Develop and implement business plans Learner Assessment

Summative Assessments

The summative assessments are the major activities designed to assess your skills, knowledge and performance, as required to show competency in this unit. These activities should be completed after finishing the Learner Guide. You should complete these as stated below and as instructed by your trainer/assessor.

Skills, knowledge, and performance may be termed as:

• Skills – skill requirements, required skills, essential skills, foundation skills

• Knowledge – knowledge requirements, required knowledge, essential knowledge, knowledge evidence

• Performance – evidence requirements, critical aspects of assessment, performance

Section A: Skills Activity

The Skills Activity is designed to be a series of demonstrative tasks that should be assessed by observation (by the assessor or third party, depending on the circumstances). In some cases, skills will be demonstrated in writing, where the criteria fits.

It will demonstrate all of the skills required for this unit of competency – your assessor will provide further instructions to you, if necessary.

Section B: Knowledge Activity (Q & A)

The Knowledge Activity is designed to be a verbal questionnaire where the assessor asks you a series of questions to confirm your competency for all of the required knowledge in the unit of competency.

Section C: Performance Activity

The Performance Activity is designed to be a practical activity performed either in the workplace or a simulated environment. You should demonstrate the required practical tasks for the unit of competency and be observed by the assessor and/or third party, as applicable to the situation. If the third party is required to observe you, you will need to make the required arrangements with them.

If necessary for the activities, you should attach completed written answers, portfolios, or any evidence of competency to this workbook.

Section A: Skills Activity

Objective: To provide you with an opportunity to show you have the required skills for this unit.

This activity will enable you to demonstrate the following skills:

• Reading:
  • gathers, interprets and analyses textual information when developing the business plan and monitoring operational performance
• Writing:
  • communicates relationships between ideas and information, matching style of writing to purpose and audience
  • researches, plans and prepares business plan for relevant stakeholders
• Oral communication:
  • presents information and seeks advice using language and features appropriate to audience
  • participates in discussions using listening and questioning to elicit the views of others and to clarify or confirm understanding
• Numeracy:
  • extracts and evaluates mathematical information to review the market, research competitors and review pricing structures
• Enterprise and initiative:
  • takes full responsibility for identifying and complying with legislative requirements applicable to self and the organisation
• Teamwork:
  • collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction, influencing direction and taking a leadership role
  • provides support in field of expertise to colleagues, as required
• Planning and organising:
  • sequences and schedules complex activities, monitors implementation and manages relevant communication
  • systematically gathers and analyses all relevant information and evaluates options in order to monitor performance and identify opportunities for improvement

Answer the activity in as much detail as possible. Equipment needed:

• Access to any relevant workplace documentation
• Access to a computer and the internet
• Space for roleplays.

For this activity, you will need to prepare and develop a business plan based on a product/service provided by a business you are familiar with. You will need to access business information for some tasks.

1. Identify a product or service provided by the business you have chosen. This should be different to the product or service explored in previous

Make a note of what you have identified.

2. You must undertake research in preparation for creating a business plan for the product or service you identified in Question 1.

Your research must include:

• Any relevant organisational or legislative frameworks
• Market requirements
• Competitor information
• Pricing

Make notes or print off the research and attach it to your workbook.

3. This question will need to be observed. Your assessor has a list of criteria to base your assessment

This is a roleplay activity where you are the manager, and a small group of peers will play the role of relevant stakeholders.

In a 15-20 minute discussion, you must gather information for your business plan. Within this discussion, you must:

• Develop performance objectives and measures
• Identify business requirements
• Identify human, physical, and financial resource requirements
• Encourage others to contribute
• Clarify or confirm

Make notes on the key points of the discussion and attach them to your workbook.

4. Using the information you have gathered in Questions 1, 2 and 3, write your business

Your plan must:

• Have structured sections that are listed in a contents page
• Contain the information you have researched and gathered
• Be free from spelling and grammar

Attach your completed plan to your workbook.

5. This question will need to be observed. Your assessor has a list of criteria to base your assessment

This is a roleplay activity where you are the manager, and a small group of peers will play the role of relevant stakeholders.

Present the business plan that you developed in Question 4 to the group. Within the presentation, you must:

• Communicate the contents of the business plan

• Answer any questions
• Confirm that skilled labour is available to implement the

6. Run a small Plan-Do-Check-Act cycle to test the performance measurement systems previously identified and make any necessary

Write a short diary to document the process and include:

• The steps that were taken
• The outcome of the cycle
• Any changes that were

Attach your diary to your workbook.

7. Identify two key aspects of the business which are related to your business plan and prepare a 1-2 page performance report for each of them.

