Miss Annette Curtain
Case study 1
Miss Annette Curtain
Miss Annette Curtain is a 72yr old widow. She has very few friends in the community and is quite sociallyisolated.
She really loves when the workers arrive at her home and often takes the opportunity to have conversations and socialise.
Feedback from some of your support workers is that sometimes it is hard to break away from MissCurtain as she will often find some issue or engage in conversation while they are trying to leave.
One day you are at Miss Curtains home and you have just finished doing the ironing. She asks you if you could help her with her phone as she needs to upload an app to it and is unsure of how to go aboutit.
While you are showing her, a text message pops up on the screen from another support worker that says she will pick her up at 4pm to go for an early dinner before the show tonight. You are aware that thesupport worker is not rostered on to work that day.
Case study 3
Miss Sarah Adams
Miss Sarah Adams is 36 years old and has an intellectual and physical disability. Sarahs receives community support and has recently had an increase in hours due to a change in her mobility needs.
Bronny is a support worker and has been providing support to Sarah for the past 2 years. Due to the increase in hours and a change in the support schedule for Sarah, Bronny is no longer able to support Sarah, and is being replaced by Virginia, a new support worker.
Sarah is sad to see Bronny go and would like to acknowledge the work she has done. During Bronnys last visit she thanks Bronny and gives her a bundle of scratchy tickets to the value of $50.00. Bronny accepts the gift and thanks Sarah.
Case study 4
Harry Hunter
Harry Hunter is a 77 year old gentleman living in the community. Harry is receiving palliative care. Hehas recently made the decision to stop all medication except pain relief and is currently self-medicating morphine elixir. Harry lives with his wife Esme, who is his primary carer. Your role is to provide respite for Esme once a week for 3 hours. During this time your tasks include assisting Harry with his personal hygiene and offering time to engage in an activity of Harrys choice. Harrys interests are currently focused on sorting out his stamp collection He wishes to put them all in albums in date order.
You arrive at 9am to find Harry sitting in his arm chair. You greet Harry and ask him how he is. Harrytells you he is in a lot of pain, and he doesnt think he can get out of the chair today, to have a shower. He then asks you if you could go and get the morphine from the bathroom and pour him a 5ml does which would be an extra dose to what he has been prescribed.
You do not like to see Harry in pain. You discuss his need to contact his GP for a pain assessment, and possible increase in his medication. You acknowledge that he does not feel like having a shower today because of the pain. You go to the bathroom, bring his morphine out, pour him a 5ml dose and leave it on the table for him to take.
Student Name Student Number Unit Code/s & Name/s CHCLEG001 Work legally and ethically
Cluster Name If applicable N/A
Assessment Type Case Study Assignment Project Other (specify)
Assessment Name Workplace or simulated activity Assessment Task No. 3 of 3
Assessment Due Date Date Submitted / /
Assessor Name Student Declaration: I declare that this assessment is my own work. Any ideas and comments made by other people have been acknowledged as references. I understand that if this statement is found to be false, it will be regarded as misconduct and will be subject to disciplinary action as outlined in the TAFE Queensland Student Rules. I understand that by emailing or submitting this assessment electronically, I agree to this Declaration in lieu of a written signature.
Student Signature Date / /
PRIVACY DISCLAIMER: TAFE Queensland is collecting your personal information for assessment purposes. The information will only be accessed by authorised employees of TAFE Queensland. Some of this information may be given to the Australian Skills Quality Authority (ASQA) or its successor and/or TAFE Queensland for audit and/or reporting purposes. Your information will not be given to any other person or agency unless you have given us written permission or we are required by law.
Instructions to Student General Instructions:
You are to complete three (3), either simulated or workplace observations relating to the legal and ethical guidelines of your workplace and industry.
Instructions for students in a Simulated Environment
Select three (3) three case studies related to your area of study (page 23).
Watch each of the recorded scenarios and read the provided matching documents.
You should observe the scenario as if you had just walked in on the situation, so you are a third-party person observing the incident.
Complete questions 15 for each situation in the spaces below
Instruction for students in the workplace
Identify three (3) three legal or ethical situations that have occurred in your workplace
Complete questions 15 for each situation in the spaces below
Range and Conditions of Assessment
Students may choose to either complete this in a simulated environment in the workplace.
If this is being completed as a simulated observation of three (3) different legal and / or ethical situations, the student is required to access the case study recordings via the links provided and the corresponding written case studies.
If this is being completed as a workplace observation of three (3) different legal and / or ethical situations, the student will identify these during placement or during employed work hours in their relevant industry.
Respond and complete each of the questions and activity provided.
Information / Materials provided:
Written case studies, video links to role-played case studies.
Please note: Videos may not load in Internet Explorer. Recommend using Chrome
Case study 1: Miss Annette Curtain (Community Aged)
Case study 2: Mrs Olive Green (Respite Aged)
Case study 3: Miss Sarah Adams (Disability)
Case study 4: Harry Hunter (Community Aged)
Case study 5: Michael Shaw (Residential Aged)
Case study 6: George Flint (Disability and Community Aged)
Case study 7: Henrietta Harris (Disability)
Assessment Criteria:
To achieve a satisfactory result, your assessor will be looking for your ability to demonstrate the following key skills/tasks/knowledge to an acceptable industry standard:
Student is able to identify and document three (3) different legal and / or ethical situations in a simulated or workplace environment.
