BSBSUS511 Develop workplace policies and procedures for sustainabilityAssessment Kit

CONTENTS

Assessment Information

Competency Being Assessed

Assessment Process

Progress Checklist

Assessment Coversheet

Assessment Requirements

Glossary of Instructional Words

Knowledge Questions

Assessment Tasks

Assessment Task 1

Assessment Task 2

Assessment Task 3

Assessment Task 4

Assessment Information

Competency Being Assessed

This Assessment Kit has been aligned against the following unit of competency from the Business Services Training Package:

BSBSUS511 Develop workplace policies and procedures for sustainability

1. Prepare workplace sustainability policies
2. Implement workplace sustainability policies
3. Review implementation of workplace sustainability policies

This unit describes the skills and knowledge required to develop and implement workplace sustainability policies and to modify the policy to suit changed circumstances.

The unit applies to individuals with managerial responsibilities who undertake work developing approaches to create, monitor and improve strategies and policies within workplaces. These individuals also engage with a range of relevant stakeholders and specialists.

'Sustainability' in this unit refers to a broad approach that focuses on the minimisation of an organisations social, economic and environmental impact, as well as proactive value creation in these areas.

Assessment Process

The assessment is designed to help you gather evidence of your competence against the requirements of the unit of study (as outlined above) while applying your learning in practice. Your evidence may take a variety of forms and must be:

• Authentic your own work
• Valid related to the competency
• Sufficient appropriate quantity and quality
• Current recent proof of your skills and knowledge

When should I submit this assessment?

For the recommended timeframe for completing your assessment please refer to your training plan.

Use this assessment kit to complete your responses to the assessment, attaching additional evidence and documentation as appropriate. Please ensure all additional documents are clearly labelled so that your assessor understands the relevance to specific parts of the assessment.

Assessment Submission and Feedback

Submit your assessment online viamyAIM. Once submitted, your assessment will be assessed and feedback returned to you, also viamyAIM. Upon completion of all the assessment requirements you will receive an overall assessment of Competent or Not Yet Competent for the unit of study. If further work is required to achieve an assessment of Competent, you will be given one (1) opportunity to resubmit your work.

Upon successful completion and being deemed competent, you will be eligible for a Statement of Attainment. If you are enrolled in a full qualification, you will be issued with a Certificate and Transcript upon successful completion of all of your units.

Video evidence

You may be required to submit video evidence for part of this assessment. Ideally you will upload your video evidence to YouTube (as a private link) and supply the link to your assessor. Seek permission from any participants that are involved and ensure they are aware of the purpose of the video, i.e. to assess your competence in a task.

Technical tools for completing this assessment

To complete this assessment, you need access to a computer with internet and word processing and spreadsheet software, plus other relevant programs to develop documentation as required. You may also need a smart phone or other audio/video recording device.

Progress Checklist

Assessment Coversheet

Assessment Requirements

You must satisfactorily complete all assessment items in this Assessment Kit to achieve competency for this unit. Use the Glossary of Instructional Wordsfor specific direction.

Glossary of Instructional Words

Your assessment uses a range of instructional words, such as compare and list. These words will guide you to the level of detail you must provide in your answers. When the instructional words are used, each student must provide at least three to four sentences (a paragraph) as a response. Use the below glossary to guide you on interpreting the words, detail and word count across this assessment.

• Analyse This means you should break an issue down into its component parts, discuss and show how they relate. You should discuss the issue in detail and methodically.
• Define This means you should explain the meaning or interpretation of a term or concept in your own words, including any qualities which are essential to understanding.
• Describe This means you should outline the most noticeable qualities or features of an idea, topic or the focus of the question.
• Discuss This means you must point out the important issues or features, key points, possible interpretations, and debate through argument. You should provide reasons for and against.
• Evaluate This means you must judge or calculate the quality, importance, amount, or value of something. You must provide an in-depth answer with as much detail as possible.
• Explain This means you need to make something clear or show your understanding by describing it or providing information about it. You will need to make clear how or why something happened or is the way it is.
• Identify You must recognise something and indicate who or what the required information is. The length of the answer should be guided by what you are being asked to identify.
• List You must record short pieces of information in a list form, with one or two words, or sentences on each line.
• Outline You must give a brief description of the main facts or sequence of events about something. The length of the response should be guided by what you are required to outline. As long as you include the main facts or points, then thats enough.
• Summarise You mustexpressthe most important facts or points about something in short and concise form.

Knowledge Questions

Information for students

Knowledge questions are designed for you to demonstrate your understanding of information you have learned during your study for this unit.Answer in the spaces provided and refer to the Glossary of Instructional Words for specific direction and requirements.

