Develop Learning & Development Strategies BSBHRM613

StudentIDNo

StudentName

UnitCode

BSBHRM613

UnitTitle

Contribute to the development of learning and development strategies

Please attachthefollowingdocumentationtothissheet

Assessment Outcome

Re Assessment Outcome

Assessment1

Knowledge Questions

S

NYS

NA

S

NYS

NA

Assessment2

Project

S

NYS

NA

S

NYS

NA

FinalAssessmentResultforthis unit: C /NYC

Comments:

Assessor:

Ideclare thatI haveconducted afair, valid,reliable andflexibleassessmentwiththis student,and Ihave provided appropriatefeedback.

Assessor Name: Signature: Date:

Student Declaration:

I declare that I have been assessed in this unit, and I have been advised of my result. I am also aware of my appeal rights.

Name: Signature Date:

Assessment Resource Summary

Assessment Type

This is a summative assessment, which requires the assessment to be conducted in conditions that are safe and replicate the workplace

Assessment Tasks

Assessment Task 1

Knowledge Questions

Assessment Task 2

Project

Assessment Cover Sheet

Please complete cover sheet clearly and accurately for assessment tasks and other types of evidence you submit for your course. All student assessment tasks submissions including any associated checklists where applicable, are to be attached to this cover sheet.

Student ID No

Student Name

Unit Code

BSBHRM613

Unit Title

Contribute to the development of learning and development strategies

Assessment No.

1

Assessment Method

Knowledge Questions

Initial Submission Re-Submission

Student DeclarationI declare that:

These tasks are my own work.

None of this work has been completed by any other person

These tasks are not plagiarised or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I have read and understood NTCAs policy on Plagiarism, cheating and collusion and understand that if I am found to be in breach of this policy, disciplinary action may be taken against me by NTCA.

I have a copy of my assessment work with me, which I can produce if the original is lost.

Student Signature:

Submission Date:

Outcome

Satisfactory / Not Yet Satisfactory

Assessor Name:

Signature: Date:

Task instructions

This is an individual assessment.

To make full and satisfactory responses you should consult a range of learning resources, other information such as handouts and textbooks, learners resources and slides.

All questions must be answered in order to gain competency for this assessment.

You may attach a separate sheet if required.

This is the first (1) unit assessment task you have to successfully complete to be deemed competent in this unit of competency.

You must respond to all questions and submit them to your Trainer/Assessor.

You must answer all questions to the required level, e.g. provide the number of points, to be deemed satisfactory in this task.

Question 1

Complete the table below about legislation, codes of practice and national standards relevant to your job role.

A.Legislation

• Identify at least two federal or state/territory legislation relating to learning and development that are applicable to your job role.

• Identify at least one provision of each identified legislation that must be followed when designing learning and development strategies for your organisation/workplace

B.Codes of practice

• Identify at least two codes of practice applicable to your organisation/workplace, or to the type of industry of your organisation/workplace.

• Identify at least one provision of each identified code of practice that can be adopted when designing learning and development strategies for your organisation/workplace.

C.National Standards

• Identify at least two national standards relevant to learning and development that are applicable to your job role.

• Identify at least one provision of each identified national standard that can be adopted when designing learning and development strategies for your organisation/workplace.

Question 2

Answer the questions below about consultation and communication processes relevant to development of organisational learning and development strategies.

a) Outline the four recommended stages of the consultation process with key stakeholders to seek their inputs in developing organisational learning and development strategies.

b) Identify at least two communication techniques that can be used in an ongoing communication process with key stakeholders to share information with them about organisational learning and development.

Question3

Complete the table below.

• Identify at least four common approaches to designing learning strategies.

• Briefly explain, in your own words, how each identified common approach to designing learning strategies can be applied at a workplace.

Question4

Outline the five key guiding factors for organisational learning and development strategy design.

Question5

Complete the table below.

• Identify the four stages of Kaizen or iterative continuous improvement process that can be applied to organisational learning and development strategies.

• Briefly explain, in your own words, how each stage of the Kaizen or iterative continuous improvement process can be applied to organisational learning and development strategies.

Question6

Complete the table below.

• Name any two evaluation strategies that can be applied at your organisation/workplace to evaluate effectiveness of an implemented organisational learning strategy.

• Briefly discuss each identified evaluation strategy in your own words.

Questions

Satisfactory

Q1.

rYes rNo

Q2.

rYes rNo

Q3.

rYes rNo

Q4.

rYes rNo

Q5.

rYes rNo

Q6.

rYes rNo

Moodle Quiz Questions completed online or verbally

rYes rNo

Assessment Cover Sheet

Please complete cover sheet clearly and accurately for assessment tasks and other types of evidence you submit for your course. All student assessment tasks submissions including any associated checklists where applicable, are to be attached to this cover sheet.

Student ID No

Student Name

Unit Code

BSBHRM613

Unit Title

Contribute to the development of learning and development strategies

Assessment No.

2

Assessment Method

Project

Initial Submission Re-Submission

Student DeclarationI declare that:

These tasks are my own work.

None of this work has been completed by any other person

These tasks are not plagiarised or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I have read and understood NTCAs policy on Plagiarism, cheating and collusion and understand that if I am found to be in breach of this policy, disciplinary action may be taken against me by NTCA.

I have a copy of my assessment work with me, which I can produce if the original is lost.

Student Signature:

Submission Date:

Outcome

Satisfactory / Not Yet Satisfactory

Assessor Name:

Signature: Date:

Task instructions

This is the second (2) assessment task you have to successfully complete to be deemed competent in this unit of competency.

This assessment task requires you to complete a project.

You will receive your feedback within two weeks - you will be notified by your trainer/assessor when results are available.

You must attempt all activities of the project for your trainer/assessor to assess your competency in this assessment task

This project requiresyou to contribute to developing a learning and development strategy for at least one work area, evaluate effectiveness of that strategy when implemented, and recommend improvements.

This assessment is divided into ten tasks:

Task 1: Evaluate Existing Learning and Development Methods

Task 2: Analyse Impact of Learning and Development

Task 3: Determine Quality Management Policies and Processes for Learning and Development Strategy

Task 4: Update Learning and Development Strategic Plan

Task 5: Develop Processes for Learning and Development Strategy Formation

Task 6: Design Learning and Development Strategy for Identified Work Area

Task 7: Establish Processes and Procedures to Implement Learning and Development Strategy

Task 8: Implement Learning and Development Strategy

Task 9: Evaluate Organisational Learning Strategy and Construct Improvement Plans

Task 10: Present and Implement Improvement Plans for Organisational Learning Strategy

This project requires you to complete the assessment tasks in a real workplace, or in an environment with conditions similar to that of a workplace.

Each task comes with a set of instructions. You are to follow and perform these instructions while being observed by the assessor and/or submit any required documentation as evidence of task completion.

Before starting this assessment, your assessor will discuss with you these tasks, including instructions, resources, and guidance for satisfactorily completing them.

Assessment Instructions

LEARNING AND DEVELOPMENT METHODS EVALUATION REPORT

Learner Name

?????

