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right16192500546100584200HNC Healthcare Practice England

2022 2023

Year 1 (Feb 2023 Cohort)

Unit Handbook

Unit 17: Effective Reporting and Recordkeeping in Health and Social Care Services

Hand in Dates:Assessment 1: 15/09/2023

Assessment 2: 29/09/2023

Unit Tutor(s): Syed Taj/Ebere Ubah

Internally Verified by: Dr. Marcus ChilakaLead IV:Victoria Harris

00HNC Healthcare Practice England

2022 2023

Year 1 (Feb 2023 Cohort)

Unit Handbook

Unit 17: Effective Reporting and Recordkeeping in Health and Social Care Services

Hand in Dates:Assessment 1: 15/09/2023

Assessment 2: 29/09/2023

Unit Tutor(s): Syed Taj/Ebere Ubah

Internally Verified by: Dr. Marcus ChilakaLead IV:Victoria Harris

-228600000

4048125678497500

Introduction

Welcome to the module Effective Reporting and Recordkeeping in Health and Social Care Services. Mr. Syed Taj & Mrs. Ebere Ubah (Office Room: 104) are the delivering lecturers for this unit.

The module will be delivered on Monday/Tuesday to Group A and Thursday/Friday to Group B, with lessons commencing on 26th June 2023 for 8 weeks with submission of assessment 1 on 15th September 2023 and assessment 2 on 29th September 2023. The module descriptors can be found within this handbook.

Teaching Strategy

The scheme of work outlines the topics you will be taught over the 8-week period. The module will be delivered through a mix of practical and theory lectures, seminar discussions and workshops. Classroom activities may also take the form of case study discussions, student led presentations and group work. In addition, you will be expected to take responsibility for your learning through reading the recommended textbooks, academic journals and given case studies and handouts. Furthermore, the City College VLE and Loughborough College Learnzone sites should be your first port of call for information relating to this module.

Assessments

You will be assessed throughout your study both formatively during class input e.g., in the form of tests, question and answer sessions and case study debates and summatively through written and verbal assignments. The assignment briefs for the assessments are to be found within this handbook and include the marking criteria that you will be assessed against. You will be given written feedback which identifies the strengths and areas where you could have improved your work to achieve a higher grade. Your tutor will also give you verbal feedback.

Please note that assignment feedback will be provided within 3 weeks of submission.

Submission of Assessments

Students are required to submit an electronic version of their work through Microsoft Teams into our Turnitin database. The course tutors will explain what this is and how students submit their work through this process at the start of the unit in class. Please note that all work must be submitted electronically at the time and date stated on the assignment brief. Failure to submit by this time will result in a penalty for late submission. Presentations should also be submitted through Microsoft Teams into our Turnitin database.

In addition to that:

The work you submit must be in your own words. If you use a quote or an illustration from somewhere you must give the source.

Make sure your work is clearly presented in chronological order and has a logical flow.

Include a list of references at the end of your document. You must give all your sources of information.

Make sure your work is clearly presented and that you use readily understandable English.

English presented within the body of your assignment must show academic proficiency and comply with academic requirements.

Wherever possible use a word processor and its spell-checker.

Any act of plagiarism and collusion (including use of Contract Cheating or Text Box etc.) will be seriously dealt with according to the City College Limited regulations.

Assignment Schedule

DEADLINES ASSIGNMENT

Assessment 1: 15/09/2023 Assessment 1: 2500 words written booklet on the legal and regulatory aspects of reporting and record-keeping in a care setting. The Booklet should also detail on the internal and external requirements for recording information with a review of the use of technology in reporting and recording service user care in own care setting.

Assessment 2: 29/09/2023 Assessment 2: 10-minute individual presentation that will demonstrate how records are kept and maintained in own care setting in line with national and local policies.

Word Count/ Presentation Times

The length of assessments provided within the briefs are to improve your academic skills concerning concise presentation of information however you will not be penalised for not being within the recommended length.

