MBA 502 Developing Intercultural Competence Assessment

 Your Task 

In response to the following scenario, students will produce a one-page infographic and a 500-750 word supporting paper detailing what would be included in a staff professional  development workshop entitled ‘Developing Intercultural Competence’. 

Assessment - Scenario 

You work for a medium sized Australian business. You manage a cohesive, supportive  and friendly work team of 25 people who have worked together for the last 10 years.  Your company has invited 15 new staff from your subsidiary in Thailand to assist with a  project in Australia.10 of the new staff will soon join your team. 

Your current work team are all native English speaking, 2nd generation or more  Australians. They have minimal experience working overseas or with new migrant  workers to Australia. You are planning a staff professional development workshop  that will be delivered to the current Australian staff and the new Thai employees in  your team. The workshop will be required to deliver three outcomes: 

1. An appreciation of cultural differences based upon Hofstede’s (1980)  model of Intercultural Dimensions and Hall’s (1963) model of high context versus low-context culture. 
2. 3 x practical examples of how to adapt messages to make these  relevant and understandable for all members of staff. These examples  will draw upon either Hofstede’s theory or Hall’s theory of high-context  versus low- context cultures, or both. 
3. 3 x strategies (specific actions) that will make the new staff feel  

The following Subject Learning Outcomes addressed in this assessment are: 

LO3: Evaluate the importance and influence of diversity and culture and their  associated implications for organisations and leadership.

LO4: Analyse and evaluate successful models of intercultural management,  highlighting the issues and key strategies for overcoming challenges.

Assessment Instructions 

Part 1  

Students are to prepare a one-page infographic. This will be used in the  approval process of the workshop. You will be giving a clear and succinct, one page snapshot of what the participants are going to learn and do in the  workshop. Most importantly, you will include why they will be learning and  doing those things by linking to relevant theories. This information will be  submitted to your manager for approval. 

The design of this infographic is entirely the choice of the student. Exploring  sites such as Canva will provide templates to start from, if required. Remember  to adhere to the principles of an infographic – less text and more imagery to  convey meaning. You can elaborate in text form during step 2.  

Part 2  

Your manager will also require a 500-750 word supporting paper that expands  upon your infographic information. This document may be read by various upper  management stakeholders, in order to seek approval for your proposed  workshop. In the supporting paper, students should expand upon: 

•  The theories and models of cultural intelligence as above. 
•  Academic theories and papers - 
  • A minimum of two being included in the infographic. 
  • A minimum of three in the supporting paper. 
•  Non-academic resources -  
  • A minimum of one such as websites, government publications, 
  • Census data and newspaper articles