BSBHRM613 Contributetothedevelopmentoflearninganddevelopmentstrategies Assignment
- Subject Code :
BSBHRM613
Introduction
The assessment tasks for BSBHRM613 Contribute to the development of learning anddevelopment strategies are outlined in the assessment plan below. These tasks havebeen designed to help you demonstrate the skills and knowledge that you have learntduringyourcourse.
Please ensure that you read the instructions provided with these tasks carefully. YoushouldalsofollowtheadviceprovidedintheStudentUserGuide.TheStudentGuideprovidesimportantinformationforyourelatingtocompletingassessmentsuccessfully.
AssessmentRequirements
PerformanceEvidence
The candidate must demonstrate the ability to complete the tasks outlined in theelements, performance criteria and foundation skills of this unit, including evidence oftheabilityto:
- contributetodevelopingalearninganddevelopmentstrategyforatleastoneworkarea
- evaluateeffectivenessofthatstrategywhenimplemented,andrecommend
Inthecourseoftheabove,thecandidatemust:
- examine and review organisational policies and procedures relevant to trainingandassessment
- develop consultation and communication processes to support and encouragestakeholder input into design, implementation and review of organisationallearninganddevelopmentstrategy
- sourcelearningresourcesorassessmenttools,andmodify,ifrequired,tomeetrequirementsoforganisationallearningstrategies
- implementplansforimprovingorganisationallearning
KnowledgeEvidence
The candidate must be able to demonstrate knowledge to complete the tasksoutlined in the elements, performance criteria and foundation skills of this unit,includingknowledgeof:
- legislation,codesofpracticeandnationalstandardsrelevanttojobrole
- organisationaltechnologyandsystemsrequirementstosupportanorganisationallearningstrategy
- consultationandcommunicationprocesses
- commonapproachestolearningstrategydesign
- organisationallearninganddevelopmentstrategydesign
- relevantcontinuousimprovementprocessesassociatedwithorganisationallearninganddevelopmentstrategies
- evaluationstrategies
- qualitymanagementcompliancerequirementsasitrelatestoorganisationallearning
- organisationalpoliciesandproceduresrelatingtothedevelopmentoflearninganddevelopment
AssessmentConditions
Skillsinthisunitmustbedemonstratedinaworkplaceorsimulatedenvironmentwheretheconditionsaretypicalofthoseinaworkingenvironmentinthisindustry.
Thisincludesaccessto:
- relevantorganisationalpoliciesandprocedures
- workplacedocumentsandresourcesrelevanttoperformanceevidence
- informationoncurrenttrainingandassessment
Assessorsofthisunitmustsatisfytherequirementsforassessorsinapplicablevocationaleducationandtraininglegislation,frameworksand/orstandards.
Assessmentdetails
BSBHRM613 Contribute to the development of learning and development strategiesdescribes the performance outcomes, skills and knowledge required to contribute toimprovingorganisationallearning,andthequalityoftrainingandassessmentproductsand services. It covers contributing to strategy formation; designing, developing andimplementing an organisational learning strategy, and reviewing and improvingoverallorganisationallearninganddevelopment.
Therearethreeassessmenttasks/methodsofevidencegathering.Youarerequiredtocompletethemall.Yourtrainer/assessorwilladvisewhenassessmentsaredue.
Youmayusevarioussourcesoflearningmaterialsincludingtextbooks,studentguide,otherdocumentsandtheinternet.Foryoutobeassessedascompetent,youmustsuccessfullycompletethefollowingassessmenttasks:
- AssessmentTask1:KnowledgequestionsYoumustanswerallquestions
- AssessmentTask2:ProjectYoumustworkthrougharangeofactivitiestodesignanddevelopanorganisationallearning
- AssessmentTask3:ProjectYoumustworkthrougharangeofactivitiestoreviewandevaluateyourorganisationallearningstrategyandimplementsome
AssessmentTask1:Knowledgequestions
Provideanswerstoallofthequestionsbelow:
Question1:Describethreeconsultationandcommunicationprocessesthatacompanycouldusetosupportandencouragestafftocontributetopolicyandproceduredevelopmentprocesses.
