-14287560960BSBSUS511
-19050-93472000
-14287560960BSBSUS511
Develop workplace policies and procedures for sustainability
Learner Workbook
00BSBSUS511
Develop workplace policies and procedures for sustainability
Learner Workbook
Table of Contents TOC o "1-3" h z u
Table of Contents PAGEREF _Toc82619424 h 1Assessment instructions PAGEREF _Toc82619425 h 3Assessment requirements PAGEREF _Toc82619426 h 5Candidate Details PAGEREF _Toc82619427 h 6Assessment BSBSUS511 - Develop workplace policies and procedures for sustainability PAGEREF _Toc82619428 h 6Please complete the following activities and hand in to your trainer/assessor for marking. This forms part of your assessment for BSBSUS511 - Develop workplace policies and procedures for sustainability PAGEREF _Toc82619429 h 6Learner Workbook Activity PAGEREF _Toc82619430 h 7Activity 1A PAGEREF _Toc82619431 h 7Activity 1A Checklist PAGEREF _Toc82619432 h 8Activity 1B PAGEREF _Toc82619433 h 9Activity 1B Checklist PAGEREF _Toc82619434 h 10Activity 1C PAGEREF _Toc82619435 h 11Activity 1C Checklist PAGEREF _Toc82619436 h 12Activity 1D PAGEREF _Toc82619437 h 13Activity 1D Checklist PAGEREF _Toc82619438 h 14Activity 1E PAGEREF _Toc82619439 h 15Activity 1E Checklist PAGEREF _Toc82619440 h 16Activity 2A PAGEREF _Toc82619441 h 17Activity 2A Checklist PAGEREF _Toc82619442 h 18Activity 2B PAGEREF _Toc82619443 h 19Activity 2B Checklist PAGEREF _Toc82619444 h 20Activity 2C PAGEREF _Toc82619445 h 21Activity 2C Checklist PAGEREF _Toc82619446 h 22Activity 2D PAGEREF _Toc82619447 h 23Activity 2D Checklist PAGEREF _Toc82619448 h 24Activity 3A PAGEREF _Toc82619449 h 25Activity 3A Checklist PAGEREF _Toc82619450 h 26Activity 3B PAGEREF _Toc82619451 h 27Activity 3B Checklist PAGEREF _Toc82619452 h 28Activity 3C PAGEREF _Toc82619453 h 29Activity 3C Checklist PAGEREF _Toc82619454 h 30Summative Assessments answer guide PAGEREF _Toc82619455 h 31Section A: Skills Activity PAGEREF _Toc82619456 h 31Section A: Skills Activity Checklist PAGEREF _Toc82619457 h 33Section B: Knowledge Activity (Q & A) PAGEREF _Toc82619458 h 34Section B: Knowledge Activity (Q&A) Checklist PAGEREF _Toc82619459 h 36Section C: Performance Activity PAGEREF _Toc82619460 h 37Section C: Performance Activity Checklist PAGEREF _Toc82619461 h 38Case Studies PAGEREF _Toc82619462 h 39Case Study A Sustainability Policy PAGEREF _Toc82619463 h 39Case Study B Developing Sustainability Policies PAGEREF _Toc82619464 h 40Case Study C Documenting outcomes PAGEREF _Toc82619465 h 41
Instructions to Learner
Assessment instructionsOverviewPrior to commencing the assessments, your trainer/assessor will explain each assessment task and the terms and conditions relating to the submission of your assessment task. Please consult with your trainer/assessor if you are unsure of any questions. It is important that you understand and adhere to the terms and conditions, and address fully each assessment task.
Written workAssessment tasks are used to measure your understanding and underpinning skills and knowledge of the overall unit of competency. When undertaking any written assessment tasks, please ensure that you address the following criteria:
Address each question including any sub-points
Demonstrate that you have researched the topic thoroughly
Cover the topic in a logical, structured manner
Your assessment tasks are well presented, well referenced and word processed
Active participationIt is a condition of enrolment that you actively participate in your studies. Active participation is completing all the assessment tasks on time.
PlagiarismPlagiarism is taking and using someone else's thoughts, writings or inventions and representing them as your own. Plagiarism is a serious act and may result in a learners exclusion from a course. When you have any doubts about including the work of other authors in your assessment, please consult your trainer/assessor. The following list outlines some of the activities for which a learner can be accused of plagiarism:
Presenting any work by another individual as one's own unintentionally
Handing in assessments markedly similar to or copied from another learner
Presenting the work of another individual or group as their own work
Handing in assessments without the adequate acknowledgement of sources used, including assessments taken totally or in part from the internet.
