BSBWHS513 Lead WHS risk management
Student Name:
Student ID:
Trainer Name:
Assessment 1
Answer the questions below about the commonwealth WHS legislation and regulations.
What is the complete title of the WHS legislation in the Commonwealth jurisdiction?
What is the complete title of the WHS regulations in the Commonwealth jurisdiction?
Explain the purpose of these commonwealth WHS legislation and regulations.
What does the commonwealth legislation say about the management of risks as part of the health and safety duties of duty holders?
Include in your response the specific section in the Commonwealth WHS Act where you sourced your response.
Section in the Commonwealth WHS Act:
Below are the duty holders who have duty of care according to WHS laws.
Access and review your state/territory WHS legislation to determine what each duty holders duty of care is.
Outline each duty holders duty of care according to your state/territorys WHS legislation.
Include in your response the specific section in the WHS Legislation where you sourced your response.
Your responses below must be based on the WHS legislation you identified in the Preliminary Task of this Knowledge Assessment.
Person conducting business or undertaking (PCBU)
Their duty of care:
Section in the WHS Legislation:
Officers
Their duty of care:
Section in the WHS Legislation:
Workers
Their duty of care:
Section in the WHS Legislation:
Access and review Awesome Landscapes policies and procedures from the link below and use these to complete the table below.
Awesome Landscapes(username: newusername password: newpasssword)
Awesome Landscapes risk management is comprised of the following aspects:
Hazard identification
Risk assessment
Risk control
For each of the aspects of risk management listed above:
Identify one policy relevant to this aspect of Awesome Landscapes risk management.
Identify two processes followed within this aspect of Awesome Landscapes risk management.
The procedures under each process you have identified.
Identify one piece of WHS information
Hazard identification
What is Awesome Landscapes policy on hazard identification?
Identify two processes that are followed as part of Awesome Landscapes hazard identification:
Process 1: Process 2:
Procedures under this process:
Procedures under this process:
Risk Assessment
What is Awesome Landscapes policy on risk assessment?
Identify two processes that are followed as part of Awesome Landscapes risk assessment:
Process 1: Process 2:
Procedures under this process:
Procedures under this process:
Risk Control
What is Awesome Landscapes policy on risk control?
Identify two processes that are followed as part of Awesome Landscapes risk control
Process 1:
Process 2:
Procedures under this process:
Procedures under this process:
Explain how Work Health and Safety Management Systems are implemented to manage health and safety risks in the workplace.
Listed below are WHS information and data which are sourced externally or outside the organisation. For each:
Identify one external source where you can access the information or data.
Explain how you can access each source you identified.
Access your state/territorys WHS regulator website to assist you in answering this question.
WHS information and data Source Steps in accessing them
WHS info: Guidelines for managing risks in working from heights.
WHS data: Statistics on incidents and accidents in Australia
What is organisational behaviour?
Listed below are some strategies that organisations use as part of their WHS consultation and participation.
Identify one component of each strategy that contributes to its effectivity in achieving best WHS consultation and participation outcomes.
WHS consultation and participation strategies One component in each strategy that contributes to its effectivity in achieving best WHS consultation and participation outcomes
Conduction of safety meetings
Sending out a hazard identification survey
Appointing Health and Safety Representatives (HSRs)
Identify one technique and tool used in assessing and analysing health and safety risks, including their nature, impact, and likelihood, and describe the application and limitation for each technique and tool you identified.
Your responses for techniques and tools may vary provided that they are risk management techniques and tools that analyse the nature, impact, and likelihood of risks.
Technique used to assess and analyse health and safety risks, including their nature, impact, and likelihood
Technique
Application
Limitation
Tool used to assess and analyse health and safety risks, including their nature, impact, and likelihood
Tool
Application
Limitation
Explain how the Hierarchy of Control Measures is used in establishing the level of risk.
Listed below are the controls in the Hierarchy of Control Measures. For each control, identify one factor that limits their effectiveness and explain how the factor you identified limits the effectiveness of the control. You may include examples in your explanation.
Control Factor limiting the controls effectiveness Explanation
Administrative controls
Elimination
Engineering controls
Personal protective equipment
Substitution
Procedural control is a form of administrative control. Below are two examples of these procedural controls. Explain the role in controlling risks of each example and identify one factor that limits their effectiveness in controlling risks.
Examples of procedural controls Their role in controlling risks One factor that limits their effectiveness in controlling risks.
Job safety analysis (JSA)
Safe work method statements (SWMS)
Below are examples of Personal Protective Equipment (PPE). Explain what each PPE is used for.
PPE Used for
PPE Used for
Access and review the Awesome Landscapes organisational chart through their intranet site (link below) and answer the questions that follow.
Awesome Landscapes(username: newusername password: newpasssword)
Identify three functional areas or teams whose primary work role and responsibilities are not in work health and safety but impact the management of WHS-related risks in the organisation.
Explain why these teams impact the management of WHS-related risks in the organisation.
Identify three functional areas or teams whose primary work role and responsibilities are not in work health and safety but impact the management of WHS-related risks in the organisation.
Explain why non-WHS teams in general impact the management of WHS-related risks in the organisation.
Non-WHS teams are those teams who are not primarily assigned to work health and safety responsibilities.
Examples of non-WHS teams are admin team, sales and marketing team, operations team, etc.
While examples of WHS personnel and teams are Safety Officers, WHS Manager, Emergency Organisational Committee (ECOs), etc.
Organisations may have employees that come from diverse cultural backgrounds.
Listed below are some common characteristics that define peoples cultural background. Explain how each characteristic affect:
WHS risks in the organisation.
WHS risk management.
Characteristics of cultural background Impact on WHS risks Impact on WHS risk management
Socioeconomic status
Language
Below are examples of workers who may have additional support needs and limitation. Explain how they may affect the organisations WHS risks and WHS risk management.
Workers who may have additional support needs and limitation Impact on WHS risks Impact on WHS risk management
Elderly staff
Persons with disabilities (PWD)
Answer the following questions about organisational decision-making processes relevant to WHS risk management.
What are the three levels of safety management decisions? Briefly explain each.
Level Explanation
What approach must be utilised when addressing work health and safety problems and issues? Explain your answer.
