BSBTWK502 Manage team effectiveness Assignment

Assessment Questions:

1. Review the simulated workplace information for Apparel Brands Pty Ltd in Appendix
2. Initiate a meeting with your manager (the assessor) to ensure you obtain advice from outside the work team.
3. Consult with your manager (the assessor) to discuss team performance issues. Use your notes from Assessment Task 2 to provide the basis for this discussion.
4. Discuss your own solutions to improve team performance and achieve team goals. During your consultation:
   1. note suggestions from your manager (the assessor) to implement with team/individual team members
   2. note any information provided by your manager to be given to team members.
5. Meet with team members to resolve performance issues as discussed with the manager. For example, you may help or coach team members to improve their performance. Review the third-party report in Appendix 2 to ensure you are familiar with the task requirements.
6. Write a report for your manager on resolution of team performance issues:

   Specifications:

   You must:

   Your assessor will be looking for:

   Appendix 1: Apparel Brands Pty Ltd

   Apparel Brands, founded in 1901, is an Australian based manufacturer and distributor of generic clothing and footwear. The company takes orders from retailers and supplies retailers with clothing products that have been manufactured to retailers’ specifications. These clothing products are then sold to consumers under the retailers’ various brands.

   Recently, Apparel Brands has found its market share in decline due to a strong Australian dollar and increased overseas competition. In addition, labour costs are eating into profit margins. Trends in the Australian textile industry suggest that the company, although it is in a strong financial position now, will struggle to make a profit within two years.

   To ensure the continued existence of Apparel Brands, the company has embarked on a bold new strategic direction:

   Company vision: In the next five years, Apparel Brands will establish a range of innovative and exciting online clothing brands and help secure a future for Australian clothing manufacturing.

   Scenario history (completed in Assessment Tasks 1 and 2)

   Your team has been charged with the task of identifying an e-commerce opportunity for Apparel Brands and developing a proposal to put to the board of directors. For example, your team could decide to propose setting up an online business in which customers design their own custom t-shirts.

   Your budget for setting up the e-commerce venture is $30,000.

   For your proposed e-commerce venture, your team has determined the following:

   You now have:

   Assessment Task 3

   Your manager (assessor) has asked to meet with you to discuss issues regarding achieving team goals.

   Appendix 2: Third-party report

   Assessment 3 – Third-party report for candidate:

   Did the candidate provide you with information from manager? Y / N
   What was the information?
   Did the candidate help you to achieve goals by overcoming issues with achieving activities on performance plan? Y / N

   Team member/observer’s name:
   Signature and date:
   Candidate’s name:
   Signature and date:

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   1. Describe how you maintained an open communication process between stakeholders (manager, team).
   2. Describe how you were able to initiate and maintain this communication process so that input from outside the team could contribute to team performance.
   3. Describe your evaluation of team performance and rationale behind corrective actions in order to provide evidence of your knowledge of:
      • group behaviour to build team cohesion
      • how to support team members to achieve goals through coaching, mentoring, training, etc.
      • resolution techniques or strategies.
   4. Describe corrective actions you have actually taken to ensure team goal/s are achieved.
      1. Ensure each team member completes the third-party report on your corrective actions performance using the template provided in Appendix 2.
      2. Submit all documents to your assessor as per the specifications below. Ensure you keep a copy of all work submitted for your records.
      • participate in a consultation with your manager (assessor in role-play)
      • participate in a team meeting
      • submit a report on team performance issues resolution
      • Submit third-party reports from relevant team members.
      • communication skills to address team performance issues or conflict
      • planning and organizational skills to keep team focused on work outcomes
      • knowledge of group behavior to build team cohesion
      • knowledge of how to support team members to achieve goals through coaching, mentoring, training, etc.
      • knowledge of resolution techniques or strategies.
      • develop own brands and product range and sell direct to consumers
      • leverage e-commerce opportunities to reduce distribution costs and increase profit margins.
      • Value proposition: What will you offer consumers? What products? What price? What quality? How will the products benefit your customers?
      • Who your target market is: What are the characteristics of the people who will buy your products? What do they need or desire?
      • How will you gather necessary information for setting up the venture?
      • Who will you consult or network with to benefit from others’ expertise?
      • What steps will you need to take to set up the e-commerce venture? This will range from website design, to ensuring a system for payment, to establishing an online presence through web search engines, etc.
      • How will you determine the benefit to Apparel Brands: What is the benefit? Reduced costs? Increased productivity?
      • How will you determine cost?
      • completed individual performance plans to achieve the determination of the above requirements
      • carried out all the actions contained in your plan to enable the team goal of developing a venture proposal for your presentation to the board of Apparel Brands
      • presented achievements of individual goals and provided feedback on others’ work
      • worked to resolve any issues with your team in order to achieve your team goal
      • Recorded unresolved issues in notes.
      •  
      1. Consult with your manager (your assessor) to discuss issues and corrective actions.
      2. Meet with your team to resolve team performance issues and to implement corrective actions.
      3. Write a report to your manager (assessor) describing the corrective action you have taken to resolve the performance Liaising issues. Explain the rationale behind your actions.