Diploma of Leadership and Management Strategies - Management Assignment Help

Assignment Task

Questions:

1.1.In your own words explain emotional intelligence principles and strategies. 
1.2.In organisations there are a variety of people who work together with varying emotions however they all work together to achieve business objectives. As a manager of a team, explain the type of methods you could use to develop emotional intelligence in others.
1.3.Refer to the virtual company Bounce Fitness. If you were employed as a Centre Manager at Bounce Fitness you would be meeting people from a diverse cultural background which includes clients and staff. Explain how you would communicate to a diverse workforce which has varying cultural expressions of emotion. 
1.4.Explain how you can use emotional intelligence in the context of building workplace relationships. 
1.5.It is important to apply emotional intelligence (EI) skills and attributes when managing teams. Use the table below, review each listed EI attribute explain why each attribute will help you with managing your Project teams.

Asessment task instructions: 
This is the first assessment task which consists of 5 written knowledge questions. You must complete all the knowledge questions at the required level to get a “Satisfactory” outcome. Purpose of the assessment task: To complete the unit requirements safely and effectively, the individual must understand:Key features of emotional intelligence principles and strategies, and emotional intelligence in the context of building workplace relationships. · Key elements of the relationship between emotionally effective people and the attainment of business objectives · Key strategies for communicating with a diverse workforce which has varying cultural expressions of emotion Assessment conditions and resources: Assessment will be conducted in a safe and simulated work environment and include access to: · relevant workplace documentation and resources · case studies and simulated environment and interaction.

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