Always Like A GirlCase Study

Case Study: Always Like A Girl

Always needed a way to appeal to a next generation of consumers in the face of growing competition from rivals that were gaining traction with Millennial girls via social media. The award-winning response was the Always #LikeAGirl campaign, that turned a phrase that had become an insult into an empowering message..

The Brief

Always commitment to empowering girls through puberty education dates back decades. Yet in 2013, P&G realised the brands purpose wasnt apparent to the new generation of consumers. Always brand communications had remained focused on product performance, while its main rivals had moved on.

The challenge was to build a fresh and more meaningful understanding of confidence which would resonate with the next generation of consumers.

We set out to champion the girls who were the future of the brand, says Judy John, Chief Executive Officer/Chief Creative Officer of Leo Burnett Canada. Girls first come in contact with Always at puberty, a time when they are feeling awkward and unconfident-a pivotal time to show girls the brands purpose and champion their confidence.

Always briefed its agencies to create a campaign that leveraged the brands legacy of supporting girls as they make the transition from puberty to young women, while reinforcing

why the brand is relevant to me and also one that understands the social issues girls today face at puberty.

The Creative Idea

Research conducted for the campaign showed over half the women claimed they experienced a decline in confidence at puberty. The opportunity was clear. Empowering girls during this time of their lives when confidence is at its lowest would give a powerful, relevant and purposeful role.

We explored different factors that influence girls during the vulnerable time of puberty. During this exploration, someone taped a piece of paper to the board that read like a girl. Thats all it said. Among all the ideas and pieces of paper in the room, we were instantly drawn to it, John explains. The idea was explained as: like a girl has been around forever and is uses in derogatory ways, lets change the meaning of it. From that day on we started to build on that idea.

The Execution

The creative team set out to redefine confidence in a way that was more relevant and remain true to the brand turning the phrase like a girl from insult it into a term of empowerment. The campaign that ensued was built around a social experiment to show the impact the phrase like a girl had on society, especially on girls pre and post-puberty.

The centrepiece was a video that captured how people of all ages interpret the phrase like a girl. We thought the best way to start a movement and spark a conversation was to create a video that would encourage people to share and participate, says John.

Documentary filmmaker Lauren Greenfield was brought on board to produce the film. The result revealed that between puberty and adulthood, many women internalise the phrase to mean weakness and vanity. The experiment also showed how a little encouragement can go a long way in changing perceptions of what like a girl means.

Once the film was shot, a campaign was then constructed around it to spread the message and empower women by showing that like a girl should be a meaningful and powerful statement all women should embrace. Social hashtag #LikeAGirl was introduced as a rallying cry. John adds: The hashtag was essential in rallying people to change the meaning of like a girl by showing the world that it can mean amazing things.

Having a hashtag that captured the essence of the idea and encouraged people to take part in changing the meaning of it had an impact on our success, she believes. But also key to the campaigns success were the relevance of the insight, the power of the creative idea and the authenticity of the responses we captured on film.

To see the award-winning brand communications campaign for yourself, watch the filmAlways #LikeAGirl

The Response

Always #LikeAGirl generated considerable global awareness and changed the way people think about the phrase like a girl, achieving more than 85m global views on YouTube from 150+ countries.

Prior to watching the film, just 19% of 16-24s had a positive association toward like a girl. After watching, however, 76% said they no longer saw the phrase negatively. Furthermore, two out of three men who watched it said theyd now think twice before using the like a girl as an insult.

Always brand equity showed a strong double digit percentage increase during the course of the campaign while most of its competitors saw slight declines. Six months on, Always ran a 60- second spot highlighting the campaign during the 2015 Super Bowl. Two months later, it released a follow-up video showing how the meaning of the phrase is already changing to mark International Womens Day.

The campaign won D&AD Pencils across eight separate categories, including Direct, Digital Marketing and Film Advertising. It was one of only five projects to win a Black Pencil in 2015- and the only one to do so in the 'Creativity for Good' category.

This film is proof of the power that creativity holds, John says. People connect with and buy the brands that share similar points of view or values they have. These brands have big ambitions and they make a positive and emotional connection with their consumers. Thats why purpose-driven brands are succeeding.

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