left0center3303270CHCLEG003
left0center3303270CHCLEG003
Student Assessment
Task Two: Policy Development
00CHCLEG003
Student Assessment
Task Two: Policy Development
Assessment Cover Sheet
Qualification Title CHC52015 Diploma of Community Services
Unit Code CHCLEG003
Unit Title Manage legal and ethical compliance.
Student Name
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Student ID
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Assessment Task 2: Policy Development
Student Assessment Instructions
Your assessor will explain the arrangements for this assessment, including when it will occur and how the assessment will be conducted.
You must satisfactorily complete all sections of the assessment tasks.
Ask your assessor to clarify any aspect you are unsure about in this assessment task.
You may be asked to explain some parts of the assessment if the assessor needs any clarification.
Required Resources
You will need to have access to relevant legislation, standards and codes, and industry practices as well as your student learner guide.
You may need access to organisational documents and deliverables from earlier in this unit.
Evidence
You must submit the completed assessment by the due date.
Ensure you keep a copy of your submitted work.
When and where will this assessment take place?
This assessment may be undertaken in a simulated environment/in a classroom/at home to be discussed with the assessor.
Your assessor will provide you with the due date.
Your assessor may also specify the length of time allowed and the expected word count, if applicable.
What if the assessment is not suitable?
If you are unable to provide sufficient evidence within the assessment task, your assessor may be able to provide you with an alternative method. Discuss this with your assessor.
What happens if your answers are not satisfactory?
If any of the assessment is not satisfactory, your assessor will provide you with feedback. You may need to resubmit some or all the assessment tasks. Your assessor will explain the details of your reassessment.
In most cases, you will be allowed a maximum of three attempts.
If you are not satisfied with your assessment result, you have the right to lodge an appeal. Ask your assessor or contact the Course Coordinator for more information.
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Assessment Instructions: Creating a Privacy and Confidentiality Policy
This assessment has two parts.
Part 1: Create a Policy.
As a key member of the Equality First team, your manager has asked you to write a privacy and confidentiality policy. Equality First has recently developed a procedure document for privacy and confidentiality in their community services organisation (see below). They also have a template that they use to record their policies (see below). The template provides a guide to the word count for each section. This word count guide is to help you understand how much information each of your policy sections should contain.
Your task is to create a policy document that complements the practices and procedures of the organisation and follows the policy format that we have covered in this unit (see your learner guide for more information). Read the followingPrivacy and Confidentiality Procedurethat Equality First has documented and then write a policy by completing the below template.
Part 2: Reflective Question
Write a short reflection on why your policy is important to the service users. This is a short statement that asks you to provide your own views on why you think that the policy that you have written is important.
Privacy and Confidentiality Procedure
The following procedures comply with the Australian Privacy Principles (APP's) in the Privacy Act 1988 and related Regulations.
Collection of Information
Equality First (EF) only gathers personal information for the purpose of offering services that are directly linked to the organisation's objectives. This personal information may include details about a person's biological, psychological, and social circumstances. Additionally, EF will gather contact information from suppliers to place orders on behalf of the organisation. EF will also gather personal information from employees relevant to their employment, as well as from volunteers who are serving the organisation, and from contractors who are engaged to perform work for the organisation. All information will be collected on standard forms including the staff information form and the service user intake/assessment form.
Use and Disclosure
Equality First (EF) will not disclose any personally identifiable information to any third party unless it is required by law. In cases where personal information needs to be disclosed to another person, EF will obtain prior consent from the individual, for example, to verify employment with a bank or to meet legal obligations using the consent to disclose information form. In the event of an emergency where disclosing personal information about an individual is necessary to prevent harm or injury to another person, EF may provide relevant personal information. However, in such cases, a record of the situation and decision-making will be included on the critical incident report form, including to whom the information was released.
EF will not use personal information or images for direct marketing, social media, or the organisation's website unless written consent is obtained beforehand and an opt-out option is provided. If employees or volunteers are unsure whether the information is confidential, they should refer to the organisations management before disclosing any information to an external source.
Access to Personal Information
Employees, volunteers, contractors and service users may access their personal information at any time by contacting management.
