Design, build and test a network server

Task 1.1 

Carefully read the information provided in the scenario – Tropica Project Scenario (Tropica_Project_Scenario.pdf). 

Based on this scenario, determine the business requirements for the Tropica network. 

Document these business requirements in your Tropica Network Report under Business Requirements. 

You will need to revise these business requirements after you have completed Task 1.2

Task 1.2 

This part of the assessment will be completed in class as a role play.  Your Assessor will guide you through the role play process.  Please refer to following Observation Checklist 1 to help prepare yourself for this task.

Before attempting this task, you must have already completed all previous tasks of this assessment item. You will need to bring a copy of your partially completed assessment item to this session. 

Scenario – Meeting with client and key stakeholders – Business requirements

You have already spent some time understanding the initial requirements for the Tropica network. 

You now need to meet the Tropica client representative to find out more about their business and its network requirements. 

Attendees to this meeting will include Stavros Popov, the IT Manager at Tropica and your manager Paula Lee, Manager of the Infrastructure Division, Teratech. The agenda for this meeting is as follows:

1. Project definition for Tropica’s network including business problems, opportunities, scope, objectives and budget
2. Clarification of business requirements for Tropica’s network including the extent to which virtualisation to be implemented

You can assume that Stavros and Paula have a very high level of IT technical knowledge. Stavros is very familiar with the existing and planned network.

It is important that you keep notes during this meetings as you will need this information to complete tasks later in this assessment.

In this meeting your assessor will organise for suitable persons, such as another teacher, student or industry representative, to play the role of the Stavros Popov, the IT Manager, Tropica, and Paula Lee, Manager of the Infrastructure Division, Teratech. 

Task 1.3

Based on the information provided in the original scenario, the supplied sample feasibility studies, organisational guidelines and information sourced during Task 1.2, revise and expand your Business Requirements to include the following information:

• A summary of the business requirements
• An analysis of the existing network (Server Infrastructure)
• An assessment of the extent to which virtualisation will be used
• Project definition including business problems, opportunities, scope, objectives and budget

Document these business requirements in your Tropica Network Report under Business Requirements using suitable sub-headings. 

Make sure you include all your research information sources listed underneath as References using the APA referencing style. 

Part 2: Server & Virtual Network Design

In this part of the assessment you will research and design a network server to meet the business requirements. This server will make use of virtualisation.

Scenario - Tropica’s current situation

You have been asked to examine the current setup of the Tropica’s servers to assist you in designing and prototyping the new virtual servers. Currently Tropica has:

• An Active Directory domain controller called Mainserver
• Another member server named Server2012.

Currently Server2012 has:

• IIS web server installed with a website at the default location
• MS-SQL database server installed including a database called Northwind.

You will need to migrate Tropica’s data that is currently stored on the hard drive of Server2012. 

You will also need to include a Windows client machine, called Clientvm, as part of your design and prototyping.

Mainserver, Server2012 and Clientvm are all objects in the domain tropica.tafe. 

The budget for this project is $20,000.

Task 2.1 

Research and analyse two alternative virtualisation software vendors who offer different virtualisation scenarios (products). To do this:

• Include a brief background of each vendor
• Provide an overview of each vendor’s Type 1 Virtualisation environment
• Create a relative comparison table for the vendors virtualisation product summarising the following technical specifications:
  • Product’s primary purpose
  • System requirements
  • Footprint
  • Ease of use
  • Integration of guest to host
  • Client software (if required)
• Include costing information relevant to the business requirements
• Create a risk analysis of the two virtualisation products relevant to the business requirements
• Discuss the advantages and disadvantages of each of the virtualisation products
• Make a recommendation to Tropica for your chosen vendor’s virtualisation products along with an explanation of why you have selected them 

Document this analysis of different virtualisation products in your Tropica Network Report under Virtualisation Product Comparison using suitable sub-headings. 