Question 1.

Identify and briefly outline three Australian and international standards relating to corporate sustainability.(150-200 words)

Question 2.

Identify and briefly outline the legislation, regulations and codes of practice that apply to an environmental sustainability policy for an organisation. Provide two examples in each category, as indicated in the provided table.(250-300 words)

Question 3.

Identify two internal and twoexternal information sources that can be used when planning and developing sustainability policies and procedures. Explain the relevance of each. (100 150 words)

Question 4.

Briefly explain how each of the following elements contribute to the development of sustainability policies and procedures.(150 200 words)

Question 5.

Identify two barriers to policy implementation. For each barrier, describe two strategies for overcoming it.(100 150 words)

Question 6.

A company's initial emissions were 100 metric tons of CO2 per year. The company was able to reduce its emissions and associated costs to 50 metric tons of CO2 per year after implementing sustainable practices over a period of 5 years.

Calculate the carbon footprint reduction using the following mathematical equation:

Carbon Footprint Reduction = (Initial Emissions - Final Emissions) / Time Duration

Assessment Tasks

Information for Students

You are required to demonstrate your skill and knowledge by working through each assessment task and submitting evidence as and when requested.

• Acknowledge any information you have used (websites, books etc.) by referencing the original source. For more information about how to reference please refer to theAIM Harvard Referencing Guide.
• Before you submit your work please ensure you have clearly named and labelled your documents as per theProgress Checklist.
• Prior to recording any video evidence have each participant complete theTrainingConsent for Recording Form.
• Assessment video evidence will need to be uploaded to YouTube.
• Watch this How toto get started.
• Upload your video presentation directly to YouTube
• Select the video to be unlisted in YouTube
• Provide the URL link to the video in your submission.

Note: Any organisational documentation presented as evidence within this assessment will be treated as commercial in confidence.

Assessment Conditions

Wherever possible, assessment should be undertaken within or in relation to a place of work where activities in the Assessment Tasks might reasonably occur. For the purposes of assessment, a place of work can include:

• Your own current employer or a previous employer
• A business you are familiar with (e.g. one owned and/or operated by a friend or family member)
• A local small business
• A community group, association, charity or not-for-profit organisation in which you have an interest

If you believe that you are unable to complete some or all Assessment Tasks within a unit of study using the above workplace settings, please contact your Trainer and Assessor to discuss alternative options.

Assessment Task 1

This task requires you to research and develop sustainability policies and procedures for a workplace. Ideally this will be your current workplace or one you are familiar with.

Start by identifying the organisation that your work will be based on, the industry it belongs to and the main type of work performed by the organisation. A table is provided, with an example to guide you.

Part A: Gather information

Carefully read the following:

Gather information towards developing sustainability policies by researching howtwo otherorganisations currently address sustainability issues:

• Chooseone organisation in thesameindustry or sector as your organisation for direct comparison.
• Chooseone organisation in a differentindustry or sector to generate further insights and information.

Use the tables that follow to summarise your findings. Where appropriate, you may include screen shots from your information sources.

Provide links to information sources and/or copies of documentation you have reviewed as part of your research.

Organisation 1 same industry

Organisation 2 different industry

Part B: Consult on workplace sustainability

Carefully read the following:

This part of the assessment requires you to consult with others on workplace sustainability.

Consult withat least two peoplein your chosen workplace to gain insights into current sustainability practices and concerns. If you have already led this type of consultation on sustainability, you may base your work on that consultation.

Use the table below to record your findings.

Part C: Analyse information and establish scope and objectives of policies

Carefully read the following:

Using the research that you conducted in Parts A and B of the Task, complete the following:

• identify at least three sustainability policies applicable to your chosen organisation
• identify the scope and objectives of these sustainability policies.

A table is provided to help you complete this Task with an example. Do not replicate the example; you must identify three other policies.

Ensure that your policy choices are applicable, that is, they fill a demonstrated need in your organisation, based on your research in Parts A and B.

Assessment Task 2

Part A: Develop and document policies for sustainability

Carefully read the following:

Selecttwoof the policies that you identified in Task 1C applicable to your organisation. Develop and document these policies. Include actions needed to implement the policies, including resources to be identified and sourced to support policy implementation.

If your organisation has templates and guidelines for document production, use these to develop your policies. Alternatively, you may use the templates provided.

Policy 1

Policy 2

Part B: Develop and document procedures for sustainability

Carefully read the following:

This part of the Task requires you to design and developtwoproceduresto support your sustainability policies. Your procedures may cover anytwothe following, relevant to your workplace/organisation.

