Part 1: Develop a plan to introduce cloud computing

Part 1: Develop a plan to introduce cloud computing

Using the verbal feedback and approval of the proposed business case from Felicity, the owner of Hello Blooms in Assessment Event 2, you now need to develop an implementation plan for introducing cloud computing services and resources. Your manager has also advised that in addition to the costs previously identified, Hello Blooms will need to spend on integration costs of $3,500 and additional training of $2,000 for year one and year two.

Develop an implementation plan for Hello Blooms by completing the following tasks.

You must use the template provided (BSBSMB412_AE_Sk_3of3_SR_SampleImplementationPlan.docx) to complete this part of this assessment.

Task 1

In the executive summary section of your implementation plan, prioritise the introduction of cloud computing to Hello Blooms by summarising your cloud-based solution and benefits of the implementation.

This includes:

prioritise the introduction of cloud computing

adhering to outcomes of research and feedback from the client

adherence to organisational policies and procedures

legal requirements.

Task 2

Prepare a 2-year budget showing short-term costs in year one and long-term costs in year two. Ensure you consider recurring costs and the additional costs provided by the client in the scenario above. Follow the organisational format requirements by completing the budget in the template provided by Hello Blooms in student resource (BSBSMB412_AE_Sk_3of3_SR_SampleCostBenefitBudget.xls). Once completed, insert the spreadsheet in section 2 of the Implementation Plan template provided.

Task 3

In section 3 Project Goals, outline at least two short-term and at least two long-term goals the new system aims to achieve.

Task 4

Outline the steps and activities required for the implementation of cloud computing into the business in section 4 Implementation Steps of the template provided.

Case study

To complete this assessment, the student will be required to read the case study below. Once you have read the information, you are required to complete the following tasks using the following resources:

Business Case (Part 1) template provided

BSBSMB412_AE_ CS_2of3_SR__SampleBusinessCase.docx

Cost Benefit Analysis (Part 1) template provided BSBSMB412_AE_CS_2of3_SR_SampleCostBenefitBudget.xls

Case study:

You are a bookkeeper at a firm that specialises in providing bookkeeping, accounting and taxation services, as well as ad-hoc special projects. Your manager has asked you to assist one of the firms clients, Hello Blooms, introduce cloud computing into their business operations.

Felicity is the owner of Hello Blooms. She started her lifelong dream of owning a florist a few years ago. She differentiates herself from other florists, by offering only one style of flowers each day at a set price of $42 per bunch. Her strategy is to buy large volumes of singular flowers that are in at a competitive price. This keeps her offerings simple and easy to manage.

Flowers are sold to the public, cafes, bars, restaurants and hotels. Sales in the 2019 financial year were $800,000 with a profit after tax of $105,000.

Hello Blooms are thinking of expanding into other products like pot plants. Similarly, only one style of plant will be offered per day.

Staff

The business is owned and operated by Felicity. Regina is the office manager who manages the day to day incoming and outgoing calls and orders. There are 2 full-time florists, a driver, a receptionist who manually processes orders and a dedicated buyer who visits the markets every morning at 4 am.

Hello Blooms has a basic website which displays the photos of the flowers each day, but most of the advertising is done on Instagram and Facebook. The receptionist is responsible for uploading the photos each day. Customers can only call the office to place orders, and a manual system is used for recording all sales and expenses.

The business is growing at a rapid rate because of the great exposure on Instagram. It has become clear to the Felicity that continuing with a manual ordering and accounting system is not being efficient or practical.

Felicity is responsible for general business, planning and the operational activities of the business. She currently uses Microsoft Excel to record and summarise all the business transactions. Regina looks after products and the creative side, such as keeping up with colour and style trends. In the 2020 business plan they identified the following:

grow product range to include daily pot plant line

2020 flower sales to grow by 10%

2020 pot plant sales target - $50,000

implementation of a new computerised accounting system

flexible work arrangements for Felicity, the office manager, and the buyer.

The office consists of two 5-year-old desktop computers. One for the owner to use and the other for the office manager, Regina, to use to complete her responsibilities. To access the website, there is a basic internet connection using a phone line from Optus costing $90 per month. There are often issues when orders are taken late in the afternoon and these have not been properly communicated to the buyer who attends the market at 4 am. Because of this lack of communication, sales are often lost due to insufficient flowers having been purchased on that day. Having a system where the buyer could see the latest orders is considered critical.

Currently, all of the paperwork has to be processed at the office making working from home difficult. Felicity often stays back once a week to pay all the bills and pay her staff but would like the flexibility to work from home.

Once a month Felicity meets with Regina to discuss business issues and the direction the business is heading. At their last meeting they came up with potential benefits and costs of introducing a new computerised cloud accounting system:

two new desktops @ $2,200 each (replace the old ones)

lost sales recovered due to improved communication (100 orders per year $42)

three new tablets @ $700 each (one each for the owners, and one for the flower buyer)

productivity improvements ($100 per day 280 days)

improved internet ($130 per month)

new accounting software (they need help with this one)

staff will need to be replaced or trained out of hours ($50 per hour for 8 hours all staff)

ongoing training in the subsequent year ($1,500)

travel time saved not having to return to the office to process payroll and invoices ($30 48 weeks)

professional IT assistance to project manage and implement systems $10,000.

Part 1: Review computing needs

Business Case

Review computing needs in the business and investigate cloud computing services to meet the business needs.

To complete the following tasks, you will need to use the Business Case template provided to you in student resource file BSBSMB412_AE_CS_2of3_SR_SampleBusinessCase.docx.

Task 1

Using the information from the Hello Blooms case study provided above, determine the following:

identify the current computing resources being used

evaluate how the current resources are being used

determine required business computing resource needs

discuss any organisational policies and procedures that will need to be developed prior to implementation of cloud computing and any legal/legislative requirements to be considered. You can record this directly into Section 2 (background) of the business case template.

You can record this directly into Section 2 (background) of the business case template.

Task 2

Having reviewed the current computing systems and requirements of the business, you now need to detail the future computer needs and potential improvements that a cloud computing system will make to business operations. Record your response in Section 4 of the Business Case template.

Task 3

To provide the appropriate recommendations and services to the client you need to research the variety of cloud computing services that are available and use this information to determine which services/products best suit Hello Blooms.

Research the following:

types of cloud computing services and / or products appropriate for Hello Blooms (attach this research as Appendix 1 of the Business case)

summary of the costs of the identified services and / or products (attach this research as Appendix 1 of the Business case, note that this research will be used in Task 4 below cost benefit analysis)

potential opportunities and risks associated with these cloud computing services and / or products (summarise this research into sections 5 and 6 of your Business case)

organisational requirements that need to be adhered to (attach this research as Appendix 1 of the Business case)

legal requirements for introducing cloud computing (attach this research as Appendix 1 of the Business case).

Contact a specialist advisor, such as one of the cloud computing service providers you researched in Task 3.1a. You are communicating with the service provider to determine the most relevant service for Hello Bloom. You will need to provide evidence of this communication. This may be in the form of an email, details of a telephone conversation, or screenshot of an online chat. Attach this evidence as Appendix 2 of the Business case.

Task 4

Using the template provided in BSBSMB412_AE_CS_2of3_SR_SampleCostBenefitBudget.xls, and the research you conducted in task 3b costs and 3c opportunities to complete a cost-benefit analysis for the recommended future cloud computing services. Insert this spreadsheet into section 3 of the Business Case.

Task 5

Complete the remaining sections of the business case (Introduction and Recommendations), attach all required Appendixes, and submit to your manager (assessor) for feedback and approval before proceeding with Part 3.