Answer:
Explanation:
List six important questions that must be asked during WHS decision-making processes:
Assessment 2 Workplace assessment
Project Overview
This project will require you to lead WHS risk management in your workplace.
The project is divided into four parts:
WHS Risk Management Requirements
Risk Analysis and Assessment
Risk Control Implementation
Evaluation of WHS Risk Management Processes
WORKPLACE PATHWAY
Wherever possible, this project must be completed in your own workplace, including the gathering of evidence.
Where a current workplace is not available, you must conduct your project assessment in an environment where conditions are typical of those experienced in a workplace. The environment must provide you access to all the resources required to complete this assessment.
Part 1 WHS Risk Management Requirements
Internal and External WHS Risk Management Information and Data
This task requires you to access sources of (internal and external) WHS risk management information and data that apply to the following areas:
Hazard identification
Risk assessment
Risk controls
Locate the WHS Risk Management Information and Data template in the following pages and complete the template.
Save and submit your completed and WHS Risk Management Information and Data template.
Internal WHS Risk Management Information and Data
WHS Risk Management Information and Data
Candidate name
Title/designation
Date completed
Part A. Information and data that apply to hazard identification
Internal and External information
Source
Date accessed
Summary of workplace information
.
Internal and External data
Source
Date accessed
Summary of workplace data
Part B. Information and data that apply to risk assessment
Internal and External Information
Source
Date accessed
Summary of workplace information
Internal and External data
Source
Date accessed
Summary of workplace data
Part C. Information and data that apply to risk control
Internal and External Information
Source
Date accessed
Summary of workplace information
Internal and External data
Source
Date accessed
Summary of workplace data
SUPERVISOR DECLARATION
By signing this declaration, I confirm that I have sufficiently observed the candidate access internal sources of WHS risk management information and data that apply to hazard identification, risk assessment, and risk control in the workplace/organisation.
I further confirm that the information above is true and accurate.
Supervisor name: Must be the supervisors name. Supervisors signature
Supervisors signature. Must be handwritten.
Date signed: Must be date when supervisor signed here.
Title/designation: Must be the supervisors title and designation. Supervisors email address (required):
Must be supervisors email address. Supervisors phone number (required):
Must be the supervisors phone number. Legislative and Regulatory WHS Risk Management Requirements
This task requires you to access your state/territorys work health and safety laws to determine the legislative and regulatory WHS risk management requirements that apply to your organisations:
Hazard identification process
Risk assessment process
Risk control process
Locate the Legislative and Regulatory WHS Risk Management Requirements template in the following pages.
Save and submit your completed Legislative and Regulatory WHS Risk Management Requirements template.
Legislative and Regulatory WHS Risk Management Requirements
Candidate name
Title/designation
Date completed
Organisational information
Workplace/organisation
Industry
State/territory where the workplace/organisation is based
State/territory WHS laws
WHS legislation currently enforced in your state/territory
WHS regulation currently enforced in your state/territory
Your state/territorys code of practice for managing risks in your industry or work area.
Part A. Hazard identification
Legislative requirements
Legislative requirements that applies to hazard identification
Reference
Regulatory requirements
Regulatory requirements that applies to hazard identification
Reference
Code of practice for managing risks in your industry or work area
Guidelines for identifying hazards based on this code of practice
Duty holders who need to be consulted about and participate in hazard identification
Duty holder 1
Duty holder 2
Reference
Part B. Risk assessment
Legislative requirements
Legislative requirements that applies to risk assessment
Reference
Regulatory requirements
Regulatory requirements that applies to risk assessment
Reference
Code of practice for managing risks in your industry or work area
Guidelines for assessing risks based on this code of practice
Duty holders who need to be consulted about and participate in risk assessment
Duty holder 1
Duty holder 2
Reference
Part C. Risk control
Legislative requirements
Legislative requirements that applies to risk control
Reference
Regulatory requirements
Regulatory requirements that applies to risk control
Reference
Code of practice for managing risks in your industry or work area
Guidelines for controlling risks based on this code of practice
Duty holders who need to be consulted about and participate in risk control
Duty holder 1
Duty holder 2
Reference
Nature and Scope of the Organisations WHS Risk Management
This task requires you to review the information and data you gathered in Tasks 1.1 1.2 to determine the factors that affect the following areas in your organisations WHS risk management:
Hazard identification process
Risk assessment process
Risk control process
This task also requires you to determine the nature and scope of your organisations WHS risk management and confirm whether these have been clearly defined in your organisations policies and procedures.
Locate the Factors Affecting Organisations WHS Risk Management template in the following pages.
Save and submit your completed and Factors Affecting Organisations WHS Risk Management template.
Factors Affecting Organisations WHS Risk Management
Candidate name
Title/designation
Date completed
Factors affecting your organisations hazard identification
Factors affecting your organisations hazard identification How this factor affects your organisations hazard identification
Factors affecting your organisations risk assessment
Factors affecting your organisations risk assessment How this factor affects your organisations risk assessment
Factors affecting your organisations risk control
Factors affecting your organisations risk control How this factor affects your organisations risk control
Nature of your organisations WHS risk management
Based on the information recorded above, describe the nature of your organisations WHS risk management.
Do your organisations policies and procedures clearly define the nature of your organisations WHS risk management (as you described above)? YES NO
Explanation for your response.
Cite one policy in which you based your response on.
Cite one set of procedures in which you based your response on.
Scope of your organisations WHS risk management
Based on the information recorded above, describe the scope of your organisations WHS risk management.
Do your organisations policies and procedures clearly define the scope of your organisations WHS risk management (as you described above)? YES NO
Explanation for your response.
Cite one policy in which you based your response on.
Cite one set of procedures in which you based your response on.
WHS Risk Management Roles and Responsibilities
Specifically, you need to identify:
One individual who needs to be consulted about and participate in the organisations hazard identification, risk assessment and risk control process and their role and responsibilities in this process.
One group who needs to be consulted about and participate in the organisations hazard identification, risk assessment and risk control process and their role and responsibilities in this process.
Save and submit your completed and WHS Risk Management Stakeholders template.
WHS Risk Management Stakeholders
WHS Risk Management Stakeholders
Candidate name
Title/designation
Date completed
Part A. Hazard Identification
Individual who needs to be consulted about and participate in hazard identification
Individual Role in hazard identification Responsibilities in hazard identification
Group who needs to be consulted about and participate in hazard identification
Group Role in hazard identification Responsibilities in hazard identification
Relevant organisational requirement
Outline below the organisational requirement that states the individual and group listed above must be consulted in hazard identification.
Source/reference:
Part B. Risk Assessment
Individual who needs to be consulted about and participate in risk assessment
Individual Role in risk assessment Responsibilities in risk assessment
Group who needs to be consulted about and participate in risk assessment
Group Role in risk assessment Responsibilities in risk assessment
Relevant organisational requirement
Outline below the organisational requirement that states the individual and group listed above must be consulted in risk assessment.
Source/reference:
Part C. Risk Control
Individual who needs to be consulted about and participate in risk control
Individual Role in risk control Responsibilities in risk control
Group who needs to be consulted about and participate in risk control
Group Role in risk control Responsibilities in risk control
Relevant organisational requirement
Outline below the organisational requirement that states the individual and group listed above must be consulted about and participate in risk control.
Source/reference:
Communication of WHS Risk Management Roles and Responsibilities
This task requires you to meet with the following (either individually or as a group) to communicate to them their roles and responsibilities that impact the organisations risk management.
The individual who needs to be consulted about and participate in hazard identification.
The group who needs to be consulted about and participate in hazard identification. This group must have at least three members.
The individual who needs to be consulted about and participate in risk assessment.
The group who needs to be consulted about and participate in risk assessment. This group must have at least three members.
The individual who needs to be consulted about and participate in risk control.
The group who needs to be consulted about and participate in risk control. This group must have at least three members.
Meeting Minutes
Meeting Minutes
Meeting called Meeting to communicate WHS risk management roles of duty holders, individuals, and groups.
Date and time of the meeting
Location
Notetaker
Attendees
Attendees of the meeting are to sign after the meeting.
To the attendees:
By signing below, you are confirming you have attended this meeting and that the information recorded in this meeting minutes is true and accurate.
Individual who needs to be consulted with and participate in hazard identification
Name Title/designation Signature (must be handwritten)
Group who needs to be consulted with and participate in hazard identification
Group name
Group members names Title/designation Signature (must be handwritten)
Individual who needs to be consulted with and participate in risk assessment
Name Title/designation Signature (must be handwritten)
Group who needs to be consulted with and participate in risk assessment
Group name
Group members names Title/designation Signature (must be handwritten)
Individual who needs to be consulted with and participate in risk control
Name Title/designation Signature (must be handwritten)
Group who needs to be consulted with and participate in risk control
Group name
Group members names Title/designation Signature (must be handwritten)
AGENDA 1 Roles and Responsibilities of Individuals and Groups in Hazard Identification
Individual/Group Role in hazard identification Responsibility in hazard identification
Individual
Group
AGENDA 2 Roles and Responsibilities of Individuals and Groups in Risk Assessment
Individual/Group Role in risk assessment Responsibility in risk assessment
Individual
Group
AGENDA 3 Roles and Responsibilities of Individuals and Groups in Risk Control
Individual/Group Role in risk control Responsibility in risk control
Individual
Group
Part 2 Risk Analysis and Assessment
WHS Hazard Identification
This task requires you to lead one work health and safety hazard identification process in one work area in your workplace/organisation in compliance with relevant policies and procedures.
Hazard identification processes may include but are not limited to safety inspections, site inspections, equipment testing and tagging, WHS consultation, document review (e.g. historical data on injuries, incidents, and hazards previously reported), process mapping, etc.
1.Save and submit the completed WHS Hazard Identification Form.
WHS Hazard Identification Form
WHS HAZARD IDENTIFICATION FORM
Candidate name
Title/designation
Date completed
Work area in which the hazard identification will be conducted
Process used to identify this hazard
Your role in this hazard identification process.
Hazard 1
Hazard
Description of hazard
Where the hazard is found
At least one harm the hazard may cause.
Explain how the harm is caused. Harm:
How the harm is caused:
Policy 1
Indicate title/name of policy you complied during the WHS hazard identification process.
Outline how you complied with the policy above.
Procedures 2
Indicate set of procedures you complied during the WHS hazard identification process.
Outline how you complied with the procedures above.
Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with the organisational policy and procedures in identifying the hazard.
I further confirm that the candidates responses above are true and accurate.
Supervisor name: Supervisors signature
Date signed:
Title/designation: Supervisors email address (required): Supervisors phone number (required): Hazard 2
Hazard
Description of hazard
Where the hazard is found
At least one harm the hazard may cause.
Explain how the harm is caused.
Policy 2
Indicate title/name of policy you complied during the WHS hazard identification process.
Outline how you complied with the policy above.
Procedures 2
Indicate set of procedures you complied during the WHS hazard identification process.
Outline how you complied with the procedures above.
Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with the organisational policy and procedures in identifying the hazard.
I further confirm that the candidates responses above are true and accurate.
Supervisor name: Supervisors signature
Date signed:
Title/designation: Supervisors email address (required): Supervisors phone number (required): 2.2 WHS Risk Analysis and Assessment
This task requires you to identify the risk factors associated with the hazards you identified in Task 2.1 and analyse and assess those risks in compliance with your organisations policies and procedures
You are required to complete this task in consultation with two stakeholders. These two stakeholders must be organisational personnel whom you are required to work with in analysing and assessing identified risks, as per organisational requirements.
Stakeholders you consult with in this task may include but are not limited duty holders as specified in the WHS legislation (officers, workers, and other persons in the workplace, Health and Safety Representatives (HSRs), Health and Safety Committees (HSCs), a specific department or a team in the organisation that is affected by the hazards and risks.
Locate the WHS Risk Assessment Sheet in the following pages.
Secure this completed WHS Risk Assessment template .
WHS Risk Assessment Sheet
WHS Risk ASSESSMENT SHEET
Candidate name
Title/designation
Date completed
Work area
Part A. Risk Identification and Assessment
# Risk Initial Rating Priority
Level Treatment Plan
Likelihood Impact Rating 1 Describe the risk:
Hazard:
Owner:
Steps to take:
Timeframes:
Measure of success:
2 Describe the risk:
Hazard:
Owner:
Steps to take:
Timeframes:
Measure of success:
3 Describe the risk:
Hazard:
Owner:
Steps to take:
Timeframes:
Measure of success:
4 Describe the risk:
Hazard:
Owner:
Steps to take:
Timeframes:
Measure of success:
Risk Assessment Stakeholder Declaration 1
By signing below, I confirm that I have been consulted by the candidate to analyse and assess the risks detailed above.
