Accommodation Operations HAT208
- Subject Code :
HAT208
Assessment Information
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SubjectCode: |
HAT208 |
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SubjectName: |
Accommodation Operations |
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Assessment Title: AssessmentType:Length: |
AccommodationHypotheticalProblem In-classactivityandindividualwrittensummary Pitch: 6-minute (no more) Summary:500words(+/-10%allowablerange) |
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Weighting: |
30% |
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TotalMarks:Submission:Due Date: |
100 In-classandonline Week12 and13 |
Your task
You must participate in a group in-class activity and write a 500-word summary based on your collaborative discussions during week 12.
AssessmentDescription
The in-class activity aims to foster students ability to forecast operational problems related to customer service and quality control in the accommodation industry. In addition, thisassessment will assess students further ability to propose solutions to various operational problems in accommodation management.
Assessment Instructions
During week 11, your workshop facilitator will form the class into groups of three to four members (no more). Class attendance is mandatory so everyone can get acquainted with their group members.
During week 12, you and your group must participate in a 90-minute in-class activity. Each member must equally contribute to the discussion of the questions outlined in a hypothetical problem, which will be distributed to all groups at the start of the activity. The remainder of the class time will be dedicated to the groups pitch, i.e., a structured presentation of your groups discussion to the rest of the classsix (6) minutes per group (maximum).
During week 13, individually, you are required to submit a 500-word summary in which you are to comprehensively outline the contribution you have made during the in-class activity and your stance on the viability of proposed solutions by demonstrating an understanding and ability to apply relevant theories and concepts covered in weeks 1 to 11.
EthicalUseofGenerativeArtificialIntelligence
Theassessmenttasks inthis subjectrequireyoutodemonstrateyourlearning, andwhile the use of generative artificial intelligence is not prohibited at Kaplan Business School, it is important to understand that information generated by GenAI tools, such as ChatGPT, Copilot, and DALL-E, may be unreliable, inaccurate, and incorrect.
Therefore, you must ensure you use these tools cautiously and only as an aid to help youfindrelevantsourcesof information or forman understandingofa concept or theory. In doing so, you must acknowledge GenAI use via appropriate in-text citation and referencing.
AssessmentSubmission
The summary file must be submitted as a Word document to avoid any technical issues that may occur from an incorrect file format upload. For example, uploaded files with a virus will not be considered as a legitimate submission. MyKBS will notify you if there is an issue with the submitted file. In this case, you must contact your workshop facilitator via email and provide a brief description of the problem and a screenshot of the MyKBS error message. You are also encouraged to submit your work well before the deadline to avoid any possible delay involving any technical difficulties.
LateSubmissionofAssignments
You must attend the week 12 class to undertake the in-class activity. For Special Consideration requests, you can review KBSs Assessment Policy via the following link:https://www.kbs.edu.au/about-us/school-policies
Penalties will be imposed on late writtenassignment submissions in accordance with Table1 unless approval in advance has been granted.
Formoreinformation,pleasereadthe fullpolicybyvisiting the following site:https://www.kbs.edu.au/admissions/forms-and-policies
AcademicIntegrityPolicy
KBS values academic integrity. All students must understand the meaning and consequences ofcheating,plagiarismandotheracademicoffencesundertheAcademicIntegrityandConduct Policy.
- What are academic integrity and misconduct?
- What are the penalties for academic misconduct?
- What are the late penalties?
- How can I appeal my grade?
Theanswerstothesequestionscanbeaccessedathttps://www.kbs.edu.au/about-us/school-policies.
LengthLimitsforAssessments
Penaltiesmaybeappliedforassessmentsubmissionsthatexceedprescribedlimits.
StudyAssistance
StudentsmayseekstudyassistancefromtheirlocalAcademicLearningAdvisororrefertothe resources on theMyKBS Academic Success Centrepage. Further details can be accessed athttps://elearning.kbs.edu.au/course/view.php?id=1481.
