Always Like A Girl Case Study

Case Study: Always Like A Girl 

Always needed a way to appeal to a next generation of consumers in the face of growing  competition from rivals that were gaining traction with Millennial girls via social media. The  award-winning response was the Always #LikeAGirl campaign, that turned a phrase that had  become an insult into an empowering message.. 

The Brief 

Always’ commitment to empowering girls through puberty education dates back decades. Yet  in 2013, P&G realised the brand’s purpose wasn’t apparent to the new generation of  consumers. Always’ brand communications had remained focused on product performance,  while its main rivals had moved on.  

The challenge was to build a fresh and more meaningful understanding of confidence which  would resonate with the next generation of consumers. 

“We set out to champion the girls who were the future of the brand,” says Judy John, Chief  Executive Officer/Chief Creative Officer of Leo Burnett Canada. “Girls first come in contact with  Always at puberty, a time when they are feeling awkward and unconfident-a pivotal time to  show girls the brand’s purpose and champion their confidence.” 

Always briefed its agencies to create a campaign that leveraged the brand’s legacy of  supporting girls as they make the transition from puberty to young women, while reinforcing 

why the brand is “relevant to me” and also one that understands the social issues girls today  face at puberty. 

The Creative Idea 

Research conducted for the campaign showed over half the women claimed they experienced a  decline in confidence at puberty. The opportunity was clear. Empowering girls during this time  of their lives when confidence is at its lowest would give a powerful, relevant and purposeful  role. 

“We explored different factors that influence girls during the vulnerable time of puberty. During  this exploration, someone taped a piece of paper to the board that read ‘like a girl’. That’s all it  said. Among all the ideas and pieces of paper in the room, we were instantly drawn to it,” John explains. “The idea was explained as: ‘like a girl’ has been around forever and is uses in  derogatory ways, let’s change the meaning of it. From that day on we started to build on that  idea.” 

The Execution 

The creative team set out to redefine confidence in a way that was more relevant and remain  true to the brand turning the phrase ‘like a girl’ from insult it into a term of empowerment. The  campaign that ensued was built around a social experiment to show the impact the phrase ‘like  a girl’ had on society, especially on girls pre and post-puberty. 

The centrepiece was a video that captured how people of all ages interpret the phrase ‘like a  girl’. “We thought the best way to start a movement and spark a conversation was to create a  video that would encourage people to share and participate,” says John. 

Documentary filmmaker Lauren Greenfield was brought on board to produce the film. The  result revealed that between puberty and adulthood, many women internalise the phrase to  mean weakness and vanity. The experiment also showed how a little encouragement can go a  long way in changing perceptions of what ‘like a girl’ means. 

Once the film was shot, a campaign was then constructed around it to spread the message and  empower women by showing that ’like a girl’ should be a meaningful and powerful statement  all women should embrace. Social hashtag #LikeAGirl was introduced as a rallying cry. John  adds: “The hashtag was essential in rallying people to change the meaning of ‘like a girl’ by  showing the world that it can mean amazing things.” 

“Having a hashtag that captured the essence of the idea and encouraged people to take part in  changing the meaning of it had an impact on our success,” she believes. “But also key to the  campaign’s success were the relevance of the insight, the power of the creative idea and the  authenticity of the responses we captured on film”.

To see the award-winning brand communications campaign for yourself, watch the film  Always #LikeAGirl 

The Response 

Always #LikeAGirl generated considerable global awareness and changed the way people think  about the phrase ‘like a girl’, achieving more than 85m global views on YouTube from 150+  countries. 

Prior to watching the film, just 19% of 16-24s had a positive association toward ‘like a girl’. After  watching, however, 76% said they no longer saw the phrase negatively. Furthermore, two out  of three men who watched it said they’d now think twice before using the ‘like a girl’ as an  insult. 

Always’ brand equity showed a strong double digit percentage increase during the course of the  campaign while most of its competitors saw slight declines. Six months on, Always ran a 60- second spot highlighting the campaign during the 2015 Super Bowl. Two months later, it  released a follow-up video showing how the meaning of the phrase is already changing to mark  International Women’s Day. 

The campaign won D&AD Pencils across eight separate categories, including Direct, Digital  Marketing and Film Advertising. It was one of only five projects to win a Black Pencil in 2015- and the only one to do so in the 'Creativity for Good' category. 

“This film is proof of the power that creativity holds,” John says. “People connect with and buy  the brands that share similar points of view or values they have. These brands have big  ambitions and they make a positive and emotional connection with their consumers. That’s  why purpose-driven brands are succeeding.” 

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