Make sure you include all your research information sources listed underneath as References using the APA referencing style. This includes references to any server specifications or equipment manuals you may reference online

Task 2.2 

Research, analyse and document the data migration requirements of the MS-SQL database server and IIS web server on Server2012.  You may use a PowerShell command or a built-in utility to help determine this information. 

Document this analysis of data migration requirements in your Tropica Network Report under Data Migration Requirements using suitable sub-headings. 

Make sure you include all your research information sources listed underneath as References using the APA referencing style. This includes references to any server specifications or equipment manuals you may reference online

Task 2.3 (you should write a report for this section with a screenshot of this Task 2.3 below)

1. Based on an analysis of the information you have already gathered, including the business requirements and online research, identify the following requirements for the Server Design used to host Tropica’s virtual environment:

• Specification required for the server
• Network Operating System (NOS) including version. Explain your choice of NOS considering the Server Design and technical requirements
• Network services and their configuration
• Server applications and their configuration
• Security including configuration information
• Redundancy including configuration information
• Operational issues
• Approximate costing

Document this Server Design requirements in your Tropica Network Report under Server Design using suitable sub-headings. 

Make sure you include all your research information sources listed underneath as References using the APA referencing style. This includes references to any server specifications or equipment manuals you may reference online

2. Based on the Server Design select two (2) alternative suitable server solutions. Justify your choices with reference to the required server applications, server features and a review of hardware and software compatibility. You may present your comparison in a tabular format along with an explanation.

Make a recommendation to Tropica for your choice of the most suitable server solution. Explain your reasons for your recommendation.

Document this server selection in your Tropica Network Report under Suitable Server Selection using suitable sub-headings. 

Make sure you include all your research information sources listed underneath as References using the APA referencing style.

Task 2.4 

Based on an analysis of the information you have already gathered, including the business requirements and online research, produce a network design for the Tropica’s virtual network including the following:

• A network diagram showing the virtual network, physical network and devices prepared using network drawing software such as MS Visio
• Operating systems including versions
• IP addresses of critical devices
• Network services and their configuration
• Security including configuration information
• Operational issues

Document this Virtual Network Design in your Tropica Network Report under Virtual Network Design using suitable sub-headings. 

Make sure you include all your research information sources listed underneath as References using the APA referencing style. This includes references to any server specifications or equipment manuals you may reference online

Task 2.5

Based on an analysis of the information you have already gathered, including the business requirements, online research, and virtual Server Design produce a budget for the Tropica’s server and virtual network including the following:

• Identification of all required resources and technology including final costings
• Confirmation that the final total cost is within budget

Document these resources and costings in your Tropica Network Report under Resources & Budget using suitable sub-headings. 

Make sure you include all your research information sources listed underneath as References using the APA referencing style. This includes references to any server specifications or equipment manuals you may reference online

Task 2.6 

Based on your Virtual Network Design prepare a working prototype of the Tropica’s virtual network using Cisco Packet Tracer software. 

Review your prototype and update the Virtual Network Design in your Tropica Network Report accordingly. 

Save your prototype as Tropica_virtual_network_yourname.pkt where yourname is your full name. 

Task 2.7

This part of the assessment will be completed in class as a role play.  Your Assessor will guide you through the role play process.  Please refer to following Observation Checklist 2 to help prepare yourself for this task.

Before attempting this task, you must have already completed all previous tasks of this assessment item. You will need to bring a copy of your partially completed assessment item to this session. 

Scenario – Meeting with client - Server and Virtual Network Design 

You have developed your server and Virtual Network Design and now need to meet with the Tropica client representative to provide your report, gain approval for you proposed preferred plan and sign-off for this stage. 

Attendees to this meeting will include Stavros Popov, the IT Manager at Tropica. The agenda for this meeting is as follows:

1. Confirmation of NOS, server applications and Server Design
2. Proposed preferred plan
3. Resources required
4. Recommendations from the client 
5. Sign-off for Server and Virtual Network Design 

Part 3: Server installation preparation

In this part of the assessment your will prepare for the installation of the server including the virtual network. 

