DIPLOMA OF PROJECT MANAGEMENT
left3375660BSB50820
DIPLOMA OF PROJECT MANAGEMENT
Case Study Assessment Kit
Module 3
00BSB50820
DIPLOMA OF PROJECT MANAGEMENT
Case Study Assessment Kit
Module 3
Copyright 2020
Australian Institute of Management Education and Training
All rights reserved
Version: 1.0
Date Modified: 11/11/2020
No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior written permission of Australian Institute of Management Education and Training.
Disclaimer:
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CONTENTS
TOC o "1-2" h z t "Heading 2 Blue,2,Heading 2 Red,2,Heading 2 Orange,2,Heading 2 Purple,2,Heading 2 Pink,2" Assessment Information PAGEREF _Toc55977213 h 4Competencies Being Assessed PAGEREF _Toc55977214 h 4Assessment Process PAGEREF _Toc55977215 h 5Progress Checklist PAGEREF _Toc55977216 h 6Assessment Coversheet PAGEREF _Toc55977217 h 7Supervisor/Manager Support and Communication PAGEREF _Toc55977218 h 8Assessment Requirements PAGEREF _Toc55977219 h 91. Knowledge Questions PAGEREF _Toc55977220 h 92. Tasks PAGEREF _Toc55977221 h 12
Assessment InformationCompetencies Being AssessedBSBPMG534 Manage Project Human Resources
Plan human resources relevant to projects
Implement project personnel training and development
Lead project team
Finalise human resource activities related to projects
For a full view of this unit of competency please visit https://training.gov.au/Training/Details/BSBPMG534BSBPMG535 Manage Project Communications
Plan information and communication processes
Implement project information and communication processes
Assess information and communication outcomes
For a full view of this unit of competency please visit https://training.gov.au/Training/Details/BSBPMG535BSBPMG538 Manage Project Stakeholders
Identify and address stakeholder interests
Manage effective stakeholder engagement
Manage stakeholder communications
For a full view of this unit of competency please visit https://training.gov.au/Training/Details/BSBPMG538
Assessment ProcessThe assessment is designed to help you gather evidence of your competence against the requirements of the unit of competency (as outlined above) while applying your learning in the workplace. Your evidence may take a variety of forms and must be:
Authentic your own work
Valid related to the competency
Sufficient appropriate quantity and quality
Current recent proof of your skills and knowledge
When should I submit this assessment?
You have twelve months to submit all the assessments for the Diploma of Project Management. Please advise AIM if you anticipate needing more time so that your records can be updated.
Use this assessment kit to complete your responses to the assessment, attaching additional evidence and documentation as appropriate. Please ensure all additional documents are clearly labelled so that your assessor understands the relevance to specific parts of the assessment.
Assessment Submission and Feedback
Submit your assessment online via myAIM. Once submitted, your assessment will be assessed and feedback returned to you via myAIM.
You will receive an assessment of either Satisfactory or Unsatisfactory. If you receive an unsatisfactory assessment you will be provided with one (1) more opportunity to submit your work.
Upon completion of all the assessment requirements for this module you will receive an overall assessment of Competent or Not Yet Competent for each unit of competency. If you are assessed as Competent, you will be eligible for a Statement of Attainment. If you are enrolled in a full qualification, you will be issued with a Certificate and Transcript upon successful completion of all of your units.
Technical tools for completing this assessment
To complete this assessment you need access to:
A computer with internet
Programs for word processing and other relevant programs to develop project management documentation and reports as required (please use work tools wherever possible)
Progress ChecklistThis checklist is designed to help ensure you dont miss anything when completing your assessments and preparing them for submission. Completion of this checklist is optional.
Item Complete?
Read and ensure you understand the AIM Student Handbook. Particularly in terms of your rights and responsibilities. Access the Student Handbook on the AIM website. YES
Read the assessment information, particularly the competency being assessed YES
Complete the cover sheet YES
Answer the knowledge questions within this assessment kit YES
Complete the tasks within this assessment kit. YES
Compile your complete submission, ensuring that all additional documents and attachments are appropriately labelled. Also ensure any media submissions such as video and audio are ready for submission.
Save this assessment document with the following name:
Surname_firstname_Module3_Assessmentkit
Save additional documents with the following name:
Surname_firstname_modulenumber_tasknumber_documenttypeFor example:
Smith_Jane_Module3_Task1f_projectcharter
Or
Smith_Jane_Module3_Task2b_meetingminutes YES
Submit your assessments via myAIM. YES
Assessment CoversheetProgram title: Diploma of Project Management
Unit of competency:
BSBPMG534 Manage Project Human Resources
BSBPMG535 Manage Project Communications
BSBPMG538 Manage Project Stakeholders
Program date: 18/06/23
Name: Olivia Crvenkovic Email: oliviacrv@outlook.com
Telephone: NA Mobile: 0409807846
Organisation: NA
A brief description of your organisation: NA A brief description of your team/department: NA A brief description of your role: NA You will submit your completed assessment online through myAIM. By making this submission you agree to the following declaration:
Declaration:
I have read and understand the information contained within the Student HandbookAll responses and evidence submitted here are my own work and contain no material written by another person, except where due reference is made
I understand that the Australian Institute of Management Education and Training will retain information relating to my assessment and not disclose it to third parties without my permission, with the exception of my employer on request (where my employer is financing my course) and AIM service providers (such as my assessor) acting in confidence on my behalf.
Supervisor/Manager Support and CommunicationHaving the support of your supervisor/manager will assist you in completing your assessment and applying your learning back into the workplace.
Please note: This is not a compulsory part of the assessment process.
Communication with your Supervisor/Manager Participant Comment Supervisor/Manager Comment
Review your experience of the training Discuss the assessment requirements and its applicability to the workplace Identify the resources and support needed to complete the assessment Agree a plan of action for successful completion within the timeframes Discuss your satisfaction with the training and assessment process Participant
Name: Date: Supervisor/Manager
Name: Phone# Date:
Assessment Requirements1. Knowledge QuestionsInstructions
Answer all parts of each question
Use your own words and give examples wherever possible
The quality of your answer is more important than how long it is
Enter your answers in this document
Answer the following questions:
Summarise the following human resource management methods: (25-50 words for each)
Performance management: It is a continuous and ongoing process to clarify and communicate the job priorities, responsibilities and expectations for the performance. It also includes the development of the planning to improve the performance as per the goals.
Learning and development strategies: It sets out the skills, capabilities and competencies for the workforce to meet the project or organisational goals. It also defines how the learning and development goals can be achieved in a sustainable way.
Recruitment and selection: Process to search and hire the candidate is recruitment process whereas shortlisting of the suitable candidate is part of the selection process.
Describe the tools and techniques used to identify resource personnel and competencies required for a project. (25-50 words)
Resource identification technique is used. It is identified what resources are required and then the resource availability and their skills are assessed before to book them for the project.
Explain the following human resource management strategies in project management and provide examples of situations where they are applied. (25-50 words for each)
Management by Wandering Around (MBWA): it means that managers leave their desk and move around the workplace to understand the employees and their work. It is useful when managers have limited understanding with approaches used by employees to accomplish the work.
Key Performance Indicators: these are major criteria used to measure performance. For example, it can be how many same tasks are completed by an employee in a day.
Performance review meetings: This meeting aims to analyse the performance and identify the area of improvement. It is used at the end of the week or a month when a task is completed.
Group decision-making: Group members can work together to make decisions on common problems. It is useful when employees are capable to support others and have enough understanding about the concern.
Explain the following techniques for managing and improving performance and recommend situations when they should be applied: (15-25 words for each)
Team rewards: Instead of individual, entire team is rewarded for the outcome. It helps to encourage teamwork.
Coaching: it means to improve performance by providing coaching and other resources. It is used when resource lacks knowledge and skills for a task.
Training: It aims to bring sharing of knowledge, encourage of attitudinal and behavioural change and teaching of skills. It includes trainer to support learning.
Company induction: it is a process through which new employees acclimatise and adjust with workplace. It is required when new candidate joins the office for first time.
Provide an explanation and examples of each of the following communication styles: (15-25 words for each)
Interactive communication: it means to interactive way of sharing and receiving information that is consistent and effective with organisational objectives.
Push communication: It includes memos, emails, letters, faxes and reports to share the information. There is no face-to-face interaction.
Pull communication: it means to provide access. In this, only information is retrieved. For example, project manager can pull the information on progress of the project task.
Outline the following methods for reviewing outcomes related to project communication: (15-25 words for each)
Team evaluation: it means to assess how and what information is shared within the team and how individual is contributing.
360-degree feedback: it means to take feedback from all the members and then summarise the overall performance in communication.
Contractor and supplier evaluations: it includes assessment of contractor and suppliers for their communication process and outcomes.
Research compare, and contrast at least two (2) project management information systems. Identify the one that would be most applicable to projects in your organisation and explain why. (50-100 words)
Trello and Asana are two popular project management information systems. Trello offers visualisation and enable optimisation in execution. Asana also provides a large set of tools and techniques to support project information management. The most suitable one is Asana as it is easy to use and it has flexible pricing model.
Describe the following levels and what each level means in terms of stakeholder engagement (15-25 words for each)
Seek participation: it means to require the participation of stakeholders for an event.
Consult: it means to consult with related stakeholders for their opinions and advice.
Inform: it means to inform the stakeholders for particular outcomes. It is done when outcome is related to the stakeholders roles and responsibilities.
Maintain awareness: in this level, stakeholder receives extended set of information to develop more awareness about a particular situation.
Complete the following table. For each type of stakeholder analyse and classify their level of influence and interest according to the following classifications:
Interest: Seek participation; consult; inform; maintain awareness
Influence: Important; influential; mandatory; beneficiaries; impactees.
Stakeholder Interest Influence
Project sponsor
Consult Mandatory
Project customer
Seek participation Beneficiaries
Project manager
Maintain awareness Influential
Internal/external subject matter experts
Consult Important
End users
Seek participation Beneficiaries
Suppliers
Seek participation ImpacteesProject team member
Consult Influential
Compliance body
Inform ImpacteesContractors
Inform ImpacteesIdentify and explain 5 techniques and strategies for stakeholder engagement. (15-25 words for each)
Focus groups: it means to create the group of key stakeholders for easier and effective information sharing. It allows their better engagement in project to consider their ideas and feedbacks.
Questionnaire: It allows the stakeholders to share their feedbacks through a questionnaire.
Interview: each key stakeholder is interviewed to understand their requirements and expectations.
Emails: it is used to take and share the data with stakeholders and develop streamline communication with them.
Website: a dedicated website or forum is used to allow them for sharing their opinions.
Explain why the interests and expectations of stakeholders must be considered when making decisions in a project. (25-50 words)
If stakeholders interest and expectations are not considered then the project may fail to achieve acceptance at the end. For example, a project is not suitable if it is not meeting the required legal obligations as required by legal bodies.
Summarise how each of the following project situations could lead to stakeholder engagement issues. (15-25 words for each)
Variances to scope, schedule and budget: it can lead to changes in stakeholders expectations and they may not be further interested in the project.
Poor communication and overall engagement with stakeholders: Poor communication can lead lack of information to stakeholders and they may perceive the project as a failure.
Lack of good interpersonal skills: it can result in lack of communication and information sharing with stakeholders and they may not have all the required information on the time.
Lack of awareness of knowledge management activities: It results in lack of understanding with project stage and execution.
2. TasksInstructions
This assessment requires you to complete several written tasks. These will be based on a case study. This case study is based on an operational project within a simulated business - Tsunami Group Pty Ltd.
