825501864360Present at Hearings Cluster
-950976-914400
825501864360Present at Hearings Cluster
CPP41419 Certificate IV in Real Estate Practice
0Present at Hearings Cluster
CPP41419 Certificate IV in Real Estate Practice
825503115311CPPREP4503 Present at hearings
00CPPREP4503 Present at hearings
-9499607466965Real Estate Institute of New South Wales RTO 90117 30-32 Wentworth Ave Sydney 2000
Phone (02) 9264 2343 Email training@reinsw.com.au Web www.reinsw.com.au
0Real Estate Institute of New South Wales RTO 90117 30-32 Wentworth Ave Sydney 2000
Phone (02) 9264 2343 Email training@reinsw.com.au Web www.reinsw.com.au
Learner Declaration
Complete ALL sections including your legal name and contact details. Indicate with Y for Yes or N for No
I submit this assessment and certify that:
All work submitted has been completed by me No part has been completed or copied from any other person I have referenced and/or acknowledged all necessary authors I have kept a copy of my assessments Where necessary, I have attached supporting documents which are clearly identified in line with the specific question Where required, I have completed any agreements, forms and documents required for this assessment. I understand that partial completion will not be accepted I understand that federal and state agencies have the right to access any of my assessment materials for auditing and monitoring purposes I consent that REINSW may use my de-identified assessment for internal moderation and validation purposes I understand that if a third party requests my results that REINSW will only do so with my written permission Learner Legal Name (print) Unique Student Identifier Contact Number Home Address Learner Signature Date
Assessment Information
Assessment for this unit covers the elements and performance criteria for the unit of competency:
CPPREP4503 Present at hearings
The unit forms part of the CPP41419 Certificate IV in Real Estate Practice under the Australian Qualifications Framework.
Performance Criteria and Elements
Every assessment for a Unit of Competency within the Australian Qualifications Framework (AQF) is structured around Performance Criteria and Elements. To access the performance criteria and elements go to www.training.gov.au and search for unit code(s).
Assessment Structure
Part 1 Short Answer Questions
Part 2 Extended Answer Questions
Part 3 Workplace Situation Activities
This assessment is written at AQF Level 4, which means that your answers must show your depth of understanding and your ability to demonstrate the skills and knowledge required to complete tasks in a real or simulated real estate workplace. You should pay attention to spelling, grammar and punctuation and write in full sentences and use appropriate language.
Finding information to answer your assessment questions
To answer questions, you will need to refer to your Learner Guide, the Assessment Activity Workbook and conduct research on various websites including but not limited to:
NSW Fair Trading
Australian Legal Institute
Federal Register of Legislation
Real Estate Institute of NSW
NSW Civil and Administrative Tribunal NCAT - https://www.ncat.nsw.gov.au
Tenants NSW
Whilst conducting research, it is important that you ensure that the websites accessed are relevant to this state and not from other states of Australia or overseas. You must reference all sources of information.
Learners with Difficulties
REINSW recognises the individual needs of each learner and will provide reasonable adjust when required. If you are experiencing difficulties, please call (02) 9264 2343 and ask for assessment help.
Submission of Assessment
All assessment documents must be submitted via the learning portal. Ensure that you submit all required documents as your assessment will not be marked if it is not complete. In this instance you will receive an email saying that your assessment attempt was not successful, and you will be required to resubmit the missing documents.
Assessment Results
The assessment result will be either Competent or Not Yet Competent, there is no pass or fail in competency-based assessment.
Your assessment results will be available within 14 - 28 days after submission.
If your assessment is found to be not yet competent, you will be provided with clear feedback on what additional information is required via the Assessment Marking Feedback document and within the assessment itself.
You will be given a further 14 days to resubmit your assessment.
If you require clarification on the requirements of your resubmission, please call (02) 9264 2343 and ask for assessment help.
Part 1 Short Answer Questions
For this section, you will need to provide answers that directly address the question, you may answer in point form. Ensure that you answer all parts of the question.
To complete this section, type your answer where you see the I insertion symbol. You have limited formatting options.
Question 1
Explain the process for making an application to NSW Civil and Administrative Tribunal (NCAT) and how you would submit your application. Include both electronic and paper-based applications
Answer
1 Question 2
What can you do to help inform your decision on whether or not to take your case to NCAT.To ensure that you present a thorough case at tribunal, list the documents you should prepare to assist you when presenting your case.
Answer
1 2 Question 3
To be fully prepared for your tribunal hearing you should conduct a pre tribunal briefing.
Explain what this statement means and how you would conduct such a briefing.
What ethical standards and disclosures should you adhere to when representing your client at a hearing
Answer
1 2 Question 4
You have engaged an expert as a witness for your case. How would you prepare your witness?
Explain two ways evidence from your expert can be presented to the tribunal, other than verbal evidence.
Answer
1 2 Question 5
List the steps you would take to prepare and review your evidence to ensure that it is correct and complete.
The case you are preparing for the tribunal involves you making an estimation of the cost of damage made by the tenants. How would you approach this situation?
Answer
1 2 Question 6
What is the purpose of the Conciliation session?
Explain what happens and why it is an important process.
Answer
1 2 Question 7
When participating in the conciliation process you will need to have all your documentary evidence summarised. Explain how you would organise such statements.
Explain how you would ensure that offers made during the conciliation sessions are realistic and meet your needs.
Answer
1 2 Question 8
Explain how you would enter and depart the tribunal room, the appropriate manner to address the Tribunal Member and the type of language that you would using when address Tribunal Member.
Answer
1
Question 9
When giving an overview of your case to the Tribunal Member what is important about the type of evidence you provide.
Explain how you would respond to questions or directions from the tribunal.
Answer
1 2 Question 10
If you want to ask for reasons for a tribunal ruling, what would you do?
What documentation would you keep, relating to your case for tribunal?
What reporting would be done to the parties involved in the case?
Answer
1 2 3
Part 2 Extended Answer Questions
For this section, you will need to provide answers that are in depth, referenced and supported by additional documentation.
Answers to questions need to be approximately 50 to 100 words, if you consult websites or publications to construct your answer, you MUST reference your source.
Read each question or scenario carefully and ensure that you answer all of the facets of the question.
To complete this section, type your answer where you see the I insertion symbol. You have limited formatting options.
Question 1
Explain the restrictions on legal representation of parties before the tribunal. What does NCAT consider?
Give an example of the circumstances where you believe it would be appropriate for specialist or legal representation.
Answer
Question 2
Documentation is important to the success of your application.
With this statement in mind give an explanation of:
The general documents that you would need to have to support an application to the tribunal. eg: Management Agreement, condition report.
Use examples to give an overview of each document and any problems areas that should be identified and corrected, before presenting them at the tribunal.
What risks would there be to the agency and the success of the application, if any of the documents were incomplete or inaccurate.
Answer
Question 3
Prior to the decision to take a case to the tribunal, you should thoroughly discuss with your landlord the details of the case and the possible outcomes, both positive and negative.
Use the following scenario to describe how you would brief your landlord.
You have tenants in unit 3 at 10 Ross St Gladesville.
You manage the whole block, which is not a strata block (one owner, one certificate of title).
The tenants have only been in the property for 3 months, however it is obvious that they are now problem tenants.
Almost every Monday morning you receive emails from other residents in the block reporting some new loud argument or noise complaints such as a loud party that goes on until early morning.
There also appears, from the reports of other occupants, to be many more people living in the property than was approved on the tenancy agreement.
Answer
Question 4
Choose 2 of the following reasons that an application may be made to the tribunal. Explain the documentation that would be required, timeframes for application and who can make the application.
Non payment of rent
Termination of residential tenancy agreement
Abandoned premises
Access to premises
Repairs, alterations and additions to premises
Answer
Question 5
Go to the commercial and consumer section of NCAT website and research the conciliation process, top 10 tips and the rights of the respondent.
Write a formal report on the conciliation process.
Answer
Question 6
Develop a fact sheet that will inform agents in your office the protocols that are required at a tribunal
Answer
Question 7
Use the Case study Kane and Lucy Struthers and the any preparation done in the Learning Activity Workbook.
Write a detailed report of how you would present the case at a hearing, include documentation, evidence and a detailed plan of how the tenants could rectify the situation.
Answer
Question 8
Read the NCAT case study.
Summarise the findings and prepare a statement that can be given to both the landlord and tenant.
Answer
Part 3 Workplace Activities
For this section, you are required to read the scenario and complete the required documents. There are templates provided. If you are required to develop your own document, it should be presented in a professional manner and saved as a PDF before uploading to the portal.
There is a checklist with each question to ensure that you complete all the required documentation.
To complete this section, type your answer where you see the I insertion symbol. You have limited formatting options.
Question 1
Research and find the appropriate application form for the Case study Kane and Lucy Struthers.
Download and complete so that it would be acceptable at NCAT
Document uploaded Y for Yes
Application Question 2
You have been given a hearing date for the Struthers case on the 14th of the month.
Prepare an email notifying the tenants of the hearing date and explain to them the process that will occur at the hearing.