Workplace/Organisation

?????

Date

Summary of Modifications

Version

?????

?????

?????

?????

?????

?????

METHODS OF LEARNING

Identify existing organisational practices for imparting knowledge, skills or attitudes required for individuals to perform well at their jobs, through study, teaching, training or experience. Add more rows as necessary.

METHOD

SOURCE/REFERENCE

Organisational document referenced to identify the method.

a.?????

?????

b.?????

?????

METHODS OF DEVELOPMENT

Identify existing organisational practices to facilitate development of individuals, enhancing their performance and role at the workplace, and supporting them to build a successful professional career. Add more rows as necessary.

METHOD

SOURCE/REFERENCE

a.?????

?????

b.?????

?????

Strategic Requirements

Strategic requirements are driven by the overall goals and objectives of the organisation, and the changing needs of a dynamic business environment.

REQUIREMENT

SOURCE/REFERENCE

SUCCESS METRICS/KEY PERFORMANCE INDICATORS

a.?????

Textual information or organisational document referenced to identify the requirement.

?????

Metrics to determine success.

?????

b.?????

?????

?????

Policy Requirements

Policy requirements are driven by the rules and regulation of the organisation, usually governed by the nature of the industry in which the organisation operates, its core values and culture.

REQUIREMENT

SOURCE/REFERENCE

Textual information or organisational document referenced to identify the requirement.

SUCCESS METRICS/KEY PERFORMANCE INDICATORS

Metrics to determine success.

a.?????

?????

?????

b.?????

?????

?????

People Requirements

People requirements are driven by the human resources policies and learning needs of the organisation.

REQUIREMENT

SOURCE/REFERENCE

Textual information or organisational document referenced to identify the requirement.

SUCCESS METRICS/KEY PERFORMANCE INDICATORS

Metrics to determine success.

a.?????

?????

?????

b.?????

?????

?????

Method of Learning/Development

List the identified methods of learning/development here. Add more rows as necessary.

Organisational Requirements

Transpose the identified organisational requirements here. Add more columns as necessary.

Requirement 1

Requirement 2

Requirement 3

Does it meet the requirement (Y/N)?

Remarks

Does it meet the requirement (Y/N)?

Remarks

Does it meet the requirement (Y/N)?

Remarks

a.?????

?YES ?NO

?????

?YES ?NO

?????

?YES ?NO

?????

b.?????

?YES ?NO

?????

?YES ?NO

?????

?YES ?NO

?????

c.?????

?YES ?NO

?????

?YES ?NO

?????

?YES ?NO

?????

d.?????

?YES ?NO

?????

?YES ?NO

?????

?YES ?NO

?????

Success Metrics/Key Performance Indicators

List KPIs identified against organisational requirements above

Analysis of Impact of Learning and Development

Organisational performance on relevant KPI, attributable to identified learning and development methods

Source/Reference

Performance data reviewed to analyse impact.

a.?????

?????

?????

b.?????

?????

?????

Resources required for assessment

?Learning and Development Methods Evaluation Reporttemplate, or similar from the learners workplace/organisation.

?Relevant information relating to organisational learning and development that the learner requires to evaluate methods of learning and development, including:

?At least one legislation.

?At least two codes of practice

?At least two national standards

?Workplace documents to be accessed to identify existing methods of learning and development at the workplace, including:

?Organisational policies and procedures relevant to learning and development strategies, training and assessment.

?Standard operating procedures relating to learning and development.

?Workplace documents to be accessed to identify organisational requirements for learning and development, including:

?Strategic plans

?Training plans

?Workforce plans

ASSESSORS CHECKLIST

Draft Learning and Development Methods Evaluation Report submitted by the learner:

YES/NO

Assessors comments

1.Identifies at least two existing methods of learning in the organisation/workplace.

Methods of learning refer to organisational practices for imparting knowledge, skills or attitudes required for individuals to perform well at their jobs, through study, teaching, training or experience.

This must correspond to the information in organisational documents used to identify existing methods of learning and development at the workplace, submitted as supplementary evidence by the learner for this assessment.

Check at least two boxes below to indicate identified existing methods of learning.

?Induction and onboarding

?Training

?On-the-job training

?Programmed instruction

?Learning management system

?YES ?NO

?????

2.Identifies at least two existing methods of development in the organisation/workplace.

Methods of development refer to organisational practices to facilitate development of individuals, enhancing their performance and role at the workplace, and supporting them to build a successful professional career.

This must correspond to the information in organisational documents used to identify existing methods of learning and development at the workplace, submitted as supplementary evidence by the learner for this assessment.

Check at least two boxes below to indicate identified existing methods of development.

?Job-rotation

?Coaching

?Mentoring

?Performance management

?YES ?NO

?????

3.Identifies at least two organisational requirements for learning and development.

This must correspond to the textual information and organisational documents referenced to identify organisational requirements for learning and development, submitted by the learner as supplementary evidence for this assessment.

Organisational requirements must be at least two requirements from any of the following categories:

Check at least two boxes below to indicate the organisational requirements identified by the learner.

Strategic requirements

Strategic requirements are driven by the overall goals and objectives of the organisation, and the changing needs of a dynamic business environment.

?Enhancing brand image

?Improving business performance

?Enhancing customer satisfaction

a.Policy requirements

Policy requirements are driven by the rules and regulation of the organisation, which in turn are determined by the nature of the industry in which the organisation operates, its core values and culture.

?Work health and safety

?Compliance with applicable legislation

?Compliance with applicable codes of practice

?Compliance with applicable national standards

b.People requirements

People requirements are driven by the human resources policies and learning needs of the organisation.

?Attracting and retaining talent

?Performance management

?Career progression.

?YES ?NO

?????

4.Evaluates each identified existing method of learning against each identified organisational requirement.

Evaluation refers to assessing whether the identified existing methods of learning fulfil each identified organisational requirement, or there are gaps in meeting the requirement.

Evaluation of each identified method of learning must include ALL of the following for each identified organisational requirement.

a.Ticks the Yes or No box to indicate whether the organisational requirement has been met.

?YES ?NO

?????

b.Brief description of the gap if the existing method of learning does not meet the organisational requirement.

?YES ?NO

?????

5.Evaluates each identified existing method of development against each identified organisational requirement.

Evaluation refers to assessing whether the identified existing methods of development fulfil each identified organisational requirement, or there are gaps in meeting the requirement.

Evaluation of each identified method of development must include updating ALL of the following for each identified organisational requirement.

a.A checkbox with an option of indicating yes or no, to show whether the organisational requirement has been met.

?YES ?NO

?????

b.Brief description of the gap if the existing method of development does not meet the organisational requirement.

?YES ?NO

?????

6.Identifies titles of organisational documents used to identify existing methods of learning and development at the workplace, and organisational requirements for learning and development.

These must correspond to the documents submitted as supplementary evidence by the learner for this assessment task.

Check the boxes below to indicate the organisational documents submitted by the learner.

?Organisational policies and procedures relevant to learning and development strategies, training and assessment.

?Relevant standard operating procedures

?Strategic plans

?Training plans

?Workforce plans

?YES ?NO

?????

7.Outlines or provides links to textual information used to identify organisational requirements for learning and development at the workplace.

Textual information referenced by the learner must include ALL of the following:

a.Relevant federal and/or state/territory legislation.

Legislation are Acts of Parliament that provide specific directives which must be complied with for an organisation to be within legal boundaries. Relevant legislation relate to learning and development as applicable to learners organisation/workplace.

Assessor must access the most current version of legislation referenced by the learner.

Check the boxes below to indicate the legislation referenced by the learner.

?Work Health and Safety Act 2011

?WHS legislation of state/territory

?Fair Work Act 2009

?Age Discrimination Act 2004

?Australian Human Rights Commission Act 1986

?Disability Discrimination Act 1992

?Racial Discrimination Act 1975

?Sex Discrimination Act 1984

?Privacy Act 1988

?YES ?NO

?????

b.Applicable codes of practice.

Codes of practice provide detailed guidance to put regulations into practice and are usually not legally binding. Applicable codes of practice include state/territory-specific approved codes of practice that are relevant to learners organisation/workplace, or to the type of industry of their organisation/workplace.

Assessor must access the most current version of codes of practice referenced by the learner.

For example, if the learners workplace belongs to the building, metal and civil construction industry, and is located in NSW, some of the applicable codes of practice are NSW Government Code of Practice Construction Work August 2019, and NSW Government Managing the Risk of Falls at Workplaces August 2019.

?YES ?NO

?????

c.Relevant national standards.

National standards in Australia are voluntary guidelines provided for various job roles and functions by Standards Australia, in alignment with internationally recognised standards such as the ISO standards. In case federal or state/territory governments reference Australian Standards (AS) or joint Australian/New Zealand standards (AS/NZ) in their legislation, compliance with such national standards can become mandatory.

Assessor must access the most current version of national standards referenced by the learner.

Check the boxes below to indicate the national standards referenced by the learner.

?National Employment Standards

?AS ISO 10667:2020 Assessment service delivery - Procedures and methods to assess people in work and organisational settings.

?YES ?NO

?????

8.Leaves ALLof the following sections blank. These will be completed in Workplace Project Task 2.

a.Success metrics/Key performance indicators

?YES ?NO

?????

b.Analysis of impact of learning and development on organisation

?YES ?NO

?????

Assessor Declaration

By signing here, I confirm that I have thoroughly reviewed the learners submission of the draft learning and development methods evaluation report for this workplace project assessment task.

I confirm that the information recorded on this Assessors Checklistis true and accurately reflects the learners submission for this task.

Assessors signature

?????

Assessors name

?????

Date signed

?????

ASSESSMENT INSTRUCTIONS

ASSESSORS CHECKLIST

A.Final Learning and Development Methods Evaluation Report submitted by the learner:

YES/NO

Assessors comments

1.Identifies at least two relevant metrics/key performance indicators (KPIs) to measure success of learning and development methods.

Relevant metrics must correspond to the organisational strategic, policy and/or people requirements identified in Workplace Project Task 1.

For instance, if enhancing customer satisfaction is an organisational requirement, then one of the relevant metrics to measure success of learning and development methods could be customer satisfaction score.

?YES ?NO

?????

2.Analyses impact of learning and development on organisation by reviewing organisational performance on each identified metric/KPI.

Impact refers to a positive outcome or improvement in organisational performance. This must correspond with the data/information used to review organisational performance on metrics/KPIs to analyse impact of learning and development on organisation, submitted by the learner as supplementary evidence for this assessment.

Organisational performance on identified metrics/KPIs must be isolated to account only for improvements or benefits gained on account of learning and development. For example, customer satisfaction can be measured before and after a key training program on customer service. Change in performance on customer satisfaction metrics can then be attributed to the training program.

?YES ?NO

?????

3.Identifies at least two relevant stakeholders who have verified the analysis of impact of learning and development on organisation.

This must include ALL of the following details of each stakeholder:

?Name

?Job role

?Organisation, in case of external stakeholders.

?YES ?NO

?????

4.Outlines or provides links to data/information used to review organisational performance on metrics/KPIs to analyse impact of learning and development on organisation.

?YES ?NO

?????

5.Uses clear and comprehensible language.

This must include ALL of the following guidelines:

a.Writes in a concise manner.

?YES ?NO

?????

b.Define any jargons or technical terms that may be unfamiliar to readers.

?YES ?NO

?????

6.Uses clear and comprehensible layout.

This refers to appropriate flow of information which can be easily understood by the target audience.

?YES ?NO

?????

B.Evidence of Consultation with Relevant Stakeholders:

YES/NO

Assessors comments

1.Is at least oneof the following:

Check the type of evidence the learner submits.

?Email correspondence.

?Meeting minutes.

?Video recording of the meetings conducted with the stakeholders.

?YES ?NO

?????

2.Identifies the date and time when the consultation was done.

a.Date and time of consultation must be within the learners assessment period, after the development of the draft learning and development methods evaluation report in Workplace Project Task 1, and prior to the development of the final learning and development methods evaluation report.

?YES ?NO

?????

b.Date and time of consultation shows at least one of the following:

Check at least one of the following based on the type of evidence the learner submits.

?Email correspondence contains date and time stamp when email was sent and when the response from the stakeholder was received.

?Meeting minutes contains the date and time when the meeting was conducted.

?Video recording of the meeting conducted by the learner with the stakeholder contains date and time in the properties of the video.

?YES ?NO

?????

3.Includes consultation with at least two relevant stakeholders.

Relevant stakeholders are individuals or groups of individuals who can make an impact on, or those who can get impacted by decisions on organisational learning and development.

Relevant stakeholders must include at least two stakeholders from the following categories:

a.Internal stakeholders.

Internal stakeholders are individuals within the organisation.

Check the boxes below to indicate the relevant stakeholders identified by the learner.

?Colleagues

?Team leaders

?Heads of departments

?Senior managers.

?YES ?NO

?????

b.External Stakeholder.

External stakeholders are individuals or entities outside the organisation.

Check the boxes below to indicate the relevant stakeholders identified by the learner.

?Trainers

?Industry bodies

?Industry associations

?Regulators

?YES ?NO

?????

4.Identifies the name and work roles of each stakeholder consulted.

?YES ?NO

?????

5.Includes discussion on analysis of impact of learning and development on organisation.

This must correspond with the information in the final learning and development methods evaluation report submitted by the learner for this assessment.

?YES ?NO

?????

6.Includes discussion on verification of the analysis of impact of learning and development on organisation by the stakeholders.

This must show that each stakeholder has checked and confirmed that the analysis conducted by the learner to determine impact of learning and development on organisation, is correct.

?YES ?NO

?????

Assessor Declaration

By signing here, I confirm that I have thoroughly reviewed following learners submissions for this workplace project assessment task:

Final learning and development methods evaluation report.

Evidence of consultation with relevant stakeholders to verify analysis of impact of learning and development on organisation.

I confirm that the information recorded on this Assessors Checklistis true and accurately reflects the learners submission for this task.

Assessors signature

?????

Assessors name

?????

Date signed

?????

This task will require you to determine quality management policies and processes, and prepare a draft learning and development strategic plan for at least one work area in your organisation/workplace.

Use your workplace/organisations template to complete this task, or use the Learning and Development Strategic Plan templateprovided at the Bounce Fitness site.

To complete this task, you must:

Identify at least one work area in your organisation/workplace for the development of learning and development strategy.

Work area could be a function in your organisation/workplace such as Finance, Accounts or Legal and Regulatory Affairs, or a specific job role in a business vertical such as sales managers or customer service representatives.

Access and review:

Printed and online sources relating to options for quality management principles.

Documents/resources to determine compliance requirements for quality management policies and processes, such as quality management standards.

Outline at least two options of quality management principles that could be applied to learning and development for the identified work area in the organisation/workplace.

Quality management principles are a set of rules and guidelines that form the basis for achieving and maintaining consistent excellence in organisational practices. Options of quality management principles can include:

oKaizen or continuous improvement

oQuality circles

oTotal quality cycle or quality assurance and quality control (QA/QC).

Review the identified options of quality management principles to check suitability in your organisational context.

Select at least one quality management principle out of the options reviewed.

Criteria to determine suitability of quality management principles can include:

oOngoing application in other work areas/functions

oBuy-in from senior management

oEase of implementation

Identify the following based on the selected quality management principle:

At least two new quality management policies to be developed.

At least two new quality management processes to be developed.

Identify at least two compliance requirements for the identified quality management policies and processes.

Examples of compliance requirements include setting key performance indicators, establishing monitoring mechanisms, ensuring stipulated documentation, etc.

Prepare a draft learning and development strategic plan based on the information outlined above.

ReviewWorkplace Project Task 3 Assessors Checklistbefore starting this task. This form outlines the following:

Resources you are required to access to complete the task.

All criteria your submission must address to satisfactorily complete this task.

Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.

Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Learning and Development Strategic Plan template provided at the Bounce Fitness site.

Submit the partially completed learning and development strategic plan to your assessor. Leave the organisational requirements for learning and development strategy sections blank.

Include any supplementary documents/sources used to create the draft learning and development strategic plan, such as:

Printed and online sources relevant to options for quality management principles examined.

Documents/resources used to determine compliance requirements for quality management policies and processes, such as quality management standards.

LEARNING AND DEVELOPMENT STRATEGIC PLAN

Learner Name

?????

Workplace/Organisation

?????

Work area

?????

Date

Summary of Modifications

Version

?????

?????

?????

?????

?????

?????

Quality Management Principle

Criteria for Evaluation

Factors to determine suitability of quality management principle in organisational context.

Source/Reference

Documents used to identify options for quality management principles

Criterion 1

Criterion 2

Criterion 3

c.?????

?????

?????

?????

?????

d.?????

?????

?????

?????

?????

e.?????

?????

?????

?????

?????

?????

Quality Management Policies

a.?????

b.?????

Quality Management Policies

a.?????

b.?????

Compliance Requirements

REQUIREMENT

SOURCE/REFERENCE

Document/source referenced to identify the compliance requirement.

c.?????

?????

d.?????

?????

a.?????

b.?????

c.?????

d.?????

Technological or Systems Requirements

Needs of the organisation from any learning and development technologies to be deployed such as learning management systems or multimedia authoring tools. Add more rows as necessary.

REQUIREMENT

REMARKS

a.?????

?????

b.?????

?????

Human Resources and Learning Requirements and Plans

Requirements from learning and development based on the existing capabilities of human resources and their future learning needs. Add more rows as necessary.

REQUIREMENT

SOURCE/REFERENCE

Organisational document/HR policy referenced to identify the requirement.

a.?????

?????

b.?????

?????

ASSESSORS CHECKLIST

Draft Learning and Development Strategic Plan submitted by the learner:

YES/NO

Assessors comments

1.Identifies at least at least one work area in learners organisation/workplace for development of learning and development strategy.

Work area refers to a function in the organisation/workplace such as Finance, Accounts or Legal and Regulatory Affairs, or a specific job role in a business vertical such as sales managers or customer service representatives.

?YES ?NO

?????

2.Outlines at least two options of quality management principles relating to learning and development for the identified work area in the organisation/workplace.

Quality management principles are a set of rules and guidelines that form the basis for achieving and maintaining consistent excellence in organisational practices.

?YES ?NO

?????

Check at least two boxes below to indicate options of quality management principles examined by the learner.

?Kaizen or continuous improvement

?Quality circles

?Total quality cycle, or quality assurance and quality control (QA/QC)

?YES ?NO

?????

3.Selects at least one quality management principle out of the options examined for the identified work area in the organisation/workplace.

Check at least one box below to indicate criteria used by the learner to determine suitability of examined options of quality management principles in organisational context.

?Ongoing application in other work areas/functions.

?Buy-in from senior management.

?Ease of implementation.

?YES ?NO

?????

4.Determines at least two quality management policies based on the selected quality management principle.

A policy sets out the strategic course of action to be adopted by the organisation. It does not provide guidance on how this course of action is to be executed.

For example, if total quality cycle is the selected quality management principles, policies to be deployed for learning and development can include Quality Assurance Policy and Quality Control Policy.

?YES ?NO

?????

5.Determines at least two quality management processes based on the selected quality management principle.

Processes are a series of inter-connected actions or steps taken to achieve a particular end. They lay down guidelines on what to do, but now how to do it.

For example, if total quality cycle is the selected quality management principles, processes to be deployed for learning and development can include process for developing learning resources, process for reviewing learning resources from design, development to publishing, etc.

?YES ?NO

?????

6.Identifies at least two compliance requirements for the identified quality management policies and processes.

Compliance requirements refer to set standards and guidelines which must be adhered to.

Check at least two boxes below to indicate compliance requirements identified by the learner.

?Setting key performance indicators.

?Establishing monitoring mechanisms

?Ensuring stipulated documentation

?YES ?NO

?????

7.Outlines or provides links to sources used to identify options for quality management principles and determine compliance requirements for quality management policies and processes.

Sources referenced by the learner must include ALL of the following:

?YES ?NO

?????

?Printed and online sources relating to options for quality management principles.

?Documents/resources to determine compliance requirements for quality management policies and processes, such as quality management standards.

?YES ?NO

?????

8.Leaves the organisational requirements for learning and development sections blank. These will be updated in Workplace Project Task 4.

?YES ?NO

?????

9.Uses clear and comprehensible language.

This must include ALL of the following guidelines:

a.Writes in a concise manner.

?YES ?NO

?????

b.Define any jargons or technical terms that may be unfamiliar to readers.

?YES ?NO

?????

10.Uses clear and comprehensible layout.

This refers to appropriate flow of information which can be easily understood by the target audience.

?YES ?NO

?????

Assessor Declaration

By signing here, I confirm that I have thoroughly reviewed the learners submission of the draft learning and development strategic plan for this workplace project assessment task.

I confirm that the information recorded on this Assessors Checklistis true and accurately reflects the learners submission for this task.