If it is identified that you have plagiarised within your assessment, then a meeting will be organised to discuss this with you, and further action may be taken accordingly.
CollusionCollusion is the presentation by a learner of an assignment as their own that is, in fact, the result in whole or in part of unauthorised collaboration with another person or persons. Collusion involves the cooperation of two or more learners in plagiarism or other forms of academic misconduct and, as such, both parties are subject to disciplinary action.
Competency outcomeThere are two outcomes of assessments: S = Satisfactory and NS = Not Satisfactory (requires more training and experience).Once the learner has completed all the assessments for this unit of competency, the learner will be awarded Competent (C) or Not Competent (NC) for the relevant unit of competency.
Confidentiality
The college will treat anything, including information about your job, workplace, employer, with strict confidence, in accordance with the law. However, you are responsible for ensuring that you do not provide us with anything regarding any third party including your employer, colleagues and others, that they do not consent to the disclosure of. While we may ask you to provide information or details about aspects of your employer and workplace, you are responsible for obtaining necessary consents and ensuring that privacy rights and confidentiality obligations are not breached by you in supplying us with such information.
Assessment appeals processIf you feel that you have been unfairly treated during your assessment, and you are not happy with your assessment and/or the outcome as a result of that treatment, you have the right to lodge an appeal. You must first discuss the issue with your trainer/assessor. If you would like to proceed further with the request after discussions with your trainer/assessor, you need to lodge your appeal via the complaint and appeal form which is available on the college website.
Recognised prior learningLearners will be able to have their previous experience or expertise recognised on request.
Special needsLearners with special needs should notify their trainer/assessor to request any required adjustments as soon as possible. This will enable the trainer/assessor to address the identified needs immediately.
Assessment requirementsAssessment can be:
Direct observation
Product-based methods e.g. reports, role plays, work samples
Portfolios annotated and validated
Questioning.
The assessment activities in this workbook assess aspects of all the elements, performance criteria, skills and knowledge and performance requirements of the unit of competency.
To demonstrate competence in this unit, you must undertake all activities in this workbook and have them deemed satisfactory by the assessor. Once you have demonstrated the required level of performance, you will be deemed competent in this unit.
As part of the assessment process, all learners must abide by any relevant assessment policies as provided during induction.
Candidate DetailsAssessment BSBSUS511 - Develop workplace policies and procedures for sustainabilityPlease complete the following activities and hand in to your trainer/assessor for marking. This forms part of your assessment for BSBSUS511 - Develop workplace policies and procedures for sustainabilityName: _____________________________________________________________
Learner ID: ______________________________________________________________
Email:_____________________________________________________________
Declaration
I declare that no part of this assessment has been copied from another persons work with the exception of where I have listed or referenced documents or work and that no part of this assessment has been written for me by another person. I also understand the assessment instructions and requirements and consent to being assessed.
Signed:____________________________________________________________
Date:____________________________________________________________
If activities have been completed as part of a small group or in pairs, details of the learners involved should be provided below:
This activity workbook has been completed by the following persons and we acknowledge that it was a fair team effort where everyone contributed equally to the work completed. We declare that no part of this assessment has been copied from another persons work with the exception of where we have listed or referenced documents or work and that no part of this assessment has been written for us by another person.
Learner 1:____________________________________________________________
Signed:____________________________________________________________
Learner 2:____________________________________________________________
Signed:____________________________________________________________
Learner 3:____________________________________________________________
Signed:____________________________________________________________
Learner Workbook Activity Activity 1AObjective To provide you with an opportunity to identify how to establish scope and objectives of workplace sustainability policies.
Explain what action you could take to establish the scope and objectives of sustainability policies in the workplace.
Write your answer in no more than 100 words.
Activity 1A ChecklistThis should be used by the trainer/assessor to document the learners knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please circle)
Comments
Provide your comments here:
The learners performance was: Not yet satisfactory Satisfactory
Activity 1BObjective To provide you with an opportunity to identify how to gather information for development of sustainability policies.
List two internal and two external sources of information.
List four methods of gathering information.
Activity 1B ChecklistThis should be used by the trainer/assessor to document the learners knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please circle)
Comments
Provide your comments here:
The learners performance was: Not yet satisfactory Satisfactory
Activity 1CObjective To provide you with an opportunity to identify how to analyse information and consultation insights.
Explain what method you could use to analyse information you have gathered. Write your answer in no more than 150 words.
Activity 1C ChecklistThis should be used by the trainer/assessor to document the learners knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required..