Document uploaded Y for Yes
Email Question 3
Access and download the hearing notes from NCAT website.
Complete using the Case study Kane and Lucy Struthers.
Make up any details required to complete the form.
Document uploaded Y for Yes
Hearing Notes Question 4
Use Case study Kane and Lucy Struthers.
Prepare a report for the landlord outlining the results of the hearing
Formal report
Case StudiesCase Study Kayne and Lucy Struthers
Tenants Kayne Struthers and Lucy Struthers
Property 95 Little Grove
Arncliffe
Rent
$580 per week
The Facts
The tenant has failed to pay their rent and are now 5 weeks in arrears.
The tenant lost his job 2 months ago and hasnt been unable to find work. He has an interview for a new job next week.
His wife has a part time job, but she is pregnant and due to finish at her place of employment in the next 2 months.
The tenant did not contact the agent at any point to discuss any of the matters at hand, and the tenant is quite nervous about the whole tribunal process.
They are keen to find a resolution to the situation and will at some point try to raise the issue of hardship.
They were not keen to divulge the information to the agent.
The agent is also keen to find a resolution to the matter.
The agent knows the tenants are very clean and tidy and doesnt think there will be any other issues pertinent to the case. However, the tenants have broken one of the windows in the bedroom and the pane of glass (costing $270 plus $150 for labour) needs to be replaced. The tenants previously agreed to get the glass replaced, to avoid labour costs.
The has been an ongoing issue about a leaking roof in the second bedroom and when there is heavy rain the wall becomes damp and the room smells musty. The tenants have asked on two occasions for it to be fixed, but to date the landlord has done nothing about it other than get a tradesperson to assess the issue.
The landlord has a mortgage on the premises and could be facing bank action at any moment. As the mortgage payments are often late the Landlord is incurring late payment fees in excess of $300 per month.
Outcome of hearing
The tribunal hearing has come to an end and you have been given the following orders:
The tenants have proven a case of hardship and have been given a rent reduction of $50 per week until the leaking roof has been repaired.
They must pay outstanding rental arrears at $100 per week until the rental arrears are resolved.
They have been given four weeks to repair the broken window.
The landlord has been awarded compensation for the late fees on his mortgage of $150 payable immediately.
NCAT Case Study - Damage caused by mould
TheResidential Tenancies Act 2010clearly sets out the rights and responsibilities of both tenant and landlord regarding repairs and maintenance. Section 52 provides that a landlord has an obligation to provide the residential premises in a reasonable state of cleanliness and fit habitation by the tenant.
A man rented an apartment through a real estate agency for 13 months. Shortly after ending his tenancy, the former tenant lodged an application to the Tribunal claiming a substantial rent reduction, compensation for damaged items, moving and cleaning costs. He also sought compensation for stress, disappointment and breach of privacy. The claim related to mould in the apartment.
At the Tribunal hearing, the former tenant gave evidence that as soon as he had moved into the apartment the smell of mould was overwhelming. He said that the problem continued throughout the tenancy and he found it extremely frustrating. Despite constant cleaning, damp and mould treatments, and the purchase of a dehumidifier, the mould began to affect his health and it damaged his clothing and other belongings.
The former tenant said that he regularly complained to the real estate agency about the damp and mould, but that they kept passing off the issue to the strata managers as a common property problem. He said that nothing was done to resolve the issue.
The real estate agent did not dispute the claim about the mould, nor that they had not disclosed the ongoing mould issues at the beginning of the tenancy. The agent however gave evidence that they had struck a deal with the tenant early on in the tenancy to reduce his rent for the inconvenience of the mould. They also regularly credited the tenant for the purchase of damp rid products, mould treatments and the dehumidifier. The agent said that strata managers had arranged for a handyman to attend the premises to increase air flow into the rooms, and that litigation was pending against the builders of the unit.
The Tribunal Member acknowledged that the mould related to issues with the common property, however they were not relevant when it came to considering the rights and obligations between the landlord and tenant. The Member found that the landlord had failed to comply with the general obligations of section 52 of the Act and in particular failed to provide the premises in a reasonable state of cleanliness and fit for habitation by the tenant.
The Tribunal Member ordered the landlord to pay the tenant $6,000 compensation for economic loss, including for moving and cleaning costs, purchase cost for equipment to beat the mould and for damage to the tenants goods rendered unusable by the mould.
In relation to the rent reduction claim, the Member acknowledged the agreement struck between the landlord and tenant a few months into the tenancy and found the agreed rent represented what the parties thought to be an appropriate reduction. The claim for non-economic loss was dismissed as the evidence of distress, disappointment, loss of enjoyment and breach of privacy did not exceed the threshold to recover damages under theCivil Liability Act 2002.