Assessors signature

?????

Assessors name

?????

Date signed

?????

This task will require you to update and complete the draft learning and development strategic plan from Workplace Project Task 3.

To complete this task, you must:

Access and review:

The final learning and development methods evaluation report from Workplace Project Task 2.

The draft learning and development strategic plan developed for one work area in your organisation/workplace in Workplace Project Task 3.

Human resources documents and policies to identify human resources learning requirements.

HR documents can include job descriptions for key roles, workforce plans and management reports from performance review data.

Outline identified organisational requirements for learning and development.

Identify additional organisational requirements as relevant to learning and development for the identified work area, including:

At least two technological or systems requirements

Technological or systems requirements refer to the needs of the organisation from any learning and development technologies to be deployed such as learning management systems or multimedia authoring tools. Technological or systems requirements may include specifications for:

Accessibility

Number of users

Concurrent system users

Industry learning and eLearning standards

Storage systems including learning content management systems and learning object repositories.

At least two human resources learning requirements.

These requirements refer to the existing capabilities of its human resources, and their future learning needs.

Update the learning and development strategic plan with the complete list of organisational requirements for learning and development strategy.

ReviewWorkplace Project Task 4 Assessors Checklistbefore starting this task. This form outlines the following:

Resources you are required to access to complete the task.

All criteria your submission must address to satisfactorily complete this task.

Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.

Submit the completed learning and development strategic plan to your assessor. Include any organisational documents such as human resources documents and policies used to identify human resources learning requirements.

ASSESSORS CHECKLIST

Final Learning and Development Strategic Plan submitted by the learner:

YES/NO

Assessors comments

1.Outlines organisational requirements from learning and development identified in Workplace Project Task 1.

This must correspond to the information in the final learning and development methods evaluation report submitted in Workplace Project Task 2.

?YES ?NO

?????

2.Identifies additional organisational requirements as relevant to the identified work area in learners organisation/workplace for which the learning and development strategy has to be developed.

Additional organisational requirements identified by the learner must include the following:

a.At least two technological or systems requirements.

Technological or systems requirements refer to the needs of the organisation from any learning and development technologies to be deployed such as learning management systems or multimedia authoring tools.

Check at least two boxes below to indicate the technological or systems requirements identified by the learner:

?Accessibility

?Number of users

?Concurrent system users

?Industry learning and eLearning standards

?Storage systems including learning content management systems and learning object repositories.

?YES ?NO

?????

b.At least two human resources learning requirements.

These requirements refer to the existing capabilities of the organisations human resources, and their future learning needs.

These must correspond with the information in the human resources documents and policies submitted by the learner as supplementary evidence for this assessment.

?YES ?NO

?????

3.Identifies titles of human resources documents and policies used to identify human resources learning requirements.

These must correspond to the documents submitted as supplementary evidence by the learner for this assessment task.

?YES ?NO

?????

4.Uses clear and comprehensible language.

This must include ALL of the following guidelines:

a.Writes in a concise manner.

?YES ?NO

?????

b.Define any jargons or technical terms that may be unfamiliar to readers.

?YES ?NO

?????

5.Uses clear and comprehensible layout.

This refers to appropriate flow of information which can be easily understood by the target audience.

?YES ?NO

?????

6.Uses formal texts incorporating specific requirements in required format.

This must include ALL of the following guidelines:

a.Use formal style of writing.

?YES ?NO

?????

b.Use the prescribed format or template.

?YES ?NO

?????

Assessor Declaration

By signing here, I confirm that I have thoroughly reviewed the learners submission of the final learning and development strategic plan for this workplace project assessment task.

I confirm that the information recorded on this Assessors Checklistis true and accurately reflects the learners submission for this task.

Assessors signature

?????

Assessors name

?????

Date signed

?????

This task will require you to develop processes and procedures to liaise with stakeholders. You will also be required to develop procedures to monitor learning and development strategies and resources.

Use your workplace/organisations template to complete this task, or use the Standard OperatingProcesstemplateprovided at the Bounce Fitness site.

To complete this task, you must:

Develop at least one consultation process to seek stakeholder input during design, implementation and review of learning and development strategy, including:

Definition of relevant stakeholders to be consulted.

Relevant stakeholders for learning and development include educators, learners and others such as senior management, heads of departments, IT staff and administrative staff.

At least two liaison procedures, including:

At least one procedure to support input of relevant stakeholders.

At least one procedure to encourage input of relevant stakeholders.

Process is a collection of inter-connected procedures. Procedures are detailed guidelines or stepwise instructions for doing a specific task.

Procedure to support inputs of relevant stakeholders will focus on providing stakeholders with what they need so that they can give effective inputs.

Procedure to encourage input of relevant stakeholders will focus on ensuring open and safe environment to allow stakeholders to give their inputs.

Develop at least one communication process to communicate with stakeholders during design, implementation and review of learning and development strategy, including:

Definition of relevant stakeholders for communication.

At least two liaison procedures for communication with relevant stakeholders.

Develop a process for monitoring learning and development for the identified work area in your organisation/workplace, including:

At least one procedure to monitor learning and development strategies.

The procedure to monitor learning and development strategies can include guidelines on:

Including date/timelines when the learning and development strategies were monitored.

Recording actual outcomes of the learning and development strategies against target KPIs and objectives.

Tracking status of compliance with organisational requirements as listed in the learning and development strategic plan in Workplace Project Task 4.

Tracking status of compliance with quality management policies and processes as outlined in the learning and development strategic plan in Workplace Project Task 4.

At least one procedure to monitor learning and development resources.

The procedure to monitor learning and development resources can be developed for resources such as

-Budget

-Staff

-Learning resources

-Assessment tools

The procedure to monitor learning and development resources can include guidelines on:

-Including date/timelines when the learning and development resources were monitored.

-Recording actual resource utilisation as compared to budgeted resource allocation.

ReviewWorkplace Project Task 5 Assessors Checklistbefore starting this task. This form outlines the following:

Resources you are required to access to complete the task.

All criteria your submission must address to satisfactorily complete this task.

Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.

Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Standard OperatingProcesstemplate provided at the Bounce Fitness site.

Submit the following completed documents to your assessor:

Stakeholder consultation process, including:

At least two liaison procedures to consult with relevant stakeholders, including:

At least one procedure to support input of relevant stakeholders.

At least one procedure to encourage input of relevant stakeholders.

Stakeholder communication process, including:

At least two procedures to communicate with relevant stakeholders.

Monitoring process for learning and development, including:

At least one procedure to monitor learning and development strategies.

At least one procedure to monitor learning and development resources.

STANDARD OPERATING PROCESS

Title of Process

?????

Workplace/Organisation

?????

Prepared by

?????

Approved by

(Name, Role/Job Title)

?????

Date

Summary of Modifications

Version

?????

?????

?????

?????

?????

?????

Purpose

A concise statement of the requirements from the process.

?????

Definitions

Terms, acronyms or jargons that the target audience must understand.

?????

No.

Activity/Task

Remarks

1.

?????

?????

2.

?????

?????

3.

?????

?????

