This workplace project assessment requires you to manage and promote innovation and continuous improvement for an organisation or work area on at least one occasion.

This assessment is divided into eleven tasks:

• Task 1 Prepare Innovation and Continuous Improvement Fact Sheet
• Task 2: Identify Improvement Opportunities
• Task 3: Coach Team in Innovation and Continuous Improvement
• Task 4: Mentor Team in Innovation and Continuous Improvement
• Task 5:Prepare Innovation and Continuous Improvement Opportunities Report
• Task 6: Confirm Innovation and Continuous Improvement Opportunities with Team
• Task 7: Implement Innovative Processes
• Task 8: Analyse Failures and Manage Learnings
• Task 9: Evaluate Innovation and Continuous Improvement Systems and Processes
• Task 10: Rewards Implementation Plan

You are required to:

• Complete the tasks.
• Identify opportunities for improvement.
• Consult with stakeholders.
• Promote the value of creativity, innovation and sustainability and recognising successes.
• Support testing and trialling of new ideas.
• Undertake risk management and cost-benefit analysis for options.
• Plan for and implement improvements using organisations processes for approvals, project management and change management.
• Facilitate contributions to and communications about continuous improvement and innovation.
• Capture insights, experiences and ideas for improvements and incorporate them into the organisations knowledge management systems and future planning.

Resources Required for Assessment

Forms and Templates

Generic forms and templates are provided in the project tasks, unless otherwise specified. These can be accessed from the following link:

BSBSTR601 Forms and Templates

ASSESSMENT INSTRUCTIONS

This task will require you to prepare an Innovation and Continuous Improvement Fact Sheet, incorporating strategies for performance evaluation and monitoring of two key systems and two processes, and identifying at least two team members who use the systems and processes.

Use the genericInnovation and Continuous Improvement Fact Sheettemplate, provided at the Bounce Fitness site. You will use this information to completeTasks 3, 4, 5 and 6.

To complete this task, you must:

• Access and review organisational requirements relevant to key systems and processes in the organisation and their performance objectives.
  These can include:

• Organisational documents related to the systems and processes
• Relevant personnel who are owners or managers of the systems and processes
• Performance reports related to the systems and processes

• Identify two key systems and two key processes in the organisation
• List the key objectives established by the organisation relevant to each of the identified systems and processes. Key objectives must include:

• At least one performance objective, such as improving employee productivity or enhanced customer experience
• At least one sustainability objective, such as minimising resource use or improving resource efficiency

• Identify and establish the strategy to evaluate the systems and processes against the key objectives
• Identify and establish the strategy and schedule to monitor the systems and processes, against the key objectives
• Identify at least two team members who use these systems and processes, to be mentored and coached on innovation and continuous improvement

• Communicate the following to the team members via email:

• Ways of working
• Innovation and continuous improvement objectives
• Expectations
• Desired outcomes

• Access and review your organisations style guide
• Prepare an Innovation and Continuous Improvement Fact Sheet incorporating the above, in accordance with organisational style guides to suit the audience of internal stakeholders

Review the Innovation and Continuous Improvement Fact Sheettemplate provided at the Bounce Fitness site.

Submit the completed Innovation and Continuous Improvement Fact Sheet to the assessment submission folder.

ASSESSMENT INSTRUCTIONS

Create the minutes of a meeting where you have met to consult with and seek advice from relevant internal stakeholders to identify at least two improvement opportunities for the organisational systems and processes fromTask 1.

Relevant internal stakeholders are individuals or groups associated with the selected organisational systems and processes through their roles and responsibilities. Internal stakeholders may include but are not limited to:

• Management
• Team leaders
• Technical experts
• System or process users

Improvement opportunities may be identified for the systems and processes identified in Task 1 or other key systems or processes in the organisation.

UseMinutes of Meetingtemplate provided at the Bounce Fitness site.

You will be assessed on your practical skills to:

• Set the context and expected outcome from the meeting based on the information in Innovation and Continuous Improvement Fact Sheet fromTask 1.
• Consult and seek advice from stakeholders through the course of this meeting
• Facilitate effective group interaction between the stakeholders during the meeting to identify and prioritise ideas and areas of improvement, relevant to the systems and processes
• Identify and decide on at least two improvement opportunities

Submit the completed Minutes of Meetingto the assessment submission folder

ASSESSMENT INSTRUCTIONS

This task will require you to provide coaching about innovation to the team members identified in the Innovation and Continuous Improvement Fact Sheet fromTask 1.

To complete this task, you must:

• Access and review the following documents:

• Organisational policies and procedures on coaching team members
• Printed or online sources relevant to promoting creativity, innovation, sustainability, recognising successes and coaching team members

Create a presentation for the team members identified in Innovation and Continuous Improvement Fact Sheet, fromTask 1

Include in your presentation:

• How the team can be innovative, and

• Promote the value of creativity, innovation, sustainability, and recognising successes

Submit your presentation slides and slide notes to the assessment submission folder.

ASSESSMENT INSTRUCTIONS

This task will require you to develop a 1 page A4 information sheet about continuous improvement fir the team members identified in Innovation and Continuous Improvement Fact Sheet fromTask 1.You should include visual representations such as images and clip art to support your messaging in your information sheet.

To complete this task, you must:

• Access and review the following documents:

• Organisational policies and procedures on mentoring team members
• Printed or online sources relevant to promoting creativity, innovation, sustainability, recognising successes and coaching team members

• Include the value of mentoring sessions with team members
• How the team can work in ways that contribute to continuous improvement
• How the organisation promotes the value of creativity, innovation, sustainability, and recognises successes

Submit your Information Sheet to the assessment submission folder.