Task 3.1 

Based on your Server Design and Virtual Network Design, create and document a Deployment Plan for the Tropica network as part of the quality assurance process. In the Deployment Plan you need to:

1. Review your Server Design and Virtual Network Design including any required installation options.
2. Prepare a detailed task list which specifies stages, work required and sequence. This will be used as an installation checklist
3. Ensure that you consider WH&S as per the enterprise workplace health and safety (WH&S) processes and procedures contained in the IT WH&S Compliance checklist (IT_WH&S_Compliance_checklist.pdf). This includes ensuring that all worker’s obligations are met as per the current NSW work health and safety legislation

Document this Deployment Plan in your Tropica Network Report under Deployment Plan using suitable sub-headings and tables.

Make sure you include all your research information sources listed underneath as References using the APA referencing style. This includes references to any server specifications or equipment manuals you may reference online.

Task 3.2 

Scenario

Although Teratech is designing and installing the new server and virtual network, ultimately it will be Tropica support staff who will be responsible for ongoing maintenance of the network. This may include adjusting configuration settings on the server, adjusting configuration settings the virtual network environment, or rebuilding the server should there be a hardware failure.

With this in mind you have been asked by Paula Lee, Manager of the Infrastructure Division and your manager, to identify and analyse the training requirements for the Tropica support staff.

Based on your Server Design, Virtual Network Design and the business requirements, analyse and document the education and training requirements for the Tropica network support staff. In the training requirements you need to:

1. Describe each of the areas in which Tropica network support staff require training
2. Ensure that you include training relating to WH&S as per the enterprise workplace health and safety (WH&S) processes and procedures contained in the IT WH&S Compliance checklist (IT_WH&S_Compliance_checklist.pdf). This includes ensuring that all worker’s obligations are met as per the current NSW work health and safety legislation

Document these training requirements in your Tropica Network Report under Training Requirements using suitable sub-headings and tables.

Make sure you include all your research information sources listed underneath as References using the APA referencing style. This includes references to any server specifications or equipment manuals you may reference online..

Task 3.3

Develop a detailed Test Plan to ensure that the system meets business requirements, performance standards, benchmarks and quality expectations. 

Develop test cases, including required resources and network impact, to test each of the following:

• Virtual server integration
• Network impact and connectivity
• Resource benchmarks and performance monitoring
• The operating system is working as expected
• Applications are installed and working properly
• Data has been migrated properly and is intact
• Firewall and security is correctly configured
• System is up to date

You will need to refer to online vendor and technical specifications when preparing your test cases.

Document this Test Plan in your Tropica Network Report under Test Plan using suitable sub-headings and tables.

Make sure you include all your research information sources listed underneath as References using the APA referencing style. This includes references to any server specifications or equipment manuals you may reference online.

Task 3.4

This part of the assessment will be completed in class as a role play.  Your Assessor will guide you through the role play process.  Please refer to following Observation Checklist 3 to help prepare yourself for this task.

Before attempting this task, you must have already completed all previous tasks of this assessment item. You will need to bring a copy of your partially completed assessment item to this session. 

Scenario – Meeting with client – Installation preparation

You have developed your Server and Virtual Network Design and this has been approved by Tropica’s senior management. You now need to prepare for the installation of the server in the workplace. 

Attendees to this meeting will include Stavros Popov, the IT Manager at Tropica. The agenda for this meeting is as follows:

1. WH&S requirements
2. Proposed Deployment Plan including down times
3. Site access

You can assume that both Stavros has a very high level of IT technical knowledge. Stavros is very familiar with the existing and planned network.

It is important that you keep notes during this meeting as you will need this information to complete tasks later in this assessment.

In this meeting your assessor will organise for suitable persons, such as another teacher, student or industry representative, to play the role of the Stavros Popov, the IT Manager at Tropica.

