This declaration must be completed in full by the student and submitted with all assessment responses.
Student declaration
This declaration must be completed in full by the student and submitted with all assessment responses.
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process documented in the QIBA VET Student Plagiarism and Cheating Policy.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Course BSB50420 Diploma of Leadership and Management
Unit BSBPEF502 Develop and use emotional intelligence
Trainer/Assessors Name Student Name Student ID number Student signature: Date:
-17843520180300005595620DEVELOP AND USE EMOTIONAL INTELLIGENCE
00DEVELOP AND USE EMOTIONAL INTELLIGENCE
03321685STUDENT VERSION
020000STUDENT VERSION
04724400BSBPEF502
020000BSBPEF502
4547235269831PROJECT PORTFOLIO
020000PROJECT PORTFOLIO
-883089-83897900
Contents
TOC o "1-3" h z t "RTO Works Heading 1,1" Student declaration PAGEREF _Toc96014891 h 3Section 1: Evaluation criteria PAGEREF _Toc96014892 h 4Section 2: Personal analysis PAGEREF _Toc96014893 h 5Section 3: Personal emotional intelligence development plan PAGEREF _Toc96014894 h 9Section 4: Team emotional intelligence developmentplan PAGEREF _Toc96014895 h 10Section 5: Reflection PAGEREF _Toc96014896 h 14
-698518765600VET STUDENT ASSESSMENT COVER SHEET
Student declaration
This declaration must be completed in full by the student and submitted with all assessment responses.
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process documented in the QIBA VET Student Plagiarism and Cheating Policy.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Course BSB50420 Diploma of Leadership and Management
Unit BSBPEF502 Develop and use emotional intelligence
Trainer/Assessors Name Student Name Student ID number Business this assessment is based on: Business objectives: Team objectives: Team members: Student signature: Date: Section 1: Evaluation criteriaWhat is the format you have developed your evaluation criteria in? Which question numbers cover an evaluation of a persons empathy? Which question numbers cover an evaluation of a persons ability to self-regulate their emotions? Which question numbers cover an evaluation of a persons positivity? Which question numbers cover an evaluation of a persons adaptability? How will you measure the results? Explain how your rating or measurement for a persons emotional intelligence will be determined.
A copy (or the link) to your evaluation to your portfolio.
Your completed evaluation and results
Section 2: Personal analysisStudent name: Feedback participant 1 (name and contact number) Feedback participant 2 (name and contact number) Answer all of the questions below using the results of the evaluation in section 1 to guide your answers, and feedback from your classmates/friends/family for parts c and d.
Document your findings on yourself in the four areas focussed on in your evaluation in section 1 as discuss your strongest area.
Reflecting on the results, identify what stood out for you in terms of what it tells you about yourself as a person.
Thinking about the questions asked as part of the evaluation and your learnings as part of this unit, identify five of your emotional strengths.
Thinking about the questions asked as part of the evaluation and your learning as part of this unit, identify five of your emotional weaknesses.
Explain how you believe the emotional strengths you have identified above help your workplace performance and relationships.
Discuss how you believe your emotional weaknesses hinder your workplace performance and relationships.
Complete the following table about personal stressors at work. Identify at least four sources of stress that are most likely to result in workplace stress for you, your stress response (emotional, physical, behavioural) and actions that you can take (or have taken) to manage stress.
The table includes examples only, as there could be a wide range of responses from students.
Personal stressor What is your stress response Actions/methods to address
Review the following list of needs and choose at least three that most trigger your emotions when you dont get these needs met. Consider this question in the context of the workplace.
Acceptance
Being understood
Being in control
Attention
Peacefulness
Order
Safety
Respect
Being needed
Being right
Comfort
Balance Variety
Predictability
New challenges
Being loved/liked
Being valued
Being treated fairly
Freedom
Consistency
Being included
Autonomy
Fun
Now complete the table below.
Write down each need you have chosen and why this need is important to you at work.
Also give an outline of the emotions triggered in you when you dont get these needs met and ways that you can control your emotions in the face of not having your needs met.
The table includes examples only, as there could be a wide range of responses from students.
Need and why this need is important to you at work What is your emotional response when this need is not met? Emotional control mechanism
What other criteria could you use other than those you created in your evaluation to determine your own emotional strengths and weaknesses?
Section 3: Personal emotional intelligence development planBased on the identified areas for improvement and/or gaps, list at least five activities that should improve your ability to identify and respond appropriately to a range of emotional expression through self-reflection and feedback from others.
Enter the activities in order of priority.
Identified area of emotional intelligence development Briefly describe why you have identified this as a priority Actions to improve area of emotional intelligence development
Section 4: Team emotional intelligence developmentplanComplete the following tables for two team members after the roundtable discussion in the role of their team leader or manager.
Team member: Summary of this person as per their personality profile discussed at the round table (emotional responses, beliefs, identified strengths and weaknesses): How can you create opportunities for this person to express their thoughts and feelings in the work team that best suits them? How can you show consideration to this person when making decisions that affect them as their team leader?
Identified area of emotional intelligence development Briefly describe why you have identified this as a priority Actions to improve area of emotional intelligence development
How could this person build further productive relationships within the team?
How can this person maximise their contribution to the team and increase work outputs?
How can this persons strengths contribute to reaching team goals?
Team member: Summary of this person as per their personality profile discussed at the round table (cultural behaviours, beliefs, identified strengths and weaknesses) How can you create opportunities for this person to express their thoughts and feelings in the work team that best suits them? How can you show consideration to this person when making decisions that affect them as their team leader?
Identified area of emotional intelligence development Briefly describe why you have identified this as a priority Actions to improve area of emotional intelligence development
How could this person build further productive relationships within the team?
How can this person maximise their contribution to the team and increase work outputs?
How can this persons strengths contribute to reaching team goals?
Section 5: ReflectionAnswer the following reflective questions:
Which two tasks did you complete? Note, they must be different. Task 1
Outline details of the activity you completed together. How did this activity help the team to achieve team goals? How did you model behaviours that demonstrate your emotional intelligence during this task? Provide at least two examples. How did this activity align with the policy/procedures of the business? How did both of your team members contribute towards the team goal in an individual capacity? Team member 1:
Team member 2:
Task 2
Outline details of the activity you completed together. How did this activity help the team to achieve team goals? How did you model behaviours that demonstrate your emotional intelligence during this task? Provide at least two examples. How did this activity align with the policy/procedures of the business? How did both of your team members contribute towards the team goal in an individual capacity? Team member 1:
Team member 2:
