CHCCCS004 Assess co-existing needs case study

Part 1: Adam Case Study

To complete this part of the assessment, read the scenario and complete your responses to the questions in the spaces provided. Please ensure you take note of the volume of response requirement where indicated.

Scenario:

Adam presents to your service today for his initial assessment interview with you.? The receptionist at your service has obtained the following information from Adam:

Adam was recently released from jail where he served 4 months for a drink driving conviction (DUI).? The conviction was the result of Adam being apprehended for a third DUI offence.?

Adam is 23 years of age; Adam is currently estranged from his long-term partner Billie.? Billie is pregnant with their child and about to give birth.? Adam has been told by Billie he has to “clean up his act and get his life together” if he wants to rekindle their relationship and live with her and their child.

Adam is currently seeking employment; he is a qualified “tradie” but can’t find anyone to take him on because of his past history of drink driving convictions.?? He will also be without a Driver’s Licence for a further 12 months.

Adam is getting “a bit down” about his inability to find employment and to get his relationship back on track with Billie.? Since leaving jail, Adam’s friends have been trying to get him to go out and start drinking again, he believes if he starts again, he won’t know when to stop and he will lose Billie and their child.?? He is here to see if you can help him, you are a community service worker at the local Community Centre.????

What type of assessment/form would you want to complete with Adam?

1. What type of information would you want to capture in this first meeting with Adam? (25-35 words)

2. Staying within the scope of your role is important, identify three (3) types of specialist services Adam could benefit from and why.???(25 – 30 words)

3. Why is it important that you work within the scope of your role? Explain your reasons with two (2) examples. (20 – 30 words)

4. Outline three (3) potential risks associated with Adam’s situation. (25 – 30 words)

5. What actions/referrals could you make to address these issues????(25 – 30 words)

6. With Adam’s consent, outline two (2) other sources of information you could contact to gain additional information about Adam’s circumstances. (25 – 30 words)

7. From a strengths-based perspective, what areas in Adam’s life can be seen as positive motivation to encourage change? (25 – 30 words)

Part 2: Benny Case Study

To complete this part of the assessment, read the scenario and complete your responses to the questions in the spaces provided. Please ensure you take note of the volume of response requirement where indicated.

Scenario:

Benny is a young 17-year-old man who was diagnosed with Autism Spectrum Disorder (ASD) at a very young age.? Benny and his family recently moved into the local area from interstate.?They do not know anyone in the area or what services are available.?
The family consist of Dad who was recently promoted to the position of Manager of a local hardware firm, mum who is currently unemployed and two younger siblings who recently commenced Year 7 at the local High School.??Benny was in a support unit at his previous school but the local high school does not have a unit.
Benny has minimal language skills and some compulsive behaviours but enjoys spending time with others his own age. In addition to living with ASD, Benny also has some physical health problems including a seizure disorder and gastrointestinal problems.?

Benny’s parents accompany Benny to the Youth Centre today seeking advice and help regarding local service options for Benny.? You are a Youth Worker.???

1. Based on the information you have about Benny, identify three (3) needs Benny may need support with?(25 – 30 words)

2. Why would Benny be considered as having “complex” needs? (20-30 words)

3. What issue do you think is the most urgent in Benny’s case? Explain your answer with reasons why you believe there is an urgency. (20 – 30 words)

4. You have been given an overview of Benny’s current situation, outline two (2) areas of Benny’s life that you would like to learn more about to get to know Benny as an individual. (20 – 30 words)

5. When considering the information you have about Benny, what services/programs do you think could support his needs? Outline two (2) examples including name and contact details and what the service provides. (20 – 30 words)

6. Benny has minimal language skills, is he able to advocate on his own behalf? Explain your answer. (20 – 30 words)

7. it is imperative that Benny is included in the assessment, planning and decisions that impact his life. How can you incorporate a person-centred approach when working with Benny? Give two (2) examples (20 – 30 words)

8. At the end of the meeting, Benny hangs behind to create distance between himself and his parents and discloses that he wants to have sex with his girlfriend and thinks about it all the time. He then catches up with his parents and leaves.
What is your duty of care in this instance? Outline what your follow up actions would be based on this disclosure. (20 – 30 words)

Part 3: Amaara Case Study

To complete this part of the assessment, read the scenario and complete your responses to the questions in the spaces provided. Please ensure you take note of the volume of response requirement where indicated.

Scenario:

Amaara is a young West African refugee of Muslim faith who was settled into the local area with her family 9 months ago.? Amaara was referred to the Centre because she is suffering from anxiety and depression.? You are a Community Support Worker with a local community organisation.???
Today, you have completed your initial assessment of Amaara.?? Throughout the assessment interview Amaara demonstrated behaviours consistent with anxiety; she stated she felt “terrible” initially but after a while her anxiety “settled’ and she was able to tell you her story.?She is fearful that her father will find out that she is talking to someone outside the home about “personal business”. She has a mistrust with authority figures like Police and government agencies as in her own country these people shared information with the community which led to public ridicule and sometimes public torture.
Amaara demonstrated a good level of English language skills including being able to complete all the required forms prior to the interview.??

1. Amaara is scared to share information with you based on her past experiences, how would you explain how confidentiality applies in your work, and what are the exceptions to maintaining confidentiality? Write a paragraph on what you would say. (20 – 30 words)

2. It appears from the information that you have, that there may be some cultural or religious issues that need to be discussed. Outline two (2) information sources that you can consult with to ensure you are culturally appropriate. (20 – 30 words)

3. After doing some research you discover that there is a support group for refugees from the same region that Amaara is from. Why is it important to provide information and get informed consent from Amaara before referring her to this group? (20 – 30 words)

4. As part of your organisation’s requirements, you have asked Amaara to provide feedback about the assessment interview.? What type of feedback process could you use to capture Amaara’s response and why have you chosen this method??(20 -30 words)

5. The environment that an assessment is conducted in can have an impact on your client’s engagement. Identify two (2) practical aspects to consider when organising an assessment with your client. (20- 35 words)

6. Outline two (2) tools that could be used to monitor and evaluate your work with Aamara. This could be in the form of a document or a communication technique. (20 – 30 words)

7. How can gaining feedback and reflecting on your own performance be used to improve processes? Explain and provide at least one (1) example. (20 – 30 words)

8. Your supervisor realises that your local directory of services needs to be updated to provide information to new clients like Aamara. Using the table below, identify one (1) local service (in your area) for each of the service areas. Include the service name/contact details and an overview of what the service provides in your own words. (80 – 100 words in total)

Service Area

• Employment
• Physical/Mental Health
• Housing
• Community Support
• Social Inclusion
• Education and Training
• Financial Support

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