• Safe working conditions
• Respectful and inclusive culture
• Healthy workplace design
• Employee/associate health and wellbeing
• Hazardous materials management
• Noise pollution
• Light pollution
• Water management
• Waste management and recycling
• Energy consumption
• Emissions reduction
• Resource acquisition and usage
• Staff/associate training and development
• Other your choice of sustainability issue(s)

If your organisation has templates and guides for document production, use these to develop your procedures. Alternatively, you can use the templates provided.

Procedure 1

Procedure 2

Part C: Implement policies and procedures for sustainability

Carefully read the following:

Show howpolicies and procedures for sustainability are implemented in your organisation.

A table is provided to help you complete this task.

• Indicate the methods used to implement sustainability policies and procedures in your organisation by checking the relevant boxes. This should be consistent with the implementation methods that you incorporated into the policies and procedures in Parts A and B of this Task.
• Explain how sustainability policies and procedures are implemented intowiderorganisational policies and procedures.

Assessment Task 3

Part A: Prepare to present workplace policies and implementation processes to key stakeholders

Carefully read the following:

Prepare to take your policies and implementation processes to your organisations key stakeholders by completing the following tasks:

• Identify and source resources required to implement sustainability policies
• Support implementation of workplace sustainability policies
• Track continuous improvements in sustainability approaches using recording systems

A table is provided to help you complete this task. Note that your responses should be consistent with the implementation and continuous improvement processes that you incorporated into the policies in Task 2, Part A.

Part B: Present workplace policies and implementation processes to key stakeholders

Carefully read the following:

Now that you have developed your sustainability policies, procedures and implementation processes, it is time to consult with key stakeholders and present the information to them.

In presenting the information, you should summarise and include the following:

• the research that you conducted in Task 1 with your key findings
• the policies, procedures and implementation processes that you developed in Task 2
• the resources, supports and recording systems that you identified in Part A of Task 3

Note that you must provideevidenceof presenting the information to stakeholders. This must bein a format that demonstratesoral communicationskills, such as a meeting or a video conference.

Provide the stakeholders with relevant written information. For example, you could provide copies of your policies, procedures and implementation processes as pre-reading material in your meeting invitation to stakeholders.

A table is provided to help you complete this task. Use it to summarise the following:

• Names and roles of the key stakeholders that you presented the information to
• How you presented the information evidence to be provided
• Stakeholder feedback on the information. Note, where feedback necessitates changes to the policies, procedures or implementation processes, you must provide updated versions of the document(s) incorporating the amendment/improvement.

Assessment Task 4

Part A: Review implementation of sustainability policies

Carefully read the following:

Review the implementation of the sustainability policies and procedures by conducting and distributing asurveyand submitting the responses. Develop and implement the survey using the instructions that follow.

Content of survey:Include 7 10 questions that gather information on the outcomes of the sustainability policies and procedures. Outcomes can be metrics such as reduced energy or water consumption, or they can relate to other objectives of the policies and procedures such as increased engagement and awareness.

Format:You are free to choose the format of your survey. You can ask respondents to provide rating scores, as shown by the following example:

You can pose questions that require short-written responses. Or you can use a mixture of formats to generate feedback on the policies and procedures.

Distribution: You may use an online survey tool to distribute your survey and receive and collate responses. Or you may distribute the survey internally using a method such as email, then manually collate the responses.

Responses:Share your survey with at leastfivestakeholders such as colleagues and customers and gather their responses. Include the responses in your submission for this Task. These can be documents or screenshots if your survey has been conducted online.

Part B: Document outcomes and identify trends

Carefully read the following:

Develop a one-page progress report on the implementation of the policies and procedures on sustainability. This report is to be sent to key personnel such as senior managers. It must include the following:

• outcomes of implementing the policies and procedures
• trends that require remedial action to improve performance

Outcomes could include the achievement of sustainability targets such as reduced energy consumption, increased engagement and awareness, improved brand reputation.

Trends could include non-compliance with procedures that require remedial action such as raising awareness through communication and/or training.

The outcomes and trends that you report must be consistent with the survey that you conducted in Part A. For example, if your survey indicated low awareness of policies and procedures, it would be appropriate to report this as a trend.

Attach the one-page progress report that you have developed as evidence for this Part.

Part C: Modify policies and procedures to incorporate improvements

Carefully read the following:

Undertake continuous improvement for your sustainability policies and procedures. This could be in the form of:

• Amendments to existing policy/procedure documents
• Addition of new procedures or processes
• A re-prioritisation of sustainability activities or allocation of resources
• A response to changes in the organisational context or operating environment
• A response to changes in regulation, legislation or codes of practice.

Include copies of your new or amended policy/procedure/practice as evidence for this Task.

End of Assessment