BSBINM501 - Manage an Information, knowledge System - Management Assignment Help

Part A

1. The first step is to identify the competence level of students with the Canvas learning system and what areas they need to be trained in.  
a) List 3 ways that you can identify the training needs of students.
b) List 5 questions you could ask in a survey of students in order to help identify what their learning needs are in relation to using Canvas.  Write the questions just as they would appear in the survey.  Take into consideration the diverse nature of the students in the college and present your questions accordingly.
c) Decide on and list the 5 key functions in Canvas that students need to know in order to use the system effectively.  

2.    Develop a training plan to address the 5 key areas and training needs identified in question 1.
a) Complete the following table.  Make sure you:

• List 3 learning outcomes for your training plan
• Include date and venue for the training
• Include what activities you will have as part of the training
• List all the resources you will need including materials, rooms and external training providers where required
• Estimate the cost of the resources and include in the budget requirement column.

b) Describe 3 other ways you can meet the training needs of students.

3. You need to get approval for the plan from Tim, the Finance Manager.  Draft an email to Tim providing a summary of the plan and the resource requirements and requesting approval.  Use the email template below. Make sure your introduction is grammatically correct and free of spelling errors

4. You want to ensure that students take advantage of the training program.  Answer the following questions.
a) Describe 3 ways you can promote the training session to students.
b) Prepare an announcement that you can post on Canvas advising students of the training session. Include the purpose of the training session, date and time and any other relevant information

5. You will introduce the training session.  Write a 3-minute introduction and make sure you cover the following:

• The purpose of the session.
• The key areas that the session will cover.
• The benefits to students.

Take into consideration the diverse nature of the students in the college and prepare your introduction accordingly.  Make sure your introduction is grammatically correct and free of spelling errors.

6. What are 3 ways you can monitor the effectiveness of the training program?

Part B 
Consider that a new term is starting and there is a large number of new students, as well as students continuing with their studies from previous terms.  Demonstrate how you will manage the use of the Canvas learning system by answering the following.

8.List 3 issues that could arise as students first start to use the system and a strategy to deal with each issue.

9. You have received a number of complaints from teachers that students do not get notified automatically when teachers grade their assessments and make comments.  This causes significant issues as students do not check their marks and do not realize when corrections need to be made often resulting in them failing the assessment.  Draft an email to Canvas technical support and include the following:
a. Explaining the issue.
b.Asking them what is the best way to address the issue.
c.Asking whether automatic notifications can be set as a default in the system.
d.Your contact details.
Make sure your email is grammatically correct and free of spelling errors.

10. Describe 3 ways you can ensure the proper implementation of policies and procedures for monitoring compliance, effectiveness, and efficiency of the Canvas learning system.

11. Describe 3 performance indicators that can be applied to the use of the Canvas learning system and how these indicators can be measured?

12. The Canvas learning system needs to be integrated with the student management system to ensure that students are enrolled in the right classes and courses and to ensure that marks are recorded accurately.  Describe 2 procedures you can implement to ensure that the data in both systems match and is correct.

Part C 
Management has asked that you provide them with feedback on the use of the Canvas learning system within the college.  In particular, they have asked that you provide feedback on the following:

• Strengths and weaknesses of Canvas.
• Recommendations for improvement.
• How Canvas contributes to organizational goals.

Prepare the information required for this feedback by completing the following:

13. From your own experience and feedback from other users, analyze the effectiveness of the Canvas learning system and in the following table, describe 3 strengths and 3 weaknesses of the system. 

14. Describe 3 recommendations that you can suggest for the improvement of the Canvas learning system.

15. Refer to the International House Client Promise in Appendix A.  Describe 3 ways that the Canvas learning system contributes to International House fulfilling that promise.

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