process is extremely critical for the success of your project. For this project: 

i. Developing a selection process, and discussing key requirements and their justification

ii. Create a project selection template using a weighted scoring model. Ensure the criteria used in the project selection template includes the Net Present Value and Return on Investment.

iii. Provide justifications for inclusion of the criteria used in the project selection template and the weightings that have been assigned for each.

iv. Complete an assessment of the selected implementing/integrating the Cloudbase technology solution using the template created.

v. Provide a summary of the assessment and how well the selected implementing/integrating the Cloud-base technology solution meets the project selection criteria (two-pages maximum).

4. Quality Management – ensuring the quality of the project is vital and often impacts the acceptance of the project by stakeholders. Therefore, it is important to ensure quality is managed well for this project. For this detailed project plan, including the following critical aspects of quality management:

i. Create a quality management plan. This should include key quality metrics (which were identified in Assignment 1) and a brief explanation of each metric.

ii. In the quality management plan, ensure it outlines at a high level:

a. How quality will be managed. Include an overview of testing to be undertaken and quality reports that may be produced.

b. How quality will be controlled. This includes selecting a tool/technique for quality control, providing justification for using this tool/technique and an overview of how it can help improve quality and quality control for this project (three-pages maximum).

c. Explain key metrics to be used to measure quality.

5. Human Resource Management  For the success of any project people play a critical role and are considered an important asset. This requireseffective people management as people determine the success and failure of an organization and projects. For this project

i. Create an HR management plan to ensure how all the direct and indirect peopleare managed effectively to ensure success and minimum disruption.

ii. Outline the plan and processes with the justification of how the project team will beacquired.

iii. Outline the plan and processes of how an effective project team will be developed.

iv. Outline the plan and processes of how the project team will be managed throughout the life of the project.

6. Communication Management – keeping stakeholders informed is an important aspect of project management. This requires effective communication management. For this project:

v. Create a communication management plan that considers how the project manager and project team will communicate project information to key stakeholders identified.

vi. For each stakeholder identified (in Q5 above), outline the most appropriate format to provide project updates (i.e., meetings, status update reports) and the frequency of communication.

vii. For each plan, outline advantages and disadvantages.

viii. Discuss the importance of addressing individual communication needs, and the number of communications channels in a project.

ix. Create a Project Status Report template for this project and include it in. the. communication management plan (three-pages maximum).

7. Risk Management – all projects have risks associated withthem. For the success of any project, it is critical to managing them minimize the effect of risk. For this project:

i. Provide a brief overview of how risks will be managed, with justifications.

ii. Identify the key risks (at least 6 risks) and include these in a Risk Register.

iii. For each risk, complete a risk assessment and identify the likelihood of occurrence and the impact of each risk were to occur and identify the overall risk rating/category for each risk.

iv. Include this information into the Risk Register and present the risk assessment in a risk assessment matrix.

v. For each risk identified, create a high-level risk management strategy, which should be included in the Risk Register. Ensure justification is provided for the risks identified (three-pages maximum).

8. Procurement Management – purchasing the Cloud-base technology solution represents a significant cost for the company. Therefore, it is important to ensure that appropriate procurement management practices are followed. For this project:

i. Outline the importance of procurement management and what is involved in effectively managing the procurement management process (with justifications).

ii. Create a Statement of Work to procure an implementing/integrating the Cloudbase technology solution that would be provided to a vendor/supplier and used as a basis to create a quote for the work required.

iii. Create a template for a Request for Proposal (RFP). In this document, ensure a section is included outlining the type of contract that will be used (provide justifications for this).

iv. This document should also include the Selection Criteria template against which Suppliers/Vendors of Cloud-based technology solutions would be assessed. You are required to create this template. Provide a brief overview of the selection criteria used, including justifications for the criteria that have been included in the template.

9. Stakeholder Management – effectively managing stakeholders and their expectations can have a big impact on the outcome of a project. Therefore, it is important to ensure effective stakeholder management.

For this project:

i. Identify the key stakeholders for the project.

ii. Create a detailed Stakeholder Register and update it with the key stakeholders identified and outline the expectations of each stakeholder.

iii. Create a Power/Interest Grid and identify the Power and Interest of each stakeholder and map them into the grid.

iv. Update the stakeholder register with the Power/Interest category.

v. Complete a Stakeholder Analysis to identify the engagement approach for each stakeholder and a recommended stakeholder management approach.

vi. Update this information into the Stakeholder Register.

10. Recommendations and Conclusion - provide a Recommendation section highlighting the key recommendations from the detailed project plan and a separate section for the Conclusion, which outlines the key findings of the report with supporting arguments.

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