You have been provided with a Project Brief for this case study. Additionally, you have been provided with access to Tsunamis website (intranet). This site contains additional information you will need to complete assessment tasks.
Acknowledge any information you have used (websites, books etc.) by referencing the original source.
You will be asked to develop project management documents to demonstrate your competency. The documents you develop should be included in the assessment documentation you submit.
Before you submit your work please ensure you have clearly named and labelled your documents so that your assessor knows what submissions relate to which questions and tasks. Refer to the Progress Checklist in this assessment kit for how to name your documents.
Project Management templates
In developing project management documents, you can use the PM templates available in myAIM or you can use PM templates from your own workplace.
Important note:
Please be aware that any workplace templates you use as part of your assessment will be treated as commercial-in-confidence.
Your project
To complete the assessment, you will use the supplied case study project (based on the Tsunami Group simulated business) as the basis for your responses. You will need to read the case study before you commence the Assessment Tasks.
Complete the following tasks in relation to this project. Record your answers in this document.
Task 1 Project Human Resources Management
2.1.1 Develop and submit:
Resource matrix, allocating project team members to individual tasks identified in the work breakdown structure (WBS). Matrix needs to include dates when tasks are planned to be completed.
Task Name Duration Predecessors Start Finish Resource Names
project 59 days 01-07-22 21-09-22 Initial phase 10 days 01-07-22 14-07-22 Define goals and objectives 3 days 01-07-22 05-07-22 Project manager
Analyse the project context 5 days 2 06-07-22 12-07-22 Xian Lim
Identify the stakeholders 2 days 3 13-07-22 14-07-22 Gail TetsuRequirement phase 8 days 15-07-22 26-07-22 Vision documentation 1 day 4 15-07-22 15-07-22 Andrew Simmons
gather requirements 8 days 4 15-07-22 26-07-22 Gail TetsuDocument the needs 4 days 6 18-07-22 21-07-22 Gail Tetsu,Project manager and Xian Lim
Design phase 4 days 22-07-22 27-07-22 Analyse business infrastructure 1 day 8 22-07-22 22-07-22 Neerja Singh and Kathy Anderson
Document equipment and contracts 2 days 10 25-07-22 26-07-22 Xian Lim
Create blue print of product 3 days 10 25-07-22 27-07-22 Andrew Simmons and Project manager
Manufacturing phase 17 days 27-07-22 18-08-22 conduct a tender exercise 6 days 11 27-07-22 03-08-22 Project manager
Select and contract the manufacturers 2 days 11 27-07-22 28-07-22 Project manager
Select suppliers 3 days 11 27-07-22 29-07-22 Xian Lim
Supply the essentials 5 days 16 01-08-22 05-08-22 Xian Lim and Kathy Anderson
Compliance and contract signing 2 days 17 08-08-22 09-08-22 Project manager
Manufacturing product 7 days 18 10-08-22 18-08-22 Gail Tetsu and Project manager
Marketing 12 days 04-08-22 19-08-22 Develop marketing and advertising strategy 10 days 14 04-08-22 17-08-22 Gail Tetsu and Andrew Simmons
Strategy monitoring 2 days 21 18-08-22 19-08-22 Andrew Simmons
Supply and sales 8 days 22-08-22 31-08-22 Order initial stock 3 days 22 22-08-22 24-08-22 Kathy Anderson
Establish the product into existing systems 5 days 24 25-08-22 31-08-22 Gail Tetsu and Kathy Anderson
Closing 15 days 01-09-22 21-09-22 Documentation 10 days 25 01-09-22 14-09-22 Andrew Simmons
Handover 5 days 27 15-09-22 21-09-22 Project manager
A document showing the skill requirements for the project team in relation to the task requirements in the WBS.
