10344153474085PEOJECT PORTFOLIO - STUDENT
9277351694180
10344153474085PEOJECT PORTFOLIO - STUDENT
00PEOJECT PORTFOLIO - STUDENT
BSBTWK502
Manage Team effectiveness
404495152400001161415152400Version Number
00Version Number
404876015240000
TABLE OF CONTENTS
TOC o "1-3" h z t "RTO Works Heading 1,1" Section 1: Establish a team performance plan PAGEREF _Toc63930865 h 6Section 2: Develop and facilitate team cohesion PAGEREF _Toc63930866 h 9Section 3: Liaise with stakeholders PAGEREF _Toc63930867 h 11
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Student name: Assessor: Date: Business this assessment is based on: Team this assessment is based on: Documentation reviewed as preparation:
Section 1: Establish a team performance planTeam Name: What will your role in the team be and who are your team members?
State their roles in the team and provide a short description.
Provide an overview of the purpose of the team in line with organisational objectives.
What is the team seeking to accomplish?
Team manager responsibilities
What is the role of a manager or team leader?
Team tasks
What are the main tasks and activities the team needs to do?
What input was received from the stakeholder/s?
What input was received from your team member? Team member tasks and KPIs
How did you decide which task to assign to each team member?
What are the timelines for completing each task?
Setting KPIs
Outline the key performance indicators for each task. Supporting the members of a team to achieve expected performance outcomes
618594143510 Attach: Link to business website About page or corporate brochure that summarises what the business does OR Simulation Pack if using case study
Team Performance Plan
Slides, visual aids or video clips
Section 2: Develop and facilitate team cohesionComplete this section after the meeting.
Policies and procedures
How did you develop/ modify the Internet Use Policy? Develop team cohesion
What were the communication skills you applied when giving feedback?
What are the issues, concerns, problems highlighted?
How did you help team members identify issues?
How did you apply your problem-solving skills?
How did you encouraging team members to take responsibility for team activities?
Facilitate teamwork
How did you adapt your personal communication style to build positive working relationships?
Model desired behaviour and practices Promote collaboration
Encourage and foster shared understanding of purpose, roles and responsibilities Complete this section after the brainstorming session.
Develop a process for addressing concerns.
What were your ideas?
Outline the process you developed What brainstorming and group leadership techniques did you use? 618594143510 Attach: Internet Usage Policy and procedures
Section 3: Liaise with stakeholdersCommunicating with line management
You can use this space to plan your ideas if you like but you must include the emails as attachments
Create your email to your line manager. Include:
What were the issues?
What solutions are you proposing?
Create an email to your team. Include:
What was the decision line management informed you of?
When will this change occur?
How will it affect the team?
Attach to your portfolio. Liaising with stakeholders
How can a manager establish open communication processes with stakeholders?
What unresolved issues, concerns and problems needs to be communicated to stakeholders? Applying feedback
What feedback did you receive from the stakeholders?
How did you address their concerns?