Question2:Describe the contemporary approach of design thinking toorganisationallearningstrategydevelopment.
Question3:Identifyanddescribetwoorganisationallearningtheoriesthatcanbe usedasabasisfordevelopinganorganisationallearningstrategy.
Question4:Describetheimportanceofcontinuousimprovementas partofacompanysorganisationallearningstrategyandoutlinethreetypesofcontinuousimprovementprocessesthatcouldbeusedtoundertakethis.
Question5:Describethreeevaluationstrategiesthatcanbeusedforreviewingorganisationallearningstrategy.
Question6:Describetwoqualitymanagementcompliancerequirementsrelatingtoorganisationallearning.
Question7Identifyanddescribetwointernationalcompliancerequirementsrelating toe-learning.
Question 8: Review the following documents:https://www.vrqa.vic.gov.au/Documents/VETEssecondstandrdsgdcont.pdfhttps://www.asqa.gov.au/standards/chapter-4
In relationtoconductingassessment,reviewand listthecompliancerequirementsandobligationsundereachframework.
Also list and describe the principles of assessment and the rules of evidence aspartofyourreview.
Question9:Reviewthedocumentsinthepreviousquestion,aswellasthefollowing:https://www.iste.org/standards/for-educators
In relation to learning resources, review and list compliance requirements andobligationsundereachframework,aswellasbest practicestandardsforlearningresourcesaspertheinternationalstandardsasabove.
Listandexplainatleastthree criteriathatyouwouldusetosourcelearningresourcesbasedonthesestandards.
Question10:Identifyanddescribeanexampleofeachofthebelowthatwouldbe relevant toapersonworkingina learning anddevelopmentrole.Describehoweachisrelevant.
- Legislation
- Codeofpractice
- Nationalstandards
Question11:Identifyanddescribetwotechnologyandsystemsrequirementsthat shouldideallybeinplacetofacilitatetheimplementationofanorganisationallearningstrategy.
AssessmentTask2:Project
TaskSummary
- This is a project work you can use a various learning resources includingonlinematerials,studentguideandotherreferenceresourcesavailableattheTasCollegetocompleteyourtaskif
- In this task, you are required to develop a report on organisational learningstrategies for a case study company. You are then required to write anorganisationallearningstrategyandpoliciesandproceduresforthe
- YoumustcompleteandsubmitanAssessmentCoverSheetwithyourassessment
- Write your answers in the space provided in the relevant templates or youneedtotypeandprintahardcopytosubmit(asperyourtrainer/assessoradvice).
- Theassessmenttaskisdueonthedatespecifiedbyyourtrainer/assessor.
- Anyvariationstothisarrangementmustbeapprovedinwritingbyyourtrainer/assessor.
WhatdoI needtocomplete thisassessmenttask?
- AccesstoStudent Guide,ReferenceTextBooks, andotherlearningresourcesandinformation
- Accesstothecomputerandtheinternetifyouprefertosubmitprintedcopy
- asuitableplacetocompleteactivitiesthatreplicatesabusinessenvironmentincludingameetingspaceandcomputerandinternetaccess
- yourlearningresourcesand otherinformationforreference
- AssessmentandRecognitionPolicyandProceduresTemplate
- ExternalTrainingProcurementPolicyandProceduresTemplate
- LearningandDevelopmentPolicyandProceduresTemplate
- LearningStrategiesReportTemplate
- OrganisationalLearningStrategyTemplate
- PerformanceAppraisalPolicyandProcedures
- Recruitment,SelectionandInductionPolicyandProcedu
- StrategicBusiness
IfIgetsomethingwrong,whatdoIneedtodo?