-950976-914400-9499607466965Real Estate Institute of New South Wales RTO 90117 30-32 Wentworth Ave Sydney 2000
Phone (02) 9264 2343 Email training@reinsw.com.au Web www.reinsw.com.au
0Real Estate Institute of New South Wales RTO 90117 30-32 Wentworth Ave Sydney 2000
Phone (02) 9264 2343 Email training@reinsw.com.au Web www.reinsw.com.au
844553114040CPPREP4102 Market Property
0CPPREP4102 Market Property
847091866265Property Marketing
Property Marketing
Learner Declaration
Complete ALL sections including your legal name and contact details. Indicate with Y for Yes or N for No
I submit this assessment and certify that:
All work submitted has been completed by me No part has been completed or copied from any other person I have referenced and/or acknowledged all necessary authors I have kept a copy of my assessments Where necessary, I have attached supporting documents which are clearly identified in line with the specific question Where required, I have completed any agreements, forms and documents required for this assessment. I understand that partial completion will not be accepted I understand that federal and state agencies have the right to access any of my assessment materials for auditing and monitoring purposes I consent that REINSW may use my de-identified assessment for internal moderation and validation purposes I understand that if a third party requests my results that REINSW will only do so with my written permission Learner Legal Name (print) Unique Student Identifier Contact Number Home Address Learner Signature Date
Assessment Information
Assessment for this unit covers the elements and performance criteria for the unit of competency:
CPPREP4102 Market Property
The unit(s) form part of the CPP41419 Certificate IV in Real Estate Practice under the Australian Qualifications Framework.
Performance Criteria and Elements
Every assessment for a Unit of Competency within the Australian Qualifications Framework (AQF) is structured around Performance Criteria and Elements. To access the performance criteria and elements go to www.training.gov.au and search for unit code(s).
Assessment Structure
Part 1 Short Answer Questions
Part 2 Extended Answer Questions
Part 3 Workplace Situation Activities
This assessment is written at AQF Level 4, which means that your answers must show your depth of understanding and your ability to demonstrate the skills and knowledge required to complete tasks in a real or simulated real estate workplace. You should pay attention to spelling, grammar and punctuation and write in full sentences and use appropriate language.
Finding information to answer your assessment questions
To answer questions, you will need to refer to your Learner Guide, the Assessment Activity Workbook and conduct research on various websites including but not limited to:
NSW Fair Trading
Australian Legal Institute
Federal Register of Legislation
Real Estate Institute of NSW
NSW Civil and Administrative Tribunal
Tenants NSW
Whilst conducting research, it is important that you ensure that the websites accessed are relevant to this state and not from other states of Australia or overseas. You must reference all sources of information.
Learners with Difficulties
REINSW recognises the individual needs of each learner and will provide reasonable adjust when required. If you are experiencing difficulties, please call (02) 9264 2343 and ask for assessment help.
Submission of Assessment
All assessment documents must be submitted via the learning portal. Ensure that you submit all required documents as your assessment will not be marked if it is not complete. In this instance you will receive an email saying that your assessment attempt was not successful, and you will be required to resubmit the missing documents.
Assessment Results
The assessment result will be either Competent or Not Yet Competent, there is no pass or fail in competency based assessment.
Your assessment results will be available within 14 - 28 days after submission.
If your assessment is found to be not yet competent, you will be provided with clear feedback on what additional information is required via the Assessment Marking Feedback document and within the assessment itself.
You will be given a further 14 days to resubmit your assessment.
If you require clarification on the requirements of your resubmission, please call (02) 9264 2343 and ask for assessment help.
Part 1 Short Answer Questions
For this section, you will need to provide answers that directly address the question, you may answer in point form. Ensure that you answer all parts of the question.
To complete this section, type your answer where you see the I insertion symbol. You have limited formatting options.
Question 1
In your own words explain the meaning of ethical marketing and communication.
How does being ethical enhance relationships with your clients?
How does material fact relate to property marketing?
Answer
1 2 3 Question 2
How you would identify your target market for a property for sale or rent. What documents would you refer to?
Would the marketing of a property for sale differ from a rental property? Explain why.
List four factors that should be considered when developing a marketing plan (budget, location etc)
Answer
1 2 3 Question 3
As an agent you have influence on the marketing strategies and activities for the property you are selling or renting. Name two factors that would affect your approach to marketing for the following types of property:
Residential property
Rural property
Commercial property
Answer
1 2 3 Question 4
Why does the agency prepare more than one marketing plan for presentation to the client?
