Student Name Student Number Unit Code/s & Name/s CHCLEG003 Maintain legal and ethical compliance

Student Name Student Number Unit Code/s & Name/s CHCLEG003 Maintain legal and ethical compliance

Cluster Name If applicable N/A

Assessment Type Assignment Project Case Study Portfolio Third Party Report (Workplace) Third Party Report (Peer) Other

Assessment Name Summative assessments Assessment Task No. 3 of 3

Assessment Due Date Date Submitted / /

Assessor Feedback:

Attempt 1 Satisfactory Unsatisfactory Date / /

Assessor Name Assessor Signature Student provided with feedback and reassessment arrangements (check box when completed) Date scheduled for reassessment / /

Attempt 2 Satisfactory Unsatisfactory Date / /

Assessor Name Assessor Signature Note to Assessor: Please record below any reasonable adjustment that has occurred during this assessment e.g. written assessment given orally.

Assessment Criteria / Benchmarks

The evidence submitted demonstrates that the student has satisfactorily: Attempt 1 Attempt 2

Date

__/__/__ Date

__/__/__

Y N Y N

Section A

Understands legal responsibilities and liabilities of managers and others in different types of organisation Understands legal and ethical frameworks (international, national state/territory, local), how these apply in the workplace, and the responsibilities of managers in the development and monitoring of policies and procedures Understands sources of information and advice on compliance Understands functions and operating procedures of regulatory authorities of particular relevance to the health and community service sectors Understands methods of receiving updated information on requirements Understands use of policies and procedures in managing compliance and ethical practice in both internal work practice and external service delivery Understands formats for policies and procedures and what they should include Understands techniques for monitoring compliance. Section B

Understands the scope of legal and ethical compliance requirements and responsibilities, and developed policies and procedures for at least 1 workplace or business Understands strategic response to at least 3 different situations where legal or ethical requirements have been breached.

Student Name Student Number Unit Code/s & Name/s CHCLEG003 Maintain legal and ethical compliance

Cluster Name If applicable N/A

Assessment Type Case Study Assignment Project Other (specify)

Assessment Name Summative assessments Assessment Task No. 3 of 3

Assessment Due Date Date Submitted / /

Assessor Name Student Declaration: I declare that this assessment is my own work. Any ideas and comments made by other people have been acknowledged as references. I understand that if this statement is found to be false, it will be regarded as misconduct and will be subject to disciplinary action as outlined in the TAFE Queensland Student Rules. I understand that by emailing or submitting this assessment electronically, I agree to this Declaration in lieu of a written signature.

Student Signature Date / /

PRIVACY DISCLAIMER: TAFE Queensland is collecting your personal information for assessment purposes. The information will only be accessed by authorised employees of TAFE Queensland. Some of this information may be given to the Australian Skills Quality Authority (ASQA) or its successor and/or TAFE Queensland for audit and/or reporting purposes. Your information will not be given to any other person or agency unless you have given us written permission or we are required by law.

Instructions to Student General Instructions:

You will complete two sections of this assessment Part A and Part B

Part A

comprises of written responses to questions

Part B

comprises of a scenario and written responses to questions about issues related to scenario information.

You are required to research the following documents, to assist with answering scenario questions (located in Supplementary Resources)

National Standards for Disability Services

Restrictive Practice guidelines.

Answer in your own words and reference where required as per the preferred style guide advised by your assessor.

Information / Materials provided:

National Standards for Disability Services and Restrictive Practice guidelines

Learner Guide for CHCLEG003

Assessment Criteria:

To achieve a satisfactory result, your assessor will be looking for your ability to demonstrate the following key skills/tasks/knowledge to an acceptable industry standard:

Legal and ethical responsibilities of managers in community services

Compliance responsibilities and requirements

Legal and ethical frameworks and their application

Monitoring of legal and ethical frameworks in relation to service delivery to people with specific needs

Regulatory bodies and authority

Knowledge of where to locate specific information relating to legislation, ethics, governance - policies and procedures, accreditation, business practices, planning of work practices including ongoing review and evaluation.

Number of Attempts:

You will receive up to two (2) attempts at this assessment task. Should your 1st attempt be unsatisfactory (U), your teacher will provide feedback and discuss the relevant sections / questions with you and will arrange a due date for the submission of your 2nd attempt. If your 2nd submission is unsatisfactory (U), or you fail to submit a 2nd attempt, you will receive an overall unsatisfactory result for this assessment task. Only one re-assessment attempt may be granted for each assessment task.