Research and Referencing

Your research should be referenced using the Harvard referencing system. Please also provide a reference list using the Harvard referencing system to show the sources of information used.

Resubmission Opportunity

An assignment provides the final assessment for the relevant Learning Outcomes and is normally a final assessment decision. A student who, for the first assessment opportunity, has failed to achieve a Pass for that unit specification shall be expected to undertake a reassessment. Please see points below for further guidance on this:

Only one opportunity for reassessment of the unit will be permitted.

Reassessment for course work, project- or portfolio-based assessments shall normally involve the reworking of the original task.

For examinations, reassessment shall involve completion of a new task.

A student who undertakes a reassessment will have their grade capped at a Pass for that unit.

A student will not be entitled to be reassessed in any component of assessment for which a Pass grade or higher has already been awarded.

Tutor Support

Your module tutors will support you if you have any problems with your assignment and the best way of contact is via the email system. The tutor email addresses are:

Module Tutor:syed.taj@city-college.co.ukebere.ubah@city-college.co.ukAcademic Tutor Support: priscilla.ishaku@city-college.co.ukglena.rashid@city-college.co.uk

Academic Support and Employability

As a support mechanism throughout your course, you will have full access to the Higher Education (HE) study skills online package. These sessions provide you with the fundamental skills needed to develop as a student studying in, HE and support and guidance to achieve your academic and professional ambitions.The series of informative topics have interactions, quizzes to test understanding and links to further reading to enhance your knowledge.

These resources will act as your point of reference across many different aspects of your course from time management to how to write your assessments. Tutors will be using these resources as teaching and learning materials and will also expect you to access them to aid effective completion of assessments and examinations.

If you have any questions or queries regarding these resources, then please contact your progress tutor. Topics include:

Collecting, interpreting, and managing data

Critical analysis

Learning styles

Managing information searches

Personal study skills stress management and time management and organisationPlagiarism, referencing and citations

Presentations

Problem solving and decision making

Reading skills

Reflective practice

Revision and exam skills

Skills analysis Self-awareness and skills for HE and beyond

Writing skills Assessment writing and grammar, spelling, and sentence structure.

Employability BehavioursThroughout this module you will develop the following employability behaviours and skills identified by employers as essential in the work place:

Within seminars and group presentations you will show an ability to work within a team.

During formative and summative assessments, you will solve a variety of problems through critical thinking.

Communications skills will be developed during seminars answering formative assessments and when presenting summative assessments.

In order to develop answers to key questions and develop summative assessments you will evidence self-management to produce assessments within a given timeframe.

Flexibility and adaptability will be evidenced when developing answers to key questions during formative and summative assessments.

Independent study

The key element of the transition to HE is independent study learning to work by and for yourself. This is essential in order to develop an in-depth knowledge and understanding of your subject and your program is designed to help you develop as an independent learner.

Unit 17: Effective Reporting and Record keeping in Health and Social Care Services

Introduction

With the use of technology becoming more widespread, information is increasingly easy to obtain, store and retrieve. However, it is also becoming easy for the wrong people to have access to information. With increasing emphasis on accuracy and digital safety and taking into consideration the sensitive information recorded and used in healthcare settings, practitioners responsible for handling data or other information is expected to take the initiative in managing records appropriately and efficiently and reporting accurately to line managers.

This unit is intended to introduce students to the process of reporting and recording information in health, care, or support services; it will allow them to recognise the legal requirements and the regulatory body recommendations when using paper or computers to store information, as well as the correct methods of disposing of records. This unit will enable students to recognise the importance of accurate recording and appropriate sharing of information and be able to keep and maintain records appropriately in their workplace.

Students will be expected to use appropriate methods to record and store information from their workplace and to follow data protection principles to use and dispose of the information on the completion of tasks.

