-276225-30001500centercenterRole Play Observations
-276225-30001500centercenterRole Play Observations
KEY 2 LEARNING College
HLTWHS002
follow safe work practices for direct client care
00Role Play Observations
KEY 2 LEARNING College
HLTWHS002
follow safe work practices for direct client care
-561931370340900
Assessment 3: Role Play Observations
General Instructions
To complete this assessment, you will need to read the case studies provided below and complete all activities.
The case studies continue from Assessment 2 and will utilise the risk assessments you have already conducted.
Before commencing, read and familiarise yourself with the following documents as they will need to be accessed and referenced where specified as part of this assessment:
Additional Resource Files: Provided by your trainer/assessor:
Key to Care Care Manual
Key to Care WHS Manual
For this assessment you will need to draw on your personal and workplace experience and apply it to the case study provided. If not currently employed, you can utilise the skills and knowledge obtained during the classroom delivery and work placement hours completed.
Submit your completed assessment within the timeline specified by your trainer/assessor.
A checklist is provided at the end of the assessments which needs to be completed to ensure all required evidence is submitted for this unit of competency.
Evidence Required:
For this assessment you will need to submit the following as evidence:
Appendix A: Assessor Role Play Observation Report 1 (completed by the assessor only)
Appendix B: Assessor Role Play Observation Report 2 (completed by the assessor only)
Role Play 1: WHS Meeting
Read this case study carefully before completing the activity and address any areas you are unclear of with your Assessor before commencing.
At Key 2 Care, part of the WHS policies and procedures is for all team members to participate in team meetings and debriefing sessions due to the nature of the work which is conducted.
A meeting has been scheduled for the team and your supervisor Jana has asked you to be the key speaker.
Jana would like you to discuss the risk assessment which was conducted at the home of your client Hilda.
You have also been asked to demonstrate to the team the methods used for the following to meet workplace procedures:
Manual handling
Specific PPE used in the workplace demonstration of how to wear and use
Procedure for applying the necessary precautions to prevent transmission of infection.
It is important that all members of the team understand and follow the necessary WHS policies and procedures to maintain their personal safety and the safety of others as part of their duty of care.
Based on the case study you must conduct a role play of the meeting with the team at Key 2 Care. During the meeting you will need to report on your findings from the risk assessment conducted at Hildas home and you will need to demonstrate specific tasks which are detailed in the instructions below.
General instructions:
For this activity, you will need to:
Confirm the date and time for the role play to be completed with your trainer/assessor. The role play should be approximately 30 minutes in duration.
Enlist the help of at least two (2) classmates to play the role of your supervisor Jana and at least one member of your team. (your trainer/assessor will guide you with this and this may be conducted as a group).
Ensure that the participants understand that they need to actively engage with you during the role play (they will need to be heard asking questions etc).
NOTE: it is important that the participants ad-lib based on the role play. Your response will need to reflect the conversation and responses from the participants.
Bring a copy of your completed risk assessments completed in Assessment 2, Activity 1 and Activity 2, as this will be used for the role play.
Prepare all required equipment needed for the role play including:
the PPE equipment which will need to be demonstrated
any additional equipment to demonstrate the manual handling procedure.
(refer to the role play instructions below for more details)
Review Appendix A: Assessor Role Play Observation Report 1 and ensure that you understand what is required for each point in the report.
Complete a practice run of the role play to make sure that both you and the participants understand what is required, identify and address any points you may have missed.
Role Play Instructions:
During the role play observation conducted by your trainer/assessor, you will need to demonstrate your ability address each of the criteria listed below, based on the information provided in the case study and the risk assessment:
Explain the purpose of the WHS meeting.
Highlight the following from the risk assessment and ask the team to provide any input regarding additional measures which may need to be implemented:
Client related risk factors or concern
Incidents or injuries
Demonstrate the correct procedure for manual handling all team members need to understand and apply in their role.
Demonstrate the standard infection control procedures which need to be applied in the workplace, including the correct way to wear the required PPE.
Give an example of where additional precautions may be required
Demonstrate the additional precautions which the team needs to take if the standard precautions are not sufficient
Based on the risk assessment conducted in the workplace (Assessment 2, Activity 2), outline one (1) recommended change or improvement which could be made to current workplace WHS procedures specific to your own role and work area.
Debrief with the team regarding the situation with Hilda as part of your self-reflection.
Role Play 2: Emergency Evacuation
Read this case study carefully before completing the activity and address any areas you are unclear of with your Assessor before commencing.
You work at Key 2 Care and everyone needs to participate in fire drills as part of the WHS policies and procedures.
The fire alarm is ringing, and you need to follow the standard WHS Emergency Evacuation Procedure.
It is important that all members of the team understand and follow this to maintain their personal safety and the safety of others as part of their duty of care.
Based on the role play scenario above, you must conduct a role play demonstrating your ability to follow the workplace emergency procedures.
General instructions:
For this activity, you will need to:
Confirm the date and time for the role play to be completed with your trainer/assessor. The role play should be approximately 30 minutes in duration.
Obtain a copy of the campus evacuation procedure from the trainer/assessor and review as part of your role play preparations or discuss in detail with the trainer/assessor before the role play is conducted.
Review Appendix B: Assessor Role Play Observation Report 2 and ensure that you understand what is required for each point in the report.
Complete a run through of the role play to make sure that you understand what is required and address any points you are unclear about.
Role Play Instructions:
During the role play observation conducted by your trainer/assessor, you will need to demonstrate your ability to follow the Emergency Evacuation Procedure.
Read the campus procedure and Assessor Observation Report and follow all instructions provided by the trainer/assessor as required ensuring that you have:
On hearing an evacuation alarm, or on instruction of emergency control personnel, immediately cease all activity and secure personal valuables.
Assist any person in immediate danger, but only if safe to do so.
If practical, and only if safe to do so, secure any activity or process that may become hazardous or suffer damage if left unattended as a consequence of evacuation.
Act in accordance with directions given by emergency control personnel and evacuate the building immediately.
Assist with the general evacuation if directed to do so by emergency control personnel.
Assist with the evacuation of disabled occupants.
If a fire evacuation, do not use a lift to evacuate a building.
Move calmly to the nominated evacuation assembly area and do not leave the evacuation assembly area until the all clear has been given.
Follow the instructions of relevant emergency services personnel and campus emergency control personnel.
Appendix A: Assessor Role Play Observation Report 1 (completed by the assessor only)HLTWHS002 Follow safe work practices for direct client care
Assessor Name: Assessor Signature: Learner Name:
Learner Signature: Learner skills have been deemed: Satisfactory: Not Satisfactory: Date observation completed: Criteria Assessor Comments
The learner has been observed:
Explaining the purpose of the WHS meeting.
Highlighting the following from the risk assessment and asking the team to provide any input regarding additional measures which may need to be implemented:
Client related risk factors or concern
Incidents or injuries
Demonstrating the correct procedure for manual handling all team members need to understand and apply in their role.
Demonstrating the standard infection control procedures which needs to be applied in the workplace, including the correct way to wear the required PPE.
Giving an example of where additional precautions may be required
Demonstrating the additional precautions which the team needs to take if the standard precautions are not sufficient.
Based on the risk assessment conducted in the workplace (Assessment 2, Activity 2), outlined (1) recommended change or improvement which could be made to current workplace WHS procedures specific to their own role and work area.
Debriefing with the team regarding the situation with Hilda as part of their self-reflection.
Appendix B: Assessor Role Play Observation Report 2 (completed by the assessor only)HLTWHS002 Follow safe work practices for direct client care
Assessor Name: Assessor Signature: Learner Name:
Learner Signature: Learner skills have been deemed: Satisfactory: Not Satisfactory: Date observation completed: Criteria Assessor Comments
The learner has been observed:
On hearing an evacuation alarm, or on instruction of emergency control personnel, immediately cease all activity and secure personal valuables. Assisting any person in immediate danger, but only if safe to do so. If practical, and only if safe to do so, secured any activity or process that may become hazardous or suffer damage if left unattended as a consequence of evacuation. Acted in accordance with directions given by emergency control personnel and evacuate the building immediately. Assisted with the general evacuation if directed to do so by emergency control personnel. Assisted with the evacuation of disabled occupants. Did not use a lift to evacuate in the event of a fire (if applicable). Moved calmly to the nominated evacuation assembly area and do not leave the evacuation assembly area until the all clear has been given. Followed the instructions of relevant emergency services personnel and campus emergency control personnel.
right-68315100-434340414812300centercenterCase Study Portfolio
KEY 2 LEARNING College
HLTWHS002
follow safe work practices for direct client care
00Case Study Portfolio
KEY 2 LEARNING College
HLTWHS002
follow safe work practices for direct client care
Assessment 2: Case Study Portfolio General Instructions
To complete this assessment, you will need to read the case studies provided below and complete all activities.
Before commencing, read and familiarise yourself with the following documents as they will need to be accessed and referenced where specified as part of this assessment:
Additional Resource Files: Provided by your trainer/assessor:
Key 2 Care Care Manual
Key 2 Care WHS Manual
For this assessment you will need to draw on your personal and workplace experience and apply it to the case study provided. If not currently employed, you can utilise the skills and knowledge obtained during the classroom delivery and work placement hours completed.
Submit your completed assessment within the timeline specified by your trainer/assessor.
NOTE: A final determination for this unit of competency will not be finalised until all work placement hours are completed.
A checklist is provided at the end of the assessments which needs to be completed to ensure all required evidence is submitted for this unit of competency.
Evidence Required:
For this assessment you will need to submit the following as evidence:
Appendix B: Workplace Risk AssessmentActivity 2: Workplace Risk Assessment
Your supervisor Jana is really happy with your ability to conduct hazard inspections and risk assessments at client residences. Jana has asked you to conduct the workplace risk assessment as part of the WHS risk management procedures which are conducted at Key 2 Care.
For this task you will need to select a work area from your workplace or work placement service. If this is not possible, you can conduct your assessment at the Key 2 Learning College and will need to confirm this with your trainer/assessor.
Examples of areas you can choose for your inspection could include clients room, a common area, toilets/bathroom facilities etc.
Once you have selected the location, complete Appendix B: Workplace Risk Assessment and ensure that all sections are completed in detail.
NOTE: you will need to identify at least one (1) hazard/risk as part of your report so if you cannot identify one, speak to your trainer/assessor to confirm an appropriate hazard/risk which you can use for this simulation.
Appendix B: : Workplace Risk Assessment (Assessment 2, Activity 2)Use this table to determine the current risk for each identified hazard in the template below.
LIKELIHOOD
RareThe event will only occur in exceptional circumstances UnlikelyThe event is not likely to occur in a year PossibleThe event may occur within a year LikelyThe event is likely to occur within a year Almost certainThe event is almost certain to occur within a year
CONSEQUENCE Severe/Catastrophic(Accidental death/serious injury) MEDIUM HIGH EXTREME EXTREME EXTREME
Major(serious injury) MEDIUM MEDIUM HIGH EXTREME EXTREME
Moderate(Lost time due to workplace injury) LOW MEDIUM HIGH HIGH HIGH
Minor(Minor workplace injury no lost time) LOW LOW MEDIUM MEDIUM MEDIUM
Minimal(no injury) LOW LOW LOW LOW LOW
RISK LEVELS
Resolution at each level involves reducing the risk level to a lower level of risk
Extreme requires immediate assessment with management consideration. A detailed plan, regular monitoring and reporting is required with a target resolution within 1month timeframe
High requires immediate assessment with senior staff consideration, planning and reporting. Target resolution should ideally be within 3 months
Medium reviewing of existing controls and planning required. Resolution timeframe should be within 1 year
Low the risk may be tolerable and controlled if managed with high quality process and procedures
Risk Assessment Control form Key 2 Care (workplace)
Workplace Site supervisor/manager Date Name of person completing risk assessment Description of activity: Hazard identification and initial risk rating Control measures and actions
Hazard Potential harm Likelihood of harm occurring Consequence level Risk level rating Current control measures & effectiveness Further action/controls required Responsible? Date
Hierarchy of Control table
Summary of control requirements Control/further action Hazards Action by Due date:
Elimination Substitution/Isolation Engineering Administration Personal Protective Equipment
right-68315100-434340414812300centercenterCase Study Portfolio
KEY 2 LEARNING College
HLTWHS002
follow safe work practices for direct client care
00Case Study Portfolio
KEY 2 LEARNING College
HLTWHS002
follow safe work practices for direct client care
Assessment 2: Case Study Portfolio General Instructions
To complete this assessment, you will need to read the case studies provided below and complete all activities.
Before commencing, read and familiarise yourself with the following documents as they will need to be accessed and referenced where specified as part of this assessment:
Additional Resource Files: Provided by your trainer/assessor:
Key 2 Care Care Manual
Key 2 Care WHS Manual
For this assessment you will need to draw on your personal and workplace experience and apply it to the case study provided. If not currently employed, you can utilise the skills and knowledge obtained during the classroom delivery and work placement hours completed.
Submit your completed assessment within the timeline specified by your trainer/assessor.
NOTE: A final determination for this unit of competency will not be finalised until all work placement hours are completed.
A checklist is provided at the end of the assessments which needs to be completed to ensure all required evidence is submitted for this unit of competency.
Evidence Required:
For this assessment you will need to submit the following as evidence:
Email to supervisor - Jana Kriskovich
Case Study 1:
Read this case study carefully before completing the activity and address any areas you are unclear of with your Assessor before commencing.
Activity 2: Notifying designated person (email)
Once you have completed your risk assessment for Hildas home you must notify your supervisor of the findings and control measures you have established. It is important that you have addressed all the concerns within your risk assessment to ensure the safety and well-being of both Hilda and her daughter Charlie.
Draft an email to your supervisor Jana Kriskovich and attach a copy of your completed risk assessment. In your email you will need to address the following:
Explain the purpose of the email
Discuss the PPE you have used to ensure your own safety and well-being while conducting the risk assessment to meet organisational procedures.
Outline the procedure you have followed to control and minimise the identified risks
Explain how you have applied appropriate precautions to address infection control.
Submit the email under the instructions.
An example is provided below to demonstrate the expected standard of email communication.
Send To: Cc Bcc... Attachment Subject
right-68315100-434340414812300centercenterCase Study Portfolio
KEY 2 LEARNING College
HLTWHS002
follow safe work practices for direct client care
00Case Study Portfolio
KEY 2 LEARNING College
HLTWHS002
follow safe work practices for direct client care
Assessment 2: Case Study Portfolio General Instructions
To complete this assessment, you will need to read the case studies provided below and complete all activities.
Before commencing, read and familiarise yourself with the following documents as they will need to be accessed and referenced where specified as part of this assessment:
Additional Resource Files: Provided by your trainer/assessor:
Key 2 Care Care Manual
Key 2 Care WHS Manual
For this assessment you will need to draw on your personal and workplace experience and apply it to the case study provided. If not currently employed, you can utilise the skills and knowledge obtained during the classroom delivery and work placement hours completed.
Submit your completed assessment within the timeline specified by your trainer/assessor.
NOTE: A final determination for this unit of competency will not be finalised until all work placement hours are completed.
A checklist is provided at the end of the assessments which needs to be completed to ensure all required evidence is submitted for this unit of competency.
Evidence Required:
For this assessment you will need to submit the following as evidence:
Appendix A: Hazard Inspection/Risk Assessment (Hilda)
Case Study 1:
Read this case study carefully before completing the activity and address any areas you are unclear of with your Assessor before commencing.
Hilda is a single mother of an 18-month-old girl, Charlie. Hilda is blind. Hilda lives at home and is doing a great job of caring for her daughter since Charlies birth.
Hilda has contacted you as she is concerned that Charlie is now mobile and running around. Last week Charlie was found in toilet playing in the toilet bowl with her toys. Charlie also had a fall and cut her knee quite badly on a toy which was laying on the floor and keeps telling Hilda it is very sore. Another area of concern for Hilda is fire safety and how she can ensure that both her and Charlie can take precautions to be safe in their home. Hilda realises that with Charlie now mobile, there is a need for additional help to care for her daughter.
Key areas identified previously at the home include the following:
Hildas home is on one level.
Furniture has been arranged so it is easy for Hilda to get around.
Hilda uses a cane.
In the past, Hilda has been able to confine Charlie to one area for play activities. Now there are toys all over the place.
Hilda is capable of providing meals for herself and Charlie.
All cupboards have child safety locks.
There are safety protectors on all power points.
There is one smoke alarm in the kitchen the battery was last changed 12 months ago.
Charlie has learned that if she is very quiet, Hilda cant tell what she is doing (this is how she was able to play in the toilet without being detected).
Charlie is a big child who likes to be picked up a lot.
Today you are visiting Hilda to do a safety assessment of her home as part of the direct client care provided by Key 2 Care.
Based on Hildas information it is important to also assess Charlies injury.
Activity 1: Hazard identification and risk assessment
On arrival at Hildas you inform her that it will be necessary for you to conduct a hazard inspection and risk assessment before any discussions can be had regarding the measures which can be implemented to ensure both her and Charlies safety.
For this activity you will need to complete two (2) tasks. Read each task carefully and complete the required documentation as specified in each task.
Task a: Hazard Inspection and Risk Assessment
For this task you need to complete Appendix A: Hazard Inspection/Risk Assessment which is provided in this assessment.
Complete the template and ensure that you address all sections in detail, based on the information provided in the case study as well as the sections which have been prepopulated.
Appendix A: Hazard Inspection/Risk Assessment (Hilda) (Assessment 2, Activity 1)Use this table to determine the current risk for each identified hazard in the template below.
LIKELIHOOD
RareThe event will only occur in exceptional circumstances UnlikelyThe event is not likely to occur in a year PossibleThe event may occur within a year LikelyThe event is likely to occur within a year Almost certainThe event is almost certain to occur within a year
CONSEQUENCE Severe/Catastrophic(Accidental death/serious injury) MEDIUM HIGH EXTREME EXTREME EXTREME
Major(serious injury) MEDIUM MEDIUM HIGH EXTREME EXTREME
Moderate(Lost time due to workplace injury) LOW MEDIUM HIGH HIGH HIGH
Minor(Minor workplace injury no lost time) LOW LOW MEDIUM MEDIUM MEDIUM
Minimal(no injury) LOW LOW LOW LOW LOW
RISK LEVELS
Resolution at each level involves reducing the risk level to a lower level of risk
Extreme requires immediate assessment with management consideration. A detailed plan, regular monitoring and reporting is required with a target resolution within 1month timeframe
High requires immediate assessment with senior staff consideration, planning and reporting. Target resolution should ideally be within 3 months
Medium reviewing of existing controls and planning required. Resolution timeframe should be within 1 year
Low the risk may be tolerable and controlled if managed with high quality process and procedures
Risk Assessment Control form Key 2 Care
Site supervisor/manager Date Name of person completing risk assessment Hazard identification and initial risk rating Control measures and actions
Hazard Potential harm Likelihood of harm occurring Consequence level Risk level rating Current control measures & effectiveness Further action/controls required
Charlie leaving things where Hilda can trip over them Charlie accessing dangerous objects (for example, knives, poisons) Electrical power points Fire Charlies quietness Hilda cannot tell what she is doing Picking up Charlie (risk to worker) Charlies attraction to playing in the toilet with her toys Charlies injury which is displaying signs of infection. additional information
PPE Equipment used during the inspection:
Precautions taken to address infection control
