CHC33015 Certificate III in Individual Support

KNOWLEDGE ASSESSMENT

Part 1: Ethical and Legal Requirements for Direct Client Care

1. Briefly explain how the following legal and ethical considerations are applied in organisations providing individual support services:

a) Children in the workplace

b) Codes of conduct

a) Codes of practice

b) Complaints management

c) Continuing professional education

d) Discrimination

e) Dignity of risk

f) Duty of care

i) Human rights: Universal Declaration of Human Rights

j) Human rights: Relationship between human needs and human rights

k) Human rights: Frameworks, approachesand instruments used in the workplace

l) Informed consent

m) Mandatory reporting

n) Practice standards

o) Practitioner/client boundaries

p) Privacy, confidentiality, and disclosure

q) Policy frameworks

r) Records management

s) Rights and responsibilities of:

• Workers
• Employers
• Clients

t) Industrial relations legislation relevant to employment conditions of role

u) Work health and safety

2. Briefly explain the consequences if the following legal and ethical considerations are breached:

a) Children in the workplace

b) Codes of conduct

c) Codes of practice e

d) Complaints management

• Continuing professional education
• Discrimination
• Dignity of risk
• Duty of care

e) Human rights

f) Informed consent

g) Mandatory reporting

h) Practice standards

• Practitioner/client boundaries
• Privacy, confidentiality and disclosure
• Policy frameworks
• Records management
• Rights and responsibilities of workers,employers and clients

f) Industrial relations legislation relevant to employment conditions of role

g) Specific legislation in the area of work – objectives and key components

• Work health and safety

3. Briefly explain how legal and ethical considerations can impact individual support workers who work in community services and in the healthcare contex

a) Similarities

b) Differences 4. Briefly explain the similarities and differences that may exist between legal and ethical frameworks.

5. Briefly explain the interrelationship differences that may exist between legal and ethical frameworks.

6. List two (2) examples of legal issues that commonly arise in a support setting. Guidance: Provide responses which are only relevant to the work role of an individual support worker.

7. List two (2) examples of ethical issues that commonly arise in a support setting. Guidance: Provide responses which are only relevant to the work role of an individual support worker.

8. Answer the questions that follow based on the scenario described below: Cindy Smith is a new resident of Lotus Compassionate Care. While you were preparing her breakfast, she shared with you how she was “put away” in the centre. A couple of months ago she had spent some time inthe hospital due to a major surgery. During this time, her son offered to help manage her finances. She said that she thought it seemed like a good idea at the time, so she signed an Enduring Power of Attorney, not fully knowing the extent of the power she handed over to her son.

When she went home about two months later, she checked her bank statements and found that her bank balance dropped by $25,000. Another month later, she found that the house was being sold, and she was being asked to choose a home.

a) Briefly explain how you will respond to the situation described above. Guidance: Take note of your legal and ethical responsibilities as an individual support worker.

b) List one legal consideration you have to address in responding to the given situation.

c) List one (1) ethical consideration you have to address in responding to the given situation.

9. Answer the following question based on the scenario described below: Joshua Black is a resident at Lotus Compassionate Care. While supporting him with his bath, you noticed rashes all over his arms and torso. You asked him when it appeared, and he casually told you not toworry about it. He explained that Mary, a new staff member, didn’t know he was allergic to ibuprofen and gave him some for his arthritis. He said the young lady looked really worried, so he told her not to worry about it because he’s had it before and it’s nothing serious.

Mary is also an individual support worker like yourself and is not authorised to give medication to clients.

Briefly explain how you will respond to the situation described above. Guidance: Take note of your legal and ethical responsibilities as an Individual support worker.

a) Briefly explain how you will respond to the situation described above. Guidance: Take note of your legal and ethical responsibilities as an individual support worker.

b) List one (1) legal consideration you have to address, in responding to the given situation.

c) List one (1) ethical consideration you have to address in responding to the given situation

10. Provide an outline how workplace policies, procedures and protocols are/should be developed and reviewed. Provide a brief explanation of each step. Part 2: Safe Work Practices for Direct Client Care

11. Briefly explain how the following State/Territory legislation relevant to support services impact workplace regulations.

a) State/Territory WHS authorities

b) Rights and responsibilities of employers

c) Rights and responsibilities of workers

d) Hazardous manual tasks

e) Infection control

12. Briefly explain how the following State/Territory legislation relevant to support services impact codes of practice.

a) State/Territory WHS authorities

b) Rights and responsibilities of employers

• Rights and responsibilities of workers
• Hazardous manual tasks
• Infection control

13. Briefly explain how the following State/Territory legislation relevant to support services impact industry standards.

a) State/Territory WHS authorities

b) Rights and responsibilities of employers

• Rights and responsibilities of workers
• Hazardous manual tasks
• Infection control

14. Identify the following safety signs by matching them to their correct meaning. Choose your answers from the drop-down list provided under each safety sign.

15. Which of the following definitions best explain the meaning of hazard?

a) A hazard is anything that has the potential to cause injury or illness. b) A hazard is a likelihood (probability) that an injury/illness will occur and its potential severity (consequences). c) A hazard is a serious, unexpected, and often dangerous situation requiring immediate action. d) None of the definitions is correct.

16. Consider a typical support facility.

• Identify three (3) examples of hazards commonly found in support facilities. Include at least one (1) specific hazard relating to manual tasks, infection control, and general personal safety.
• List two (2) possible harmful effects that may be caused by each hazard identified.
• List two (2) strategies to minimise the risks posed by each hazard identified.

17. Briefly outline the typical workplace procedures for hazard identification.

a) Participating in safety assessments of their home. b) Ensuring their pets are controlled during service provision. c) Providing a dedicated smoking area for an individual support worker, if applicable. d) Securing any equipment and/or supplies recommended by the individual support workerto be able to provide proper care. e) Providing cleaning equipment that is suitable and well maintained.

18. Which of the following statements describe the responsibilities of a support recipient relevant to safety considerations in a home-based environment?

a) Participating in safety assessments of their home.

b) Ensuring their pets are controlled during service provision.

c) Providing a dedicated smoking area for an individual support worker, if applicable.

d) Securing any equipment and/or supplies recommended by the individual support workerto be able to provide proper care.

e) Providing cleaning equipment that is suitable and well maintained.

19. Which of the following statements describe the rights of a client relevant to safety considerations in a home-based environment?

a) To receive reliable, coordinated, safe, quality care and services which are appropriate to clients’ assessed needs. b) To receive support according to the decisions of the service provider. c) To be treated without exploitation, abuse, discrimination, harassment or neglect. d) To receive care without being obliged to feel grateful to those providing my care. e) To independently revise their own care plan.

20.Which of the following statements describe the responsibilities of an individual support worker relevant to safety considerations in a home-based environment? Guidance: Select three (3) responses.

a) Clearly communicate and understand what services are to be provided to the client. b) Assess additional services before being performed and report to supervisor. c) Provide equipment and supplies outside the scope of responsibility required to ensure safe and proper provision of care. d) Repair broken steps, provide adequate lighting, restrain the animal, etc. e) Review an activity that may have changed to ensure the controls are still working or need to be altered within the scope of responsibility.

21. Which of the following statements describe the rights of an individual support worker relevant to safety considerations in a home-based environment?

a) Have policy and procedure in place for reporting risks/hazards. b) Ignore WHS risks/hazards as the client’s home is their problem. c) Be provided with relevant WHS training. d) Have regular workplace risk assessments conducted. e) Individual support workers have no WHS rights when it comes to working in a client’s home.

23. Identify at least two (2) high-risk groups in support services.

22. List three (3) examples of basic home fire safety considerations when working in a home-based environment.

24. Refer to your responses in the previous question. Briefly explain fire safety considerations for individual support workers working with high-risk groups in a home-based environment.

25. Name three (3) behaviours that may contribute to fire injuries and fatalities when working in a home-care environment.

26. Complete the table below by outlining the prescribed placement, installation and maintenance of a smoke alarm in the home.

• State/Territory
• What are the legal responsibilities of homeowners to install working smoke alarms in their homes?
• What is the prescribed placement of smoke alarms within a house?
• What are the testing and maintenance requirements for smoke alarms?

27. List three (3) examples of risks to individual support worker’s personal safety when working in a home-based environment.

28.List three (3) common sources of infection and ways to minimise the transfer of infection within the support facility.

29. The statements below describe the fundamentals of the musculoskeletal system. Fill in the missing words to make the paragraph correct. Choose your answers from the drop-down list provided after each response field.

30.List two (2) examples of practices to minimise musculoskeletal injuries to self as an individual support worker and to clients.

31. Consider a typical support facility and answer the questions that follow.

a) List two (2) examples of emergency procedures typically implemented in support facilities.

Provide an outline of each emergency procedure that you have identified.

b) List two (2) examples of WHS policies and procedures typically implemented in support facilities.

Briefly describe the WHS policies and procedures that you have identified.

CASE STUDIES

Case 1: The Case of Anna Bentley

This is Anna and her daughter Julia. Anna is 82-years-old and has been a resident of Lotus Compassionate Care for two (2) years. Julia is Anna’s only child.

Although Julia did not like the idea of her mother living in a home, Anna convinced Julia that it was the best for both of them.

Julia is 36-years-old and has never been married. Anna believes that she is the only reason why Julia has not settled down yet. Anna believes her daughter shouldn’t be spending all of her free time taking care of her. She wants Julia to live a life of her own.

Apart from Anna’s arthritis which makes it difficult for her to move around, Anna’s mind and body are very healthy for her age.

Case 2: The Case of Dennis Kyle

Dennis Kyle has been a resident of Lotus Compassionate Care for over a year. Dennis has arthritis, which makes it difficult for him to move around. He is 72-years-old.

Before his stay at Lotus Compassionate Care, Dennis was being cared for by his wife Sheryl. Sheryl passed away two years ago.

Their only son, John, was involved in a car accident years ago and is confined to a wheelchair. John is being cared for by his children in Ireland, where Dennis originally came from before moving to Melbourne 40 years ago, to marry Sheryl. Because of these conditions, Dennis was placed in Lotus Compassionate Care.

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