I further confirm that the candidates responses above are true and accurate. Risk Assessment Stakeholder Declaration 2
By signing below, I confirm that I have been consulted by the candidate to analyse and assess the risks detailed above.
I further confirm that the candidates responses above are true and accurate.
Stakeholder 1s signature Stakeholder 2s signature
Name of Stakeholder 1 Name of Stakeholder 2
Title/Designation Title/Designation
Date signed
(Date of consultation) Date signed
(Date of consultation)
Planning of Risk Treatment
WHSMS Requirement WHSIS Requirement
Indicate the WHSMS requirement you complied with in planning the risk treatment plans.
Indicate the WHSIS requirement you complied with in planning the risk treatment plans.
Describe how you complied with this WHSMS requirement in planning the risk treatment plans.
Describe how you complied with this WHSIS requirement in planning the risk treatment plans.
Reference:
Reference:
Part B. WHS Laws and WHS Information and Data Used as Bases for Assessment
Explain how you applied your knowledge of WHS Legislation in your risk analysis and assessment in Part A Explain how you applied your knowledge of WHS Regulations in your risk analysis and assessment in part A Explain how you applied your knowledge of WHS Code of Practice in your risk analysis and assessment in part A
Part C. Relevant Organisational and Legislative Requirements
Policy 1 you complied with in identifying and documenting risk factors of each hazards Policy 2 you complied with in identifying and documenting risk factors of each hazards
Title/name of policy
Title/name of policy
How you complied with this policy
How you complied with this policy
Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with the organisational policy, indicated above, in identifying and documenting the risk factors.
I further confirm that the candidates responses above are true and accurate. Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with the organisational policy, indicated above, in identifying and documenting the risk factors.
I further confirm that the candidates responses above are true and accurate.
Supervisors signature: Supervisors signature:
Name of supervisor: Name of supervisor:
Date signed: Date signed:
Procedures 1 you complied with in identifying and documenting risk factors of each hazards Procedures 2 you complied with in identifying and documenting risk factors of each hazards
Procedures you complied with
Procedures you complied with
How you complied with these procedures
How you complied with these procedures
Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with the organisational procedures, indicated above in identifying and documenting the risk factors.
I further confirm that the candidates responses above are true and accurate. Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with the organisational procedures, indicated above in identifying and documenting the risk factors.
I further confirm that the candidates responses above are true and accurate.
Supervisors signature: Supervisors signature:
Name of supervisor: Name of supervisor:
Date signed: Date signed:
Policy you complied with in documenting your risk analysis and assessment Procedures you complied with in documenting your risk analysis and assessment
Title/name of policy
Procedures you complied with
How you complied with this policy to document your risk analysis and assessment
How you complied with these procedures to document your risk analysis and assessment
Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with the organisational policy, indicated above, in documenting the risk analysis and assessment.
I further confirm that the candidates responses above are true and accurate. Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with the organisational procedures, indicated above, in documenting the risk analysis and assessment.
I further confirm that the candidates responses above are true and accurate.
Supervisors signature: Supervisors signature:
Name of supervisor: Name of supervisor:
Date signed: Date signed:
Legislative requirement 1 you complied with in documenting your risk analysis and assessment Legislative requirement 2 you complied with in documenting your risk analysis and assessment
Overview of this legislative requirement:
Reference: Overview of this legislative requirement:
Reference:
How did you comply with the legislative requirement?
How did you comply with the legislative requirement?
Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with legislative requirement detailed above in documenting their risk analysis and assessment.
I further confirm that the candidates responses above are true and accurate. Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with legislative requirement detailed above in documenting their risk analysis and assessment.
I further confirm that the candidates responses above are true and accurate.
Supervisors signature: Supervisors signature:
Name of supervisor: Name of supervisor:
Date signed: Date signed:
Part 3 Risk Control Implementation
Organisational Risk Control Policies and Procedures
This task requires you to identify two organisational risk control policies appropriate to hazards you identified in Task 2.1 and their corresponding procedures. You are to identify one policy for each of the two hazards you identified in Task 2.1.
You must complete one template for each hazard you identified in Task 2.1 of this assessment.
Save and submit the WHS Risk Control Policies and Procedures templates you completed.
WHS Risk Control Policies and Procedures
Instructions to the candidate: You must submit two completed and signed WHS Risk Control Policies and Procedures. One for each of the two hazards you identified in Task 2.1.
WHS Risk Control Policies and Procedures
Candidate name
Title/designation
Date completed
Hazard information
Hazard
Description of the hazard
Details of the relevant policy and procedures
Title/name of the relevant policy
Overview of this policy
Procedures under this policy
Selection and Planning of Risk Controls
This task requires you to select suitable risk controls and plan for these risk controls in accordance with the following:
Two policies and two sets of procedures relevant to risk controls.
Your state/territory WHS legislation.
Your state/territory WHS regulation.
One code of practice from your state/territory that is relevant to the risks you identified in Task 2.2.
Your organisations Work Health and Safety Management System (WHSMS)
Your organisations Work Health and Safety Information System (WHSIS).
You are required to complete this task in consultation with two stakeholders. These two stakeholders must be organisational personnel whom you are required to work with in planning risk controls to be implemented, as per organisational requirements.
Selection of Risk Controls
Risk # Risk Control Options Selected Risk Control How the selected risk control is appropriate to the assessed level of the risk
See initial rating and priority level of risk in Part A.
Risk Control Option 1 Risk Control Option 2 Risk Control Option 3 Risk 1 of Hazard 1 Risk Control:
How risk control option follows Hierarchy of Control:
Risk Control:
How risk control option follows Hierarchy of Control:
Risk Control:
How risk control option follows Hierarchy of Control:
Tick the # of the risk control option selected.
1 2 3
Strength:
Weakness:
Strength:
Weakness:
Strength:
Weakness:
Risk 2 of Hazard 1 Risk Control:
How risk control option follows Hierarchy of Control:
Risk Control:
How risk control option follows Hierarchy of Control:
Risk Control:
How risk control option follows Hierarchy of Control:
Tick the # of the risk control option selected.