Checklists
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please circle)
Comments
Provide your comments here:
The learners performance was: Not yet satisfactory Satisfactory
Activity 1DObjective To provide you with an opportunity to develop and document sustainability policies according to organisational processes.
Refer to Case Study B Developing sustainability policies
Develop a sustainability policy that identifies and documents five ways the business in the case study could improve their environmental impact. Your report should be typed on a computer and follow the organisational processes as detailed in the case study.
Activity 1D ChecklistThis should be used by the trainer/assessor to document the learners knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please circle)
Comments
Provide your comments here:
The learners performance was: Not yet satisfactory Satisfactory
Activity 1EObjective To provide you with an opportunity to incorporate implementation and continuous improvement processes into sustainability policies.
Refer to Case Study B Developing sustainability policies
Using the policy points you identified and documented in Activity 1D, add additional information that explains what action can be taken to implement them and how they will be monitored for continuous improvement.
Activity 1E ChecklistThis should be used by the trainer/assessor to document the learners knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please circle)
Comments
Provide your comments here:
The learners performance was: Not yet satisfactory Satisfactory
Activity 2AObjective To provide you with an opportunity to present workplace sustainability policies and implementation processes to key stakeholders.
This is a role-play activity to be conducted in a small group.
Within the group, there must be the following roles:
An employee from the business who will be helping to implement the policy
A manager from the business who is responsible for signing off the policy.
Present your completed document from Activity 1E to the group. Within your presentation, make sure you:
Use language and tone appropriate to the audience
Speak clearly
Remain professional throughout
Answer any questions.
Activity 2A ChecklistThis should be used by the trainer/assessor to document the learners performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please circle)
Comments
Provide your comments here:
The learners performance was: Not yet satisfactory Satisfactory
Activity 2BObjective To provide you with an opportunity to identify and source resources required to implement sustainability policies.
Refer to Case Study A: Sustainability Policy for Question 1
Identify three resources that may be required to implement the sustainability policy detailed in the case study.
Using the internet, research sources for the resources you have identified in Question 1. Attach your findings to your workbook; these can be handwritten or printed off.
Activity 2B ChecklistThis should be used by the trainer/assessor to document the learners knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please circle)
Comments
Provide your comments here:
The learners performance was: Not yet satisfactory Satisfactory
Activity 2CObjective To provide you with an opportunity to identify how to support implementation of workplace sustainability policies.
Explain the methods you could use to support the implementation of sustainability policies.
Write your answer in no more than 150 words.
Activity 2C ChecklistThis should be used by the trainer/assessor to document the learners knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please circle)
Comments
Provide your comments here:
The learners performance was: Not yet satisfactory Satisfactory
Activity 2DObjective To provide you with an opportunity to identify how to track continuous improvements in sustainability approaches using recording systems.
List three recording systems you might use to track continuous improvements.
Activity 2D ChecklistThis should be used by the trainer/assessor to document the learners knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please circle)
Comments
Provide your comments here:
The learners performance was: Not yet satisfactory Satisfactory
Activity 3AObjective To provide you with an opportunity to document outcomes and provide feedback to key personnel and stakeholders.
Refer to Case Study C: Documenting outcomes for Question 1.
Using the information detailed in the case study, prepare a short report on the outcomes of the sustainability policies.
Make sure your policy includes:
Initial objectives
The policy principles
What action has been taken
What the outcomes are.
This is a role-play activity to be conducted in a small group.
Within the group, there must be the following roles:
Employees from the business who will be helping to implement the policy
A manager from the business responsible for signing off the policy.
Using the information in the report you have written in Question 1, provide the feedback to the small group of key personnel and stakeholders.
When giving this feedback, make sure that you:
Match the level of formality to the audience
Speak clearly and professionally
Acknowledge all input.
Activity 3A ChecklistThis should be used by the trainer/assessor to document the learners knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please circle)
Comments
Provide your comments here:
The learners performance was: Not yet satisfactory Satisfactory
Activity 3BObjective To provide you with an opportunity to identify trends requiring remedial action to promote continuous improvement of performance.
This activity does not require observation
List three types of information that you might use to identify trends.
Explain what remedial action might include. You should write your answer in no more than 150 words.
Activity 3B ChecklistThis should be used by the trainer/assessor to document the learners knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please circle)
Comments
Provide your comments here:
The learners performance was: Not yet satisfactory Satisfactory
Activity 3CObjective To provide you with an opportunity to identify how to modify sustainability policies to incorporate improvements.
This activity does not require observation.
Briefly explain what information you would need to include when modifying sustainability policies to include improvements.
Write your answer in no more than 100 words.
