Produce a report detailing a requirements elicitation plan for the case organisation.

Learning Outcomes

The Subject Learning Outcomes demonstrated by successful completion of the task below include:

a) Demonstrate methods for eliciting, analysing, documenting, and maintaining requirements in an organisational context.
b) Synthesise key principles of requirements management and communicate to stakeholders in order to solve problems.

Task

This Assessment requires you to respond to a case study. The same case study will be used for all three assessments so that you can develop insights into the different facets of Requirements Engineering. For this assessment, you are required to produce an individual report of 1500 words (+/-10%) detailing a requirements elicitation plan for the case organisation. The report should contain the following:

A. Strategic Analysis
B. A Stakeholder Engagement Plan
C. An Elicitation Activity Plan

Please refer to the Instructions for details on how to complete this task.

Context

Business Analysts (BA) work with organisations to improve organisational processes and systems. BA also participate to analyse, develop, execute, and evaluate organizational IT strategy. One of the most important parts of a BA job is to elicit requirements from stakeholders so that there is a clear understanding of what will be required from the new system. This requires a BA to understand who their stakeholders are, how to engage with them and which elicitation methods to use. This assessment aims to develop your knowledge and skills in these areas and to lay down the foundation of knowledge for your future professional practice.

Task Instructions

1. Please read the case study provided by your learning facilitator.

2. Based on the given case study, you are required to write 1500 words (+/-10%) Requirements Elicitation Report.

3. Review your subject notes to establish the relevant area of investigation that applies to the case. Re read any relevant readings for Module 1 and 2 for this subject. Perform additional research where necessary.

4. Plan how you will structure your ideas for your report and write a report plan before you start writing.

5. The report DOES NOT require an executive summary or abstract.

6. Structure of the Report

• A professional custom title page with the subject code and subject name, assignment title, student’s name, student number and lecturer’s name
• Table of contents
• An introduction (100-150 words) which will also serve as your statement of purpose for the report. This means that you will tell the reader what you are going to cover in your report. You will need to inform the reader of:
  • The key concepts you will be addressing,
  • What the reader can expect to find in the body of the report
• The body of the report (1200-1300 words) will need to cover three specific areas reflecting the given case study:

A. Strategic analysis

i. As part of external environment analysis, use PESTEL framework to understand the broad environment and identify the key factors that might impact the organization, as well as the proposed application.

ii. Identify one (01) critical success factors (CSFs) and three (03) corresponding key performance indicators (KPIs) for strategy evaluation.

B. Stakeholder Engagement Plan

This part will include the followings:

i. List of stakeholders, with type (e.g., internal, external), category (e.g., customer, partner, supplier, competitor, etc.), and used identification technique. Please document using the 

ii. Power and interest of stakeholders mapped on a Power/Interest (P/I) Grid or matrix

iii. Justification of each stakeholder’s power and interest in the P/I Grid

C. Elicitation Activity Plan

Select four (04) elicitation techniques. For each technique, answer the following:

i. Justify why each elicitation technique has been selected

ii. Provide a customized example of each elicitation activity process (preparation, conducting the session, concluding the results), including which stakeholders will be involved.

• The conclusion (100-150 words) will summarise any findings or recommendations that the report puts forward regarding the concepts covered in the report.
• Reference list
• Appendix (if required)

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