How would you explain the differences in activities and cost between two marketing plans?
Once you have agreed on the marketing plan with your client, what documentation should you obtain to proceed?
Answer
1 2 3
Question 5
Choose four marketing activities from the list below and explain the purpose of the activity and the benefits to agency and client:
Print advertising
Agency property guides
Brochures
Direct marketing
Inspections
Mail outs
Networking
Open house
Signboards
Electronic media
Answer
1 2 3 4
Question 6
Explain at least four key principles of effective marketing and marketing resources.
How would you ensure that the agreed marketing plan and resources are suitable for the type of property and method of sale?
What legal and ethical requirements are there for the content of marketing resources and any photographs or selected media used?
Answer
1 2 3 Question 7
You have gained agreement for the marketing plan with your client. Explain how you will implement the plan and responsibilities of the team for actioning the plan, eg. Brochures design, web page etc.
How would you monitor the response to the marketing plan to ensure effectiveness?
Answer
1 2
Question 8
Describe three performance indicators that could be used to review the marketing plan and budget.
If marketing plan was not effective what discussion would you have with the client before making adjustments?
Answer
1 2 Question 9
List the steps you would take when dealing with a complaint from a client. Give a short description of the communication strategy used for each step.
Answer
1
Part 2 Extended Answer Questions
For this section, you will need to provide answers that are in depth, referenced and supported by additional documentation.
Answers to questions need to be approximately 50 to 100 words, if you consult websites or publications to construct your answer, you MUST reference your source.
Read each question or scenario carefully and ensure that you answer all of the facets of the question.
To complete this section, type your answer where you see the I insertion symbol. You have limited formatting options.
Question 1
Refer to Case Study Property 1 - 5 Church St
Draft a marketing plan for the property (reference the property appraisal report). In the plan include:
Target market for potential buyer or tenant
Marketing budget
Overview of service options for client.
Answer
Question 2
Refer to Case Study Property 1 - 5 Church St
Describe three appropriate marketing resources to meet the property needs.
Review the marketing resources and describe whether or not they meet the property needs. Ensure that you comment on any statutory or ethical requirements.
Answer
Question 3
Describe the processes that would be implement when developing the marketing plan. Include:
Responsibilities of all persons
Activities to be undertaken
Timeline for marketing activities
Monitoring responses to marketing activities
Recording responses in database
Answer
Question 4
Property 2 - 99 Kilman Street
Review the scenario and comment on:
Areas of improvement
Key performance indicators that would prompt changes for a more effective plan
Budget changes required and
Any enhancements that could improve the outcome.
Answer
Question 5
Research and explain principles underpinning effective marketing. In your answer include:
How marketing principles and legal and ethical requirements of an agent work together
How marketing contributes to building client and agency relations
The role the agent plays in property marketing advice
Strategies could be engaged for responding to client complaints.
Answer
Part 3 Workplace Activities
For this section, you are required to read the scenario and complete the required documents. There are templates provided. If you are required to develop your own document, it should be presented in a professional manner and saved as a PDF before uploading to the portal.
There is a checklist with each question to ensure that you complete all the required documentation.
To complete this section, type your answer where you see the I insertion symbol. You have limited formatting options.
Question 1
Choose a property in the area that you live/work or from a listing portal.
Develop a marketing plan for the sale of this property. The plan must include:
Details of the property
Location and features
Details of target market
Performance indicators and review points
Budget
Types of media to be used
Attach a photo of your property
Document uploaded Y for Yes
Marketing plan Photo of property Question 2
From your marketing plan, choose one of the marketing media and develop the resource.
Document uploaded Y for Yes
Marketing resource Question 3
Choose a different type of property from Activity 1.
Develop a marketing plan suitable for the leasing of the property. The plan must include:
Details of the property
Location and features
Details of target market
Performance indicators and review points
Budget
Types of media to be used
Upload photo of property
Document uploaded Y for Yes
Marketing plan Photo of property Question 4
Develop a formal report on the underperforming marketing plan from Extended Answer 4.
Formal report
Case StudiesProperty 1 - 5 Church Street
Mrs. Homes-Watson is the current owner of 5 Church Street. Potentially she is wanting to sell to secure a place in a nearby retirement village. Time is of the essence as retirement units are in demand. Mrs. Smith has not been involved with a property transaction for at least 40 years and she has no family support.
The property is in a sort after location, appealing to various type of buyers
Features
California Bungalow with Lead-light windows.