- Consultwithyourtrainer/assessorifyouranswersaremarkedunsatisfactorilyandplantoresubmitaspertheirfeedbackeitherinwritingor
WhatdoIneedtosubmitforthistask?
- Acompletefileofprojectaddressingallassessmentrequirements
Assessmentsubmission
Youmustcompleteandsubmitanassessmentcoversheetwithyourwork.
The assessment task is due on the date specified by your trainer/assessor. Anyvariationstothisarrangementmustbeapprovedinwritingbyyourtrainer/assessor.
Instructions
- Youmustworkthrougharangeofactivitiesandcompleteaproject
- Ensurethatyou:
- reviewtheadvicetostudentsregardingrespondingtowrittentasksinthe
StudentUserGuide
- complywiththeduedateforassessmentwhichyourtrainer/assessorwillprovide
- adherewithTasCollegesassessmentsubmissionguidelines
- answerallquestionscompletelyandcorrectly
- submitworkwhichisoriginaland,wherenecessary,properlyreferenced
- submitacompletedassessmentcoversheetwithyourwork
- avoidsharingyouranswerswithother
Assessmentinformation
InformationabouthowyoushouldcompletethisassessmentcanbefoundinAppendixAoftheStudentUserGuide.Refertotheappendixforinformationon:
- wherethistaskshouldbecompleted
- howyourassessmentshouldbe
Note:YoumustfillupandsubmittheAssessmentCoversheetwithyourassessmenttaskssubmission.Atemplateisprovidedasa separatedocumentpackedintheStudentResourcesPack.
Activities
Completethefollowingactivities:
1.Carefully read the following:
Grow Management Consultants is a consultancy companyspecialising in leadership development services. These servicesinclude: Mentoringtraining Coaching Managementconsultation Managementprogramevaluation Developmentofcutting-edgetools,resourcesandexpertadvice Sharing bestandnextpractices Leadingorganisationsthroughtheprocessofcreatingaleadershipculture Recognisingandcelebratingexcellenceinleadership. ThecompanyhasaCEO,aGeneralManager(newlyappointed), an Operations Manager, five Principal Consultants,twelvetrainersandasmallHRteam.ThecompanyalsohasaBoard consisting of the CEO and General Manager, as well astwoExecutiveDirectorswhoarecompanyshareholders. A new Strategic Plan was recently developed to guide theorganisationoverthenextthreeyears.Oneofthekeyobjectives |
of the Strategic Plan is for Grow Management Consultants tobecomeestablishedasalearningorganisation.
You are the newly appointed General Manager and the CEOhas given you the task of developing, implementing andmonitoring an organisational learning strategy for the company,asthefirststeptowardsestablishingGrowManagementConsultantsalearningorganisation.
Before you commence this task, you should ensure that you arefamiliar with the companys Strategic Business Plan and itsobjectivesinrelationtolearninganddevelopment,aswellasthehumanresourcespoliciesandproceduresthatareinplace.
2.Writealearningstrategiesreport
Youarerequiredtoleadlearningstrategyformationbyresearchingandevaluatingorganisationallearningapproachesand methods, examining options for organisational learning,includinganassessmentoftheorganisationsstrategicrequirementsandprocessesthatareinplaceandthenmakingrecommendationsforanorganisationallearningstrategy. Conductyourresearch,analysisandevaluationanddevelopareportthatincludesthefollowing: An evaluation of a range of methods and approaches tolearningandworkplacetrainingandhowtheywouldsupportthecompanysstrategicrequirementsas documentedintheStrategicBusinessPlan.Asaguideyou |
shoulddescribeaminimumofthreemethodsandapproachestoorganisationallearning.
- An analysis of how organisational learning can contribute toa companys ability to grow and develop and therefore bemore
- Areviewofthecompanysexistingpoliciesandproceduresrelevant to organisational learning/training and assessmentandanycurrentTheseare:
- Recruitment,SelectionandInductionPolicyand
- PerformanceAppraisalPolicyandProcedures
- Areviewofcurrentbestpracticeforpoliciesandprocessesthatsupportorganisationallearning:whataretheyandwhatshouldtheyinclude?