Students completing this unit will have developed the knowledge and skills to manage day-to-day recording and reporting which are essential to being an effective care practitioner and manager.

Learning Outcomes

By the end of this unit students will be able to:

Describe the legal and regulatory aspects of reporting and record-keeping in a care setting.

Explore the internal and external recording requirements in a care setting.

Review the use of technology in reporting and recording service user care.

Demonstrate how to keep and maintain records in a care setting in line with national and local policies and appropriate legislation.

Essential content

LO1 Describe the legal and regulatory aspects of reporting and record-keeping in a care setting

Statutory requirements and guidelines

Legislation: Data protection e.g., General Data Protection Regulations (2018) and principles, Freedom of Information Act (2000), Human rights e.g., Human Rights Act (1998), OR data protection and human rights legislation as currently applicable in own home country

Statutory guidance, e.g. The Caldicott Report and Principles (1997), Health and

Social Care Information Centre Code of Practice on Confidential Information

(HSCIC, 2014), Information Commissioners Office Data sharing code of practice (ICO, 2016), OR other governmental body requirements as currently applicable in own home country

Regulatory and inspecting bodies requirements

The Fundamental Standards of Care, or equivalent as applicable in own home country

Regulatory Bodies Professional Standards and Codes of Conduct

Inspecting body requirements e.g., Care Quality Commission (CQC)

Implications of failing to comply

Enforcement notices, monetary penalty notices, or other legal action Audit

Credibility of workplace

Own professional credibility

Termination of contract

Media response

Consequences for the individual e.g., loss of trust in services, loss of dignity, privacy and respect

LO2 Explore the internal and external recording requirements in a care setting

Purpose of recording information

Paper documents, e.g., clinical notes, accident and incident reports and statements, meeting minutes or notes, risk assessments, visitor, and staff logs

Patient information, electronic or written e.g., care plans, nutrition recording, medicines recording, documents for requesting and reviewing tests

Electronic documents, e.g., laboratory reports, letters to and from other professionals, emails, text messages

Information systems/databases

Other recording and reporting media, e.g., x-rays, photographs, videos, tape recordings of telephone conversations, printouts from monitoring equipment

Information transmitted verbally

Differences between different classes of information and confidentiality requirements of each

Public information

Private and personal

Confidential

Restricted

Internal and routine business

Maintaining confidentiality

Secure systems for recording and storing information

Processes and procedures regarding the storage of records, e.g., electronic, paper, laptops, memory sticks, home working, information in transit, encryption of data, access privileges

Errors in recording and reporting

The importance of accuracy in recording data

The use of sampling for quality standards

Consequences of errors, e.g., the risk to service users, loss of reputation, loss of credibility, financial penalties, and prosecutions

Retention and disposal of records

Expectations regarding maintenance of records, e.g., time boundaries

Accessibility of electronic records

Disposal of records, e.g., shredding, pulping, burning, use of specialist services

Purpose of sharing information

Identifying objectives

Consent from service users and/or their advocate/s

Implications of sharing without individuals knowledge and consent

Sharing with personnel, e.g., other professionals providing care, staff involved in the investigation of complaints, audits, or research

Following appropriate court documentation

Sharing statistics

Sensitive information

Service user queries and complaints

Public health investigations

ICO data sharing code of practice, e.g., express obligations, express powers, implied powers

Internal recording requirements

Medical history

Tests

Treatment, e.g., anaesthetics reports, surgery records

Clinical incidents, complaints

Diagnosis

Medical management plan

Service user care forms

Telecare recording

Telephone consultations, clinician, and other specialists calls

Frequency of recording, timescales

Signatories

External recording requirements

Health and safety: reporting accidents and incidents, requirements of legislation relevant to the recording of information relating to health and safety, e.g. The Health and Safety at Work, etc. Act (1974), Management of Health and Safety at

Work Regulations (1999), Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (1995), Workplace (Health, Safety and Welfare) Regulations (1992)