Task 3.5

Scenario

After meeting with the client, Teratech wants you to prepare a WH&S (Work, Health and Safety) statement for the client, Tropica, before you commence the installation of the servers.

This WH&S Statement will give Tropica an overview of the WH&S risks, associated with the installation of the server, and how these risks will be mitigated. 

Prepare a WH&S Statement for the client Tropica including the following:

1. An overview of any potential risks associated with the following WH&S areas: 
   • Electrical safety 
   • Manual handling of equipment 
   • Personal safety.
2. Recommendations on site specific processes and procedures for how Tropica staff might minimise or eliminate any of these hazards, in advance of your installation.

Ensure that your risk assessment is based on current Federal and State laws and regulations.

Check that your WH&S statement is in line with site specific safety requirements and enterprise workplace health and safety (WH&S) processes and procedures contained in the IT WH&S Compliance checklist (IT_WH&S_Compliance_checklist.pdf) supplied to you by Teratech. This includes ensuring that all worker’s obligations are met as per the current NSW work health and safety legislation.

Document this WH&S Statement in your Tropica Network Report under WH&S Statement using suitable sub-headings. 

Make sure you include all your research information sources listed underneath as References using the APA referencing style.

Part 4: Server installation

In this part of the assessment you will be required to install the servers and document any changes.

Virtual Machines

To assist you in developing your design and prototype you have been supplied with 3 virtual machines Mainserver, Server2012 and Clientvm. These will need to be installed in a virtual environment using the virtualisation software provided by your assessor.

Task 4.1

To prepare for the server installation, and to follow Teratech Data Backup Policy (Data_Backup_Policy.pdf), you must ensure backups are taken as follows. This will enable restoration capability in the event of a disaster:

1. Backup the supplied virtual machines. Store the backups on your removable drive with your full name at the end i.e. Mainserver_yourname, Server2012_yourname, Clientvm_yourname where yourname is your full name.
2. Backup the local data you need to migrate, as described in the Data Migration Requirements (see Task 2.2) and again save this to your removable drive.

Log your actions. Include your screen shots below along with a description of your actions.

Task 4.2 

Follow your Deployment Plan (see Task 3.1) to install and configure the Tropica server as per the technical requirements and functional specifications. This includes:

• Following WH&S requirements as per the WH&S Statement (see task 3.5)
• Ensuring you are using the relevant operating systems
• Applying any patches to the operating systems to ensure maximum security and reliability
• Ensuring update services are configured to provide automatic updates for operating system
• Ensuring you are applying the requested applications, additional tools or third party software as specified in design
• Configuring applications
• Applying any patches to the applications to ensure maximum security and reliability
• Ensuring update services are configured to provide automatic updates for applications 
• Configuring network services including:
  • domain name system (DNS)
  • dynamic host configuration protocol (DHCP)
  • web and proxy mail
  • file transfer protocol (FTP)
  • firewall
• Implementing the security design to prevent unauthorised access to system
• Restoring any local data as per the Teratech Data Backup Policy (Data_Backup_Policy.pdf) and Data Migration Requirements (see Task 2.2)
• Reconnecting and reconfiguring any connectivity devices such as printers
• Cleaning-up and restoring the worksite -
  To provide evidence of this action take a photo of the clean worksite and include this, along with a description, in the box below along with your other screen shots and descriptions.

When troubleshooting any server or network failures ensure that you log any tools and techniques you use to diagnose and correct server problems. You may refer to any vendor and technical specifications.

Log your actions. Include your screen shots below along with a description of your actions.

Task 4.3

Test the server for benchmarking against the client specification and requirements according to the Test Plan (see Task 3.3) and record the outcomes.

As you progress ensure that you analyse any error reports or results and make changes as required. Ensure that you test any required changes or additions. You should also validate changes or additions against specifications to ensure you are still meeting the system requirements.