- Recommendations for the structure and content of thecompanysorganisationallearningRecommendations should be based on your research andthecompanysstrategicrequirementsandpoliciesdiscussedabove.
- Define the ideal technological and systems requirements foranorganisationallearningstrategyandcomparetowhatiscurrentlyin
- Define and document communicationand consultationprocess that can be used to support development andimplementationoforganisationallearning
Recommend procedures that can be incorporated into theorganisational learning strategy to systematically liaise witheducators/instructors, learners and others to monitor theextenttowhichlearningstrategiesandlearningresourcesareachievingtheorganisationallearningtargets. UsetheLearningStrategiesReportTemplatetoguideyourwork. As a guide, your report would be between 4 and 5 pages inlength. |
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Submityourreport toyourassessor. |
3.Consultwithseniormanagement
Now that you have completed the research, its time to consultwiththeseniormanagementteamto: outlineyourfindingsandideas discusstheimpactofyourrecommendationsontheorganisation examineandreviewtheoptionsfordeployingnewpoliciesandproceduresneededacrosstheorganisation Go through each section of your report, asking for the otherManagers feedback on what you have written and discuss theirideasandopinions. You are required to pay particular attention to the languagethatyouuseduringthemeeting.Yourvocabularyandthewaythatyoucommunicateshouldbeappropriatetoyouraudience. |
Duringthemeeting,youarerequiredtodemonstrateeffectivecommunicationskillsincluding:
- Speakingclearlyandconciselyusinglanguagerelevanttotheaudience
- Using non-verbal communication to assist withunderstanding
- Askingquestionstoidentifyrequiredinformation
- Respondingtoquestions asrequired
- UsingactivelisteningtechniquestoconfirmunderstandingTakenotesonthefeedbackthatyou
4.Designanddevelopanorganisationallearningstrategy
Using the feedback that you received at the meeting as well astheinformationyouresearchedandevaluatedforyourreport,createadraftorganisationallearningstrategyforGrowManagementConsultants. Yourstrategyshould: Address the overall organisational requirements for anorganisationallearningstrategy,aswellasspecificinstructorand learner requirements, building on from the LearningStrategiesReportyoudeveloped. Includerelevantunitsofcompetencyasgiveninthe feedbackprovidedtoyouatthemeeting Setoutthelearningandassessmentstrategiesthatyouhavedevelopedwhileresearchingyoureportandduringthe |
meeting. Each strategy should allow some flexibility, so it ismoreresponsive toanychangedcircumstancesorpriorities.
- Includeprocedurestosystematicallyliaisewith educators/instructors, learners and others to monitor theextenttowhichlearningstrategiesandlearningresourcesareachievingtheorganisationallearning
- Foreachstrategy,includeresponsibilities,timelines,resourcesandperformance
UsetheOrganisationalLearningStrategyTemplatetoguideyourwork.
5.Writelearninganddevelopmentpolicyandprocedures.
Use the internet to research relevant policies and proceduresanddevelopthemintoadocumentthatwouldbeappropriateforthecasestudyorganisation. Yourpolicyandproceduresshouldincludethefollowing: Anintroduction,givingthereasonsthatthedocumenthasbeendeveloped Purpose,settingoutthedocumentsobjectives Dutiesandresponsibilitiesofstaffandlinemanagers. Procedures: oIdentifying Learning and Development needs andopportunities oStudyleave |
oFunding
Thesemustbeappropriate for the companys strategicrequirements
UsetheLearningandDevelopmentPolicyandProceduresTemplatetoguideyourwork.
6.Developcompliantassessmentandrecognitionpoliciesandprocedures.
