Process Analysis and Improvement in Operations Management: A Case Study Approach

Task

Specifically, you need to:

• Clearly describe the selected process (or operation or supply network) so that the reader can clearly understand it. Please ensure you present a process (or network) map to support your discussion. If the process is large, you may focus on only a part of it, i.e. delimit the scope.
• Critically analyse and evaluate the selected process (or operation) using relevant operations management principles taught in any TWOof the following topics:
  • Process positioning (Discussed in Week 3)
  • Process analysis (Discussed in Week 3
  • Supply chain management (Discussed in Week 4)
  • Lean synchronisation (Discussed in Week 4)
  • Digital transformation and Industry 4.0 (Discussed in Week 5)
  • Risk, resilience and opportunity management (Discussed in Week 6)
• Based on your analysis and evaluation, propose and justify two recommendations—one for each selected topic.
• Tie recommendations together using an updated process and/or network map showing how these can take the operations to the next stage of the Hayes and Wheelwright Four Stage model and achieve your new vision.

Requirements

The required word length for this assessment is 3000 words (+ 10?fore penalty applies).

• In terms of structure, presentation and style you are normally required to use:
  • AIB standard report format. Use Assessment 2 template (.docx)
  • AIB preferred Microsoft Word settings
  • author-date style referencing (which includes in-text citations and a reference list)

These requirements are detailed in the AIB Style Guide.

• This assessment requires you to use a minimum of six (6)credible academic sources in addition to your textbook. You may also use the current company, industry, government and media sources to support your statements, but these will NOT count toward the minimum required credible academic sources for your assessment. Most web-based sources are not sufficiently rigorous and credible for academic assessments and will NOT count toward the minimum required credible academic sources for your assessment. For further guidance, refer to Scholarly, academic & peer-reviewed journals.
• You must appropriately acknowledge all sources of information in your assessment following the AIB Style Guide. This includes the use of Generative Artificial Intelligence tools, such as ChatGPT. See relevant sections on 'Academic Integrity', 'Generative Artificial Intelligence' and 'Referencing' in the AIB Style Guide.

Assessment Resources

The purpose of the example/s is to stimulate your critical thinking. Comments indicate areas of strength and opportunities for improvement for you to consider. However, the example does not provide a model answer. You must follow the assessment instructions with regard to content.

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