Dynamic Leadership Case Study

Task

Emotional intelligence (EI) is a critical skill in the workplace. In this assessment students will have the opportunity to demonstrate their understanding of the impact of their own personal EI competencies, in decision making by analyzing a real-life scenario and providing recommendations for how it best be handled.

Scenario

You are a manager at a software development company. Your friend Sarah, a project manager, has been tasked with launching a new product line. She faces an issue with Steven, a middle-aged senior software engineer who has been struggling with a personal issue that has been affecting his work. He has been coming in late, missing deadlines, and seems generally disengaged. Sarah has tried to talk to him about it, but he has been evasive and defensive.

Sarah is ambitious and has an enviable reputation for getting results. She’s never missed a deadline, and while some find her ruthless, most admire her strength.

Steven has been with the company for a very long time. He was the second employee ever hired by the company and has been through all the highs and lows that a successful start-up experiences. He has foregone opportunities to work for other companies (for a much higher salary) because he really appreciates the culture of the workplace that he has played a significant role in creating. Sarah has turned to you for guidance and advice.

Specifically, you should:

1. Summarize the advice you would give to Sarah to enable her to engage with Steven in an emotionally intelligent style.
2. Provide an analysis of your own Genos results and identify which of your competencies would support or hinder this approach if you were in Sarah’s situation.
3. Using the resources and readings provided in this subject, what do you most need to learn or develop to enhance your emotional intelligence for effective leadership, and how might you go about doing so.

Please submit a copy of your Genos report when you upload your completed assignment submission to Blackboard.

Reflexive Writing - First Person

You should write in the first person, because this is about YOU, your reflections and your interpretations. (e.g.“I considered this result to be….. because it had a big impact on my… and it helped me to understand…”)

Try to be as specific as possible, use brief examples to illustrate your points and try to select examples that enable you to demonstrate learning against the attributes in the rubric. All other principles of academic writing apply, including strict referencing, acknowledgement of the work of others and avoidance of plagiarism.

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