Demonstrate your ability to report an incident and to identify methods for self-care.
- Subject Code :
HLTWHS003
- University :
RMIT University Exam Question Bank is not sponsored or endorsed by this college or university.
- Country :
Australia
Frankie
Frankie is a new worker at a community service organisation. He is employed as an advocate. In his first week he is verbally abused and intimidated by one of the clients.
Frankie didn’t know what to do or how to react to the aggressive behaviour. After the incident he feels very upset and anxious. His supervisor asks him to complete an incident/hazard report form. Frankie does this, knowing that it is the first step towards dealing with this situation.
Your Explanation
After you have completed the Incident/Hazard Report Form, develop a recommendation for Frankie to reduce his anxiety.
Assessment Criteria
Criteria
You effectively completed the Incident/Hazard Report Form
You provided an appropriate recommendation for Frankie to reduce to his anxiety
Link to Unit of Competency
Multiple elements contained in the 15 units of competency that comprise the Certificate IV in Community Services may be covered by this assessment. This assessment task is most closely aligned to the unit HLTWHS003 Maintain work health and safety.
The competency standards for HLTWHS003 Maintain work health and safety can be downloaded from the government’s training website at www.training.gov.au.
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