GenerativeAITrafficLights
PleaseseethelevelofGenerativeAI thatthisassessment hasbeendesignedtoaccept:
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TrafficLight |
AmountofGenerativeArtificialIntelligence (Generative AI) usage |
EvidenceRequired |
Thisassessment (?) |
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Level1 |
Prohibited: NogenerativeAIallowed. This assessment showcases your individual knowledge,skillsand/orpersonalexperiencesinthe absence of Generative AI support. |
The use of generative AI isprohibitedfor this assessment and may potentially result in penaltiesforacademicmisconduct,includingbut notlimitedtoamark ofzerofortheassessment. |
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Level2 |
Optional: YoumayusegenerativeAIforresearchand content generation that is appropriatelyreferenced. Seeassessmentinstructionsfordetails. This assessment allows you to engage with Generative AI as a means of expanding your understanding,creativity,andideagenerationinthe researchphaseofyourassessment andtoproduce content that enhances your assessment. I.e., images.You do not have to use it. |
TheuseofGenAIisoptionalforthis assessment. Your collaboration with generative AImust be clearly referencedjust as you would reference any other resource type used.Click on the link belowtolearnhowtoreferencegenerativeAI. https://library.kaplan.edu.au/referencing-other-sources/referencing-other-sources-generative-ai In addition, youmustinclude an appendix that documents your generative AI collaboration, includingallpromptsandresponsesusedforthe assessment. Unapproved use of generative AI as per assessmentdetailsduringthecontentgeneration parts of your assessment may potentially resultin penalties for academic misconduct, including but not limited to a mark of zero for the assessment. Ensure you follow the specific assessment instructions in the section above. |
V |
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Level3 |
Compulsory: YoumustusegenerativeAItocompleteyourassessment. Seeassessmentinstructionsfordetails. This assessment fully integrates Generative AI, allowing you to harness the technology's full potentialincollaborationwithyourownexpertise. Alwayscheckyourassessmentinstructionscarefully as there may still be limitations on what constitutes acceptable use, and these may be specific to each assessment. |
YouwillbetaughthowtousegenerativeAIand assessed on its use. Your collaboration with generative AImust be clearly referenced,just as you would reference any other resource type used.Click on the link belowtolearnhowtoreferencegenerativeAI. https://library.kaplan.edu.au/referencing-other-sources/referencing-other-sources-generative-ai In addition, youmustinclude an appendix that documents your generative AI collaboration, includingallpromptsandresponsesusedforthe assessment. Unapproved use of generative AI as per assessmentdetailsduringthecontentgeneration parts of your assessment may potentially resultin penalties for academic misconduct, including but not limited to a mark of zero for the assessment. Ensure you follow the specific assessmentinstructionsinthesectionabove. |
HAT208Assessment3MarkingRubricAccommodationHypotheticalProblem30%
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MarkingCriteria (/100) |
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In-classActivity |
Collaboration
/10marks |
Youdemonstratedcompetencyinthefollowingbehaviourswhilebeingobservedbytheworkshopfacilitatorduringthe90-minutein- class activity: oBeingabletocoordinateresponsibilitiesamongeachother oBeingabletoadapttoanychangesinconversation oBeingopenandacceptingofnewideas oBeingtactfulandproductiveindiscussing oBeingclearandthoughtfulwhenexpressingideastoeachother differencesofopinions |
No/Yes,but/Yes |
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Rubrics descriptors |
F(Fail) |
P(Pass) 5064% |
C(Credit) 6574% |
D(Distinction) 75 84% |
HD(HighDistinction) 85 -100% |
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034% |
3549% |
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PitchContent
/25marks |
You listed broad accommodation managementproblemsby demonstrating a limited understanding of the hypothetical problem parameters. |
You described broad accommodation management problems by demonstratingadeveloping understanding of the hypothetical problem parameters. |
Youdemonstratedanability to forecast some of the operational problems by demonstratinganadequate understanding of the hypothetical problem parameters. |
Youdemonstratedanability to forecast most of the operational problems by demonstrating a sufficient understanding of the hypothetical problem parameters. |
Youdemonstratedanabilityto forecast all operational problems by demonstrating a proficientunderstandingofthe hypothetical problem parameters. |
Youdemonstratedanability to forecast all operational problems by demonstrating an expert understanding of the hypothetical problem parameters. |
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PitchViability
/25marks |
You listed somewhat relevant solutions to the forecasted operational problemsbydemonstrating a limited ability to apply contentcoveredinweeks1 to 11 to the hypothetical problem. |
You described somewhat relevant solutions to the forecasted operational problemsbydemonstrating adevelopingabilitytoapply contentcoveredinweeks1 to 11 to the hypothetical problem. |
You proposed somewhat viable solutions to the forecasted operational problemsbydemonstrating anadequateabilitytoapply contentcoveredinweeks1 to 11 to the hypothetical problem. |
Youproposedmostlyviable solutions to the forecasted operational problems by demonstrating a sufficient ability to apply content coveredinweeks1to11to the hypothetical problem. |
You proposed viable solutions to the forecasted operational problems by demonstrating a proficient ability to apply content covered in weeks 1 to 11tothehypotheticalproblem. |
You proposed viable solutions to the forecasted operational problems by demonstrating an expert ability to apply content coveredinweeks1to11to the hypothetical problem. |
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PitchDelivery
/10marks |
Yourpitchisdisjointedand demonstrates limited structure, thought and consideration for the intended audience. |
Yourpitchisoftendisjointed but demonstrates some structure, thought and consideration for the intended audience. |
Your pitch is fluent but not always connected, demonstratinganadequate structure, thought and considerationforthe intended audience. |
Your pitch is fluent, demonstratingsufficient structure, thought and consideration for the intended audience. |
Your pitch is fluent, demonstrating a comprehensive structure, thoughtandconsiderationfor the intended audience. |
Your pitch is excellent, demonstrating a comprehensive structure, thoughtandconsideration fortheintendedaudience. |
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Individual Summary /30marks |
You wrote a broad description of the contribution you have made during the in-class activity and your stance on the viability of proposed solutionsbydemonstratinga limited understanding and ability to apply relevant theories/conceptscoveredin weeks 1 to 11, providingonly a few in-text citations and a reference list, citing sources including GenAI- generatedcontent,usedfor the assessment. |
You wrote a broad description of the contribution you have made during the in-class activity and your stance on the viability of proposed solutionsbydemonstratinga developing understanding and ability to apply relevant theories/conceptscoveredin weeks 1 to 11, providingonly a few in-text citations and a reference list, citing sources, including GenAI- generatedcontent,usedfor the assessment. |
You wrote a partially logical evaluationof thecontribution youhavemadeduringthein- classactivityandyourstance on the viability of proposed solutions by demonstratingan adequate understanding and ability to apply relevant theories/concepts covered in weeks 1 to 11, providing many in-text citations and a reference list, citing sources including GenAI-generated content, used for the assessment. |
You wrote a mostly logical evaluationofthecontribution you have made during the in-class activity and your stance on the viability of proposed solutions by demonstrating a sufficient understanding and ability to apply relevant theories/conceptscoveredin weeks 1 to 11, providing many in-text citations and a referencelist,citingsources, including GenAI-generated content,usedforthe assessment. |
You wrote a logical evaluation of the contribution you have made during the in-class activityandyourstanceonthe viability of proposed solutions by demonstrating a comprehensive understanding and ability to apply relevant theories/concepts covered in weeks 1 to 11, providing thoroughin-textcitationsanda reference list, citing sources, including GenAI-generated content, used for the assessment. |
You wrote a logical evaluationofthecontribution you have made during the in-class activity and your stance on the viability of proposed solutions by demonstrating an expert understanding and ability to apply relevant theories/conceptscoveredin weeks 1 to 11, providing thorough in-text citationsand a reference list, citing sources, including GenAI- generatedcontent,usedfor the assessment. |
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FeedbackandgradeswillbereleasedviaMyKBS. |
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