Security of Information
Equality First (EF) will take necessary measures to safeguard personal information against misuse, loss, unauthorised access, interference, modification, or disclosure. These measures include reasonable steps to secure both electronic and hard-copy records, such as locking filing cabinets and storage areas, physically securing areas where personal information is stored, not storing personal information in public areas, establishing different access levels to limit information access to employees and volunteers, installing virus protections and firewalls, and positioning screens of computers, phones, and tablets in a way that prevents unauthorised access.
EF will dispose of personal information when it is no longer needed for the purpose for which it was collected, including information stored on decommissioned laptops and mobile phones.
Confidentiality
All individuals associated with Equality First (EF) have an obligation to maintain confidentiality and not disclose or discuss confidential information with others, even after their association with EF has ended. During their employment, service, or engagement with the organisation, individuals may come across sensitive information regarding EF or its service users, which must be kept confidential.
EF expects that all individuals treat any information acquired during their association with the organisation as confidential, including but not limited to commercially sensitive or confidential information, sensitive information such as financial transactions and personal information of service users accessing services, the information provided by current or potential service users, and any other information indicated as confidential from time to time.
Breaches
If any individual suspects a breach of confidentiality or privacy, they should report the matter to the management of Equality First (EF) using the Breach of Standards form. Breaches of this policy may lead to disciplinary action, which will depend on the severity of the breach. The action taken may include counselling, mandatory training, a formal warning, or termination of employment or contract.
Document Approval
Endorsed by Equality First Management Committee
Date Endorsed 20/03/2023
Effective Date 20/03/2023
Version Number 1.0
Related Documents EF Code of Conduct
EF Service Users Rights and Responsibilities
EF Critical Incident Policy
Review Date 20/3/2024
Responsible Person Ms Theresa Green. Operations Manager.
1.0 Policy Title: Click or tap here to enter text.2.0 Policy Statement
This should be a short statement outlining the purpose of the document, for example, what the document does. (20 to 50 words)
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Result Satisfactory Not Satisfactory
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3.0 Intention
This should be a short statement or list (dot points) describing the intentions or objectives of the policy. (50 to 100 words)
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Result Satisfactory Not Satisfactory
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4.0 Scope
The scope is the audience to whom the document applies. The statement should explain who or what the policy applies to. The scope should not duplicate the purpose. (20 to 50 words)
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Result Satisfactory Not Satisfactory
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5.0 Principles
This is the core section of the document that outlines the key policy principles. Statements should be short, concise, and unambiguous.
Policies are supported by procedures (including guidelines, frameworks, and plans), which are separate documents. Consider the procedure document already developed for EF. You should use the Australian Privacy Principles to guide your answers here. Make sure you reference your work! (200 to 300 words)
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Result Satisfactory Not Satisfactory
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6.0 Legislative or Other Authority
Here you need to list the laws or any regulations that influence the policy. Again, make sure you reference your work. (50 to 100 words)
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Result Satisfactory Not Satisfactory
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7.0 Supporting Documents
In this section, you need to mention any other documents (procedures, guidelines or forms) that are associated with this policy.
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Result Satisfactory Not Satisfactory
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8.0 Definitions
Definitions for all key terms used in this document should be listed in this section. Definitions are generally used for terms that:
are potentially ambiguous have specific meaning in the context of the policy document that differs from their plain-English meaning (or from their usage in other policy documents) are technical or specialised in nature. Make sure you reference where you sourced your definitions.
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Result Satisfactory Not Satisfactory
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Procedure Document Approval
Endorsed by Click or tap here to enter text.
Date Endorsed Click or tap here to enter text.
Effective Date Click or tap here to enter text.
Version Number Click or tap here to enter text.
Related Documents Click or tap here to enter text.
Review Date Click or tap here to enter text.
Responsible Person Click or tap here to enter text.
Result Satisfactory Not Satisfactory
Assessor Feedback:
Part 2: Reflective Question
In your own words, please write 150 to 300 words on why you think that this policy is important for the service users of Equality First.
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Result Satisfactory Not Satisfactory
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Reference List
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