Business Information Systems and Emerging Technologies MIS3002

Question:Researchareal-lifecompanyandwriteacasestudyreportonthe topic AI powered Chatbots on customer efficiency in E-commerce

Thefollowingeightelementsmustbeincludedinyourcasestudyreport:

1.Executive Summary/Synopsis

2. Introduction

introduce the selected company, including the background and any previous studies of the issue (literature review); briefly describe the key problem and its significance

3.Challenges

explainthechallengetheselectedcompanyfacedbeforeusingthepresented technology

4.Discussion

discusshowtheselectedcompanyfoundthepresentedtechnology;discussthe selected companys decision process and the steps they went through before discovering the solution

5.Implementation

explain how the solution was implemented; discuss if the implementation meets the expectations, and who was involved in the implementation process

6.Conclusion

concludeyourcasestudywiththeendresults;sumupthemainpointsfromthe challenges, discussion and recommendations

7.Recommendations

provideproposalsforfutureactiontosolvetheproblemorimprovethesituation

8. References