1. Key Strategic Issue/Problem Identification

1. Key Strategic Issue/Problem Identification

What is the primary issue facing the manager/team?

Short Intro paragraph that summarizes the specific background or key relevant

information/facts that you want to address no more than 3-4 sentences. Not a

summary of the case.

Strategic Issue paragraph that succinctly describes the primary issue facing the

manager/team

Identify the root cause

Provide facts and evidence from the case to support your claim

3-5 sentences describing best case, likely case, and worst case if no

action Is taken

State your overall goal in addressing this Strategic Issue

Tariq Khan has to decide whether to take charge of Tek's underperforming international sales and marketing team. Khan's career advancement is facing a hard battle as the team's performance has drastically declined and employee happiness has also significantly declined.

Strategic Issue: Tariq Khan's primary concern is the terrible situation of the sales and marketing team he is contemplating heading. Their performance has fallen apart completely as seen by diminishing profitability, a loss of market share, and disgruntled employees. The main causes of the issue include leadership disputes within the team, cultural misunderstandings, and poor communication.

Root Cause: A communication and comprehension breakdown among the team's different members is the root cause of its problems. Language and cultural limitations make it difficult to collaborate effectively, which worsens tensions and reduces productivity. Furthermore, conflict among the leadership contributes to these issues and creates a toxic workplace.

Evidence from the Case: The numbers show a significant decrease in operating and net profit margins, together with a substantial decline in market share, which paints a clear picture of the team's situation. Furthermore, measures of employee satisfaction show a significant decline, highlighting a general lack of happiness on the team.

Best Case, Likely Case, Worst Case Scenarios:

Best Case: Khan successfully solves the fundamental problems inside the team, promoting enhanced leadership collaboration, cultural sensitivity, and communication. As a result, the group bounces back, attaining improved output and higher staff morale.

Likely Case: In the absence of intervention, the team's negative path is likely to continue, endangering both individual careers and the survival of the business by worsening financial indicators and escalating internal conflicts.

Worst Case: If nothing is done, the team may completely collapse, causing irreversible harm to the company's standing in the marketplace and serious implications for Khan's future career path.

Overall Goal: Khan should strive to establish a cohesive, high-achieving team culture that is marked by good communication, cultural awareness, and leadership alignment by putting strategies into place that address the underlying causes of the ineffectiveness of the group.

2. Alternatives

What would be two to three different actions you could take that would help you

directly address your strategic issue & goal?

Describe each alternative action in 1-2 sentences

What criteria will you use to choose, e.g., cost, speed, etc.

Support your choice of each alternative with references from the reading

Discuss two to three pros of each alternative 1-2 sentences

Discuss two to three cons for each alternative

Alternative 1: Implement Intercultural Training and Communication Workshops Description: Develop a series of workshops aiming at improving intercultural communication and making cultural sensitivity training to eradicate cultural conflicts and language barriers among the team members. Criteria for Choosing: The effectiveness of the techniques to be used in the art of communication breakdowns, scalability, and 'after effect' of team dynamics. Supporting References:

Pros: 1. Improve cultural sensitivity and develop better understanding among working team members. Use our advanced AI to create unique and humanized content for your website. Our AI can help eliminate repetitive tasks such as blog writing, emailnewsletters, and social media updates. This saves both time and money for businesses. 2. Enhances communication, hence more transparent and less conflict. Join us today as we delve into the fascinating world of AI and its impact on work, empathy, ethics, and privacy. Cons: 1. Foreseeing logistics accuracy and timely implementation takes considerable time and the required resources. 2. The effectiveness is subject to scrutiny because the members might be just willing to engage and not apply the training. Alternative 2: Restructure Leadership Roles and Responsibilities Description: Re-check and re-define the roles in the team for promoting collaboration, alignment, and the efficiency of decision-making. Criteria for Choosing: Addressing rivalry leadership, optimizing team connection, and practical application of the idea are certain processes. Supporting References:

Pros: 1. It eliminates dissenting opinions and consequently leads to a more proof-coherent team. 2. It opens the avenues for building trust as well as practicing efficient leadership styles and communication channels. Cons: 1. They might if the leaders who are currently in power resist the very fact of giving up the control of the system. 2. Being built on the foundation of communication and harmony between team members and all stakeholders calls for meticulous planning. Alternative 3: Implement Cross-Functional Team Building Activities Description: Develop team-building activities that integrate employees from different units towards facilitation of collaboration, build greater trust, and improved communication. Criteria for Choosing: The possibility of connecting cultures and bridging departmental gaps, the opportunity for collective effort, and the findings of budgetary efficiency, this case study proves that a multilingual workforce is a competitive advantage in today's job market. Supporting References:

Pros: 1. Creates the conditions under which departments can be understood mutually, and work together. Read more: Bringing Human Labor and Automation Together: Pathways to a Human-Centric Future 2. Encourages the team to step out of the existing silos and ensure a more cohesive partnership at work. Cons: 1. Need to be planned in advance to ensure the incorporation of activities that are cognizant, loved and enjoyable to all team members. 2. Thus, they may have to deal with time zone differences which can complicate the scheduling and logistics of teamwork.