Types of Community and Health Services Roles - Health Assignment Help

Part A: Written questions
TASK SUMMARY:
This task requires you to complete a series of short answer questions.Resources and equipment required to complete this task:

• Access to your Structured Study Plan and Self-Directed Learning Plan
• Access to assessment template (Student Portal Area)
• Access to textbooks and other learning materials
• Access to a computer and the internet
   

Instructions:

• You will do this task in your own time
• Please refer to the Structured Study Plan for the scheduled activities and timelines associated with this task
• You must use your computer to type in the answers to the questions
• To complete this task, you will need to read and answer each question

Short answer
Question 1: Effective communication skills and techniques are important in all types of community and health services roles. Briefly define and provide one example of each of the following:
A. Open-ended questions

B. Affirmations

C. Reflections and summaries

Question 2:

Which of the above would be the most useful when you are listening to, clarifying and/oragreeing on timeframes for carrying out tasks in the workplace?

Question 3:

Different communication approaches will be used for different outcomes.
A. Explain the difference between motivational interviewing and a coercive approach.

B. Outline the difference between collaboration and confrontation.

Question 4: Many factors will influence how effective communication will be. Briefly explain how each of the following might negatively impact the effectiveness of communication and strategies you can employ to address concerns:

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