Skill requirements
Project manager:
Leadership and management skills
Teamwork and collaboration
Time management
Problem-solving
Critical and strategic thinking
Gail Tetsu:
Skills to manage IT systems
Problem-solving skills
Programming and deployment skills
Neerja Singh
Excellent communication and people skills
Good sales and negotiation skills
Ability to work under pressure and with different types of the people
Administrative skills
Xian Lim:
Knowledge of contract procedures and principle
Attention to details and organisational skills
Administrative skills
Written and communication skills
Kathy Anderson:
Multi-tasking and decision-making
Leadership and motivation skills
Organisational skills to manage the retail outlet
A stakeholder matrix and stakeholder engagement plan.
Power Keep satisfied
Customer, Sponsor, Steering committee, and regulators Manage closely
Small and medium size businesses, Senior executives, Administrative team and project manager
Monitor
System administrator and helpdesk Keep informed
Suppliers and testing team
Interest
Stakeholder Impact Influence What is important to the stakeholder? How could the stakeholder contribute to the project? How could the stakeholder block the project? Strategy for engaging the stakeholder
Customer High Medium Product quality, customer services and price. Feedback and reviews on the products and services, They may show little or no interest in products. Branding and marketing.
Sponsor High High Timely and cost-effective design and sales. By providing directions and setting expectations. By reducing fund and schedule and cancelling contracts. Sharing project progress and scope.
Steering committee High High Execution as required. By providing directions and setting expectations. By opposing the decisions. Clarify the project plan and take their approval before to proceed.
Regulators Medium Low Legal compliance By setting legal obligations and standards. By raising legal actions. Take license and patents if required.
Senior executives High High Timely and cost-effective design and sales. By providing directions and setting expectations. By reducing fund and schedule and cancelling contracts. Sharing project progress and scope.
Administrative team Medium Medium Project and resources are managed. By managing resources and executing project goals and mission. By eliminating resources or reducing data and service availability. By sharing targets and goals.
System administrator and helpdesk Medium Medium Quality of information systems. By managing Information systems and data. By showing less interest in project design. They can be involved during design and planning process.
Supplier Medium Medium Good price and benefits By delivering required supplies on the time. By delaying or not providing required items. Using contracts and regular talk.
2.1.2Describe the process you would undertake to develop and implement human resource requirements making sure to address the following in your response:
Describe at least two (2) human resource management methods you would apply to support employee engagement and performance. Briefly explain why these are appropriate for this project (25-50 words each)
Performance review: techniques such as feedback and reviews can be used to monitor the performance and engage the employees for improved outcomes.
Training: training on weaknesses can engage the employees for skills development. It is appropriate to develop new skills and enable knowledge sharing.
Describe how you would negotiate and communicate project role descriptions. (15-25 words)
Communication is foremost requirement. Further, skill and capability assessment can improve the role negotiation process.
Prepare a brief project role description document for one of the project team members
Job brief
The project requires a project manager for permanent basis.
Role
Develop detailed project management plan
Ensure resource availability
Deliver the project outcomes within the cost and time.
Responsibility
Ensure that project is deliverable within scope, budget and time.
Coordinate with vendors and internal resources for flawless execution
Develop project charter and engage stakeholders.
Ensure resource availability and allocation
Measure project performance and report project outcomes to sponsor
Perform risk management
Establish and maintain relationship with team and third-parties
Maintain comprehensive project documents.
Requirements and skills
PMP / PRINCE II certification is a plus
Client facing and communication skills
Verbal and written communication
Solid organisational skills such as attention to details and multitasking
Good educational background
Describe the development and training activities you would implement and why these were appropriate for this project? (25-50 words)
There will be use of on-desk training and it will include all employees working on design and manufacturing tasks. It will help them to improve their understanding with requirement and build skills.
2.1.3 Describe how project activities conducted by project team members could be measured, recorded, and reported on to make sure they complied with the agreed performance requirements. (25-50 words)
There will be weekly progress reporting and final report will be compiled and submitted to project manager for further review. Weekly meetings are also useful.