618594143510 Attach: Presentation slides
Email to line manager
Email to team
left-95685500
center31750ICTSAD609
Plan And Monitor Business Analysis Activities In An ICT Environment
ICTSAD609
Plan And Monitor Business Analysis Activities In An ICT Environment
center24130Project Portfolio
(Case Study)
ICTSAD609
Plan And Monitor Business Analysis Activities In An ICT Environment
Project Portfolio
(Case Study)
ICTSAD609
Plan And Monitor Business Analysis Activities In An ICT Environment
CONTENTS
TOC o "1-3" h z t "RTO Works Heading 1,1" Section 1: Establish business analysis approach PAGEREF _Toc54860931 h 5Section 2: Plan business analysis activities and communication PAGEREF _Toc54860932 h 8Section 3: Manage business analysis PAGEREF _Toc54860933 h 12
Student name: Assessor: Date: Business this assessment is based on: Business analysis initiative 1: Business analysis initiative 2: Numeric and Financial data:
Section 1: Establish business analysis approachProvide business overview
Provide an overview of the business, including:
name of business
description of what the business does. Describe business analysis initiatives
Describe the two selected ICT business analysis initiatives associated with the business. Include:
a brief outline of each initiative, including:
the type of ICT project
a description of the initiative
an explanation of how each initiative supports the organisations vision and strategy
an appropriate business analysis tool to illustrate and fully define the initiative (e.g. SWAT analysis)
two objectives of each initiative. Legislative and organisational requirements
Establish the legislative and organisational requirements related to each complex issue, including:
a summary of the relevant legislation
a summary of applicable standards
a summary of the associated organisational policies and procedures
Attach any relevant policies to your portfolio. Identify stakeholders
Produce a complete list of everyone involved in, affected by or responsible for each initiative. In your answer:
use an appropriate business analysis technique (e.g. affinity diagrams) to identify all stakeholders
establish a list of internal and external key stakeholders, including:
the use of an appropriate technique (e.g. power/interest grid)
who they are and how they relate to the initiative
which stakeholders have authority over business analysis activities
explain how you will identify and deal with new stakeholders throughout the duration of each initiative. Establish process needs
Use standards and policies/procedures to establish organisational process needs applicable to each business analysis initiative, including:
Relevant personnel
Engagement with personnel to obtain information on how work will be completed (e.g. draft email and minutes of meeting)
A description of an appropriate project management method or tool to support the business analysis initiative.
Attach proof of engagement with staff to your portfolio. Plan execution of activities
Plan the execution of business analysis activities according to organisational requirements for each initiative.
61859414351000 Attach: Organisational policies and procedures
Legislation
Standards
Proof of engagement with staff
Section 2: Plan business analysis activities and communicationSummarise the outcomes of the stakeholder meetings
Summarise the meetings with key stakeholders for each initiative, including:
stakeholder attitudes towards the initiative
at least two risks associated with the stakeholders
decide how to best mitigate the identified risk
at least three business analysis deliverables, including:
the deliverable
tasks/activities associated with the deliverable
the use of a technique/tool to outline the activities performed by the business analyst and when (e.g. project schedule)
stakeholder requirements, including:
list of requirements
explanation of the tool or technique used to illicit requirements
Attach proof of the technique used during the meeting to illicit requirements. Determine business analysis scope
Scope business analysis activities for each initiative, considering:
deliverables and activities approved at the stakeholder meeting
acceptance criteria, level of detail, level of formality and frequency
how risks identified in Section 1 can be mitigated
how to address competing demands. Develop estimates for business analysis work
Use an appropriate technique to estimate business analysis work, including the use of numeric and financial information and mathematical calculations.
Plan internal and external stakeholder communication for each initiative, considering for each stakeholder:
how to:
receive information
distribute information
access information
update information
escalate information
Communication constraints (list at least two) Plan business analysis performance management
Plan business analysis performance. Include:
at least three metrics to measure work performed by business analyst
reporting format. Develop a requirements management process.
Develop a requirements management process by establishing a requirements repository, including:
Description of the repository
Attributes to be captured
Outline of the need and process for traceability considering applicable factors
Requirements change process Prepare for stakeholder meeting
Prepare for the stakeholder meetings (e.g. by updating the project schedules).
Attach proof. Prepare for business analyst meeting
Evaluate the business analysts performance against pre-determined metrics and identify any problems or areas of improvement. Use the format determined previously in this section.
If applicable, use the Performance Evaluation Template.
Attach proof. 61859414351000 Attach: Proof of requirements tool/technique used in stakeholder meeting
Preparation for stakeholder meeting (e.g. project schedule)
Business analyst performance evaluation
Section 3: Manage business analysis
Summarise the outcomes of the stakeholder meetings
Summarise the meetings with stakeholders, including:
any changed positions or requirements the stakeholders may have
identify any new stakeholders
Explain how the changed positions/requirements will be managed. Summarise business analyst meeting
Summarise what was discussed at the business analyst performance management meeting. In you answer include:
A summary of the discussion
Corrective actions required Confirm recommendations
Confirm the recommendations made during the performance management evaluation using an appropriate communication channel (e.g. updated project schedule, email).
Attach proof. Problem solving
Explain how you managed problem solving for business analysis activities drawing on your existing experience.
61859414351000 Attach: Proof of confirmation of performance evaluation recommendation
