Principles of Communication in Health and Social Care
Question 1
- Identify the different reasons people communicate (you must identify at least six)
Question 2
- Explain how communication affects relationships in the work setting (expected 25-100 words)
Question 3
- Explain the features of two-way communication (expected 25-100 words)
Question 4
- Explain how people from different backgrounds may use and/ or interpret communication methods in different ways (expected 25-100 words)
Question 5
- Identify barriers to effective communication (you must identify at least six)
Question 6
- Explain ways to overcome barriers to communication (you must explain at least four)
Question 7
- Explain strategies that can be used to clarify misunderstandings (you must explain at least four strategies)
Question 8
- Explain ways to maintain confidentiality in day-to-day communications (you must explain at least three)
Question 9
- Explain the importance of meeting a service-users individual communication needs (you must explain at least four factors)
Question 10
- Explain how to establish the communication and language needs, wishes and preferences of service-users (you must explain at least four methods)
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