Role of public bodies, e.g. The Health and Safety Executive, CQC, local authorities

Child or adult protection requirements Reporting concerns

LO3 Review the use of technology in reporting and recording service user care in a care setting

Digital working

Care plan applications using new technologies e.g., smartphones

Use of tablets to record

Virtual consultations, through online software applications

Other current examples of the use of digital technologies in care

Digital technology safety guidelines

Data breach

Sharing on incompatible software

Involving service users in the process

Principles of co-production and co-management

Empowering care choice

Access to information

National Institute for Care and Excellence (NICE) guidance

Benefits of digital working

Flexibility of access

Improved communication and information sharing

Resource savings

Efficiency

Currency of information

Barriers to digital working

Cost

Training implications

Software updates

Staff and service user apathy or lack of skills

Ethical issues

LO4 Demonstrate how to keep and maintain records in own care setting in line with national and local policies

Features of effective records

Up to date

Complete

Accurate, understandable, and legible

Timely

Clear and concise

Using appropriate digital technology

Completing to support the delivery of high-quality care

Typical types of records completed in care practice

Timesheets and rotas

Cleanliness and hygiene records

Minutes of meetings

Recording nutritional status

Recording progress or change

Recording interventions

Recording episodes of care

Administration of medication

Recording changes to care routine/agency e.g., transfers of care

Recording adverse events and confrontations

Reporting incidents, accidents or near misses

Using sound numeracy skills

In day-to-day administration and management of records

In recording information regarding nutrition and fluid balance

In monitoring routine activity

In medication management

In relation to accurate medicines calculations

In recording and interpreting physiological data, e.g., graphs and charts

Responding to vulnerable individuals in medication management

In filing and storing information

Maintaining records

Secure storage of information and data

Secure transference of records

Accessibility

Recognising and responding to errors and issues

In recording and reporting

In maintaining confidentiality

In maintaining security

Responsibilities of different staff

Notifying others

Whistleblowing

Following procedures to correct

Learning Outcomes and Assessment Criteria

Pass Merit Distinction

LO1 Describe the legal and regulatory aspects of reporting and record-keeping in a care setting.

D1 Evaluate the consequences of non-compliance with reference to the media, service user safety and the credibility of the care setting.

P1 Describe the statutory requirements for reporting and record-keeping in own care setting.

P2 Describe the regulatory and inspecting bodies requirements for reporting and record-keeping in a care setting. M1 Analyse the implications of non-compliance with legislation, regulating and inspecting bodies requirements. LO2 Explore the internal and external recording requirements in a care setting.

D2 Evaluate own work settings arrangements and processes for storing and sharing information, makingrecommendations for improvement.

P3 Describe the process of storing records in own care setting.

P4 Explain the reasons for sharing information within own setting and with external bodies.

P5 Accurately illustrate the internal and external requirements for recording information in own care setting. M2 Examine the current processes in own care setting related to storing and sharing records. LO3 Review the use of technology in reporting and recording service user care in a care setting. D3 Evaluate the effectiveness of the use of technology in terms of meeting service user needs, ensuring appropriate care is given

and maintaining confidentiality.

P6 Describe how technology is used in recording and reporting in own care setting.

P7 Explain the benefits of involving service users in record-keeping processes. M3 Review the use of digital technology in

relation to own medical

management procedures or care plan. LO4 Demonstrate how to keep and maintain records in own care setting in line with national and local policies. D4 Evaluate the effectiveness of own completion of the documentation in terms of meeting service user needs, ensuring appropriate care is given and effective reporting is carried out.

P8 Produce accurate, legible, concise, and coherent records regarding service user care for different service users following own settings guidelines.

P9 Explain different aspects of own management of service user records with reference to compliance with national and local policies and guidelines. M4 Analyse the process of maintaining records in own setting, identifying any potential or actual difficulties.

Indicative Reading

Brammer, A. (2020) Social work law 5th edn. Pearson: London.