1 2 3
Risk 1 of Hazard 2 Risk Control:
How risk control option follows Hierarchy of Control:
Risk Control:
How risk control option follows Hierarchy of Control:
Risk Control:
How risk control option follows Hierarchy of Control:
Tick the # of the risk control option selected.
1 2 3
Strength: Weakness: Strength: Weakness: Strength: Weakness: Risk 2 of Hazard 2 Risk Control:
How risk control option follows Hierarchy of Control:
Risk Control:
How risk control option follows Hierarchy of Control:
Risk Control:
How risk control option follows Hierarchy of Control:
Tick the # of the risk control option selected.
1 2 3
Strength: Weakness: Strength: Weakness: Strength: Weakness: Compliance with WHS Laws on Selection of Risk Controls
State/territory WHS Legislation Requirement State/territory WHS Regulatory Requirement State/territory Code of Practice
Indicate the requirement from your state/territory WHS legislation you complied with in the selection of risk controls.
Indicate the requirement from your state/territory WHS regulations you complied with in the selection of risk controls.
Indicate the guidelines from your state/territory Codes of Practice on selection of risk controls.
Explain how you complied with this requirement in the selection of your risk controls.
Explain how you complied with this requirement in the selection of your risk controls.
Explain how you complied with these guidelines in the selection of your risk controls.
Reference: Reference: Reference (Specify the title of the code of practice):
Compliance with Organisational Policies and Procedures
Organisational Policy 1 you complied with in selecting risk controls. Organisational Policy 2 you complied with in selecting risk controls.
Provide an overview of this policy.
Provide an overview of this policy.
Describe how you complied with this policy in selecting risk controls
Describe how you complied with this policy in selecting risk controls
Organisational Procedures 1 you complied with in selecting risk controls. Organisational Procedures 2 you complied with in selecting risk controls.
Provide an overview of these procedures.
Provide an overview of these procedures.
Describe how you complied with these procedures in selecting risk controls
Describe how you complied these procedures in selecting risk controls
Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with the organisational procedures specified above in selecting risk control options.
I further confirm that the candidates responses above are true and accurate. Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with the organisational procedures specified above in selecting risk control options.
I further confirm that the candidates responses above are true and accurate.
Supervisors signature: Supervisors signature:
Name of supervisor: Name of supervisor:
Date signed: Date signed:
Communication of Selected Risk Controls
This task requires you to communicate the risk controls you selected in Task 2.2 to least three relevant stakeholders in accordance with organisational and legislative requirements.
These three stakeholders must be organisational personnel whom you are required to report the selected risk controls to, as per organisational policies and procedures.
Stakeholders you meet with in this task may include but are not limited duty holders as specified in the WHS legislation (officers, workers, and other persons in the workplace, Health and Safety Representatives (HSRs), Health and Safety Committees (HSCs), a specific department or a team in the organisation that is affected by the hazards and risks you identified in Task 2.1 and Task 2.2.
Locate the Meeting Minutes template in the following pages.
The Meeting Minutes outlines discussion items that need to be covered and addressed during the meeting.
If you are meeting with the personnel listed above separately, you must complete one Meeting Minutes template for each meeting, with only the parts relevant for each personnel completed.
MEETING MINUTES
Meeting called Meeting to communicate outcomes of risk analysis and assessment.
Date and time of the meeting
Location
Notetaker
Attendees
Attendees of the meeting are to sign after the meeting.
To the attendees:
By signing below, you are confirming you have attended this meeting and that the information recorded in this meeting minutes is true and accurate.
Name Title/designation Signature (must be handwritten)
Agenda Item 1 Risk control options and treatment plan for Risk 1
Selected risk control:
Why this risk control option was selected:
Based on hierarchy of control
Based on strengths and weaknesses
Based on its appropriateness to the assessed level of the risk
Risk treatment plan
Owner (Person or group responsible)
Steps to take
Timeframes
Measures of success
Agenda Item 2 Risk control options and treatment plan for Risk 2
Selected risk control:
Why this risk control option was selected:
Based on hierarchy of control
Based on strengths and weaknesses
Based on its appropriateness to the assessed level of the risk
Risk treatment plan
Owner (Person or group responsible)
Steps to take
Timeframes
Measures of success
Agenda Item 3 Risk control options and treatment plan for Risk 3
Selected risk control:
Why this risk control option was selected:
Based on hierarchy of control
Based on strengths and weaknesses
Based on its appropriateness to the assessed level of the risk
Risk treatment plan
Owner (Person or group responsible)
Steps to take
Timeframes
Measures of success
Agenda Item 4 Risk control options and treatment plan for Risk 4
Selected risk control:
Why this risk control option was selected:
Based on hierarchy of control
Based on strengths and weaknesses
Based on its appropriateness to the assessed level of the risk
Risk treatment plan
Owner (Person or group responsible)
Steps to take
Timeframes
Measures of success
To the candidate: The fields below may be completed after the meeting.
Organisational Requirement
Overview of this organisational requirement you complied with in communicating the selected risk controls.
Explain why you need to communicate selected risk controls to Stakeholder 1.
Explain why you need to communicate selected risk controls to Stakeholder 2.
Explain why you need to communicate selected risk controls to Stakeholder 3.
Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with the organisational requirement detailed above in communicating selected risk control options.
I further confirm that the candidates responses above are true and accurate.
Supervisors signature
Name of supervisor
Date signed
Legislative Requirement
Overview of this legislative requirement:
Reference:
Explain why you need to communicate selected risk controls to Stakeholder 1, in accordance with this legislative requirement.
Explain why you need to communicate selected risk controls to Stakeholder 2, in accordance with this legislative requirement.
Explain why you need to communicate selected risk controls to Stakeholder 3, in accordance with this legislative requirement.
Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with the legislative requirement detailed above in communicating the selected risk controls
I further confirm that the candidates responses above are true and accurate.
Supervisors signature
Name of supervisor
Date signed
Implementation of Risk Controls
This task requires you to implement two of the four risk treatment plans outlined in your WHS Risk Assessment Sheet in accordance with organisational policies and procedures.
Read the instructions carefully before proceeding.
Complete Part E of your WHS Risk Assessment Sheet by following the instructions below.
For each risk treatment plan implemented:
Indicate date, time, and location of implementation.