ASSESSORS CHECKLIST

A.Stakeholder Consultation Process document submitted by the learner:

YES/NO

Assessors comments

1.Defines at least one relevant stakeholder for consultation during design, implementation and review of learning and development strategy.

Check at least one of the boxes below to indicate the relevant stakeholders defined by the learner.

?Educators

?Learners

?Others such as senior management, IT staff and administrative staff

?YES ?NO

?????

2.Includes at least two liaison procedures to consult with relevant stakeholders.

Procedures refer to detailed guidelines or stepwise instructions for consulting with relevant stakeholders during design, implementation and review of learning and development strategy.

Check ALL the boxes below to indicate the procedures included in the consultation process by the learner.

?At least one procedure to support input of relevant stakeholders. Procedure to support inputs of relevant stakeholders will focus on providing stakeholders with what they need so that they can give effective inputs.

?At least one procedure to encourage input of relevant stakeholders.Procedure to encourage input of relevant stakeholders will focus on ensuring open and safe environment to allow stakeholders to give their inputs.

?YES ?NO

?????

3.States the specific requirements or purpose of the process document.

?YES ?NO

?????

4.Uses clear and comprehensible language.

This must include ALL of the following guidelines:

a.Writes in a concise manner.

?YES ?NO

?????

b.Define any jargons or technical terms that may be unfamiliar to readers.

?YES ?NO

?????

5.Uses clear and comprehensible layout.

This refers to appropriate flow of information which can be easily understood by the target audience.

?YES ?NO

?????

6.Uses formal texts incorporating specific requirements in required format.

This must include ALL of the following guidelines:

a.Use formal style of writing.

?YES ?NO

?????

b.Use the prescribed format or template.

?YES ?NO

?????

B.Stakeholder Communication Process document submitted by the learner:

YES/NO

Assessors comments

1.Defines at least one relevant stakeholder for active communication during design, implementation and review of learning and development strategy.

Check at least one of the boxes below to indicate the relevant stakeholders defined by the learner.

?Educators

?Learners

?Others such as senior management, IT staff and administrative staff

?YES ?NO

?????

2.Includes at least two liaison procedures to communicate with relevant stakeholders.

Procedures refer to detailed guidelines or stepwise instructions for actively communicating with relevant stakeholders during design, implementation and review of learning and development strategy.

?YES ?NO

?????

3.States the specific requirements or purpose of the process document.

?YES ?NO

?????

4.

Uses clear and comprehensible language.

This must include ALL of the following guidelines:

a.Writes in a concise manner.

?YES ?NO

?????

b.Define any jargons or technical terms that may be unfamiliar to readers.

?YES ?NO

?????

5.Uses clear and comprehensible layout.

This refers to appropriate flow of information which can be easily understood by the target audience.

?YES ?NO

?????

6.Uses formal texts incorporating specific requirements in required format.

This must include ALL of the following guidelines:

c.Use formal style of writing.

?YES ?NO

?????

a.Use the prescribed format or template.

?YES ?NO

?????

C.Monitoring Process document for learning and development submitted by the learner:

YES/NO

Assessors comments

1.At least one set of procedures to monitor the learning and development strategies that will be developed for the identified work area in the organisation/workplace.

Monitoring procedures for learning and development strategies refers to detailed guidelines or stepwise instructions to track actual outcomes and compliance with stated requirements for learning and development strategies when implemented.

Check the boxes below to indicate the guidelines outlined by the learner in the set of procedures to monitor learning and development strategies:

?Including date/timelines when the learning and development strategies were monitored.

?Recording actual outcomes of the learning and development strategies against target KPIs and objectives.

?Tracking status of compliance with organisational requirements as listed in the learning and development strategic plan in Workplace Project Task 4.

?Tracking status of compliance with quality management policies and processes as outlined in the learning and development strategic plan in Workplace Project Task 4.

?YES ?NO

?????

2.At least one set of procedures to monitor the learning and development resources that will be allocated for implementation of the strategies.

Monitoring procedures for learning and development resources refers to detailed guidelines or stepwise instructions to track actual resource utilisation as compared to budgeted resource allocation.

Check the boxes below to indicate the resources for which the learner has developed the set of procedures.

?Budget

?Staff

?Learning resources

?Assessment tools

?YES ?NO

?????

Check the boxes below to indicate the guidelines outlined by the learner in the set of procedures to monitor learning and development resources.

?Including date/timelines when the learning and development resources were monitored.

?Recording actual resource utilisation as compared to budgeted resource allocation.

?YES ?NO

?????

3.States the specific requirements or purpose of the process document.

?YES ?NO

?????

4.Uses clear and comprehensible language.

This must include ALL of the following guidelines:

a.Writes in a concise manner.

?YES ?NO

?????

b.Define any jargons or technical terms that may be unfamiliar to readers.

?YES ?NO

?????

5.Uses clear and comprehensible layout.

This refers to appropriate flow of information which can be easily understood by the target audience.

?YES ?NO

?????

6.Uses formal texts incorporating specific requirements in required format.

This must include ALL of the following guidelines:

a.Use formal style of writing

?YES ?NO

?????

b.Use the prescribed format or template.

?YES ?NO

?????

Assessor Declaration

By signing here, I confirm that I have thoroughly reviewed the following learners submissionsfor this workplace project assessment task:

Stakeholder consultation process

Stakeholder communication process

Monitoringprocess for learningand development

I confirm that the information recorded on this Assessors Checklistis true and accurately reflects the learners submission for this task.

Assessors signature

?????

Assessors name

?????

Date signed

?????

This task will require you to:

Develop a learning and development strategy for the identified work area in your organisation/workplace.

Source and modify learning resources and assessment tools to meet requirements of the learning and development strategy developed.

Use your workplace/organisations template to complete this task, or use the Learning and Development Strategy templateprovided at the Bounce Fitness site.

To complete this task, you must:

Access and review:

The learning and development strategic plan finalised in Workplace Project Task 4 to recap:

Identified work area to develop learning and development strategy.

Organisational requirements for learning and development strategy.

The stakeholder consultation process developed in Workplace Project Task 5.

Relevant information on common approaches for learning and development strategy design.

Sources of relevant information can include printed and online sources.

At least two relevant learning resources to support learning and development strategy.

Learning resources refer to resources which support organisational learning, such as print materials, lesson plans, online or eLearning modules, videos and webinars.

At least two relevant assessment tools to support learning and development strategy.

Assessment tools refer to tools to assess knowledge, skills and attitudes of learners, such as quizzes, aptitude tests, psychometric tests and live projects.

Examine at least two common approaches to learning and development strategy design.

Common approaches refer to the options available for an organisation while designing its learning and development strategy, from learner-driven to performance-driven approaches. Common approaches can include:

Self-directed learning

Conventional stand-alone techniques

Learning ecosystem

70-20-10 approach.

Select the approach best suited to the work area identified in the learning and development strategic plan from Workplace Project Task 4.

Consult with at least two relevant stakeholders using the stakeholder consultation process developed in Workplace Project Task 5to get their inputs on designing the learning and development strategy.