Summary of what to submit for Task 1 Project human resource management
Document showing the human resource requirements for the project. Task 2.1.1 a
Document showing the skill requirements for the project Task 2.1.1b
A stakeholder matrix and stakeholder engagement plan Task 2.1.1 c
Written responses to Tasks 2.1.2 a), 2.1.2 b) and 2.1.2 d)
Team member role description Task 2.1.2 c)
Written response to Task 2.1.3
Task 2 Project Information and Communication Management
Develop and submit a communication management plan for the project.
Document Control
Date Version Status Action Responsibility
14/06/2023 1.0 Approved Share to all team members Project manager
Stakeholder Specific Interests/ Needs Requirements Frequency Medium
Project sponsor Interested in project outcomes and execution. Sponsor needs timely updates about project progress. Project progress document and specific issues. Monthly Email and printout
Departmental managers Interested for efficient communication with others/ Need an insight on progress of team. Team contribution report, project specification and disputes and conflicts meeting Weekly Face-to-face
External stakeholders Instructions for them and data to meet their outcomes/ Need approvals Approvals on supplies and services. On-demand Telephonic and email
Change control board Reason behind change/ Need change request form Changes are consistent across the project On-demand Face-to-face/ meeting
Customers Interested in product price and features/ They need comprehensive details about product Advertisement and Email Frequently like once a week Online
Project manager Interested in project success/ Need project insights Project documents Weekly Email/ Hard-copy
Project team Interested in assigned task/ Need instructions for tasks. Role and job description At the start of the project Email
Steering committee Interested in project outcome/ Need project insights Project progress report and change request Monthly Meeting
System administration team Interested in assigned task/ Need instructions for tasks. Role and job description At the start of the project Email
Describe the process you would undertake to identify and agree on documentation requirements and communication processes. (25-50 words)
There will be a meeting with key stakeholders to understand their requirements and the communication process will be formulated. It will be applied after approval from project manager and sponsor.
Develop a simple project information management system for the project. Provide a description of the system and its features in relation to naming, versioning, storage, searching, retrieval and archiving of relevant information. (25-50 words)
The system will store and manage the project progress and other data. It will be accessible to all team members and senior executives to fetch and store information as per their role. It will be Excel-based.
Explain why this system was chosen and why it is appropriate for the project (15-25 words)
Excel-based system is preferred as it is in skill-set of all resources and it is easy to use.
Describe how you would ensure communication processes remained valid, accurate and at the required quality. (15-25 words)
It will be monitored regularly for behaviour of the team members toward the process.
Summary of what to submit for Task 2 Project information and communication management
A communication management plan for the project Task 2.2.1
Written response to Tasks 2.2.2
Document describing project information management system Task 2.2.3
Written response to Task 2.4.4 and 2.2.5
Task 3 Implement and Monitor Project Stakeholder Management
Propose and describe two (2) hypothetical instances where you became aware of an issue related to managing stakeholders for your project. One (1) of these issues must be related to a human resource conflict.
For each issue, address the following questions:
How could you have identified this issue on the case study project and how would you communicate this issue? (25-50 words)
The issue of prevention of collaboration is reported by particular resource. I will use general notice to all team members to report the issue.
What are the potential impacts of this issue on the project in terms of human resource management, stakeholder engagement and project communication and information management? (25-50 words)
It will reduce productivity and interest of particular resources. It will reduce their engagement in work and impacts effectiveness of communication and information management.
How would you address this issue? Describe any changes that would need to be made to the project and a rationale for the course of action (or lack of) that you would take. (25-50words)
I will encourage individual for collaboration and coordination. I will develop teams and allocate governing responsibilities.
Write an email to the project sponsor outlining the issues, its potential impacts, and your proposed course of action. If the action would result in a change to the project, prepare a project change request document for approval.
To: sponsor
Subject: Regarding prevention of collaboration
Dear sir,
As reported by a team member, the project is facing prevention of collaboration in planning and designing phase. It can impact the quality of decisions and outcomes. I think, encourage to the resources for teamwork and collaboration will be solution at first but later, we can monitor the behaviour and attitude of individual for teamwork. However, it does not cause any changes in project tasks. Awaiting your responses in this regard.