Use the internet to research relevant policies and proceduresanddevelopthemintoadocumentthatwouldbeappropriateforthecasestudyorganisation. Thesemustbeappropriateforthecompanysstrategicrequirements Use the Assessment and Recognition Policy and ProceduresTemplatetoguideyourwork. |
- Developprocurementandsupplypolicyand
Use the internet to research relevant policies and proceduresanddevelopthemintoadocumentthatwouldbeappropriateforthecasestudyorganisation. Theyshouldalsoberelevanttothesupplyoftrainingservicesbyexternal providers and should be appropriate for the companysstrategicrequirements UsetheExternalTrainingProcurementPolicyandProceduresTemplatetoguideyourwork. |
8.Sourcelearning resourcesorassessmenttools
Source two suitable learning resources or assessment tools thatcanbeusedforstafftrainingasoutlinedinyourstrategy.Thesecan be sourced from anywhere, and if necessary, you shouldmodifythemsotheyarefitforpurpose.Ensuretheyalignwith yourstrategyandcoveroneoftheareasofneedasoutlined. |
- Submityourcompletedwork
Makesureyourworkcoversall oftherequirementsabove,thatyou have provided enough detail as indicated and proofreadforspellingandgrammarasnecessary. Submitthefollowingdocumentstoyourassessorformarking: OrganisationalLearningStrategies LearningandDevelopmentPolicyandProcedures AssessmentandRecognitionPolicyandProcedures ExternalTrainingProcurementPolicyandProcedures 2xlearningresourcesorassessmenttools(modifiedifnecessary) |
AssessmentTask3:Project
TaskSummary
- Thisisaprojectworkyoucanuseavariouslearningresourcesincludingonlinematerials, student guide and other reference resources available at theTasCollegetocompleteyourtaskif
- In this task, you are required to conduct a review and evaluation of theorganisationallearningstrategyandimplementsome
- You must complete and submit an Assessment Cover Sheet with yourassessment
- Writeyouranswersinthespaceprovided intherelevanttemplatesoryouneedtotypeandprintahardcopytosubmit(asperyourtrainer/assessoradvice).
- Theassessmenttaskisdueonthedatespecifiedbyyourtrainer/assessor.
- Any variations to this arrangement must be approved in writing by yourtrainer/assessor.
WhatdoI needtocomplete thisassessmenttask?
- AccesstoStudentGuide,ReferenceTextBooks,andotherlearningresourcesandinformation
- Accesstothecomputerandtheinternetifyouprefertosubmitprintedcopy
- asuitableplacetocompleteactivitiesthatreplicatesabusinessenvironmentincludingameetingspaceandcomputerandinternetaccess
- yourlearningresources and otherinformationforreference
- AssessmentandRecognitionPolicyandProceduresTemplate
- LearningStrategyReviewTemplate
- StaffSurveyResults2019
- StaffSurveyResults2020
- StaffLearning
IfIgetsomethingwrong,whatdoIneedtodo?
- Consultwithyourtrainer/assessorifyouranswersaremarkedunsatisfactorilyandplantoresubmitaspertheirfeedbackeitherinwritingor
WhatdoIneedtosubmitforthistask?
- Acompletefileofprojectaddressingallassessmentrequirements
Assessmentsubmission
Youmustcompleteandsubmitanassessmentcoversheetwithyourwork.
Theassessmenttaskisdueonthedatespecifiedbyyourtrainer/assessor.Anyvariationstothisarrangementmustbeapprovedinwritingbyyourtrainer/assessor.
