BSBPMG534 Manage And Lead The Project Team Assignment

Task 3.1 Manage and lead the project team

A. Performance management and training

Assume that you have received a performance report about two project team members.

Team Member A:

• The team member is punctual
• The team member is behind completing his/her task
• The team member is not achieving one of the KPI associated with their role. Specify the KPI based on a role in your project human resource plan to contextualise the scenario:
• The team member has reported that his/her partner has just lost their job, and this is causing additional stress in the workplace
• The team member does not feel engaged with the task/s allocated to him/her and believes that could do more
• One of the main issues with the team member is time management
• The team member's current behaviour is negatively affecting the team's morale

Team Member B:

• The team member is often late for work in the morning
• The team member looks stressed and is argumentative with the rest of the team
• The team member is not achieving one of the KPI associated with their role. Specify the KPI based on a role in your project human resource plan to contextualise the scenario:
• The team member has reported that he/she finds their workload too heavy
• The team member has lost motivation
• The team member has difficulties with managing interaction with others and needs support with stress and conflict management
• The team member's current behaviour is negatively affecting the team's morale

Schedule a time with the trainer and assessor in week 4 of class to individually meet with the two team members. Two members of your project team will play the two team members in simulated work conditions:

• Initiate actions to overcome the shortfall in performance
• Implement processes and take action to improve the individual performance and overall project effectiveness
• Provide suggestions on what professional development is needed
• Implement processes to improve interpersonal communication, offer to counsel and use conflict resolution techniques to maintain a positive work environment

Duration: 15 minutes/meeting

This is a Role-Play.

Before the meeting

• Review the Effective Dispute Resolution fact sheet from Fair Work Australia: https://www.fairwork.gov.au/how-we-will-help/templates-and-guides/best-practice-guides/effective-dispute-resolution#awards, taking notes on which aspects apply to the case study scenario.
• Plan for the meeting
• Prepare a handout on the skills the two team members need to improve (time management for Team Member A; conflict resolution or stress management for Team Member B). Provide the team members with handouts during the meeting.
  Note: you can use a simple word page or have fun using templates for a brochure or a newsletter from Microsoft Office templates.
• Please note that you will have to submit the two handouts with your assessment.
• Start to fill out a performance management plan template (Initial Review Meeting Report). We provide the Initial Review Meeting Report section of the plan in Template 1. You can view the full form in the Policy and Procedures folder.

During the meeting

• Explain the shortfall in performance
• Describe clearly what the expected behaviour is
• Reinforce how vital teamwork is
• Demonstrate different methods for providing feedback to the team member
• Discuss how he/she could improve work performance
• Provide advice on the professional development needed and explain the content of the handout
• Apply conflict resolution techniques
• Communicate in style appropriate to the desired outcomes

After the meeting

• Recap the meeting's content and make sure that you both agree on the steps necessary for performance improvement.
• Complete the performance management plan template (Initial Review Meeting Report). We provide that section of the plan in Template 1.

This is an assessable task, and the trainer and assessor will evaluate your performance during the meeting.

If you are absent from class, it is your responsibility to make alternative arrangements with the trainer and assessor to perform the Role-Play

Use the templates provided below for the Initial Review Meeting Report as part of the performance management process.

B. Team training

1. Develop a social media post to publish on the social media page used for the project team, to promote a training activity that addresses one of the following:
   • Team Building
   • Problem Solving
   • Emotional Intelligence
   
   Make the post engaging using an appealing tag line and a picture. Provide information about date and time of the activity. The post can be as simple as content +picture.
   Copy and paste the post below:
2. Select a TED TALK to share with the rest of the project team about one of the following topics:
   • Effective teams
   • Self-leadership
   • Self-motivation

Copy and paste the title of the video and the URL in the space provided below.

Explain why you chose that particular video.
(30-50 words)

C. Performance, resource conflict and reporting

Assume that the following is happening.

Part of your project team comprises team members who work in other business departments and that have been assigned to the project on a part-time basis.

Lately, departmental managers have increased the workload on those team members creating a severe resource conflict that is impacting the productivity and morale of the project team.

Reflect on how you could resolve this resource conflict:

• The team members feel they should be loyal to the team they come from; however, they are also committed to the project
• The additional workload is forcing the team members to work extra hours
• The team members are tired, and the rest of the team feels their stress
• The situation is impacting the achievement of project objectives

Write an email to the project sponsor illustrating the situation and recommend two actions that will support the project team without impacting the rest of the organization.

Note: you cannot hire additional project staff.

Additionally, inform the project sponsor of the outcome of the initial review meeting with the team members in Task 3.1A.

Use Template 2 to write the email.

The email text should be in grammatically correct English, written in an appropriate (polite, business-like) style.
(100-150 words)

D. Resource conflict

The CFO intends to cut the project budget by 25% due to conflicting priorities in the organization.

This budget cut will have substantial repercussion on the project and its successful completion.

Consider the impact of such a budget cut on the project and outline a compelling argument to present to the CFO to convince him not to proceed with the budget cut.

Summarize your argument in the space provided below.
(50-100 words)

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