Relevant stakeholders must be identified based on the definition of stakeholders in the consultation process developed in Workplace Project Task 5. Learner must use the procedures included in the consultation process to support and encourage input of relevant stakeholders on designing the learning and development strategy.

Design at least one flexible strategy each for:

Organisational learning

Development

Assessment

Ensure organisational requirements and stakeholder inputs are incorporated in the flexible strategies.

Flexible strategies support changing organisational learning, development and assessment needs over time, and are open to continuous improvement.

• Prepare a learning and development strategy incorporating the flexible organisational learning, development and assessment strategies above.

• Modify at least two learning resources to meet requirements of the learning and development strategy developed.

• Modify at least two assessment tools to meet requirements of the learning and development strategy developed.

ReviewWorkplace Project Task 6 Assessors Checklistbefore starting this task. This form outlines the following:

• Resources you are required to access to complete the task.

• All criteria your submission must address to satisfactorily complete this task.

Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.

Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Learning and Development Strategy template provided at the Bounce Fitness site.

Submit the following documents to your assessor:

• Completed learning and development strategy.

• At least two modified learning resources.

• At least two modified assessment tools.

Include any supplementary documents/sources used, such as the original learning resources and assessment tools sourced.

You must also submit evidence of collaboration with at least two relevant stakeholders to get their inputs on learning and development strategy for the identified work area. Evidence must be at least one of the following:

• Email correspondence

• Meeting minutes

LEARNING AND DEVELOPMENT STRATEGY

Learner Name

?????

Workplace/Organisation

?????

Work area

?????

Date Prepared

?????

Approach to Learning and Development Strategy Design

Criteria for Review

Factors to determine suitability of approach to learning and development strategy design in organisational context.

Source/Reference

Documents used to identify common approaches to learning and development strategy design.

Criterion 1

Criterion 2

Criterion 3

f.?????

?????

?????

?????

?????

g.?????

?????

?????

?????

?????

h.?????

?????

?????

?????

?????

Organisational Learning

c.?????

d.?????

Development

c.?????

d.?????

Assessment

a.?????

b.?????

ASSESSORS CHECKLIST

A.Learning and Development Strategy submitted by the learner:

YES/NO

Assessors comments

1.Identifies at least two common approaches to learning and development strategy design.

Common approaches refer to the options available for an organisation while designing its learning and development strategy, from learner-driven to performance-driven approaches.

This must correspond to the information in the documents submitted by the learner as supplementary evidence for this assessment task.

Common approaches to learning and development strategy design include:

Check at least two boxes below to indicate the common approaches to learning and development strategy identified by the learner.

?Self-directed learning

?Conventional stand-alone techniques

?Learning ecosystem

?70-20-10 approach.

?YES ?NO

?????

2.Selects an approach best suited to the identified work area from Workplace Project Task 4in the organisational context.

Learner must identify an approach most suited to their organisational context by applying criteria such as ongoing application in other work areas/functions, buy-in from senior management, or ease of implementation.

?YES ?NO

?????

3.Includes at least three flexible strategies

At a minimum, this must include ALL of the following:

a.Organisational learning.

Learning is the acquisition of knowledge, skills or attitudes through study, teaching, training or experience. It equips individuals to enhance their capabilities to perform better and achieve their long-term goals. A flexible organisational learning strategy supports changing organisational learning needs over time, and is open to continuous improvement.

?YES ?NO

?????

b.Development.

Development is a continuous process aimed at maximising the potential of individuals, enhancing their performance and role at the workplace, and supporting them to build a successful professional career. A flexible development strategy supports changing organisational development needs over time, and is open to continuous improvement.

?YES ?NO

?????

c.Assessment.

Assessment is evaluation of knowledge, skills and capabilities of individual to identify gaps. A flexible assessment strategy supports changing organisational learning needs over time, and is open to continuous improvement.

?YES ?NO

?????

4.Shows alignment of each flexible strategy with organisational requirements.

This refers to the requirements listed in the learning and development strategic plan from Workplace Project Task 4.

?YES ?NO

?????

B.Modified Learning Resource submitted by the learner:

YES/NO

Assessors comments

1.Is at least oneof the following:

Check the type of evidence the learner submits.

?Print materials

?Lesson plans

?Online or eLearning modules

?Videos

?Webinars

?YES ?NO

?????

2.Indicates whether the learning resource has been modified to meet the requirements of the learning and strategy developed.

Modifications made by the learner must correspond with the requirements of the learning and development strategy identified by the learner in Workplace Project Task 4.

?YES ?NO

?????

3.Includes updated version number and document history.

Version controls and document histories must be aligned with the organisations processes. Typically:

a.Version number must indicate that the document has been updated.

?YES ?NO

?????

b.Brief document history outlines the modifications done.

This must correspond with the modifications done to meet the requirements of the learning and development strategy.

?YES ?NO

?????

C.Modified Assessment Tool submitted by the learner:

YES/NO

Assessors comments

1.Is at least oneof the following:

Check the type of evidence the learner submits.

?Quizzes

?Aptitude tests

?Psychometric tests

?Simulation tools

?Live projects

?YES ?NO

?????

2.Indicates whether the assessment tool has been modified to meet the requirements of the learning and strategy developed.

Modifications made by the learner must correspond with the requirements of the learning and development strategy identified by the learner in Workplace Project Task 4.

?YES ?NO

?????

3.Includes updated version number and document history.

Version controls and document histories must be aligned with the organisations processes. Typically:

a.Version number must indicate that the document has been updated.

?YES ?NO

?????

b.Brief document history outlines the modifications done.

This must correspond with the modifications done to meet the requirements of the learning and development strategy.

?YES ?NO

?????

D.

Evidence of Collaboration with Relevant Stakeholders:

YES/NO

Assessors comments

1.Includes discussion with at least two relevant stakeholders.

Relevant stakeholders must be identified based on the definition of stakeholders in the consultation process developed in Workplace Project Task 5.

Check ALL the boxes below to indicate the relevant stakeholders identified by the learner.

?Educators

?Learners

?Others such as senior management, IT staff and administrative staff

This must include ALL of the following details of each stakeholder:

?Name

?Job role

?YES ?NO

?????

2.Is at least oneof the following:

Check the type of evidence the learner submits.

?Email correspondence.

?Meeting minutes.

?Video recording of the meetings conducted with the stakeholders.

?YES ?NO

?????

3.Identifies the date and time when the discussion was done.

a.Date and time of discussion must be within the learners assessment period, and prior to the development of the learning and development strategy.

?YES ?NO

?????

b.Date and time of consultation shows at least one of the following:

Check at least one of the following based on the type of evidence the learner submits.

?Email correspondence contains date and time stamp when email was sent and when the response from the stakeholder was received.

?Meeting minutes contains the date and time when the meeting was conducted.

?Video recording of the meeting conducted by the learner with the stakeholder contains date and time in the properties of the video.

?YES ?NO

?????

4.Includes discussion on the learning and development strategy developed for the identified work area in the learners organisation/workplace.

This must correspond with the information in the learning and development strategy document submitted by the learner for this assessment.