When troubleshooting any server or network failures ensure that you log any tools and techniques you use to diagnose and correct server problems. You may refer to any vendor and technical specifications.

Record the outcome of your testing, including all specific numerical data, in your Tropica Network Report under Test Results using suitable sub-headings and tables. See also Task 4.5.

Log your actions. Include your screen shots below along with a description of your actions.

Task 4.4 

Scenario

During network monitoring you have been notified that a Tropica worker is unable to connect to the network. He is getting an error message indicating that there is an IP conflict (duplicate address) with a printer in the client network. The printer has an IP address ending in …XX.115. 

You recognise that you need to make a configuration change to DHCP so that error no longer occurs, i.e. the address 192.168.XX.115 is no longer to be issued by your DHCP server.

Make the required changes so that the DHCP server no longer issues the IP address ending …XX.115. Test and validate the required changes or additions against the above specification to ensure the problem has been resolved.

When troubleshooting ensure that you log any tools and techniques you use to diagnose and correct server problems.

Record the outcome of your testing in your Tropica Network Report under Test Results using suitable sub-headings and tables. See also Task 4.5.

Log your actions. Include your screen shots below along with a description of your actions.

Task 4.5

After testing is completed, and all troubleshooting and changes have been done, you must document the changes and update the relevant sections in your Tropica Network Report. 

You must ensure that the problems detected in Tasks 4.3 and 4.4 are clearly identified and the changes made to the relevant specification in your Tropica Network Report.

Revision history and version numbering must be updated.

mention what you did so far in words

Part 5 Finalise work

In this part of the assessment you will complete tasks to finalise the work including providing user documentation, providing your final report, notification of the network status, ensuring that all clean-up and restoration has been completed and meeting with the client to ensure that the project is completed to the clients satisfaction.

Task 5.1 

Scenario

You have been asked to supply user documentation for Tropica to assist them in the operational changes required in maintaining the server's virtual network. The documentation needs to include all required configuration information along with instructions of how and where to enter the required values in the virtualisation software. The document does not need to include instructions for installing the virtualisation software.

Prepare the user documentation for the Tropica Server's Virtual Network. Your document should include screen shots along with instructional text. It will be aimed at the Tropica's IT Manager and may therefore include highly technical information. It must however still be presented in a clear and concise manner.

Use the Teratech Documentation template (Teratech_Documentation_template.docx) when preparing your documentation.

Saved your user documentation as Tropica_Server_User_Documentation_yourname.docx.

Task 5.2 

Before you submit your Tropica Network Report you must check that all the following information has been completed. This includes:

1. Business Requirements
2. Server & Virtual Network Design
   • Virtualisation Product Comparison
   • Data Migration Requirements
   • Server Design
   • Suitable Server Selection 
   • Virtual Network Design
   • Resources & Budget
3. Network Installation Preparation
   • Deployment Plan
   • WH&S Statement
   • Test Plan
4. Network Installation
   • Test Results

Task 5.3 

This part of the assessment will be completed in class as a role play.  Your Assessor will guide you through the role play process.  Please refer to following Observation Checklist 4 to help prepare yourself for this task.

Before attempting this task, you must have already completed all previous tasks of this assessment item. You will need to bring a copy of your partially completed assessment item to this session. 

Scenario – Final meeting with client 

You have completed the installation of the Tropica virtual server and all clean-up activities.

You now need to meet the Tropica client representative to finalise the project and gain signoff. 

Attendees to this meeting will include Stavros Popov, the IT Manager at Tropica. The agenda for this meeting is as follows:

1. Confirmation of clean and tidy work site
2. Server status
3. Final Report submission
4. Client Sign off

You can assume that Stavros has a very high level of IT technical knowledge and is very familiar with the network.

It is important that you keep notes during this meeting as you will need this information to complete tasks later in this assessment.

In this meeting your assessor will organise for suitable persons, such as another teacher, student or industry representative, to play the role of the Stavros Popov, the IT Manager at Tropica.

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