HENNET BANK Limited-HBL Case Study and System Audit IT Assignment Help

Assignment Task

Scenario

HENNET BANK Limited-HBL is one of the renowned banks of Australia. HBL is an Australian retail bank with headquarters in Melbourne, Victoria. The bank is one of the oldest financial institutions in Victoria, and now has branches throughout Australia with a network of 252 branches, including 78 corporate branches and 166 "owner managed" branches. HBL is one of Australia's leading regional banks. They are also among the few still not owned by one of the big banks.

At HBL, most of our branches are run by local Owner-Managers. This means they're running a small business and understand what it means to deliver personal service.

The main Data Centre comprising of Servers is located at the Head Office in Melbourne along with the IT department also housed at the same premises. HBL offers one of the most sophisticated online services to its customers and all the credit goes to the IT department and the associated stakeholders of the bank.

The centralised network of HBL is one of the best designed networks and comprised of all the servers (DNS, WEB Server, Proxy, and Email), computers, printers, scanners, Bar code readers, token machines, WiFi access points for laptops and Hand Held Devices. The Network has also its Intrustion Detection SYSTEM –IDS and all this Local Network is connected to Internet. It has been recently observed by the IT Department that the Bank’s Network infrastructure requires advanced and more sophisticated security parameters and need to abolish the existing security measures been taken.

IT department is headed by the Information Systems Manager-DANE, while SAM is the Network administrator and is responsible for the management of the network, configuration and the implementation of the security parameters on the network. The IT department has decided to design and implement perimeter devices for the security of the bank’s ICT networks.

The IT department will arrange an initial meeting to gain the trust of the Directors of the Bank. The need to elaborate the requirement for the designing and the implementation of the perimeter security for the ICT network infrastructure of the bank.

The job responsibilities of both the Information Systems Manager and the Network Administrator are as under along with the network diagram of the bank:

• Job responsibilities of the Information Systems Manager:
•  Direct research into the feasibility of major changes/overhaul for system infrastructure.
•  Develop and facilitate company relevant trainings for the departmental staff.
•  Write and submit price proposals for new technology needs.
•  Track and assure that monthly expenditures are within the budget.
•  Review newly programmed computer fixes and patches.
•  Assist with troubleshooting complex technological problems.
•  Lead disaster recovery efforts and preparation.
•  Conduct system audit and/or large scale system load tests.
•  Selecting and purchasing appropriate hardware and software
•  Managing IT budgets
•  Ensuring software licensing laws are followed
•  Implementing and managing security or integrity and backup procedures
•  Scheduling upgrades
•  Providing user training, support, advice and feedback
•  Testing and modifying systems to ensure that that they operate reliably
•  Managing secure network access for remote users

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