Specify the risk control you implemented.
Outline the steps you taken to implement the risk treatment plan.
Analyse and assess the risk again after implementing the risk treatment and record in the sheet:
Revised likelihood
Revised impact
Revised risk rating
Revised priority level.
Revised rating must be represented numerically or in numbers.
Have your supervisor sign off on your responses as confirmation that you have implemented the risk treatment plan. Their signature must be handwritten.
Provide the relevant policy and set of procedures you complied with to implement this risk treatment plan.
Describe how you complied with this policy and procedures. Provide a step-by-step description.
At the end of this task, you must have complied with two different policies and two sets of procedures.
.
Risk Treatment Implementation
Risk Treatment Plan 1
Implementation of Risk Treatment Plan
Date:
Time: Location:
Risk control:
Steps taken to implement risk control:
Revised Rating Revised Priority Level
Likelihood Impact Rating
Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate implement the risk treatment plan detailed above.
I further confirm that the candidates responses above are true and accurate.
Supervisors signature
Name of supervisor
Date signed
Relevant Policy and Procedures
Provide an overview of the policy relevant to this risk treatment implementation:
Describe how you complied with this policy
Provide an overview of the procedures relevant to this risk treatment implementation:
Describe how you complied with these procedures.
Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with the organisational policy and its corresponding procedures in implementing the risk treatment plan.
I further confirm that the candidates responses above are true and accurate.
Supervisors signature
Name of supervisor
Date signed
Risk Treatment Plan 2
Implementation of Risk Treatment Plan
Date: Time: Location:
Risk control:
Steps taken to implement risk control:
Revised Rating Revised Priority Level
Likelihood Impact Rating
Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate implement the risk treatment plan detailed above.
I further confirm that the candidates responses above are true and accurate.
Supervisors signature
Name of supervisor
Date signed
Relevant Policy and Procedures
Provide an overview of the policy relevant to this risk treatment implementation:
Describe how you complied with this policy
Provide an overview of the procedures relevant to this risk treatment implementation:
Describe how you complied with these procedures.
Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with the organisational policy and its corresponding procedures in implementing the risk treatment plan.
I further confirm that the candidates responses above are true and accurate.
Supervisors signature
Name of supervisor
Date signed
Part 4 Evaluation of WHS Risk Management Processes
Evaluation of Risk Management
This task requires you to evaluate the effectiveness of your risk control implementation in Part 3.
Specifically, you will need to:
Establish the nature and scope of your evaluation for the risk control implementation.
Establish the key performance indicators (KPI) for the risk control implementation.
Review effectiveness of the for the risk control implementation in accordance with your organisations WHSMS and WHS legislative requirements.
Locate the WHS Risk Management Evaluation Report template in the following pages.
Save and submit the two WHS Risk Management Evaluation Reports you completed.
Email to the relevant stakeholder to evaluation findings
WHS Risk Management Evaluation
Instructions to the candidate: You must submit two completed and signed WHS Risk Management Evaluation. One for each of the two risk controls you will be evaluating.
WHS Risk Management Evaluation
Candidate name
Title/designation
Date completed
Work area
Nature & Scope of the Evaluation
Nature of the evaluation
(This must align with organisations WHSMS)
Scope of the evaluation
(This must align with organisations WHSMS)
Evaluation of Risk Control Implemented
Risk control implemented
Key Performance Indicator (KPI) Achieved? Explanation
YES NO
Your evaluation on the effectiveness of this risk control
(Your evaluation must be consistent with the nature and scope of the evaluation)
Base on your evaluation, outline below one modification to the risk control implementation.
Legislative Requirement
Overview of this legislative requirement:
Reference:
Explain how you complied with this legislative requirement in their risk management evaluation.
Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with the legislative requirement detailed above in evaluating the risk management process.
I further confirm that the candidates responses above are true and accurate.
Supervisors signature
Name of supervisor
Date signed
Risk Management Process Documentation
This task requires you to document the risk treatment plans you implemented in Part 3 in accordance with the requirements of your organisations Work Health and Safety Information System (WHSIS).
Organisational WHSIS requirements may relate to organisational databases where you need to input the risk treatment plans you implemented, updating your organisations WHS Risk Register, completing organisational WHS forms and templates, record-keeping and data storage management requirements, etc.
Locate the WHS Risk Management Process Documentation template in the following pages.
The WHS Risk Management Process Documentation template outlines information you are required to record as you document the risk treatment plans you implemented in Part 3.
You are to complete two WHS Risk Management Process Documentation templates. One for each risk treatment plan you implemented in Part 3.
Review the instructions here and the contents of WHS Risk Management Process Documentation so you can prepare for this task.
Save and submit the two WHS Risk Management Process Documentation you completed.
WHS Risk Management Process Documentation
Candidate name
Title/designation
Date completed
Work area
Risk Management Process Documentation
Risk control implementation documented
WHSIS organisational requirement (At least one)
Outline the steps you took to document the risk control implementation.
(Must be in compliance with the WHSIS organisational requirement you identified above)
Supervisors Sign Off
By signing below, I confirm that I have sufficiently observed the candidate comply with the organisational requirements outlined above to document the risk management process recorded above.
I further confirm that the candidates responses above are true and accurate.
Supervisors signature
Name of supervisor
Date signed
BSBPMG535 Manage project information and communication
Student Name:
Student ID: AIBL
Trainer Name: Mamun Rashid
Due Date: 31.07.2022
Assessment 1-Knowledge Assessment
List one communication method used for each of the project life cycle stages.
Project Life Cycle Stages Communication Methods
Scoping
Planning
Implementation
Monitoring
Closing
Which types of communication media would you use for the following project communications and why?
Project Communications Communication Media Explain why you chose this media
Agreeing on communications management plans and activities
Communicating agreed communications management plans and activities to project stakeholders
Communicating a small update to the communications management plans and activities to project stakeholders
List two different project-management information systems used to make project information management more effective and an example of what you would use it for.
Project-management information system Example
List and briefly describe two methods used to evaluate information systems and communication processes.