Activity 3C ChecklistThis should be used by the trainer/assessor to document the learners knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please circle)
Comments
Provide your comments here:
The learners performance was: Not yet satisfactory Satisfactory
Summative Assessments answer guideSection A: Skills ActivityObjective: To provide you with an opportunity to show you have the required skills for this unit.
This activity will enable you to demonstrate the following skills:
Numeracy
interprets and uses mathematical equations to calculate numerical information relating to time durations and costs
Oral communication
presents information and seeks advice using language appropriate to audience
participates in discussions using listening and questioning to elicit the views of others and to clarify or confirm understanding
Reading
identifies, analyses and evaluates complex textual information to determine legislative and regulatory requirements, trends and outcomes
Writing
researches, plans and prepares documentation using format and language appropriate to context, organisational requirements and audience
Initiative and enterprise
develops, monitors and modifies organisational policies and procedures according to legislative requirements and organisation goals
Teamwork
selects and uses appropriate conventions and protocols when communicating with internal and external stakeholders to seek or share information
plays a lead role in consulting and negotiating positive outcomes with a range of stakeholders
Planning and organising
plans, organises and implements work activities of self and others that ensure compliance with organisational policies and procedures, and legislative requirements
sequences and schedules complex activities, monitors implementation, and manages relevant communication
uses systematic, analytical processes in relatively complex, situations, setting goals, gathering relevant information, and identifying and evaluating options against agreed criteria
evaluates outcomes of decisions to identify opportunities for improvement.
Answer the activity in as much detail as possible.
Instructions to Assessor:
If the learner is unable to perform the activity in the workplace, they will need to be provided with an example workplace that they can develop a sustainability policy for. They will need access to the internet for researching their chosen area and a small group of peers for a role-play activity.
Equipment needed:
Access to the internet
Small group of peers for a role-play activity.
Identify and document one area within your workplace that you can develop a sustainability policy for. If you are not in a workplace you can refer to one you are familiar with or your assessor will provide you with an example workplace.
Using the internet, research any relevant laws, legislation, codes of conduct or regulatory requirements for the area you have chosen. Make sure you take notes and attach them to your workbook.
This is a role-play activity to be conducted as part of a small group of peers. For this activity, you will discuss the area you have chosen in Question 1 and the findings from your research and get their input on how you can lessen the environmental impact. The roles to include are:
Internal stakeholder an employee from the business
External stakeholder a customer.
Using the information you have gathered in questions 1 to 3, develop a sustainability policy.
Within this policy, you should include:
The main principles
The actions to be taken to achieve the principles
Implementation
How it will be monitored
Any costs and timeframes.
Evaluate the policy and identify and document any areas for improvement.
Section A: Skills Activity ChecklistThis should be used by the trainer/assessor to document the learners knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please circle)
Comments
Provide your comments here:
The learners performance was: Not yet satisfactory Satisfactory
Section B: Knowledge Activity (Q & A)Objective: To provide you with an opportunity to show you have the required knowledge for this unit.
The answers to the following questions will enable you to demonstrate your knowledge of:
Australian and international standards relating to corporate sustainability
Environmental and sustainability legislation, regulations and codes of practice applicable to organisation
Internal and external sources of information and their use in planning and developing organisational sustainability policies and procedures
Elements required for the development of organisational sustainability policies and processes including:
agreed outcomes of the policy and procedures
policy timeframes and costs
performance indicators
activities to be undertaken
assigned responsibilities
record keeping, review and improvement processes
common sustainability issues with organisational systems and procedures
Typical barriers to implementing policies and procedures in an organisation and possible strategies to address them.
Answer each question in as much detail as possible.
All answers will vary, but the learner should be able to answer each question competently.
Briefly explain what international standards relate to corporate sustainability.
Max. 50 words.
Explain the Australian governments main piece of environmental legislation.
Max. 100 words.
What environmental legislation applies to your state or territory?
List two types of internal sources of information.
List two types of external sources of information.
Briefly explain how using internal and external information helps to plan and develop sustainability policies and procedures.
Max. 75 words.
What methods can you use to analyse information?
Max. 75 words.
How might you determine the timeframes and costs of the policies?
Max. 75 words.
Explain what performance indicators you might use to track progress.
Max. 75 words.
List three things the implementation plan needs to establish.
List two records a business might have to keep by law.
Briefly explain the most widely used continuous improvement model.
Max. 75 words.
Explain the sustainability issues and barriers you might face.
Max. 75 words.
Explain the action you could take to address any barriers to implementing policies and procedures.Max. 75 words.
