MMM132 Management Assessment

Topic 5 (Planning and Decision making)

3 Things that need to study in topic 5: definition of planning, how to make a plan that work, what do they plan (top managers), (middle managers), (first-level managers).

Example of plans for top managers is vision and mission

1. Define planning
2. Describe 4 benefits of planning (p.76 textbook)
3. Can you explain each of the benefits/advantage
4. Offer benefits and pitfall
5. Who plans? (Top managers, Middle managers, first-level managers)

Topic 6: Organising Organisational Structure

1. What is job design?

    

2. What's the difference between Mechanistic and Organic Organisational Structure? Provide the definition of Mechanistic or Organic.
3. What are the 4 types of job design? What are the advantage of each?

Topic 7:

1. How Human Resources Management process?
2. How managers attract, develop and keep people.
3. Managers develop, talks about training and performance appraisal
4. Attract, talk about interview and selections
5. Explain job analysis
6. Advantage and disadvantage of external recruiting and internal recruiting.

Topic 8: Motivation

1. Define motivation
2. Job Performance theory , explain how to motivate people (understand motivation, extrinsic and intrinsic rewards), explain how can you provide capability to someone (by training). How can you ensure theres no situational constrain (external factors affecting performance.)
3. Explain training (the needs of training, the methods and evaluation)
4. Needs theory of motivation, understand maslow’s motivation theory.
5. What is extrinsic and intrinsic reward

Topic 9: leadership

1. Leader vs Managers
2. Leadership traits

Topic 10: control

1. Define control (p278), why is control important and how does it link to planning?
2. When does control take place? Feedback control, Concurrent control, Feedforward control.