Methods Description
Assessment 2 Workplace assessment
Workplace Assessment Overview
The goal of this assessment is to assess your practical knowledge and skills in:
Planning information and communication processes
Implementing project information and communication processes
Assessing information and communication outcomes
This workplace assessment is divided into three parts:
Part I. Project Planning
Task 1.1 Identify and Analyse Project Information Requirements
Task 1.2 Develop a Communication Management Plan
Task 1.3 Develop a Project-Management Information System
Part II. Project Implementation and Monitoring
Task 2.1 Manage Project Information
Task 2.2.1 Implement Information Validation Processes
Task 2.2.2 Modify Information Validation Processes
Task 2.3 Maintain Communication Networks
Part III. Project Closure
Task 3.1 Finalise and Archive Project Records
Task 3.2 Review Information and Communication Outcomes
Task 3.3 Document Lessons Learned
Each task comes with a set of instructions. You are to follow and perform these instructions while being observed by the assessor and submit any required documentation.
You are required to complete below project details undertaking this assesmsent
Details of the Project You Are Undertaking for This Assessment
The tasks included in this Workplace Assessment must be completed within the context of a workplace project you are managing.
For your assessors reference, complete the table below by providing the required details and information of the project you are undertaking for this assessment.
Project name
State/territory where the project is being undertaken
Overview of the project
Candidates role/title in this project
Date scoping stage commenced
Date planning stage commenced
Project sponsor/client
Part I. Project Planning
1.1 Identify and Analyse Project Information Requirements
Identify all stakeholders of the project and their information requirements.
Use the Generic Project Information Requirements template provided along with this workbook.
Access and review relevant project documents such as project charter, agreements, project scope statement to help you identify the project stakeholders and their information requirements.
You will be assessed on:
Practical knowledge relevant to stakeholders needs
Practical skills relevant to identifying and analysing the information requirements of the project
Practical skills relevant to documenting project information
After completing this task, submit the following to your assessor:
A copy of the project information requirements that you completed
A copy of the project documents you referred to complete your project information requirements documents.
Project Information Requirements Template
Project name: Prepared by: Date: Stakeholders and their information requirements
Name Project Role Information needed, and for whom? Purpose of this information How is this communication essential to the success of the project? Optimum information format(s) Where can this information be accessed?
1.2 Develop a Communication Management Plan
Develop a communication management plan that meets the project objectives and information requirements identified in Task 1.1.
Use your organisations template for documenting communications management plans, or you may use the Generic Communications Management Plan template provided along with this workbook.
You will be assessed on:
Practical knowledge of communication methods and media
Practical knowledge of organisational policies and procedures relevant to developing a communications management plan
Practical skills relevant to developing a communication management plan according to project objectives
Practical skills relevant to documenting project information
After completing this task, submit the following to your assessor:
Copy of the communications management plan that you completed
Project Communication Management Plan Template
Project name:
Prepared by:
Date:
Project Communication Management Plan:
Name of communicator Name of person to be communicated to Information to be communicated
e.g. risks Communication methods to be used
e.g. status report, risk register Communication media to be used
e.g. email, face-2-face Frequency of communication, e.g. weekly
1.3 Develop a Project-Management Information System
Develop and set up a project management information system while being observed by your assessor.
Use the Generic Project Management Information System template provided along with this workbook.
You will be assessed on:
Practical knowledge of effective project-management information systems
Practical knowledge of organisational policies and procedures relevant to establishing project management information systems
Practical skills relevant to establishing a designated project-management information system
Practical skills relevant to documenting project information
Practical skills relevant to using digital tools to organise project information
After completing this task, submit the following to your assessor:
Copy of the project management information system that you developed
Copies of workplace organisational policies and procedures relevant to establishing project management information systems
Project Management Information System Template
Project name:
Prepared by:
Date:
Management Information System Considerations Details
Information management system to be used
e.g. MS Project
Types of information to be managed
e.g. project charter, project scope, stakeholder analysis, budget documentation, open points lists, risk/issue register
Roles and responsibilities for updating project information
e.g. Project assistant to update open points list
Limitations/restrictions of individuals related to updating project information
e.g. who has write / read only access
System limitations
e.g. system does not provide cost estimation capabilities
Strategies to compensate for existing limitations
e.g. use manual cost estimation template
Network structure
e.g. folder and sub-folder setup to organise current and superseded project information
Procedures for the safe storage of project information
e.g. use of version control procedures, archiving procedures, backup procedures
Other
Part II. Project Implementation and Monitoring
2.1 Manage Project Information
Manage the project information flow throughout the project implementation while being observed by your assessor. You are required to complete this task twice.
You Assessor will observe you while managing your project staff and stakeholders in completing the following tasks:
Retrieving project information, e.g. finding, and opening a project file such as a project charter using computer software
Gathering project information, e.g. collect project relevant data
Analysing project information, e.g. analysing collected data for trends
Generating project information, e.g. develop a report, document meeting minutes
Storing project information, e.g. storing generated documents such as meeting minutes
Disseminating information to other project staff and stakeholders
Secure documentation as evidence that you have completed each of the above. Documentation may include but is not limited to email communications, meeting minutes, discussion notes, copies of documents you have analysed (e.g. reports, project spreadsheets, etc.), screenshots showing you have uploaded project information in the organisations cloud, etc.
Managing the above tasks means that you are required to:
Instruct project staff and stakeholders relevant to those tasks
Checking that they have been completed those tasks as per instructions
Checking that they have been completed those tasks in line with organisational policies and procedures relevant to managing information
Make required adjustments with staff and stakeholders where tasks were not completed as per instructions
You will be assessed on:
Practical knowledge of organisational policies and procedures relevant to managing project information
Practical skills relevant to managing the generation, gathering, storage, retrieval, analysis, and dissemination of information by project staff and stakeholders
After completing this task, submit the following to your assessor:
Copies of workplace organisational policies and procedures relevant to managing project information
Evidence demonstrating you have:
Retrieved project information, e.g. finding, and opening a project file such as a project charter using computer software
Gathered project information, e.g. collect project relevant data
Analysed project information, e.g. analysing collected data for trends
Generated project information, e.g. develop a report, document meeting minutes
Stored project information, e.g. storing generated documents such as meeting minutes
Disseminated information to other project staff and stakeholders
You are required to submit copies of organisational policies and procedures relevant to managing project information. The document must provide guidelines related to managing project information, such as, how to store project relevant data securely, how to distribute project information, how to generate workplace information, which templates to use, how to analyse data, which analysis tools and templates to use, etc.