Section B: Knowledge Activity (Q&A) Checklist
This should be used by the trainer/assessor to document the learners knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please circle)
Comments
Provide your comments here:
The learners performance was: Not yet satisfactory Satisfactory
Section C: Performance ActivityObjective: To provide you with an opportunity to demonstrate the required performance elements for this unit.
This activity will enable you to demonstrate the following performance evidence:
Develop and implement workplace policies and procedures for sustainability on at least one occasion, including:
implementing sustainability policy and procedures into wider organisational policies and procedures
consulting and communicating with relevant stakeholders to generate engagement with sustainability policy development, implementation and continuous improvement.
Answer the activity in as much detail as possible.
Instructions to Assessor:
If the learner is not in a workplace and does not have one to refer to, they will need to be provided with a sample workplace which they can use to base a sustainability policy on.
They will need a small group of peers to discuss the policy with, and provide feedback to.
Identify an area of the workplace to develop a sustainability policy for. If you do not have a workplace, you can refer to one you are familiar with, or your assessor will provide you with an example workplace.
Within this task, you must:
Discuss the development of the policy with a group of peers to gain ideas and information
Include any relevant laws, legislation or codes of practice
Develop the principles and actions required to meet the objectives
Identify and source the resources required for implementation
Implement the policy
Develop and monitor continuous improvement methods
Identify any trends requiring remedial action.
Write a short report documenting the outcomes of the sustainability policies. Write your answer in no more than 150 words.
This is a role-play activity in which you will need to provide feedback on the outcomes you documented in Question 2 to key personnel and stakeholders. You should make sure that you use language appropriate to the audience and acknowledge all input.
The roles include:
An employee from the business
A manager from the business.
Section C: Performance Activity ChecklistThis should be used by the trainer/assessor to document the learners knowledge as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Checklists
Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the activity? Yes No
(Please circle)
Comments
Provide your comments here:
The learners performance was: Not yet satisfactory Satisfactory
Case StudiesCase Study A Sustainability PolicyAt All Things Party, we understand that businesses can have a negative impact on the environment, and we feel it is our duty to reduce our own impact where possible.
It is our policy to:
Reduce our use of energy
Reduce our water consumption
Recycle as much waste material as possible
Limit our use of paper by printing on both sides when we cannot avoid using paper, or using emails to send out correspondence
Avoid unnecessary travel
Encourage employees to car share or use alternative methods of transport into work
Purchase environmentally friendly products where possible.
Case Study B Developing Sustainability PoliciesH & J Accountancy and administration services are a medium-sized, office-based company that employ 24 members of staff across a few different departments in the offices. They have a large kitchen area and shower room facilities for staff members. They work between the hours of 9am 5pm Monday to Friday and have another branch in a nearby city that they travel to twice a week for a meeting.
Their main business is providing accountancy and administration services to individuals, small businesses and some large companies. They use a lot of paper and ink for printers and photocopiers in order to provide prospective customers with quotes, and send out regular financial reports and other reports as requested. All of their reports follow a house style of font size 12, font style Calibri, centre alignment and arrow bullet points for lists. The majority of their work is computer-based, but they do keep a lot of hard copies of paperwork.
They would like to minimise the impact on sustainability of all office and transportation activities.
Case Study C Documenting outcomesMet Tech developed and implemented its sustainability policies four months ago, with their overall objective to become more environmentally friendly in their practices and purchases within the business. Overall, they are happy with the progress and will be continuously monitoring each area to ensure continuous improvement.
The data collected shows the outcomes of the changes.
Principle Action Outcome
Reduce water consumption New taps, fixed leaks 20% reduction
Reduce energy usage All electrical equipment turned off where possible
Low energy bulbs
Aircon turned up by one degree
Staff reminded to turn off equipment 30% reduction
Reduce unnecessary travel Meeting schedule reduced
Online meetings introduced
Car sharing encouraged One meeting a month
Training given on online meeting programs
Car share initiative set up
Sustainable purchasing Environmentally friendly cleaning products
Recycled paper All products replaced
Suppliers changed
Competency record to be completed by assessorThis should be used by the trainer/assessor to document the learners skills, knowledge and performance as relevant to the overall unit. Indicate in the table below if the learner is deemed competent or not yet competent for the unit or if reassessment is required.
Learners name Assessors name Amit Pandya
Unit of Competence
(Code and Title) BSBSUS511 - Develop workplace policies and procedures for sustainability
Date 17.10.2021
Has the learner completed all required assessments to a satisfactory standard? Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner to prove their competency across the entire unit? Yes No
(Please circle)
Learner is deemed: Not yet competent Competent
Comments from trainer/assessor:
