-3238502028824ASSESSMENT BOOKLET
-3238502028824ASSESSMENT BOOKLET
BSBPMG534
Manage project human resources
Student Details
Student Name Student ID Result Summary
Assessment task outcomes TASK 1 C NYC NA Type of Submission First submission
First re-submission
Second re-submission
TASK 2 C NYC NA Final Unit Outcome Competent Not Yet Competent Submission Date Assessor Name Assessor Signature 00ASSESSMENT BOOKLET
BSBPMG534
Manage project human resources
Student Details
Student Name Student ID Result Summary
Assessment task outcomes TASK 1 C NYC NA Type of Submission First submission
First re-submission
Second re-submission
TASK 2 C NYC NA Final Unit Outcome Competent Not Yet Competent Submission Date Assessor Name Assessor Signature This Page is intentionally left blank
Assessment Record of Outcome
Purpose: This sheet provides an overview of a students competency for each unit based on all assessment tasks submitted.
Instructions: Assessor: Record the outcome of each assessment task and determine the students competency for the unit based on all assessment tasks. Record the unit outcome below, sign and date.
Admin Team: Record the unit outcome in RTO Manager and save the assessment bundle in the students file. A scanned copy of this document is to be retained once the assessment is destroyed.
Student Name Student ID Unit Code BSBPMG534
Unit Title Manage project human resources
Assessment Submission Date Type of submission First Submission
First Re-submission
Second Re-submission
Assessment Task Results (Please tick)
Assessment 1 C (Competent) NYC (Not Yet Competent) NA (Not Assessed)
Assessment 2 C (Competent) NYC (Not Yet Competent) NA (Not Assessed)
Final Assessment Result for this unit Competent Not Yet Competent
Assessor Declaration In completing this assessment, I confirm that the participant has demonstrated all unit outcomes through consistent and repeated application of skills with competent performance in multiple instances over a period of time.
Evidence collected has been confirmed as: Valid Sufficient Current Authentic
Assessor Name Assessor Signature Feedback Data Entry
Admin Officer Initials Date Entered In RTO Manager YES No
Student Declaration and Agreement
Section One: Declaration
I declare that this assessment is my own work, except where acknowledged, and has not been submitted for academic credit elsewhere, and acknowledge that the assessor of this item may, for the purpose of assessing this item:
reproduce this assessment item and provide a copy to another member of the Institute; and/or,
communicate a copy of this assessment item to a plagiarism checking service (which may then retain a copy of the assessment item on its database for the purpose of future plagiarism checking).
I understand it is my responsibility as a student to keep a copy of the assessment prior to submission, Albright Institute takes no responsibility for lost in transit. If required I may be asked to reproduce another copy of the assessment/s.
I understand that it is my responsibility to read all the policies relevant to my course and college and if I am found to be in breach of policy, disciplinary action may be taken against me.
Section Two: Agreement
Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of assessment? Yes No
Do you understand the requirements of this assessment? Yes No
Do you agree to the way in which you are being assessed? Yes No
Do you have any special needs or considerations to be made for this assessment? If yes, what are they?
Yes No
Do you understand your rights to appeal the decisions made in an assessment? Yes No
Student Name Student Signature Date Assessment Overview
This Student Assessment Booklet includes all your tasks for assessment of BSBPMG534 Manage project human resources
About your assessments
This unit requires that you to complete two (2) assessments. You must complete all assessments with a competent result to achieve competency for this unit. Please read the information below about each task included in this assessment.
Task Description
Assessment 1 Short Answer Questions
In this assessment, you will demonstrate a sound knowledge of the unit requirements through completing and submitting written questions.
You must correctly answer all questions to show that you understand the knowledge required of this unit.
Assessment 2 (Workplace Project) The workplace assessment is divided into 16 tasks:
Task 1.1 Identify Resource Requirements
Task 1.2 Assign Personnel to Tasks
Task 1.3 Plan Training and Development
Task 2.1 Communicate Project Role Descriptions
Task 2.2 Implement Training and Development
Task 2.3 Assess Project Teams Performance
Task 2.4 Support Project Team
Task 2.5 Improve Project Teams Performance
Task 2.6 Improve Project Effectiveness
Task 2.7 Monitor Influences on Performance and Morale
Task 2.8 Report Influences on Performance and Morale
Task 2.9 Implement Procedures for Interpersonal Communication
Task 2.10 Implement Procedures for Counselling and Conflict Resolution
Task 2.11 Manage Resource Conflict
Task 3.1 Disband Project Team
Task 3.2 Recommend Improvements
Student Information
What is competency?
To complete assessment tasks satisfactorily you will need to demonstrate competence but what does this mean?
In the Australian vocational education and training system, the concept of competence, is defined as: The ability to perform tasks and duties to the standard expected in the workplace. Competence involves the application of specific skills, knowledge and attitudes to the work performance in an industry, an industry sector or an enterprise. Competence is rarely achieved in a one-off demonstration. It needs to be developed holistically that is, bringing a range of skills and knowledge together and over time in a real or simulated workplace. To achieve competence, you need to demonstrate that you can perform a given task to the standard defined in an endorsed unit of competency.
How to submit your assessments?
When you have completed each assessment you will need to submit it to your assessor. Instructions about submission can be found at the beginning of each assessment task. Make sure you photocopy your written activities before you submit them your assessor will put the documents you submit into your student file. These will not be returned to you.
Assessment Task Cover Sheet
At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.
Your assessor will give you feedback about how well you went in each task, and will write this on the back of the Task Cover Sheet.
Assessment outcomes
Once the assessment has been completed the student will be given the result within 14 days. Once the student has satisfactorily completed the required assessments for a unit of competency he/she will receive an outcome of C (Competent) or otherwise NYC (Not Yet Competent) in which case the student is entitled to apply for a resubmission of the assessment.
Reasonable adjustments
Wherever possible, trainers/assessors will make reasonable adjustments to training and assessment processes to ensure all people are treated equally in the training and assessment process.
Students who have special needs may be allowed reasonable adjustment at the time of assessment in line with the Albright Institutes Policy and Procedures.
To meet the needs of all learners adjustments can be made to the way assessments are conducted but not to the requirements of the assessment. The purpose of these adjustments is to enhance fairness and flexibility so that the specific needs of students can be met.
Examples of reasonable adjustments
providing additional time for student to practice the assessment tasks
presenting questions orally for students with literacy issues
asking questions in a relevant practical context
adapting machinery and equipment to make it more easily used
presenting work instructions in diagrammatic or pictorial form instead of words and sentences
simplifying the design of tasks
It is the responsibility of each assessor to assess students needs and make whatever reasonable adjustments are practicable to maximise a students opportunity to demonstrate their competence.
Assessment re-submission
If a student is deemed NYC (not yet competent) the Trainer/Assessor (TRN) will explain why and inform the student of what needs to be completed in order to demonstrate competence.
Re-assessment for assessments only occurs if the student has previously submitted the assessment or has missed the relevant session(s) and has been afforded special consideration which is approved by the Administration department.
If the result for the first submission of an assessment is NYC, students will be given two re-submission opportunities to achieve a competent result (this re-assessment is conducted free of charge). A suitable time will be arranged for the reassessment to occur within 14 days of the completion of the unit in question. Should a student either not make an attempt within this time frame (in spite of all efforts by Albright Institute, its Trainer/Assessor and administration staff to have the student attend a reassessment session) or the student does not achieve a satisfactory result after two re-assessments they may be charged for another attempt.
Should the student still not achieve competence after these assessment attempts, it will be necessary for them to re-enrol in (repeat) the unit of competence at a cost.
Assessment appeals
You can make an appeal about an assessment decision by filling an appeal form. Ask for an appeal for from a student support officer. Refer to Albright Institutes Assessment Policy for more information about our appeals process.
Plagiarism Policy
All student work must be written in their own words, except where acknowledged through quotations and referencing. Plagiarism is a serious offence; Albright Institute may impose severe penalties on students who plagiarise.
For more information on Plagiarism and Cheating refer to Albright Institutes policies.
Assessment 1 Coversheet
Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.
Student and Submission Details
Student Name Student ID Unit Code and Name BSBPMG534 Manage project human resources Date of submission STUDENT DECLARATION
I declare that
this assessment is my own work.
None of this work has been completed by any other person.
I have not cheated or plagiarised the work or colluded with any other student/s.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.
Student Signature Assessor To Complete
Assessment 1 Assessment Result Date Type Of Submission
Short Answer Questions C (Competent)
NYC (Not Yet Competent)
NA (Not Assessed) First submission
First re-submission
Second re-submission
Assessor feedback Assessor Name Assessor Signature This assessment meets the following Knowledge Evidence:
Knowledge evidence Satisfactory Unsatisfactory Not Present
tool and techniques to identify resource requirements including required project personnel levels and competencies
human resource management (HRM) methods, techniques and tools
relevant training and development methods
strategies for managing project human resources and their application to different situations
procedures for interpersonal communication, counselling, and conflict resolution
processes used to measure individuals performance against agreed criteria
techniques for managing and improving performance.
Assessment 1 Short Answer Questions
Assessment summary
You are required to answer all the written questions in this assessment.
Resources and equipment required to complete this assessment
Access to textbooks and other learning materials.
Access to a computer, printer, Internet and email software (if required).
When and where should the assessment be completed?
This assessment may be done in your own time as homework or you may be given time to do this task in class (where applicable).
Your assessor will provide you with the due date for this assessment.
What needs to be submitted?
Your answers to each question in this assessment along with references.
Instructions
This is an open book test you can use your learning materials as reference.
You must answer all questions in this assessment correctly.
You must answer the questions by typing your answers in Microsoft Word and converting it into a pdf.
Please include the following details in the header section of each page of your assessment document:
Student Name and ID
Course Code and title
Unit Code and title
Trainer and assessor name
Page numbers
You are required to submit your assessment on the LMS (Moodle). No submissions will be accepted via emails.
Short Answer Questions
Identify three tools that you can use to identify project personnels required years of experience and competencies.
Briefly describe each tool.
Tools Brief description
FORMTEXT FORMTEXT
FORMTEXT FORMTEXT
FORMTEXT FORMTEXT
Identify three techniques that you can use to identify project personnels required years of experience and competencies.
Briefly describe each technique.
Techniques Brief description
FORMTEXT FORMTEXT
FORMTEXT FORMTEXT
FORMTEXT FORMTEXT
Listed below are human resource management (HRM) methods. Briefly describe how each method can be used to manage human resources on a project.
Methods Brief description
Selecting candidates using interviews FORMTEXT
Performance analysis FORMTEXT
Open communication FORMTEXT
Listed below are HRM techniques. Briefly describe how each technique can be used to manage human resources on a project.
Techniques Brief description
Structured interviews FORMTEXT
Direct observation of performance FORMTEXT
Hands-on training FORMTEXT
Listed below are HRM tools. Briefly describe how each tool can be used to manage human resources on a project.
Tools Brief descriptions
Interview guide FORMTEXT
Performance management software FORMTEXT
Professional development plan FORMTEXT
Listed below are HRM training and development methods. Briefly describe each.
Methods Brief description
Classroom-based training and development FORMTEXT
Interactive learning FORMTEXT
Computer-based learning FORMTEXT
Listed below are strategies for managing human resources.
Provide brief descriptions for:
Each strategy
One situation where each strategy can be used for human resource management
How each strategy can be used in the corresponding situation you described
Strategies Brief description of strategies Situations where strategies can be used How strategies can be used in corresponding situations
Conflict resolution FORMTEXT FORMTEXT FORMTEXT
HRM forecasts FORMTEXT FORMTEXT FORMTEXT
Frequent feedback FORMTEXT FORMTEXT FORMTEXT
Rewarding outstanding performance FORMTEXT FORMTEXT FORMTEXT
Identify three processes that you can use to measure an individuals performance against specific criteria.
Briefly describe each process.
Processes Brief description
FORMTEXT FORMTEXT
FORMTEXT FORMTEXT
FORMTEXT FORMTEXT
Listed below are techniques for managing personnel performance. Briefly describe each.
Techniques Brief description
Conversation FORMTEXT
Performance monitoring FORMTEXT
Setting key performance indicators (KPIs) FORMTEXT
Access and review policies and procedures from your organisation relevant to the following:
Interpersonal communication
Counselling
Conflict resolution
Answer the following questions, using these policies and procedures as reference.
Outline all your organisations procedures relevant to interpersonal communication.
FORMTEXT
Outline all your organisations procedures relevant to counselling.
FORMTEXT
Outline all your organisations procedures relevant to conflict resolution.
FORMTEXT
What to submit:
Answers to all questions
References
Assessment 2 Coversheet
Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.
Student and Submission Details
Student Name Student ID Unit Code and Name BSBPMG534 Manage project human resources Date of submission STUDENT DECLARATION
I declare that
This assessment is my own work.
None of this work has been completed by any other person.
I have not cheated or plagiarised the work or colluded with any other student/s.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.
Student Signature Assessor to complete
Assessment 2 Assessment Result Date Type Of Submission
Assessment 2 (Workplace project C (Competent)
NYC (Not Yet Competent)
NA (Not Assessed) First submission
First re-submission
Second re-submission
Assessor feedback Assessor Name Assessor Signature Assessment 2 Workplace Project Assessment
This assessment meets the following performance criteria:
Performance Criteria
1. Plan human resources relevant to projects 1.1 Identify resource requirements for each project task
1.2 Match skills and knowledge of individuals and groups with project tasks
1.3 Allocate personnel to the project according to planned work outputs and project timeline
1.4 Support performance of personnel using human resources management (HRM) methods and tools 2. Implement project personnel training and development 2.1 Define and communicate clear project role descriptions to organisational personnel
2.2 Plan and implement training and development of project team members
2.3 Measure individuals performance against agreed criteria and initiate actions for shortfalls in performance 3. Lead project team 3.1 Implement processes for improving individual performance and overall project effectiveness
3.2 Monitor and report, for remedial action, internal and external influences on individual and project team performance and morale
3.3 Implement procedures for interpersonal communication, counselling, and conflict resolution
3.4 Identify and manage inter-project and intra-project resource conflict 4. Finalise human resource activities related to projects 4.1 Disband project team according to organisational policies and procedures
4.2 Identify and document human resource issues and recommended improvements This assessment meets the following performance Evidence:
Performance evidence
manage project human resources on at least two occasions.
identify and organise project personnel training and development
manage project personnel to achieve project outcomes
apply human resource management (HRM) methods, techniques and tools to the project.
This assessment meets the following Foundation Skills:
Foundation Skills
Reading Identifies textual information obtained from a range of sources and determines how content may be applied to requirements Writing Develops plans, role descriptions and reports using clear, specific and industry-related terminology, appropriate structures and conventions
Documents personnel requirements, results of performance measurements and improvement recommendations Oral Communication Participates in verbal exchanges using clear language and appropriate non-verbal features
Uses active listening and questioning to elicit views and opinions of others and confirm understanding Numeracy Uses mathematical formulae to calculate resources against project requirements and to measure work output against predetermined criteria
Uses analytical skills to review performance and decide on actions needed Initiative and enterprise Identifies and adheres to organisational policies and procedures
Analyse impact of variables outcomes to gain insights into concepts that may be adapted in future situations Teamwork Collaborates with co-workers to negotiate and facilitate shared understanding of individual roles and group objectives
Manages workplace conflict by recognising contributing factors and implementing resolution strategies Planning and organising Develops plans to identify project responsibilities and needs, and allocate project personnel, with an awareness of how this contributes to overall project goals Assessment 2 Workplace Project Assessment
Project OverviewThe goal of this assessment is to assess your practical knowledge and skills in:
Planning human resources relevant to projects
Implementing project personnel training and development
Leading project teams
Finalising human resource activities related to projects
The workplace assessment is divided into 16 tasks:
Task 1.1 Identify Resource Requirements
Task 1.2 Assign Personnel to Tasks
Task 1.3 Plan Training and Development
Task 2.1 Communicate Project Role Descriptions
Task 2.2 Implement Training and Development
Task 2.3 Assess Project Teams Performance
Task 2.4 Support Project Team
Task 2.5 Improve Project Teams Performance
Task 2.6 Improve Project Effectiveness
Task 2.7 Monitor Influences on Performance and Morale
Task 2.8 Report Influences on Performance and Morale
Task 2.9 Implement Procedures for Interpersonal Communication
Task 2.10 Implement Procedures for Counselling and Conflict Resolution
Task 2.11 Manage Resource Conflict
Task 3.1 Disband Project Team
Task 3.2 Recommend Improvements
These tasks must be completed as part of a formal workplace project that you are managing.
Each task comes with a set of instructions. You are to follow and perform these instructions while being observed by the assessor and submit any required documentation.
Before starting this assessment, your assessor will also discuss with you these tasks as well as instructions and guidance for satisfactorily completing them. They will also organise the resources required for this assessment (listed below).
You are required to:
Complete the tasks within the time allowed, as scheduled in-class roll
Plan the human resources relevant to the project
Implement training and development for the projects personnel
Lead the project team
Finalise human resource activities for the project
Details of the Project You Are Undertaking for This AssessmentThe tasks included in this Workplace Assessment must be completed within the context of a workplace project you are managing.
For your assessors reference, complete the table below by providing the required details and information of the project you are undertaking for this assessment.
Candidates name FORMTEXT
Workplace/organisation FORMTEXT
Project name FORMTEXT
State/territory where the project is being undertaken FORMTEXT
Overview of the project FORMTEXT
Candidates role/title in this project FORMTEXT
Date scoping stage commenced FORMTEXT
Date planning stage commenced FORMTEXT
Project sponsor/client FORMTEXT
Part I. Project Planning1.1 Identify Resource RequirementsIdentify and document the human resource requirements for each project task.
You will be assessed on:
Practical knowledge relevant to project roles
Practical skills relevant to identifying human resource requirements for project tasks
After completing this task, submit the following to your assessor:
The list that you completed of human resource requirements for each project task
Copies of workplace resources that you accessed and reviewed, e.g. organisational policies and procedures relevant to conceptualising or defining work roles, Gantt chart templates, project planning software, etc.
Copies of project documents that you accessed and reviewed, e.g. the projects approved project management plan, WBS, activity resource requirements, etc.
Copies of personnel records that you accessed and reviewed, e.g. organisational charts, employee records, etc.
1.2 Assign Personnel to TasksAssign personnel to the different project tasks and document the final assignments.
Use the RACI Matrix Template provided along with this workbook.
You will be assessed on:
Practical knowledge relevant to project roles
Practical skills relevant to assigning personnel to project tasks
After completing this task, submit the following to your assessor:
The final personnel assignments or RACI Matrix Template that you completed
Copies of workplace resources that you accessed and reviewed, e.g. organisational policies and procedures relevant to assigning personnel to project tasks, project planning software, etc.
Copies of project documents that you accessed and reviewed, e.g. the projects approved project management plan, the projects approved human resource management plan, WBS, the projects schedule and timelines, etc.
Copies of personnel records that you accessed and reviewed, e.g. organisational charts, employee records, etc.
1.3 Plan Training and DevelopmentCreate a training plan and a development plan for each member of the project team.
Use your organisations template for training and development plans.
You will be assessed on:
Practical knowledge relevant to training and development
Practical skills relevant to planning training and development for project teams
After completing this task, submit the training and development plans that you completed to your assessor. There should be one training plan and one development plan per project team member.
Part II. Project Implementation and Monitoring2.1 Communicate Project Role DescriptionsWhile being observed by your assessor, facilitate a meeting and inform the project team of their role descriptions.
You will be assessed on:
Practical knowledge relevant to communicating with project teams
Practical skills relevant to communicating information to project teams
Use the Generic Meeting Minutes template provided along with this workbook.
After completing this task, submit the following to your assessor:
The completed minutes of the meeting where you informed the project team of their role descriptions
Copies of project documents that you accessed and reviewed, e.g. project staff assignments, WBS, etc.
2.2 Implement Training and DevelopmentWhile being observed by your assessor, implement the training and development needed by the project team.
You must implement training and development for a minimum of three project team members. Not all project team members will require both training and development, but training and development must be implemented a minimum of two times each.
You will be assessed on:
Practical knowledge relevant to training and development
Practical skills relevant to implementing training and development for project teams
After completing this task, submit the following to your assessor:
Copies of the training and development plans that you implemented
You must submit training and development plans for a minimum of three project team members. There must be a minimum of two training plans and two development plans.
Copies of project documents that you accessed and reviewed, e.g. the projects approved human resource management plan, project staff assignments, etc.
Copies of evidence that the members of the project team completed training or development programs, e.g. certifications of completion, attendance records for the programs, etc.
2.3 Assess Project Teams PerformanceAssess the project teams performance and document your findings.
Use your organisations template for documenting performance assessments.
You will be assessed on:
Practical knowledge relevant to performance assessments
Practical skills relevant to assessing the performance of project team members
After completing this task, submit the following to your assessor:
The assessments that you completed regarding the project teams performance
There must be one performance assessment per project team member.
Copies of project documents that you accessed and reviewed, e.g. the projects approved human resource management plan, progress reports, project staff assignments, etc.
Copies of personnel records that you accessed and reviewed, e.g. organisational charts, work performance reports, KPIs, etc.
2.4 Support Project TeamWhile being observed by your assessor, support the performance of project team members.
You will be assessed on:
Practical knowledge relevant to supporting personnel performance
Practical skills relevant to supporting project teams using human resource management (HRM) methods and tools
After completing this task, submit the following to your assessor:
Copies of organisational policies and procedures relevant to the use of human resource management methods and tools that you accessed and reviewed
Copies of personnel records that you accessed and reviewed, e.g. organisational charts, employee records, work performance reports, etc.
2.5 Improve Project Teams PerformanceWhile being observed by your assessor, implement processes to improve the performance of project team members and address any underperformance.
You will be assessed on:
Practical knowledge relevant to improving personnel performance
Practical skills relevant to implementing processes to improve personnel performance and address underperformance
After completing this task, submit the following to your assessor:
Outlines of the processes that you implemented to improve the performance of project team members and address any underperformance
Copies of organisational policies and procedures relevant to managing individual performance
Copies of project documents that you accessed and reviewed, e.g. the projects approved human resource management plan, progress reports, project staff assignments, etc.
Copies of personnel records that you accessed and reviewed, e.g. work performance reports, KPIs, intervention plans, etc.
Copies of relevant communication with project team members, e.g. meeting minutes, email threads, screenshots of messaging apps, etc.
2.6 Improve Project EffectivenessWhile being observed by your assessor, implement processes to improve the projects overall effectiveness.
You will be assessed on:
Practical knowledge relevant to improving overall project effectiveness
Practical skills relevant to implementing processes to improve overall project effectiveness
After completing this task, submit the following to your assessor:
Outlines of the processes that you implemented
Copies of workplace resources that you accessed and reviewed, e.g. organisational policies and procedures relevant to managing project effectiveness, improvement recommendations from past projects, quality checklists, etc.
Copies of project documents that you accessed and reviewed, e.g. the projects approved human resource management plan, progress reports, project staff assignments, etc.
Copies of relevant communication with project team members, e.g. meeting minutes, email threads, screenshots of messaging apps, etc.
2.7 Monitor Influences on Performance and MoraleWhile being observed by your assessor, monitor influences on the performance and morale of the project team, and document your findings.
You must monitor a minimum of one internal influence and one external influence.
You will be assessed on:
Practical knowledge relevant to influences on project team performance and morale
Practical skills relevant to monitoring influences on project team performance and morale
After completing this task, submit the following to your assessor:
Your findings on the influences on the performance and morale of the project team
Copies of project documents that you accessed and reviewed, e.g. the projects approved human resource management plan, progress reports, project staff assignments, etc.
Copies of personnel records that you accessed and reviewed, e.g. organisational charts, work performance reports, KPIs, welfare check documentation, etc.
Copies of relevant communication with project team members, e.g. meeting minutes, email threads, screenshots of messaging apps, etc.
2.8 Report Influences on Performance and MoraleCreate a written report based on your findings from Task 2.7 and submit it to relevant organisational personnel.
Use your organisations template for reporting influences on project team performance and morale.
You will be assessed on:
Practical knowledge relevant to writing and submitting reports
Practical skills relevant to creating a written report and submitting it to relevant organisational personnel
After completing this task, submit the following to your assessor:
A copy of the report that you completed about influences on project team performance and morale
Copies of relevant communication with relevant organisational personnel that you submitted the report to, e.g. meeting minutes, email threads, screenshots of messaging apps, etc.
2.9 Implement Procedures for Interpersonal CommunicationWhile being observed by your assessor, implement procedures for interpersonal communication within the project team.
You will be assessed on:
Practical knowledge relevant to interpersonal communication procedures
Practical skills relevant to implementing interpersonal communication procedures
After completing this task, submit the following to your assessor:
Outlines of the interpersonal communication procedures that you implemented
Copies of organisational policies and procedures relevant to interpersonal communication
Copies of project documents that you accessed and reviewed, e.g. the projects approved human resource management plan, communication logs, etc.
Copies of relevant communication with project team members, e.g. meeting minutes, email threads, screenshots of messaging apps, etc.
2.10 Implement Procedures for Counselling and Conflict ResolutionWhile being observed by your assessor, implement procedures for counselling and conflict resolution.
You will be assessed on:
Practical knowledge relevant to procedures for counselling and conflict resolution
Practical skills relevant to implementing procedures for counselling and conflict resolution
After completing this task, submit the following to your assessor:
Outlines of the procedures for counselling and conflict resolution that you implemented
Copies of workplace resources that you accessed and reviewed, e.g. organisational policies and procedures relevant to counselling and conflict resolution, employee handbook, code of conduct, etc.
Copies of project documents that you accessed and reviewed, e.g. the projects approved human resource management plan, communication logs, etc.
Copies of relevant communication with project team members, e.g. meeting minutes, email threads, screenshots of messaging apps, etc.
2.11 Manage Resource ConflictWhile being observed by your assessor, manage resource conflicts that affect the project team.
You will be assessed on:
Practical knowledge relevant to inter- and intra-project resource conflict
Practical skills relevant to managing inter- and intra-project resource conflict that affects the project team
After completing this task, submit the following to your assessor:
Copies of project documents that you accessed and reviewed, e.g. the projects approved human resource management plan, activity resource requirements, project schedule and timelines, WBS, communication logs, etc.
Copies of relevant communication with project team members, e.g. meeting minutes, email threads, screenshots of messaging apps, etc.
Part III. Project Closure3.1 Disband Project TeamWhile being observed by your assessor, disband the project team.
You will be assessed on:
Practical knowledge relevant to procedures relevant to project closure
Practical skills relevant to disbanding project teams
After completing this task, submit the following to your assessor:
Copies of organisational policies and procedures relevant to project closure
Copies of project documents that you accessed and reviewed, e.g. the projects approved human resource management plan, communication logs, etc.
Copies of relevant communication with project team members, e.g. meeting minutes, email threads, screenshots of messaging apps, etc.
3.2 Recommend ImprovementsIdentify and analyse human resource issues experienced in the project and document your analysis. You must also come up with recommended improvements based on your analysis.
Use your organisations templates for documenting analyses of issues experienced and recommended improvements.
You will be assessed on:
Practical knowledge relevant to typical human resource issues experienced in a project
Practical skills relevant to identifying and analysing human resource issues, and coming up with recommended improvements
After completing this task, submit the following to your assessor:
A copy of the analysis and recommendations that you completed relevant to the human resource issues experienced on the project
Copies of project documents that you accessed and reviewed, e.g. the projects approved human resource management plan, issue logs, progress reports, etc.
Copies of personnel records that you accessed and reviewed, e.g. work performance reports, KPIs, records of disciplinary action taken, etc.
Record of Assessment (Assessors Use Only)RECORD OF ASSESSMENT
Candidates Name FORMTEXT
RTO Name FORMTEXT
RTO Contact Number FORMTEXT
RTO Email Address FORMTEXT
Assessors Name FORMTEXT
Unit of Competency BSBPMG534 - Manage project human resources (Release 1)
Knowledge Assessment S NYS
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Practical Assessment
Practical Assignment S NYS
Task 1
Workplace Assessment S NYS
Task 1.1
Task 1.2
Task 1.3
Task 2.1
Task 2.2
Task 2.3
Task 2.4
Task 2.5
Task 2.6
Task 2.7
Task 2.8
Task 2.9
Task 2.10
Task 2.11
Task 3.1
Task 3.2
Rules of Evidence S NYS
All knowledge and skills evidence submissions are valid
All knowledge and skills evidence submissions are authentic
All knowledge and skills evidence submissions are sufficient
All knowledge and skills evidence submissions are current
Signature Authentication Checklist
This checklist will guide you in authenticating the signatures provided by the candidate in their assessment workbook and evidence submissions.
Read each checklist item and tick the box only if you confirm that the item is a true and accurate reflection of the signature authentication you have conducted.
Checklist Completed
I have checked the signature provided by the candidate in the Assessment Workbook Cover Sheet against the signature they provided to the Training Provider.
I confirm the signature provided by the candidate in the Assessment Workbook Cover Sheet matches the signature they provided to the Training Provider.
I confirm ALL signatures provided by the candidate in their evidence submissions match with the signature they provided to the Training Provider.
Overall Result for this Workbook S NYS
Overall Result
Assessors comments/feedback
FORMTEXT
Assessor Declaration
I declare that the results recorded in this Record of Assessment are true and accurate.
Assessors name FORMTEXT Assessors signature
FORMTEXT
Date signed FORMTEXT
