CHCLEG003 Maintain Legal And Ethical Compliance Assignment

Task 1

Human Rights

1. What is the United Nations Declaration on Human Rights?
2. Identity legislation (Acts) including the year enacted, which support the human rights listed below. Use the table to record your answers.

   Legislation	United Nations Declaration on Human Rights
   	Article 2Everyone is entitled to all the rights and freedoms set forth in this Declaration, without distinction of any kind, such as race, colour, sex, language, religion, political or other opinion, national or social origin, property, birth or other status. Furthermore, no distinction shall be made on the basis of the political, jurisdictional or international status of the country or territory to which a person belongs, whether it be independent, trust, non-self-governing or under any other limitation of sovereignty.
   	Article 23 Everyone has the right to work, to free choice of employment, to just and favourable conditions of work and to protection against unemployment. Everyone, without any discrimination, has the right to equal pay for equal work. Everyone who works has the right to just and favourable remuneration ensuring for himself and his family an existence worthy of human dignity, and supplemented, if necessary, by other means of social protection. Everyone has the right to form and to join trade unions for the protection of his interests.
   	Article 24Everyone has the right to rest and leisure, including reasonable limitation of working hours and periodic holidays with pay.

3. Name two (2) other United Nations Conventions Australia is a signatory to.

Task 2

Legal compliance

1. Identify five (5) sources, where you can locate information on legal compliance for community service organisations. (Examples: name specific legislation (include year enacted), Industry Standards, Regulatory Authorities or Industry Associations etc.)
2. Identify five (5) workplace Policies that community service organisations may have (e.g. Privacy Policy).
3. Explain what legal and ethical responsibilities an organisation has in relation to employees, clients and the broader community, as listed below. Use the table to record your answers.
   1. to employees

      Area	Organization responsibilities
      Work Health and Safety
      Employee Assistance Programs
      Equal Opportunities

   2. to clients

      Area	Organization responsibilities
      Privacy & Confidentiality (including Disclosure)
      Discrimination
      Client rights
      Children in the workplace
      Informed Consent
      Duty of Care
      Dignity of Risk

   3. to the broader community

      Area	Organization responsibilities
      Local business community
      Environmental Sustainability

4. 1. Identify what professions in Queensland are mandated to report reasonable suspicion that a child is at risk of significant harm.
   2. Name the legislation (Act) that governs mandatory reporting in Queensland. Include the year enacted.
5. Name four (4) types of information in relation to legal requirements, a Manager should share with staff.
6. Provide four (4) ways a Manager can communicate legal and ethical information to staff.
7. 1. Identify four (4) reasons why an organisation may need to seek specialist legal advice.
   2. Provide an example of a situation when a Manager would need to seek legal advice.
8. Research to identify the two (2) types of compulsory insurances below, that community service organisations must have. Outline what each insurance type, covers.
   1. Workers compensation Insurance
   2. Name the legislation (Act) in QLD that governs workers compensation laws. Include the year enacted
   3. Public Liability Insurance
   4. Name four (4) ways you can stay up to date with knowledge of legal and ethical responsibilities in the workplace
9. Research a community service organisation of your choice, to locate their complaints management process. Answer the following questions
   1. Name of organisation researched
   2. Outline the complaints process of this organisation (include the steps involved, in your own words)

Task 3

Regulatory Authorities

Perform research on the two (2) Regulatory Authorities listed below, to answer the following questions.

1. Workplace Health & Safety Queensland
   1. What is the purpose of this authority?
   2. Name the legislation and accompanying regulation this authority regulates and enforces (include the year enacted).
   3. Name two (2) Codes of Practice that a community service organisation must comply with, in relation to Work Health and Safety.
2. Department of Communities, Disability Services and Seniors (Queensland Government)
   1. Name the six (6) Human Services Quality Standards which community service organisations must comply with for Accreditation and Certification.
   2. Explain what occurs during a Human Services Quality audit.
   3. If an auditor, during a Human Services Quality audit, becomes aware of a serious concern/non-compliance (e.g. Client Safety), what are they required to do?
   4. How often does Accreditation and Certification occur?

Task 4

Ethical Responsibilities

Research the Australian Community Workers Code of Ethics to answer the following questions.

1. What is the purpose of this code of ethics?
2. Explain worker’s responsibilities in relation to each of the following areas:

   Area	Worker Responsibilities
   Client rights
   Professional work role boundaries
   Continuing professional development
   Informed consent
   Policies & Procedures
   Unethical & Illegal behaviour of colleagues

3. Describe four (4) ways you can model ethical behaviour in your work practices.

Task 5

Non-Compliance

1. What should a worker do, if they are having difficulty interpreting legal or ethical information in the workplace?
2. Identify four (4) potential consequences to an organisation, as a result of non-compliance.
3. Explain three (3) examples of non-compliances an organisation may identify during an evaluation.
4. When non-compliances are identified, why is it important to respond quickly?
5. Who in the workplace, needs to be notified when a non-compliance occurs and why?

Task 6

Monitor compliance

1. Identify four (4) employees in an organisation, who have the responsibility to monitor work practices to ensure compliance.
2. Provide five (5) compliance responsibilities that organisations have, to ensure compliance in their organisation is maintained.
3. Listed below are methods organisations can use to regularly review their compliance. Explain what each method involves. Record your answers in the table below.

   Method to assess compliance	What method involves
   Compliance Audit
   Gap Analysis
   Workplace Checklists
   Surveys (both clients & staff)
   Analysis of Complaints