Bolton, G. (2018) Reflective Practice: Writing and Professional Development. 5th edn. Sage Publications Ltd.: London.

Evans, M. and Harvey, D. (2022) Social Work Law: Applying the Law in Practice. Critical Publishing Ferguson: St Albans.

Yeo, G. (2018) Records, Information and Data: Exploring the Role of Record Keeping in an Information Culture. Facet Publishing: London.

Websites

hcpc.org.uk Health and Care Professions Council Health record and communication practice standards for team-based care. NHS Information Standards Board, 2004. (Guidance)

ico.org.uk Information Commissioners Office

Guide to Data Protection

Data Sharing Code of Practice

(Training)

nmc.org.uk Nursing and Midwifery Council

The Code for Nurses and Midwives

Guidelines for Records and Record-keeping (Guidance)

nursingtimes.net Nursing Times

The importance of good Record-keeping for nurses

(Article)

Skills for Care

Digital working, learning and information sharing

A workforce development strategy for adult social care (Training)

Scheme of work

Date Content Indicative Reading

1

W/C

26/06/2023 Introduction to the unit and assignment.

Statutory requirements and guidelines.

Regulatory and inspecting bodies requirements.

Implications of failing to comply.

Group activities:

Explore the link between law, policy, and ethical practice.

Discuss conventions within policy with peers.

Identify the advantages within policy and ethical practice across the group.

Review case study and application of law locally and nationally. Brammer, A. (2020).

Evans, M. and Harvey, D. (2022).

2

W/C

03/07/2023 Purpose of recording information: paper documents, electronic documents, information systems/databases, other recording and reporting media.

Group activities:

Research and highlight differences between different classes of information and confidentiality requirements of each: public information, private and personal, confidential, restricted, internal and routine business.

Discuss the secure systems for recording and storing information and the importance of accuracy in recording data.

Explore the purpose of sharing information and the internal and external requirements for recording information in own care setting.

Yeo, G. (2018).

3

W/C

10/07/2023

Digital working: Care plan applications using new technologies e.g. on smartphones.

Involving service users in the process.

Sample activities:

Brainstorm and discuss benefits of digital working.

Discussion activity Barriers to digital working. Yeo, G. (2018).

Evans, M. and Harvey, D. (2022).

4

W/C

17/07/2023 Features of effective records.

Typical types of records completed in care practice.

Using sound numeracy skills.

Maintaining records.

Recognising and responding to errors and issues.

Sample activities:

Group activity each group to focus on different methods of keeping and maintaining records in own care setting in line with national and local policies.

Discussion activity Sound numeracy skills in day-to-day administration and management of records. Bolton, G. (2018).

Yeo, G. (2018).

W/C

24/07/2023 Summer Holidays

5

W/C

04/09/2023 Revision LO1 & LO2.

6

W/C

11/09/2023 Assessment 1 Submission.

Revision LO3 & LO4.

7

W/C

18/09/2023 Completion of Assessment 2.

8

W/C

25/09/2023 Assessment 2 Submission.

Please note: the scheme of work is for guidance only and may be altered to suit the needs and pace of the group.

center964565HNC Healthcare Practice England

2022 - 2023

Year 1 (Feb 2023 Cohort)

Assignment BriefAssessment 1

Unit 17: Effective Reporting and Recordkeeping in Health and Social Care Services

Assessment 1:Booklet

Assignment Deadline: 15/09/2023

Unit Tutor(s): Syed Taj/Ebere UbahInternally Verified by: Dr. Marcus ChilakaLead IV:Victoria Harris

00HNC Healthcare Practice England

2022 - 2023

Year 1 (Feb 2023 Cohort)

Assignment BriefAssessment 1

Unit 17: Effective Reporting and Recordkeeping in Health and Social Care Services

