PRAGNYA Neppalli Sri Sai ContactNebula, Egerton St, Broomhall, Sheffield S1 4JX+44 (0) 7399132150
PRAGNYA Neppalli Sri Sai ContactNebula, Egerton St, Broomhall, Sheffield S1 4JX+44 (0) 7399132150
pragnyanep@gmail.com
ObjectiveI am a passionate hospitality Masters student seeking an exciting opportunity in a reputed hotel. I wish to gain more knowledge and experience in the management field of the hotel industry. I am an innovative and motivated person with excellent communication skills. I see myself grow to a hotel managerial position of a well reputed hotel in my career journey and eventually setup and lead an establishment of my own.
EducationMSc International Hospitality and Tourism ManagementS.H.U. Sheffield Hallam University,Sheffield, United KingdomSept 2023 Present
Bachelor of Arts in Global Business ManagementR.G.U. Robert Gordon University,
United Kingdom.Course taught at B.H.M.S, awarded by RGUNov 2019 - Dec 2020Higher Diploma in Hospitality ManagementB.H.M.S. Business & Hotel Management SchoolLuzern, SwitzerlandNov 2018 - Nov 2019Foundation Diploma in International Hospitality & Tourism ManagementM.D.I.S. Management Development Institute of SingaporeSept 2017 April 2018 Experience
June 2023 Jan 2024
Sales Support Specialist Hospitality Academy, Spain (work from home)
- Conducting sales calls and coaching young professionals by providing expert career advice.
- Direct potential students to the program that best matches their needs and expectations.
- Developing strategies to grow and maintain the market.
- Partnering with potential universities and agencies to have more options and providing easy access for the candidates.
Feb 2022 March 2023
Guest Experience Expert Gaylord Opryland Resort & Convention Center, (2888 rooms)Nashville, USA - Learning and mastering excellent guest service and communication skills, with an ability to handle difficult customer situations. - Undergoing Operational training focusing on developing supervisory skills and delivering front desk responsibilities. - Developed customer negotiation skills by upselling rooms to targeted customers, attracting them on specialized packages and amenities & made a revenue of $36k-$38k to the company.
- Being a leader of a team, completing daily leadership tasks and checklists.
May 2019 Nov 2019
F&B Service Internship Klinik Schloss Mammern,Mammern, Switzerland - Acted as inhouse Assistance at Matre dhtel. - Managed orders for room service and on-spot reservations for a volume of approximately 80-90 guests. - Underwent elaborative training at receiving guests, concierge activities, backend kitchen duties and order management.
June 2018 Aug 2018
Talent Acquisition in Human Resources, InternshipTaj vivanta.Chennai, India - Helped in HR administration functions such as accounting new job openings and job description activities. - Performed extensive screening and recruitment of candidates as a part of talent acquisition team
Key Skills and Languages
MS Office, Opera, FMPMS
Telugu(Native), English(Fluent)
Tamil(Fluent), Hindi(Fluent)
German(Basic) Interests
Swimming, travelling, Playing Badminton, Painting, Photography
AchievementsBadminton (school level)- 1st place, womens doubles- 1st place. womens singles- 2nd place, mixed doubles