3 bedrooms
Sunroom
Family bathroom
Detached single lock up garage (asbestos fibro)
700 square meters level block
Established gardens
Close to transport, 500 meters to the station
Large pond in back yard (approx. 600mm deep)
Condition
Dated bathroom and kitchen evidence of mould on ceilings
Floorboards throughout need polishing
Carpet in the bedrooms worn and frayed
Wallpaper on bedroom and lounge room walls, outdated and peeling in places
Trees close to the house, tree roots causing reoccurring issues as the block the sewerage pipes
Previous white ant activity, last treatment two years ago
Other
Drainage easement runs parallel to back fence (left hand side of garage built over easement).
Council rezoning now allows commercial development.
Comparable properties
15 Dixon St similar age and condition, no garage Sold for $640,000
9 Usher Grove newer and better condition, garage under roof Listed for $750,000 on market 30 days
55 Kings Road similar age but poor condition, garage unusable Listed for $620,000 on market more than 150 days
12 Church Street built 10 years older but recently renovated sold $680,000
Resource Bank
Brochure
FOR SALE
5 Church St
$750,000 or best offer
Family Favourite
3 bedrooms
Sunroom
Family bathroom
Detached single lock up garage (asbestos fibro)
700 square meters level block
Established gardens
Close to transport, 500 meters to the station
Large pond in back yard (approx. 600mm deep)
Cute cottage ready for the asute renovator to make their mark.
May have development possibilities STCA
Contact TP Realty for inspction
5643 9876
Window sign
5 Church St
Great backyard - perfect for kids
3 bedrooms
Sunroom
Family bathroom
Book inspection today
Property 2 99 Kilman Street
You have been marketing the below property but the enquiry you have received is very poor.
The exterior of the property does not do the property justice. The property is located close to shops, restaurants and public transport.
The terrace does not have a garage and street parking is timed (resident parking permit available from local council).
Marketing Activities
Gold marketing plan $5,000
15 professional photographs
Local newspaper pictorial advertisement x 2 weeks
Sign board with solar light
Brochures
Letter box drops 1,000
Window display
Virtual tour
Webpage listings domain.com.au and realestate.com.au
Agency buyer database mail and email
69532542989500
Marketing schedule
Activity Resources Week Cost Resp
Photographs Professional photographer 1 $650 AJ
Newspaper ad Copy and edits - external 1 AJ
Window display Inhouse photos and copy 1, 2, 3, 4 AJ
Signboard External provider 1, 2, 3, 4 $750 MT
Brochure Copy marketing team 1 AJ
Letterbox flyers Copy and Print inhouse copy and printing 1 $300 AJ
Virtual tour Filming professional photographer 1 $990 MT
Database Bulk email 1 MT
Webpage listing Copy and upload - Inhouse photos and copy 1, 2, 3, 4 $35 AJ
Newspaper ad Published 2, 4 450X 2 AJ
Brochure Edit and print 2 $600 AJ
Virtual tour Edit 2 MT
Letterbox drops Delivered 10 km radius 3 $250 MT
Virtual tour Live on webpage 3 MT
Brochures Distribution to database via mail 3 $150 AJ
-1025881-914400
107951866265Property Appraisal
CPP41419
Property Appraisal
CPP41419
107953114040CPPREP4101 Appraise property for sale and lease
0CPPREP4101 Appraise property for sale and lease
-10252467466965Real Estate Institute of New South Wales RTO 90117 30-32 Wentworth Ave Sydney 2000
Phone (02) 9264 2343 Email training@reinsw.com.au Web www.reinsw.com.au
0Real Estate Institute of New South Wales RTO 90117 30-32 Wentworth Ave Sydney 2000
Phone (02) 9264 2343 Email training@reinsw.com.au Web www.reinsw.com.au
Learner Declaration
Complete ALL sections including your legal name and contact details. Indicate with Y for Yes or N for No
I submit this assessment and certify that:
All work submitted has been completed by me No part has been completed or copied from any other person I have referenced and/or acknowledged all necessary authors I have kept a copy of my assessments Where necessary, I have attached supporting documents which are clearly identified in line with the specific question Where required, I have completed any agreements, forms and documents required for this assessment. I understand that partial completion will not be accepted I understand that federal and state agencies have the right to access any of my assessment materials for auditing and monitoring purposes I consent that REINSW may use my de-identified assessment for internal moderation and validation purposes I understand that if a third party requests my results that REINSW will only do so with my written permission Learner Legal Name (print) Unique Student Identifier Contact Number Home Address Learner Signature Date
Assessment Information
Assessment for this unit covers the elements and performance criteria for the unit of competency:
CPPREP4101 Appraise property for sale and lease
The unit(s) form part of the CPP41419 Certificate IV in Real Estate Practice under the Australian Qualifications Framework.