Assessment 1:Booklet

Assignment Deadline: 15/09/2023

Unit Tutor(s): Syed Taj/Ebere UbahInternally Verified by: Dr. Marcus ChilakaLead IV:Victoria Harris

-1025525-24511000-4857758890003764280854635800

Unit number and title Unit 17 Effective Reporting and Recordkeeping in Health and Social Care Services

Qualification Pearson BTEC Level 4 HNC Healthcare Practice England

Start date 26/06/2023

Complete Assignment Deadline/hand-in 15/09/2023

Assessor Syed Taj/Ebere UbahAssignment title Information Booklet which describes the legal and regulatory aspects of reporting and record keeping in a care setting; and explores the internal and external recording requirements with a review of use of technology in own place of work.

Purpose of this assignment

Students will be familiarised with the process of reporting and recording information in health, care, or support services; it will allow them to recognise the legal requirements and the regulatory body recommendations when using paper or computers to store information, as well as the correct methods of disposing of records.

The students should be able to:

Describe the statutory requirements for reporting and record-keeping in own care setting.

Describe the regulatory and inspecting bodies requirements for reporting and record-keeping in a care setting.

Describe the process of storing records in own care setting.

Explain the reasons for sharing information within own setting and with external bodies.

Accurately illustrate the internal and external requirements for recording information in own care setting.

Describe how technology is used in recording and reporting in own care setting.

Explain the benefits of involving service users in record-keeping processes.

Scenario

You are working as a Healthcare Assistant for a Care Home. Part of your job role includes reporting and record-keeping for storing and sharing information and ensuring efficiency and compliance with legal and national policies. Your line manager has asked you to prepare an Information Booklet (2500 words) which reviews the legal and regulatory aspects of reporting and record-keeping in a care setting. The Booklet should also explore the internal and external requirements and review the use of technology for recording information in own care setting. The Booklet will be used for training of new recruits to help them understand the process and requirements of record keeping at your workplace.

Guidance:

The booklet should be professionally created with a two-column layout, text alignment set to Justified, Ariel font, size 11 and is expected to include suitably sized images and diagrams or tables where applicable. You should consider the fact that upon printing your work should take the form of a booklet for a reader.

Assignment 1: The legal and regulatory aspects of reporting and internal and external recording

requirements in a care setting Information Booklet (2500 words) (Completion: 15/09/2023).

Prepare an information Booklet in which you:

Describe the statutory requirements for reporting and record keeping in own care setting together with a description of the regulatory and inspecting bodies requirements for reporting and record keeping in a care setting. Within your description, you should include an analysis of the implications of non-compliance with legislation, regulating and inspecting bodies requirements.

Conclude your discussion with an evaluation of the consequences of non-compliance with reference to the media, service user safety and the credibility of the care setting.

Describe the process of storing records in own care setting and explain the reasons for sharing information within own setting and with external bodies. You must accurately illustrate the internal and external requirements for recording information in own care setting by examining the current processes in own care setting related to storing and sharing records.

Conclude your discussion with an evaluation of the own work settings arrangements and processes for storing and sharing information, making recommendations for improvement.

Describe how technology is used in recording and reporting in own care setting with an explanation of the benefits of involving service users in record-keeping processes. You should review the use of digital technology in relation to own medical management procedures or care plan with reference to you selected workplace setting.

Conclude your work with and evaluation of the effectiveness of the use of technology in terms of meeting service user needs, ensuring appropriate care is given and maintaining confidentiality.

Final Completed Assignment Hand-in date: 15/09/2023 (Information Booklet 2500 words)

The completed Booklet should include an introduction, a conclusion and a reference list.

The Booklet must be submitted in one MS Word file to Turnitin (available via MS Teams) using the Hand-In option under the Assignments section on Teams. These must be on or before the set deadline. Failure to meet these deadlines will result in your work being penalised and will be capped at a pass.

Please note you may be required to participate in a professional discussion with your module tutor to further assess your understanding of the assessment criteria.