Instructions
- Youmustworkthrougharangeofactivitiesandcompleteaproject
- Ensurethatyou:
- reviewtheadvicetostudentsregardingrespondingtowrittentasksinthe
StudentUserGuide
- complywiththeduedateforassessmentwhichyourtrainer/assessorwillprovide
- adherewithTasCollegesassessmentsubmissionguidelines
- answerallquestionscompletelyandcorrectly
- submitworkwhichisoriginaland,wherenecessary,properlyreferenced
- submitacompletedassessmentcoversheetwithyourwork
- avoidsharingyouranswerswithother
Assessmentinformation
Informationabouthowyoushouldcompletethisassessmentcanbefoundin
AppendixAoftheStudentUserGuide.Refertotheappendixforinformationon:
- wherethistaskshouldbecompleted
- howyourassessmentshouldbe
Note: You must fill up and submit the Assessment Coversheet with your assessmenttasks submission. A template is provided as a separate document packed in theStudentResourcesPack.
Activities
Completethefollowingactivities:
1)Carefully read the following:
It is just over a year since Grow Management Consultantsadopted your Organisational Learning Strategy and the threenewpoliciesthatyoudeveloped.Sincethen,furtherrecommendations were implemented and the following policiesand procedures were updated based on your research andplanning: Recruitment,SelectionandInductionPolicyandProcedures PerformanceAppraisalPolicyandProcedures. DuetotheglobalpandemicofCOVID19,thedecisionwas made to not proceed with the external training on emotionalintelligence and to run online in-house training sessions to keepemployees protected and to save company funds during thefinancial recession that the country faced. Other courses stillwent ahead that had been planned for but these were all runonline. All employees were set up with Zoom accounts were livewebinarswererunandrecordedforlaterviewing.ThetrainingsessionswereinteractiveandZoomfunctionedsmoothly. As part of the ongoing assessment of the organisations learningmanagement systems, Human Resources has started adding allthelearningopportunitiesthatthestaffhaveundertakenoverthe year to their staff records. They have put these in aspreadsheetforeasierevaluation.Additionally,allstaffaregiven anannualquestionnairetohelpassesswhetherorganisational |
learningtargetsarebeingmet.Youarerequiredtousethesedocuments to assess the success of the organisational learningstrategiesthatyouhaveimplemented.
Also, the CEO has asked you to review information on grants forskill development as they would like to capitalise on anyopportunitiesforemployerstoaccessfundingforlearninganddevelopment.DeterminehowthiscouldbeintegratedintothecompanysOrganisationalLearningStrategy.
2)Reviewtheorganisationallearningstrategyimplementation.
Readthroughthefollowingcompanydocuments: StaffSurveyResults2019 StaffSurveyResults2020 StaffLearningSpreadsheet Yourreviewshouldincludeevaluationsofthefollowing: The end-to-end implementation of the organisationallearningstrategy Theperformanceofresourcesandpeoplesupportingorganisationallearningstrategyimplementation Howwelllearningstrategiesandlearningresourcesachieveorganisationallearningtargets. Whethertheintendedstrategicoutcomeshavebeenachievedthroughtheorganisationallearningstrategy. Youshouldalsodetermine: |
- Thechangesthatcouldbemadetoatleasttwoofthecompanyspoliciesandprocedures
- YourplansforimprovingthecompanysOrganisationalLearningStrategy
UsetheLearningStrategyReviewTemplatetoguideyourwork.
3)Implementchangesbasedonyourreview
Makethechangestothepoliciesandproceduresasoutlinedinyourlearningstrategyreviewandinthepreviousactivitystepandmakechangestothestrategydocumentalso. Savethisversionofthedocumentas UpdatedOrganisationalLearning Strategy and any policy changes with the nameUpdated and highlight your changes so your assessor canreviewtheinformationeasily. |
- Presentyourplanstoseniormanagement
Develop communication to senior management to present yourreviewfindingsandchanges. ThetextoftheemailshouldbeingrammaticallycorrectEnglish,writteninanappropriate (polite,business-like)style. Itshouldintroduceandsummarisethecontentsoftheattachments The email text should present your work to them along with anexplanationofthechangesyouhavemadeandwhyaskthemfortheirfeedback. |
Attachthefollowingdocumentstotheemail:
- LearningStrategyReview
- UpdatedPolicyandProcedures
- UpdatedOrganisationalLearningStrategy