Performance Criteria and Elements
Every assessment for a Unit of Competency within the Australian Qualifications Framework (AQF) is structured around Performance Criteria and Elements. To access the performance criteria and elements go to www.training.gov.au and search for unit code(s).
Assessment Structure
Part 1 Short Answer Questions
Part 2 Extended Answer Questions
Part 3 Workplace Situation Activities
This assessment is written at AQF Level 4, which means that your answers must show your depth of understanding and your ability to demonstrate the skills and knowledge required to complete tasks in a real or simulated real estate workplace. You should pay attention to spelling, grammar and punctuation and write in full sentences and use appropriate language.
Finding information to answer your assessment questions
To answer questions, you will need to refer to your Learner Guide, the Assessment Activity Workbook and conduct research on various websites including but not limited to:
NSW Fair Trading
Australian Legal Institute
Federal Register of Legislation
Real Estate Institute of NSW
Whilst conducting research, it is important that you ensure that the websites accessed are relevant to this state and not from other states of Australia or overseas. You must reference all sources of information.
Learners with Difficulties
REINSW recognises the individual needs of each learner and will provide reasonable adjust when required. If you are experiencing difficulties, please call (02) 9264 2343 and ask for assessment help.
Submission of Assessment
All assessment documents must be submitted via the learning portal. Ensure that you submit all required documents as your assessment will not be marked if it is not complete. In this instance you will receive an email saying that your assessment attempt was not successful, and you will be required to resubmit the missing documents.
Assessment Results
The assessment result will be either Competent or Not Yet Competent, there is no pass or fail in competency based assessment.
Your assessment results will be available within 14 - 28 days after submission.
If your assessment is found to be not yet competent, you will be provided with clear feedback on what additional information is required via the Assessment Marking Feedback document and within the assessment itself.
You will be given a further 14 days to resubmit your assessment.
If you require clarification on the requirements of your resubmission, please call (02) 9264 2343 and ask for assessment help or email training@reinsw.com.au.
Part 1 Short Answer Questions
For this section, you will need to provide answers that directly address the question, you may answer in point form. Ensure that you answer all parts of the question.
To complete this section, type your answer where you see the I insertion symbol. You have limited formatting options.
Question 1
Research and explain the regulatory requirements to provide property appraisals for sale and lease.
What ethical and professional standards would you aim to achieve when appraising property for sale or lease?
Answer
1 2 Question 2
Explain the role of the agent in the appraisal process.
How would you gather information to establish your client requirements?
How would you confirm the ownership, attributes and features of the property?
Answer
1 2 3
Question 3
Communication with client is important throughout the appraisal process.
Design a checklist to ensure that all communication points are covered.
How would you address complaints of concerns from your client during the communication process?
Answer
1 2 Question 4
Discuss the purpose and methods of appraising property for sale or lease. Include two different types of property in your answer. eg: commercial, residential.
Answer
1
Question 5
Research and describe the features of two of the following period building styles:
Victorian
Federation
Art Deco or Spanish Mission
Californian Bungalow
Why is it important to do a thorough inspection prior to conducting a market appraisal?
What effect do the location, inclusion, presentation and condition of the property have on the price of property?
How does energy efficiency and sustainability impact on the appeal of property?
Answer
1 2 3 4 Question 6
Explain the process of comparable analysis starting from property inspection to preparation of appraisal report. Include:
Sources of information
Specialist advice
Research to be undertaken
Source documents
Answer
1 Question 7
Explain the components of a market appraisal document. Include any attachments, documents and websites that would be consulted.
Answer
1 Question 8
Develop a list of five questions that could be used to obtain feedback from the client about the appraisal report process.
How would you review the feedback and implement improvements?
What documents would you keep from the appraisal meeting?
Explain how you would maintain the security of information collected to ensure confidentiality.
Answer
1 2 3 4
Question 9
List five risk areas that may occur when developing a market appraisal.
Research one legislative requirement of market appraisal. Give an overview and include penalties for breach.
Answer
1 2 Question 10
Explain at four specific attributes that would need to be considered when appraising the following property:
Rural
Commercial
Industrial
Retail
Answer
1 2 3 4
Part 2 Extended Answer Questions
For this section, you will need to provide answers that are in depth, referenced and supported by additional documentation.
Answers to questions need to be approximately 50 to 100 words, if you consult websites or publications to construct your answer, you MUST reference your source.
