Business Process Analysis and Redesign Assignment

TASK 1. Evaluate the keys to successful process design and implementation.

1.  Analyse and evaluate the effectiveness of requirement analysis for business process change and re-engineering.
2.  Investigate and critique various business process improvements methods, techniques and templates.
3.  Distinguish the process governance needs and process roles and responsibilities.
4.  Communicate professionally to present a coordinated, coherent and independent exposition of knowledge and ideas in dealing with business process re-engineering for IS in general and ES in particular.
5.  Analyse and audit an information system implementation that incorporates a business process analysis and change.
6.  Utilise analytical tools to model, analyses, comprehend and design business processes.Assessment Details

TASK 2

Your team will prepare a business process report based on the OE/S process you have modelled in last assignment, and use your own initiative regarding any assumptions and cycle times if needed.

Specific criteria for the business report include:

a). Revise your modelled business process in last assignment according to the received feedback. Include the revised process diagram in the report and list the changes you have made.

b). Select two major process fragments from your revised process diagram. Each fragment should represent a major business operation of the OE/S process. Add proper start and end events to the process fragments to make them complete process models. Insert the two process models to the report.

c). Provide an explanation of how each of the process models created in part (b), adhere to Mendling et al’s (2010) 7PMG guidelines discussed in the week lecture

d). Consider each model produced in part (b), calculate the process cycle time for each of the two (2) processes modelled. Any assumptions made should be documented in the report.

e). Use redesign techniques by Reijers and Mansar (2005) discussed in lectures, to identify any two (2) design flaws in the as-is models created in part (b). Use heuristics and any appropriate product-based design approaches and display the impact of any heuristic measures on the Devil’s Quadrangle. Document any assumptions in the report.

f). Select one of the models created in part (b) for automation. Apply the five (5) step method to transform the model into executable form

g). Each team member adds a one-page long self-reflection to the report. This reflection should cover the following points.

i) How have you applied the knowledge learned from our course to accomplishing the process modelling assignment and this process-analysis-and-redesign assignment?ii) Your personal insights into the learned knowledge from our course.iii) How you feel such knowledge may help you in your professional career in future?