Student has demonstrated knowledge of relevant legislation and organisational guidelines that would guide them in responding to the identified legal and /or ethical situations that they have identified.
Student has outlined their scope of practice in relation to each situation that has been identified.
Student has outlined the correct procedure for responding to each identified situation.
Student has identified ways to improve each situation, if it is a non-compliance and continue to maintain ethical and legal responsiveness if the situation is deemed best practice.
Student accurately completes documentation in accordance with job role and organisation policy and procedure
Number of Attempts:
You will receive up to two (2) attempts at this assessment task. Should your 1st attempt be unsatisfactory (U), your teacher will provide feedback and discuss the relevant sections / questions with you and will arrange a due date for the submission of your 2nd attempt. If your 2nd submission is unsatisfactory (U), or you fail to submit a 2nd attempt, you will receive an overall unsatisfactory result for this assessment task. Only one re-assessment attempt may be granted for each assessment task.
For more information, refer to the Student Rules.
Reasonable Adjustment:
Reasonable Adjustment can be made to the assessment tasks to ensure equity in assessment.If you have identified that you have a particular need please ensure that you have discussed with your assessor the possibility of reasonable adjustment.
Submission details Insert your details on page 1 and sign the Student Declaration. Include this template with your submission.
Due date: As per class timetable or Unit Study Guide
Simulated: Please submit the three (3) case studies you have chosen to observe and respond to, in order to complete this assessment.
Assessment to be submitted via
TAFE Queensland Learning Management System (Connect): https://connect.tafeqld.edu.au/d2l/loginUsername; 9 digit student number
For password resets go to:https://passwordreset.tafeqld.edu.au/default.aspxInstructions for the Assessor Students need to complete three (3) reports based on simulated or workplace; legal and ethical events. Provide guidance to ensure that students chose scenarios relevant to their field of study
If students choose a simulated environment they must use the recorded scenarios in conjunction with the written documents for each case study supplied with this assessment task sheet. Links are located on this document and are better accessed via the digital assessment in Connect. Please ensure these links are working prior to giving the student the assessment.
If students are completing this in the workplace, there may need to be accommodation for a later due date depending on when placement occurs during the student training pathway.
If the provided links are not appropriate for your targeted industry group, access the scenario bank through resource bank, to find the most relevant scenarios for your cohort. You may upload these onto Connect so the students can access them. It may be required that a role play be performed by the trainer/assessor in real time or a recording to correspond to other scenarios that may be chosen.
Responses to each scenario should align to the Benchmark answers provided.
Note to Student An overview of all Assessment Tasks relevant to this unit is located in the Unit Study Guide.
Assessment 3 Workplace or Simulated Activities
As a workplace activity, whilst on placement or during paid employment in the relevant industry, identify three (3) situations that you observed, that have legal and/or ethical considerations, and complete the questions and activity to demonstrate the underpinning knowledge and skills required to appropriately respond in each situation.
As a simulated activity, watch three (3) role played recordings through the links provided and read the corresponding scenarios and identify the legal and/or ethical considerations.
You should observe the scenario as if you had just walked in on the situation, so you are a third-party person observing the incident.
These may relate to best practice, non-compliance or questionable work practices. Complete the questions and activity to demonstrate the underpinning knowledge and skills required to appropriately respond in each situation.
Situation 1
Identify and describe in detail the legal and / or ethical situation you have either observed during your placement, or watched and read in the provided link / scenario.
List relevant pieces of legislation and/or organisational guidelines that you would need knowledge of and may need to access, in order to respond to this situation. Provide a minimum of two (2) pieces of each
In your role of a support worker and following organisation policy and procedure, how would respond in this situation?
Provide two (2) strategies that you could discuss with your manager that could be used to increase staff knowledge and awareness of how to respond if this scenario occurs again to ensure best practices are followed?
Following organisation guidelines for documentation, write a file note/report about this situation.
Situation 2
Identify and describe in detail the legal and / or ethical situation you have either observed during your placement, or watched and read in the provided link / scenario.
List relevant pieces of legislation and/or organisational guidelines that you would need knowledge of and may need to access, in order to respond to this situation. Provide a minimum of two (2) pieces of each
In your role of a support worker and following organisation policy and procedure, how would you respond in this situation?
Provide two (2) strategies that you could discuss with your manager that could be used to increase staff knowledge and awareness of how to respond if this scenario occurs again to ensure best practices are followed?
Following organisation guidelines for documentation, write a file note/report about this situation.
Situation 3
Identify and describe in detail the legal and / or ethical situation you have either observed during your placement, or watched and read in the provided link / scenario.
List relevant pieces of legislation and/or organisational guidelines that you would need knowledge of and may need to access, in order to respond to this situation. Provide a minimum of two (2) pieces of each
In your role of a support worker and following organisation policy and procedure, how would you respond in this situation?
Provide two (2) strategies that you could discuss with your manager that could be used to increase staff knowledge and awareness of how to respond if this scenario occurs again to ensure best practices are followed?
Following organisation guidelines for documentation, write a file note/report about this situation.
End of Assessment