For more information, refer to the Student Rules.

Submission details Instructions to student before you submit your assessment:

Insert your details on page 1 and sign the Student Declaration

Include both components of the assessment for it to be assessed both Part A and Part B comprise the assessment task

Ensure you review your work before submitting and include any relevant references or sources used.

Assessment to be submitted via:

TAFE Queensland Learning Management System: Connect url: https://connect.tafeqld.edu.au/d2l/loginUsername; 9 digit student number

For Password: Reset password go to https://passwordreset.tafeqld.edu.au/default.aspxInstructions for the Assessor The candidate should undertake this assessment individually in accordance with their mode of learning (e.g. online or mixed mode setting).

The candidate should answer all questions relating to Part A and Part B

Answers do not have a word minimum or maximum; the candidate must be able to answer in a manner reflected in the benchmark answers in accordance with sector requirements.

Benchmark answers are provided.

Reasonable adjustment may be provided in accordance with individual student need and after discussion.

A work health and safety check of the assessment environment is to be conducted prior to the assessment and any hazards addressed.

Note to Student An overview of all Assessment Tasks relevant to this unit is located in the Unit Study Guide.

Section 3A: Knowledge Activity (Q & A)

List seven (7) areas in the workplace, which may be governed by Organisational policies and procedures.

List five (5) areas of work practices in ethical codes of conduct or codes of ethics that staff must comply with.

List five (5) specific sources of legal and ethical information that you can refer to, in order to learn what your compliance requirements are. (For example: name specific legislation Acts or Service Standards etc.)

List three (3) responsibilities that regulatory authorities have.

List five (5) ways, you can share up to date knowledge and information with your organisation, colleagues, other community services or clients.

List the seven Cs in accordance with which you should write organisational policies and procedures.

List three (3) formatting requirements for policies and procedures.

Identify three (3) ways of monitoring compliance in the workplace.

Section 3B: Performance Activity

Identify the legal standards and ethical responsibilities that apply to a community services organisation of your choice. Demonstrate your ability to use the relevant information sources and interpret information relevant to a community services area of work.

Write down all of the legal and ethical requirements that you identify you may like to reference or attach any relevant documents.

Read the scenario and answer questions a and b.

Scenario

You are employed by a Community Service organisation that is funded under the Department of Social Services (Disability and Carers). The organisation needs to meet the National Standards for Disability Services to maintain their accreditation.

Department of Social Services - Disability and Carers

Since working for the organisation you have not had any training apart from a one-day induction. There was an incident in the workplace and you were unable to find the policies and procedures that explained what to do and the ones that you did find have not been updated for several years. You have not been able to attend team meetings as you are either rostered on shift or they are held on your days off. You are not provided the minutes of the meetings you are unsure if minutes are taken.

One of the people that you provide support to, who is over the age of 18 years old, is being put in their room with the door shut (the person is unable to open the door).

You were asked by your team manager to do an audit on the residential house that you work in, you are aware that it is the persons home foremost. When doing the review and completing the audit documentation, you identify there are several things that need fixing and that the emergency fire equipment has not been tested for some time.

You submitted your audit report and it has taken over 6 months for the items to be fixed and you are are still waiting for the fire extinguishers to be checked. You have talked to your team manager on several occasions about the audit and your report.

To answer this question, access and read the following documents (located on Supplementary Resources or perform internet research):

National Standards for Disability Services

Restrictive Practice

You are required to answer the following questions, by recording your answers in the table below.

identify all areas of non-compliance that are occurring within this organisation (in scenario)

For each non-compliance, suggest a modification to the organisations work practices, to ensure they maintain their accreditation (as outlined in the National Standards for Disability Services)

Non-Compliance in organisation Modification required to work practice

Identify who should be contacted about the non-compliance breaches in this organisation. Additionally, identify how work practices can be reviewed and monitored for improvement.

Regulatory Bodies are responsible for establishing and maintaining quality standards in the industry. Identify two (2) Regulatory Bodies that have the responsibility for assessing and monitoring the legal and ethical compliance of community services organisations.

For each regulatory body you identify, provide details of their function and operating procedures (the framework and process). Also include information on the types of accreditations and certifications that they offer.