Unit Code:NURS11164

Unit Title:Communication in the healthcare environment

Assessment TWO

Type:Portfolio Short answer responses to a video stimulus

Due date:4:00pm (AEST), Wednesday 4^thJune 2025 (Week12)

Extensions:Available as per policy

Return date:Wednesday 25^thJune 2025 (University Vacation)

Weighting:60%

Length:1,400 words +/- 10% (excluding reference list)

Unit Coordinators:Jessica Birt, Scott Harris, Sandra Walker

Learning Outcomes Assessed

1. Examine the fundamental role of communication in nursing practice as informed by professional standards.

2. Explain communication strategies that enable effective professional relationships.

3. Adapt communication strategies to facilitate effective communication in one-on-one and group contexts.

4. Analyse and evaluate your communication strengths and identify communication challenges you may encounter in future clinical practice.

Aim

The aim of this assessment is for you to demonstrate your understanding of the role of communication and how to enhance communication in clinical nursing practice. You will respond to four short answer questions regarding a video.

Instructions

Please follow the steps below to complete your assessment task:

• Watch the video located in the Moodle Assessment tile under Assessment Two: Answer the following questions. Link your responses to the video by using examples in your discussion.

• Identify and discuss two (2) areas within the video that demonstrate effective communication skills. Provide examples from the video and support with two (2) relevant, current, peer reviewed references (400 words).

• Identify and discuss two (2) areas within the video that demonstrates ineffective communication skills. Provide examples from the video and support with two (2) relevant, current, peer reviewed references (400 words).

• Using the P.A.C.E. framework with one (1) of the areas identified in the previous question, provide constructive feedback to the nurse who gave handover to help them improve their communication (200 words).

• Using Bortons reflective model and specific examples from the video, reflect on how you felt watching the nurses interaction. Discuss what you have learnt from this experience and how it will shape your nursing practice in the future. Support with two (2) relevant, current, peer reviewed references (400 words).

Literature and references

In this assessment use at least 6contemporary references (7 years or less) to support your discussion. You may also use seminal scholarly literature where relevant. Suitable references include peer-reviewed journal articles as well as textbooks and credible websites. When sourcing information, consider the 5 elements of a quality reference: currency, authority, relevance, objectivity, and coverage. Grey literature sourced from the internet must be from reputable websites such as from government, university, or peak national bodies: for example, the Australian College of Nursing, the Australian Association of Social Workers, Australian Bureau of Statistics, Australian Institute of Health and Welfare. Note, that websites such as StatPearls, Life in the Fastlane, and Wikipedia are not suitable for this assessment task. Lecture notes are not primary sources of evidence and should not be used in this assessment. All resources, other than web pages and grey literature, must be sources from the CQUniversity library.

Requirements

• Use a cover page for your assignment that includes in the following order:

• Student name

• Student number

• Unit code and name

• Assessment type

• Due date

• In-text word count

• Use of Gen AI: Gen AI agent...has been used for editing and proofreading this assessment.

• Use a conventional and legible size 12 font, such as Times New Roman, with 2.0 line spacing and 2.54cm page margins (standard pre-set margin in Microsoft Word).

• Include page numbers on the top right side of each page in a header.

• Indent the first line of each paragraph 1.27cm (standard pre-set indent in Microsoft Word).

• An introduction and conclusion are not required for this assessment.

• All questions in the Instructions of this assessment must be attempted and clearly answered to pass this assessment task.

• Write in the third-person perspective when referring to the literature and write in the first-person perspective for your reflection.

• Use formal academic, discipline specific, professional and inclusive language.

• Use Microsoft Word English (Australia) spelling and grammar checker.

• Paraphrase, summarise or quote information acknowledging the original source (referencing) to avoid plagiarism.

• You may use headings to help identify each task in this assessment.

• Follow academic writing conventions: spell out contractions in full; introduce abbreviations and acronyms; spell out numbers for zero through nine and use numerals for numbers 10 and above.

• All work submitted must be your own work.

• Start your reference list on a separate page to the body of your assessment.

• Use the seventh edition American Psychological Association (APA) referencing style. The CQUniversity Academic Learning Centre has an onlineAPA Referencing Style Guide.

• The word count is considered from the first word of the introduction to the last word of the conclusion. The word count excludes the reference list but includes in-text references and direct quotations.

Resources

• You can use unit provided materials and other credible sources (e.g., journal articles,books)toreferenceyourThequalityandcredibilityofyour sources are important. Please note, lecture notes are not peer reviewed primary sources of evidence.

• We recommend that you access your discipline specificNursing Resource Guide

• YoumayliketomanageyourcitationsandreferenceInformationonhowto use academic referencing software (EndNote) is available at theCQUniversityLibrary websiteshould you wish to learn how to use it.

  • ForinformationonacademicwritingandreferencingpleasegototheAcademicLearning Centre Moodle site. TheAcademic Communication sectionhas many helpful resources, including information for students with English as a second

  • You may wish to submit a draft to Studiosity.

  • Submit at least one draft before the due date to review your Turnitin Similarity Score before making a final submission.Instructions are available here. Please remember, the similarity score is only a matching tool, and the score alone does not necessarily indicate or eliminate the presence of plagiarism.

Academic Integrity

1. You must abide by the principles of academic integrity (seeStudent Academic Integrity Policy and Procedure). Completion of this assessment with another party or sharing of responses is not permitted at any time.

2. The use of any generative artificial intelligence is permitted for the following purposes:

3. Gen AI content editing.

4. Checking spelling and grammar (for example, Grammarly).

If you use Gen AI to generate ideas, you are required to reference the Gen AI agent as per APA 7th guidelines. If you are using a Gen AI agent for content editing, please complete the declaration on the title page of your assessment. If Gen AI is not used, please delete this declaration.

Submission

Submit your assessment via the unit Moodle site in Microsoft Word format only.

Late penalties of 5% per day of the available mark may be applied as per the Assessment Policy and Procedure (Higher Education Coursework).

Contact TASAC if you experience technical issues submitting your assessment:

• Phone toll-free 1300 666 620

• Emailtasac@cqu.edu.au

Marking Criteria

Refer to the marking rubric on the Moodle site for more detail on how marks will be assigned. Assessment re-attempt is not available for this Assessment task.

Minimum Pass Criteria

• You must achieve a cumulative grade of at least 49.5?ross all assessments to pass this unit.

• In the event you are eligible for a supplementary assessment, all assessment tasks must be reasonably attempted in this unit.

Rubrics