2.2 Implement and Control Information Validation Processes
Implement, monitor, and control two information validation processes for the project you are undertaking while being observed by your assessor.
Information validation processes will depend on the actual processes followed in the project you are undertaking. However, they may include but are not limited to completing weekly checks of project documentation that requires regular updates to confirm whether project stakeholders are updating these documents regularly and to the required level of detail, etc.
Secure documentation as evidence that you have implemented, monitored, and controlled each of the two processes. Documentation may include but is not limited to email communications, meeting minutes, discussion notes, etc.
You will be assessed on:
Practical knowledge of information validation processes
Practical skills relevant to implementing information validation processes
Practical skills relevant to monitoring and controlling information validation processes
After completing this task, submit the following to your assessor:
Evidence demonstrating you have implemented each of the two processes. Submit at one piece of documentation for each process you implemented.
Evidence demonstrating you have monitored and controlled each of the two processes. Submit at one piece of documentation for each process you implemented.
Copies of process documents relevant to the information validation processes you have implemented for this task.
Please provide the information from the highlighted instructions for this task.
2.3 Maintain Communication Networks
In two separate instances, demonstrate maintaining of project communication networks while being observed by your assessor.
At least one of this instance must be done orally (e.g. face-to-face, phone call, conference call, etc.)
How you will complete this task must be in accordance with the Communications Management Plan you developed in Task 1.2.
Secure documentation from these two instances. Documentation may include but is not limited to email screenshots, meeting minutes*, copies of reports submitted etc.
*A Generic Meeting Minutes Template is provided along with this workbook.
After completing this task, submit your documentation from the two instances you maintained project communication networks to your assessor:
Meeting Minutes Template
Meeting Details
Meeting called
Date of meeting
Time of meeting
Location of meeting
Meeting Participants
Facilitator
Note-taker
Attendees
Agenda Item 1
Discussion point 1
Discussion point 2
Discussion point 3
Agenda Item 2
Discussion point 1
Discussion point 2
Discussion point 3
Agenda Item 3
Discussion point 1
Discussion point 2
Discussion point 3
Agenda Item 4
Discussion point 1
Discussion point 2
Discussion point 3
General Discussion
Discussion point 1
Discussion point 2
Discussion point 3
Action Items
Action Item Assigned Due Date
Part III. Project Closure
3.1 Finalise and Archive Project Records
Demonstrate finalising and archiving of project records in accordance with the projects information ownership and control requirements, while being observed by your assessor.
Review project documents relevant to information ownership and control requirements of the project to guide you in completing this task, e.g. the project communication management plan and project information systems management plan developed in Tasks 1.2 and 1.3.
You will be assessed on:
Practical knowledge of the projects information ownership and control requirements.
Practical skills relevant to finalising and archiving project records according to established project information ownership and control requirements.
After completing this task, submit the following to your assessor:
Copies of project documents you referred to determine the information ownership and control requirements of the project, e.g. the project communication management plan and project information systems management plan
Consultaion required for completing this task and provide the notes of consultaion
3.2 Review Project Information and Communication Outcomes
Review the project outcomes in relation to the effectiveness of management information and communication processes and procedures used throughout the project.
Use your organisations template for documenting the project review outcomes, or you may use the Generic Project Outcomes Review template provided along with this workbook.
You will be assessed on:
Practical knowledge of methods used to evaluate information systems and communication processes
Practical skills relevant to assessing outcomes of management information and communication processes
Practical skills relevant to documenting project information
After completing this task, submit the completed project outcomes review to your assessor.
Project Outcomes Review Template
Project name:
Prepared by:
Date:
Review of information management processes and procedures
Assess the project against agreed management information system, processes, and procedures
Review criteria Yes / No If No, describe the issue identified
Did stakeholders complete their assigned responsibilities for updating project information? Yes No
Did stakeholders store project information in agreed locations? Yes No
Did stakeholders use provide information systems and templates? Yes No
Did stakeholders use agreed file naming conventions? Yes No
Did stakeholders follow agreed version control procedures? Yes No
Yes No
Yes No
Yes No
Review of communication management processes and procedures
Assess the project against the agreed communication management plans, processes, and procedures
Review criteria Yes / No If No, describe the issue identified
Did stakeholders communicate timely? Yes No
Did stakeholders use agreed communication methods?
Yes No
Did stakeholders use agreed communication media? Yes No
Did stakeholders communicate according to agreed frequencies? Yes No
Did stakeholders communicate information that was accurate and up to date? Yes No
Did stakeholders communicate information at the correct level of detail? Yes No
Yes No
Yes No
Yes No
Summary
Review criteria Rate
How effective were information management processes and procedures? Not effective
Somewhat effective
Effective
Very effective
Extremely effective
How effective were communication management processes and procedures? Not effective
Somewhat effective
Effective
Very effective
Extremely effective
3.3 Document Lessons Learned
Document the Lessons Learned from this project to improve the effectiveness of management information and communication processes and procedures for future projects. Use the outcomes of your project review from the previous task.
Include in your Lessons Learned document:
Issues identified with the current project in relation to management information and communication processes and procedures
Recommended improvements for future projects
Use the Generic Lessons Learned template provided along with this workbook.
After completing this task, submit your Lessons Learned document to your assessor.
Lessons Learned Template
Project name:
Prepared by:
Date:
Lessons related to information management processes and procedures
Issues identified related to information management processes and procedures
What is the specific Lesson Learned?
How could one identify a similar situation in future projects?
What solution or behaviour is recommended for future projects?
Who should be informed about this Lesson Learned? (check one)
Executive(s) Project Manager(s) Project Team(s) All Staff Other:
How should this Lesson Learned be disseminated? (check all that apply)
E-mail Intranet/Web site Intranet/Web site Tip Sheet/FAQ Library
Lessons related to communication management processes and procedures
Issues identified related to communication management processes and procedures
What is the specific Lesson Learned?
How could one identify a similar situation in future projects?
What solution or behaviour is recommended for future projects?
Who should be informed about this Lesson Learned? (check one)
Executive(s) Project Manager(s) Project Team(s) All Staff Other:
How should this Lesson Learned be disseminated? (check all that apply)
E-mail Intranet/Web site Intranet/Web site Tip Sheet/FAQ Library
