Read the scenario and then answer the questions that follow.
Read the scenario and then answer the questions that follow.
You work at CareShore as a Case Manager.As part of your role as a case management supervisor, you are required to review case management plans and practices to ensure that practice standards and legislative requirements are adhered to.As part of your review processes, you must also evaluate and improve your own performance. This includes staying up to date with trends in the industry.
Part 1
1)Complete the following self-assessment. When answering the questions, you may reflect on your performance during this course, within the case studies/scenarios and within your structured workplace learning. You should complete this self-assessment in conjunction with your peers or supervisor where possible. If you are not able to do this with someone in the workplace, complete it with another student, a friend or family member.
For each of the following statements, rate how often you do this in your work from 1 (always) to 5 (never).
Note that there are no right or wrong answers and you will not be graded on how you rate yourself in this. Instead, your assessor will be looking to see that you can conduct an honest self-assessment.
Statement Rating (1-5)
I put the clients needs first I show commitment to clients in the way that I speak and behave I discuss my work strategies with my peers in order to improve I meet the promises that I make my clients I include the client in the development, management and review of their case management plan I take the time to get to know the client I seek feedback from the client I follow practice standards I look for ways to improve my performance I acknowledge complaints and review them as a way to improve performance I empathise with the client I take responsibility/accountability for my actions I advocate for my client I avoid taking actions that are outside my scope of responsibility I maintain professional boundaries I seek specialist advice when required I escalate and refer issues that are outside of my scope of responsibility I adequately supervise others I provide advice and support to others I monitor and review the work of others 2)Based on this assessment, list and describe at least three (3) of your strengths that you have identified. (50-100 words)
3)Based on this assessment, list and describe three strategies you can implement to improve your professional performance. (50-75 words)
How can your personal beliefs, value and behaviour affect your professional practice? (50-100 words)
C.Describe two (2) models of professional reflection that you could use and their processes.
Model(10 words each) Processes(50 words each)
Part 2
A.Identify two (2) current industry developments and describe you could consider integrating into your work practice.
Development(30 words each) How could you integrate this to improve your work practice?(50 words each)
B.Learning is a vital process within professional practice. Briefly describe each of the different learning styles and how they impact learning.
Definition(50 words each) What would you do for this type of learner?(50 words each)
C.Use the following table to prepare a self-development plan, based on your self-assessment in Part 1. You must identify at least three (3) learning goals in your plan and you must incorporate a range of professional development options provided under resources required.
Goal(30 words each) Goal 1: Goal 3: Goal 3:
Actions to take(50 words each) Timeframe for completion in months/years(10 words each) Resources required in industry networking or professional associations(10-30 words each) Resources required in training requirements and optionsor informal and formal ways of learning and developing(10-30 words each) How will your progress be measured?(50 words each) Anticipated outcomes(50 words each) D.List three (3) supports you could access for self-care when you recognise personal stress.
Self-care need(30 words each) Self-care supports you could access in relation to this need(50 words each)