Please Note: You must ensure that you cover each task in sufficient detail in order to meet the learning outcomes.

center964565HNC Healthcare Practice England

2022 - 2023

Year 1 (Feb 2023 Cohort)

Assignment BriefAssessment 2

Unit 17: Effective Reporting and Recordkeeping in Health and Social Care Services

Assessment 2:Individual PowerPoint Presentation

Assignment Deadline: 29/09/2023

Unit Tutor(s): Syed Taj/Ebere UbahInternally Verified by: Dr. Marcus ChilakaLead IV:Victoria Harris

00HNC Healthcare Practice England

2022 - 2023

Year 1 (Feb 2023 Cohort)

Assignment BriefAssessment 2

Unit 17: Effective Reporting and Recordkeeping in Health and Social Care Services

Assessment 2:Individual PowerPoint Presentation

Assignment Deadline: 29/09/2023

Unit Tutor(s): Syed Taj/Ebere UbahInternally Verified by: Dr. Marcus ChilakaLead IV:Victoria Harris

-1025525-24511000-4857758890003764280854635800

Unit number and title Unit 17 Effective Reporting and Recordkeeping in Health and Social Care Services

Qualification Pearson BTEC Level 4 HNC Healthcare Practice England

Start date 26/06/2023

Complete Assignment Deadline/hand-in 29/09/2023

Assessor Syed Taj/Ebere UbahAssignment title Individual Presentation which demonstrates the maintenance and record keeping in own care setting in line with national and local policies.

Purpose of this assignment

Students will recognise the importance of accurate recording and appropriate sharing of information and be able to keep and maintain records appropriately in their workplace. Students will be able to use appropriate methods to record and store information from their workplace and to follow data protection principles to use and dispose of the information on the completion of tasks.

The students should be able to:

Produce accurate, legible, concise, and coherent records regarding service user care for different service users following own settings guidelines.

Explain different aspects of own management of service user records with reference to compliance with national and local policies and guidelines.

Scenario

With reference to own place of work, you have been asked by your line manager to review the record keeping in own care setting in line with national and local policies. You will be expected to evaluate with reference to work practices, the effectiveness of own completion of documentation in terms of meeting service user needs, ensuring appropriate care is given and effective reporting is carried out.

Assessment 2: Reporting and maintaining service user records in own care setting.

10 Minute Individual Presentation (Completion: 29/09/2023).

Prepare and deliver a 10-minute individual presentation in which you:

Provide evidence of practice by producing accurate, legible, concise, and coherent records regarding service user care for different service users following own settings guidelines together with an explanation of different aspects of own management of service user records with reference to compliance with national and local policies and guidelines. You should support your explanation further by analysing the process of maintaining records in own setting and identify any potential or actual difficulties.

Conclude your work with an evaluation of the effectiveness of own completion of the documentation in terms of meeting service user needs, ensuring appropriate care is given and effective reporting is carried out.

Presentation Guidelines:

You must submit a copy of your presentation file along with accompanying speaker notes to Turnitin via MS Teams by the Assignment submission date.

You will be presenting the work to your tutor and your presentation will be video recorded. Remember to provide a list of references you have used during your study in the last slide of your presentation.

Please note you will be assessed on the delivery of your presentation only and not on your accompanying speaker notes. In addition, you will be asked questions at the end of the presentation to further assess your understanding of the assessment criteria.

Final Completed Assignment Hand-in date: 29/09/2023 10-minute Individual Presentation

The completed Presentation work file should include an introduction, a conclusion and a reference list.

The completed work must be submitted as one PowerPoint file to Turnitin (available via MS Teams) using the Hand-In option under the Assignments section on Teams. This must be done on or before the set deadline. Failure to meet this deadline will result in your work being penalised and will be capped at a pass.

Please Note: You must ensure that you cover each task in sufficient detail to meet the learning outcomes

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