?YES ?NO

?????

5.Shows that feedback was sought from the stakeholders on the learning and development strategy developed.

Feedback refers to seeking inputs of stakeholders on any changes to be made for improving the learning and development strategy.

?YES ?NO

?????

6.Includes feedback received from stakeholders on the learning and development strategy developed.

Feedback refers to inputs received from stakeholders on any changes to be made for improving the learning and development strategy.

?YES ?NO

?????

Assessor Declaration

By signing here, I confirm that I have thoroughly reviewed following learners submissions for this workplace project assessment task:

Learning and development strategy.

At least two modified learning resources.

At least two modified assessment tools.

Evidence of collaboration with relevant stakeholders to get their inputs on learning and development strategy.

I confirm that the information recorded on this Assessors Checklistis true and accurately reflects the learners submission for this task.

Assessors signature

?????

Assessors name

?????

Date signed

?????

This task will require you to establish processes and procedures to implement the learning and development strategy designed in Workplace Project Task 6. You will also be required to contribute to development of compliant assessment processes for learning and development.

Use your workplace/organisations template to complete this task, or use the Standard OperatingProcesstemplateprovided at the Bounce Fitness site.

To complete this task, you must:

Access and review:

Organisational requirements for learning and development listed in the learning and development strategic plan in Workplace Project Task 4.

Learning and development strategy designed in Workplace Project Task 6.

Develop at least two processes to implement the learning and development strategy designed in Workplace Project Task 6for the identified work area, using logical processes and an intuitive understanding of organisational context, including:

Allocation process.

The allocation process must include at least two procedures, including:

-At least one set of procedures for allocation of resources.

-At least one set of procedures for allocation of staff.

oManagement process.

The management process must include at least two procedures, including:

-At least one set of procedures for management of resources.

-At least one set of procedures for management of staff.

Contribute to development of at least two assessment processes for organisational learning and development, ensuring compliance with organisational requirements listed in the learning and development strategic plan in Workplace Project Task 4.

ReviewWorkplace Project Task 7 Assessors Checklistbefore starting this task. This form outlines the following:

Resources you are required to access to complete the task.

Allcriteria your submission must address to satisfactorily complete this task.

Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.

Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Standard OperatingProcesstemplate provided at the Bounce Fitness site.

Submit the following completed documents to your assessor:

Processes to implement learning and development strategy.

Compliant assessment processes for organisational learning and development to which you contributed.

STANDARD OPERATING PROCESS

Title of Process

?????

Workplace/Organisation

?????

Prepared by

?????

Approved by

(Name, Role/Job Title)

?????

Date

Summary of Modifications

Version

?????

?????

?????

?????

?????

?????

Purpose

A concise statement of the requirements from the process.

?????

Definitions

Terms, acronyms or jargons that the target audience must understand.

?????

No.

Activity/Task

Remarks

4.

?????

?????

5.

?????

?????

6.

?????

?????

ASSESSORS CHECKLIST

A.Process and Procedures to Implement Learning and Development Strategy submitted by the learner:

YES/NO

Assessors comments

1.Includes an allocation process.

Process is a set of inter-connected procedures. Allocation process will consist of procedures to assign organisational resources and staff for learning and development activities.

The allocation process must include ALL of the following:

a.At least one set of procedures for allocation of resources.

Resource allocation is to recognise and assign the best available resources for a given project or activity. Procedure for allocation of resources refers to detailed guidelines or stepwise instructions for assigning tangible resources such as equipment, materials and finances to learning and development activities.

?YES ?NO

?????

b.At least one set of procedures for allocation of staff.

Procedure for allocation of staff refers to detailed guidelines or stepwise instructions for assigning staff time or effort to learning and development activities.

?YES ?NO

?????

2.Includes a management process.

Process is a set of inter-connected procedures. Management process will consist of procedures to oversee organisational resources and staff assigned to learning and development activities.

The management process must include ALL of the following:

a.A set of procedures for managing resources.

Procedure for managing resources refers to detailed guidelines or stepwise instructions for monitoring the utilisation of resources allocated to learning and development activities, to maximise efficiency.

?YES ?NO

?????

b.A set of procedures for managing staff.

Procedure for managing staff refers to detailed guidelines or stepwise instructions for monitoring the utilisation of time/effort of people allocated to learning and development activities, to maximise efficiency.

?YES ?NO

?????

B.Compliant Assessment Process for Organisational Learning and Development submitted by the learner:

YES/NO

Assessors comments

1.Relates to evaluation of learning of employees.

Check any one of the boxes below to indicate the type of assessment process to which the learner contributed.

?Formative assessment, or evaluation of learning before beginning the learning process and during the delivery of the learning process.

?Summative assessment, or evaluation of learning outcomes at the end of the learning process.

?YES ?NO

?????

2.Includes at least two sets of procedures.

Procedures are detailed guidelines or stepwise instructions for activities or tasks that are part of the process.

Check any two of the boxes below to indicate the type of procedures included in the assessment process submitted by the learner.

?Collecting relevant data to measure the learning needs of employees.

?Collecting relevant data to measure the learning progress of employees.

?Analysing relevant data to determine outcomes from learning progress of employees.

?YES ?NO

?????

3.Shows compliance with organisational requirements for learning and development listed in the learning and development strategic plan from Workplace Project Task 4.

?YES ?NO

?????

Assessor Declaration

By signing here, I confirm that I have thoroughly reviewed the following learners submissionsfor this workplace project assessment task:

At least two processes to implement learning and development strategy

At least two compliance assessment processes for organisational learning and development.

I confirm that the information recorded on this Assessors Checklistis true and accurately reflects the learners submission for this task.

Assessors signature

?????

Assessors name

?????

Date signed

?????

This task will require you to implement the organisational learning strategy developed in Workplace Project Task 6.

To complete this task, you must:

Access and review:

• Learning and development strategy designed in Workplace Project Task 6.

• Processes and procedures to implement the learning and development strategy established in Workplace Project Task 7.

• Implement the learning and development strategy designed in Workplace Project Task 6, by using the processes and procedures established in Workplace Project Task 7.

• Document outcomes of implementation of learning and development strategy on at least two relevant metrics/key performance indicators (KPIs) in appropriate recording systems used within your organisation/workplace.

Examples of relevant success metrics/key performance indicators are employee retention rate, employee satisfaction rating, sales or revenue growth, cost reduction and customer satisfaction rating.

ReviewWorkplace Project Task 8 Assessors Checklistbefore starting this task. This form outlines the following:

• Resources you are required to access to complete the task.

• All criteria your submission must address to satisfactorily complete this task.

Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.

Submit evidence of implementation of the organisational learning strategy to your assessor, such as the documented outcomes of implementation of the strategy on at least two relevant metrics/KPIs in organisational recording systems. Evidence must be at least one the following:

• System-generated report from a recording system used within the organisation/workplace.

• Note from an authorised supervisor/manager certifying that the learning and development strategy was implemented.

ASSESSORS CHECKLIST

Evidence of Implementation of Learning and Development Strategy submitted by the learner:

YES/NO

Assessors comments