You work forNapperby Health Servicesand are having your fortnightly staff meeting where you all take turns chairing the meeting.It is your turn and

You work forNapperby Health Servicesand are having your fortnightly staff meeting where you all take turns chairing the meeting.It is your turn and you will be discussing the following items:1. As WHS is a standing item you will enquire if there are any WHS issues or concerns to discuss2. Discussion (and resolution) of aworkplace issue(allocated by your lecturer)3. Discussions (previously prepared) aroundhow staff can contribute to the development of positive workplace relationships.A little about the teamThe team consists of 3 full time workers and one part time worker, plus a manager who works on and off the site.The manager cannot attend the meeting.One of the staff members has ahearing impairment.It is expected that you will come dressed in a professional manner and conduct yourself in a professional manner that you will represent your organisation appropriately.

Workplace Issue Scenarios

Your facilitating lecturer will assign you one of the following 4 workplace issue scenarios

Your colleague is taking four weeks leave and your team will need to develop a strategy for client allocation including phone counselling for that period of time. Your workplace protocols state that you cannot have the answering machine on between the hours of 9-4. You all work between the hours of 8am-6pm.

Ella says she is too busy to commit to more than a morning a week

Veena is adamant that this is not the role of professional staff and does not agree they should do it

Bruce only works Monday to Thursday (Bruce has a hearing impairment)

You dont have any particular preferences.

Appendix A

Napperby Health Centre

AGENDA template

Date: Time:

Venue:

ITEM # ITEM PERSON

1 WELCOME to meeting

Acknowledgement of country

1.1 Attendees:

1.2 Apologies:

2 BUSINESS ARISING from previous minutes?

2.1 3 STANDING ITEMS

3.1

3.2 WHS

Social media policy adherence phones turned off 4 NEW BUSINESS

4.1 4.2 5 ANY OTHER BUSINESS

6 NEXT MEETING DATE

7 MEETING CLOSED

Appendix B

Your Meeting plan:

May include but not limited to the following:

Role of each participant in meeting

Workplace issue state the issue and raise some points you deem relevant and that may impact on the meeting

How you might resolve the issues

Seating plan - drawn

Your thoughts on possible scenarios and solutions

Issues you will face as the chair of the meeting and how you will use effective strategies to ensure a successful meeting and resolve any conflicts