Thank you.
Update the project stakeholder management plan to help prevent a recurrence of the issue
The project stakeholder management plan will include two additional meetings: one will be used to encourage the resources for collaboration and second meeting will measure the individuals behaviour for teamwork.
Develop/document a knowledge management system for the project to capture team progress, insights and experiences. (25-50 words)
Team leader will use benchmarking and other techniques to measure progress. Previous experience for similar projects will be used to retrieve and manage knowledge for various tasks.
Describe how you would seek feedback on the effectiveness of stakeholder engagement and how you would document improvements identified. (25-50 words)
360-degree feedback can be used to measure effectiveness of stakeholder engagement. It can be documented as a summarised information for the event and can be used for further improvement.
Summary of what to submit for Task 3 Implement and monitor project stakeholder management
Written outline of the 2 hypothetical issues identified
Written responses to Tasks 2.3.1 - 2.3.3
Email Task 2.3.4
Change request 2.3.4
Updated project stakeholder engagement plan Task 3.1.5
Written responses to Tasks 2.3.6 and 2.3.7
Task 4 Stakeholder Meeting
Purpose of assessment
For this assessment you will deliver a presentation and facilitate a meeting on its content. You will be assessed on your interaction and communication skills as well as your contributions to each of the meeting agenda items.
You will give your presentation at an AIM assessment workshop; this will be held online via webinar.
While participating in this assessment workshop you will also be required to act as a stakeholder for the other project managers that will be participating while they give their presentations. You will be assessed on your ability to provide feedback, ask relevant questions, and use appropriate communication.
Please note, your presentation will be recorded for assessment purposes.
Your assessor will be looking to see that you demonstrate:
clear communication
active listening and questioning to clarify understanding
collaboration and co-operation with others to achieve a shared goal
This means that you will need to discuss each agenda item with those present, not just provide your opinion.
Create and deliver a 5-10-minute presentation to deliver to the group. Your presentation must cover the following:
Essential information about the project related to managing HR, stakeholder engagement and information and communication system you implemented.
Key considerations you feel are important for your stakeholders to be aware of, including how these aspects will be monitored and tracked.
Share your documents showing HR requirements, WBS, skills analysis, stakeholder matrix and communication management plan.
Provide a summary of how decisions would be made and agreed to.
Following the presentation, you will be required to facilitate a discussion to elicit feedback.
Submit the presentation that you prepared.
Submit the following for Task 4 Stakeholder meeting
1. Presentation addressing Task 4.1.
Task 5 Project Finalisation - Managing Project HR, Communications and Stakeholders
So far you have planned and implemented the project human resources, stakeholder engagement and communications & information management plans for your project. Now that you have come to the end of the project, reflect on these aspects in relation to the project outcomes and respond to the following questions.
What lessons learned from previous projects did you take into consideration for this project? (25-50 words)
In previous projects, I learned that stakeholder satisfaction is important for project success. I will consider stakeholder engagement on priority.
Having completed the previous assessment tasks, made changes as requested, and having presented your project to a group and received feedback.
What lessons have you learned to-date from this project in relation to human resources management, stakeholder engagement and communication and information management? (15-25 words)
Role delegation and resource conflict resolutions are important to keep the project managed. Stakeholders can be engaged and informed for related changes in the project.
What did you do well? (15-25 words)
I did well to identify the resource management related issues.
What would you do differently next time? (15-25 words)
Next time, I will make sure that communication plan is comprehensive and addressing the requirements of the stakeholders.
What finalisation activities would you need to conduct when the project concludes in relation to human resources, stakeholders and communication and information management? Explain why these activities are important for this project. (25-50 words)
I will conduct comprehensive human resource management plan and ensure that all the related information is maintained in information system. It is important to avail the required information for further execution.
Summary of what to submit for Task 5 Managing Project HR, Communications and Stakeholders
Written responses to Tasks 5.1 5.3
Please submit all your responses to this assessment kit to myAIM.
- End of document-
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