The reports must include:

• An executive summary
• Main body
• Findings

8. Following on from Question 7, analyse the reports you developed against the planned objectives and identify where changes can be made to improve

Write a short report of around 75-100 words to include: 

• Whether current performance is in line with the planned objectives
• What issues there may be
• How performance may be

Attach your completed report to your workbook.

Section B: Knowledge Activity (Q & A)

Objective: To provide you with an opportunity to show you have the required knowledge for this unit.

The answers to the following questions will enable you to demonstrate your knowledge of:

• Organisational and legislative frameworks required for the development of business plans, including:
  • pre-existing strategic, business and operational plans
  • business vision, mission, values and objectives
  • permits or licences that may be required for new activity
• Processes for developing and monitoring business plans
• Customer needs and budgeting information
• Performance objectives and measures, including key results indicators
• Stakeholders involved in the development of business

Answer each question in as much detail as possible.

1. Identify and explain the two plans that a business plan is linked Max 50 words.

2. Explain why it is important to analyse any existing business Max 50 words.

3. Explain why a business plan must take into account the business vision, mission and Values. Max 50 words.

4. Referring to a business plan that you have developed for this unit, list the permits and licences that were required for the new activity.

5. List the steps you must take to develop a business

6. List four stakeholders you might present your business plan

7. Thinking about the previous Skills Activity, explain the steps that you took to monitor the business Max 50 words.

8. Explain the methods you can use to identify customer Max 50 words.

9. Explain two methods of determining Max 50 words.

10. Explain the format that should be used to set performance Max 50-75 words.

11. Explain who should be involved in developing objectives and Max 50 words.

12. What method might you use to measure success against set objectives?

Section C: Performance Activity

Objective: To provide you with an opportunity to demonstrate the required performance elements for this unit.

This activity will enable you to demonstrate the following performance evidence:

• Develop and implement at least one business plan. In the course of the above, the candidate must:
• Analyse and research business vision, mission, values, objectives, goals, competitors, financial targets, management arrangements and marketing approaches
• Write a business plan, including:
  • description of the business
  • products and services
  • financial, physical and human resource requirements
  • regulatory requirements
  • marketing strategy
  • financial indicators
  • productivity and performance targets for key result areas
• Monitor and respond to business performance including evaluation of performance against key results indicators
• Consult, communicate with and report to relevant stakeholders
• Provide analysis of the strengths and weaknesses of a business

Answer the activity in as much detail as possible. Equipment needed:

• Access to a computer and the internet
• Space for roleplays
• Peers for roleplays
• Access to any relevant workplace

For the following activities, you will be required to prepare for and develop a business plan based on a product or service of your choice. This might be in reference to your own workplace, or a business you are familiar with.

1. Identify a product or service for your business plan. This should be different to previous Make a note of your choice.

2. Following on from Question 1, undertake research for the business

You must consider:

• Any relevant organisational or legislative frameworks
• Business vision, mission, and values
• Business requirements
• Market requirements

• Competitor information
• Pricing

Make notes on the key points or print off any research and attach to your workbook.

3. Refer to Case Study A – SWOT analysis

Following on from Question 2, undertake a SWOT analysis using the template provided. Your analysis must include a list of the:

• Strengths of the business
• Weaknesses of the business
• Opportunities for the business
• Threats to the

Attach your completed analysis to your workbook.

4. This question will need to be observed. Your assessor has a list of criteria to base your assessment

This is a roleplay activity; you will play the role of the manager, and a small group of your peers will play the role of relevant stakeholders.

You should lead a 15-20 minute discussion with the group to gather information for the business plan.

Within the discussion, you must:

• Develop performance objectives and measures
• Identify business requirements
• Identify human, physical, and financial resource requirements
• Encourage others to

Make notes on the key points of the discussion and attach them to your workbook.

5. Using the information that you have gathered in the previous questions, develop and write your business

The plan must include:

• Description of the business
• Products and services
• Financial, human, and physical resources
• Relevant legislation
• Marketing
•  

Attach a copy of your completed plan to your workbook.

6. This activity will be Your assessor has a list of criteria to base your assessment on.

This is a roleplay activity; you will play the role of the manager, and a small group of peers will play the role of relevant stakeholders.

Present the business plan that you developed in Question 5 to the group. Within your presentation, you must:

• Explain the information in the business plan
• Answer any questions
• Confirm that labour is available for

Your presentation should be 10-15 minutes.

7. You must test the performance measures that are in place. To do this, you must start a small Plan-Do-Check-Act cycle and make any necessary

Document the process in a diary making sure you include:

• The steps that were taken
• The outcome of the cycle
• Any changes that were

Attach your diary to your workbook.

8. Identify two key aspects of the business and prepare a performance report of 1-2 pages for each of them to determine current performance.