Read each question or scenario carefully and ensure that you answer all of the facets of the question.
To complete this section, type your answer where you see the I insertion symbol. You have limited formatting options.
Question 1
You have been asked to conduct a rental appraisal for a property that you believe is listed as a heritage property. It is slightly run down and needs some maintenance work to bring it up to a suitable standard for tenants.
As you do not have any prior experience appraising this type of property you will need to get specialist advice.
Research and explain where you could find information on this type of property and how you could verify if the property was heritage listed.
What type of repairs and maintenance are allowed on a heritage property?
List any supporting documents that you would keep about your appraisal.
Answer
Question 2
Using your own home or a property of your choice (that is suitable for sale or lease),
Prepare an inspection report and supporting notes that will be used as a basis for your comparative market analysis. In the inspection report ensure that you include:
Features inclusions eg bedrooms, bathrooms, car spaces
Attributes
Condition
Location
Amenities
Recommended improvementsResearch and find at least two other properties that could be used for comparison and list any features that are better or worse than your selected property.
You will need to print or save the photos and other documents that will be used when you prepare your CMA to present to your client.
Answer
Question 3
Research and develop a report that focuses on one of the following types of property:
Rural
Residential
Commercial
Industrial
Retail
In the report you need to discuss at least five of the following attributes:
Building construction
Aesthetics and design features
Faults and hazards
Building improvements and modifications
Heating, cooling and ventilation systems
Energy efficiency and building sustainability ratings
Compliance with regulatory requirements
Land and environmental protection plan
Local and state regulations
Include a picture of the property
Answer
Question 4
Using the risk identified in SA9, develop a risk management plan to address your identified risks.
In your risk management plan include strategies to address additional risks that may occur from:
the role of the agent in providing price range recommendations
professional and ethical practices
agency forms and documentation
client confidentiality
compliance with regulatory requirements
Answer
Part 3 Workplace Activities
For this section, you are required to read the scenario and complete the required documents. There are templates provided. If you are required to develop your own document, it should be presented in a professional manner and saved as a PDF before uploading to the portal.
There is a checklist with each question to ensure that you complete all the required documentation.
To complete this section, type your answer where you see the I insertion symbol. You have limited formatting options.
Question
Write to your clients Justine Redman and Tyler Brooks confirming your appointment to conduct a market appraisal on their home.
In your letter you will need to ask for confirmation of ownership of the property and obtain consent to proceed with the property appraisal.
Letter Template
6159520955REAL Property Professionals
30-32 Wentworth Ave
Sydney 2000
Phone (02) 6528 7895
www.realpp.com.au
REAL Property Professionals
30-32 Wentworth Ave
Sydney 2000
Phone (02) 6528 7895
www.realpp.com.au
Question 2
Create a property inspection report to be used as the basis of your property and market analysis.
In the report include the market conditions and indicators that you will take into account.
Document uploaded Y for Yes
Inspection report Question 3
Prepare two appraisal reports (CMA) for two different properties in the same geographical area.
One CMA for sale
One CMA for rent
You must choose one of the following:
Rural
Residential
Commercial
Industrial
Retail
(Do not submit a commercially generated printouts as your CMAs, you must develop your own documents)
Document uploaded Y for Yes
CMA Sale CMA Rent
Question 4
Collate the information gathered in the CMAs into a one report. The report should show at a minimum:
property attributes
market conditions
macro factors
supply and demand
future development
Report
Question 5
Case Study 2
Your clients, Justine Redman and Tyler Brooks, have complained to your office that they are dissatisfied with the findings of the appraisal report. They were disappointed that you turned up late to the appointment and were seemingly rushed, continually looking at your phone during the presentation.
They also asked several questions regarding the comparable properties used, of which you appeared defensive and could not provide clear supporting evidence of why these were used in the report.
They are now strongly considering going with another agency and are seeking an explanation from your agency as soon as possible.
Your licensee has asked you to reflect on the feedback received from your clients and document what you will do to improve future presentations.
Reflection
Question 6
Complete the risk matrix below using your identified risks associated with the process of property appraisal.
Risk Matrix
CONSEQUENCES
LIKELIHOOD Insignificant Minor Moderate Major Catastrophic
Almost certain High High Extreme Extreme Extreme
Likely Moderate High High Extreme Extreme
Possible Low Moderate High Extreme Extreme
Unlikely Low Low Moderate High Extreme
Rare Low Low Moderate High High
Risk Likelihood Consequence Rating
Upload documents for Extended Answer 2 and 3
Document uploaded Y for Yes
EA2 2 x Comparable property photos EA3 Property photo for report
